This will be my second purchase from lampandlight.co.uk. Ease of ordering. Very good service provided. Would definitely recommend this company. Have not recieved item as yet. Have been kept informed o... Ver más
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Consulta las opiniones de los clientes
Delivery was delayed but I was kept informed throughout. Lamp was extremely well packaged. Lamp was easy to put together, Lamp wasn't as tall as I had hoped for, but stood on tv speaker remedies... Ver más
Beautiful lamp Good description. Good communication on delivery. Minor detail, the UK adaptor plug does not fit over the European plug. So will have to buy one.
+ Neat lamp, provides good light without the risk of someone tripping over à flex. + Easy to assemble. + Neutral design, looks smart anywhere. + Inexpensive, good value - Comes with a USB-C to US... Ver más
Información sobre la empresa
Escrito por la empresa
Lampandlight is the destination for atmospheric and affordable lighting that perfectly matches your needs and taste. Since our start in 2007, we have grown into a market leader in the Netherlands, Belgium, and Germany, and we operate in 36 countries worldwide. Our wide range includes more than 4000 products, ensuring you'll find the perfect lighting solution for every space. At lampandlight, customer satisfaction is our priority. Our knowledgeable staff provides professional advice, both online and in our stores across the Netherlands, Belgium, Spain, and Poland. We understand the importance of payment convenience, which is why we offer various flexible payment methods. Whether you're looking for subtle ambient lighting for home or functional lighting for the office, lampandlight is ready to meet all your lighting needs. Discover our range today and let us help you create the perfect atmosphere.
Free Returns within 30 days!
Free Returns - Return any product within 30 days for free!
Información de contacto
Invita a los clientes a opinar
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Reliable Delivery and Great Prices
Reliable Delivery and Great Prices! I wouldn't hesitate to use again!
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Decent product, poor customer experience
The lamp itself is exactly what I was looking for and is decent quality.
The experience of buying and receiving it was poor.
I purchased the item but had to call up to ask for a confirmation email. Delivery was scheduled for a Monday but it was delivered on the Sat before- to the wrong building. The concierge refused to accept it but DPD recorded it as delivered and then took it away. It then appeared 4hours later at the correct address - but only the base of the lamp was delivered.
I called to ask where the rest of the lamp was but was told the lamp might be
sent in two parts because if it’s size but there was no information about if this was definitely the case and when I could expect to received it. I was told to wait 3days and then email If it didn’t turn up. Thankfully it did but so much unnecessary hassle for something so straightforward.

Respuesta de lampandlight.co.uk
Perfect all round
Perfect all round. Great product, Great service, Very good price.
No instruction leaflet
No instruction leaflet in the package so I had to rely on the website video. Took a while to realise the head would tilt as this wasn't shown. Also black washer shown on the video was missing.
Positive points, the lamp looks good with a filament bulb, with a gold glow that makes the room look cosy. I overcame the problems and am happy with the result.

Respuesta de lampandlight.co.uk
Light beige cylinder spotlights
Easy to navigate website with lots of light options to choose from. Really happy with my purchase. My downlights are of great quality and matched the colour shown on the website. Dispatched and delivered really quickly would definitely use this company again.
Great product and extremely quick…
Great product and extremely quick delivery keeping us up to date on its progress
Fast delivery and a fantastic product!!!
Easy to order and pay for
Easy to order and pay for . Lights were as described , very happy with them . Great communication
Not a good experience
Not a good experience. As soon as I ordered, I cancelled within the same second. However, they came back 6 hurs later saying it was too late because the parcel was already in their way. Only Amazon is great at receiving a cancellation when you have just literally placed an order. They should learn from big companies. The worst part is that it took ages for my parcel to be delivered and by the time the parcel was going to arrive I was out of the country. But the worst thing of it all was that, when it took so long, I checked why and I realised that this is a company based in Netherlands. With the doman ´co.uk, I assumed you were in the UK. It is misleading. I would have NEVER order my lights from another country. That is why delivery was super expensive, and that is why the parcel took ages. But the fact that you didn´t let me cancel the order when I tried after one single second of ordering, that is what makes me think that your customer service is absolutely terrible. People in the UK, you should order from Amazon.co.uk. No hassle, no overpayments, no problems at all.

Respuesta de lampandlight.co.uk
Not a good experience
Not a good experience. As soon as I ordered, I cancelled within the same second. However, they came back 6 hurs later saying it was too late because the parcel was already in their way. Only Amazon is great at receiving a cancellation when you have just literally placed an order. They should learn from big companies. The worst part is that it took ages for my parcel to be delivered and by the time the parcel was going to arrive I was out of the country. But the worst thing of it all was that, when it took so long, I checked why and I realised that this is a company based in Netherlands. Then, why are you calling yourself co.uk? I would have NEVER order my lights from another country. That is why delivery was super expensive, and that is why the parcel took ages. But the fact that you didn´t let me cancel the order when I tried after one single second of ordering, that make your customer service absolutely terrible. People in the UK, order from Amazon.co.uk. No hassle, no overpayments, no problems at all.

Respuesta de lampandlight.co.uk
Sorry I intended to give you 5 stars…
Sorry I intended to give you 5 stars but clicked the wrong key. We are delighted with our lantern, and waiting for the electrician to install it.
Kind regards
Patricia Gladwin
Great choice of products and great…
Great choice of products and great prices! Everything looks exactly as shown on the website. I'm very pleased with my order.
I had two parcels delivered and, for some reason, they arrived three days apart, despite being despatched on the same day. Packaging excellent though!
Super fast delivery and great looking…
Super fast delivery and great looking sconce
Great service and delivery
Great service and delivery. Cannot comment on my purchase have not installed yet?
Horrible service
Parcel is being held at DPD NOTTINGHAM DEPOT. No options on what to do. Horrible service. DPD

Respuesta de lampandlight.co.uk
Poor quality
The glass is very thin and not secured well. So first evening with a bit of wind and one of the frames broke, wasnt even a strong wind either. No chance it would survive a winter in any porch.

Respuesta de lampandlight.co.uk
I’ve bought multiple light fittings and…
I’ve bought multiple light fittings and bulbs from Lampandlight. The products are of the highest quality, the lead times were short and the delivery via DPD was extremely reliable. Excellent customer service and a 5 star customer experience in all respects. I shall be ordering again.
No attempt at delivery
No attempt at delivery - yet the tracking service says my lamp is being returned to Lampandlight. I am hoping I might receive a response by this means as there has been no response to my email. Your reviews look good and so it is possible there is a rare error on my order - please contact me.

Respuesta de lampandlight.co.uk
Excellent
Excellent! Easy process for buying, communications and prompt delivery!
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