Kyriad Opiniones 

Des franchisés indépendants loin d’être une chaîne...
Je suis fidèle aux Kyriad design et bien tenus, j’ai mon petit carnet de bonnes adresses ! Tous différents, collent aux régions où ils sont, quand on voyage pour affaires c’est aussi agréable de découvrir le local et de bien dormir. La literie est de qualité, gros plus pour les plateaux accueil avec les infusions ect et surtout l’oreiller a memoire de forme (et les autres oreillers aussi hihi).
Le SAV kyriad m’a toujours été efficace personnellement 👌.
Félicitations notamment aux Kyriad Lyon avec le SPA, Laon, Strasbourg congrès et Pontarlier.

Non è piacevole dover fare una recensione negativa ma devo segnalare la scarsa considerazione del cliente, in quanto, dopo aver prenotato in un loro hotel a Perpignano,chiedevo informazioni ripetutamente sul check in ritardato ma per 6 giorni non ricevevo risposta nè da loro nè dall'ufficio centrale del louvre hotel di Parigi che mi rimandava all'hotel per informazioni.Le camere sono piccole e così anche il bagno.Pulizia sufficiente,personale gentile.Rapporto qualità/prezzo giusto.

Hotel Kyriad Route d'Houppeville 76130 Mont-Saint-Aignan
Bonjour après avoir réservé sur le site Internet le 19/09/2018 pour le 29/09/2018 nous (69 ans) sommes arrivés vers 19h30 il nous à été demandé de régler immédiatement le séjour et les 2 petits déjeuners pour 93.30 € et il nous a été remis une clé "N° 46" avec la seule information : la chambre se trouve après cette porte à l'étage. Or cette chambre se trouve au 4ème étage sans ascenseur, c'est une chambre ou plutôt une mansarde sous les toits sans fenêtre (les vasistas n'étant pas des fenêtres). Une chaleur et une odeur désagréables règnent à l'arrivée. Nous n'avons pas dormi de la nuit (crise d'asthme). Nous sommes mécontents de cet hôtel même si l’hôtesse le lendemain s'est excusée.
M. & Mme DUFOUR
PS : Autre anomalie, le réveil par la télévision n'avait pas été déprogrammé !

Just stayed at Kyriad in Troyes, France. Room was great but imagine my surprise having already paid £100 for it when they told me I had to pay another £1.50 for a key... how did they think I was going to get into the room I had paid for without a key??

Rip off

I was doing the reservation for the Kyriad 10 Paris d’est and with the site in English all the pop-ups in French and if you don’t flag it you can’t go on. So I paid 49 euros for a membership or something like that and when I sent an email to the hotel to clarify this Madeleine was the rudest person that I talked in my whole life. I called to the number that you put on the email ( that was in English) and nobody picked up. I ‘ve sent an email and nothing. I want that money back. THAT IS MISLEADING!!!

Stayed at the Kyriad in the Mesnil neighbourhood in Paris.

Checkin guy could not have been less interested in talking to me to check my reservation. Too busy attending to other things in his till or desk, rather than attend to guests walking in through the reception area.

Walk into the lift and it smelt horrendous. Get ogf on the floor and the damp and dirty carpet smell was overwhelming. Paid for a room for three people, they managed to squeeze in a third bed but left no room to walk to the wardrobe. No room service or restaurant, so if you check in late after a long drive, be ready for a sleep on an empty stomach. No restaurants or takeaways in the area. Tells you something about the neighbourhood too.
Apart from one light switch, none other worked in the room. When I went downstairs and asked for room to be changed, he looked totally uninterested but somehow agree to give us another room. When I turned up in the room, it only had 2 beds in it. Couldn't be bothered again. Went back to the first room to sleep.

Should have 'listened' to my gut feel when I booked. It was not cheap either!