lampandlight.co.uk Opiniones 

4947
•
TrustScore: 4 sobre 5

4,0

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This will be my second purchase from lampandlight.co.uk. Ease of ordering. Very good service provided. Would definitely recommend this company. Have not recieved item as yet. Have been kept informed o... Ver más

Valorada con 3 estrellas sobre 5

+ Neat lamp, provides good light without the risk of someone tripping over à flex. + Easy to assemble. + Neutral design, looks smart anywhere. + Inexpensive, good value - Comes with a USB-C to US... Ver más

Valorada con 5 estrellas sobre 5

Beautiful lamp Good description. Good communication on delivery. Minor detail, the UK adaptor plug does not fit over the European plug. So will have to buy one.

Valorada con 3 estrellas sobre 5

So far I have had 6 emails, each saying my delivery has been delayed another day. This does not instill confidence that I will actually recieve the lights when I need them. My deadline is fixed unlike... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de iluminación

Escrito por la empresa

Lampandlight is the destination for atmospheric and affordable lighting that perfectly matches your needs and taste. Since our start in 2007, we have grown into a market leader in the Netherlands, Belgium, and Germany, and we operate in 36 countries worldwide. Our wide range includes more than 4000 products, ensuring you'll find the perfect lighting solution for every space. At lampandlight, customer satisfaction is our priority. Our knowledgeable staff provides professional advice, both online and in our stores across the Netherlands, Belgium, Spain, and Poland. We understand the importance of payment convenience, which is why we offer various flexible payment methods. Whether you're looking for subtle ambient lighting for home or functional lighting for the office, lampandlight is ready to meet all your lighting needs. Discover our range today and let us help you create the perfect atmosphere.

Free Returns within 30 days!

Free Returns - Return any product within 30 days for free!

Returns are free - if you have purchased from us in the last 30 days you can return it for free.

Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,0

Todas las opiniones

(4947)

727 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

No option to cancel

No option to cancel, unclear limitations of products and when emailing customer services I received 0 responses to 3 emails. Dreadful if you need support.

13 de septiembre de 2026
Logotipo de lampandlight.co.uk

Respuesta de lampandlight.co.uk

We are very sorry to hear about your experience and sincerely apologize for the inconvenience caused.

We can confirm that we have contacted you by email regarding your case. Unfortunately, there was a delay in our response, and we completely understand how frustrating this must have been, especially after sending multiple emails without receiving a timely reply.

Valorada con 4 estrellas sobre 5

Delivery was swift

Delivery was swift, light was well packed and looks great. I like that a bulb was included. I can't give it 5 stars as not yet installed.

13 de septiembre de 2026
Valorada con 1 estrellas sobre 5

Placed an order a week ago

Placed an order a week ago. Not received my items. Impossible to contact their costumer service. No response to emails!! Scammers!
UPDATE: STILL NO ITEM, STILL NO TRACKING!

14 de septiembre de 2026
Opinión espontánea
Logotipo de lampandlight.co.uk

Respuesta de lampandlight.co.uk

Dear Mary Jane,

Thank you for your message, and we are sorry that you have not yet received a response from our customer service team.

We are currently experiencing some delays due to the holiday period, but we are working hard to answer all inquiries as quickly as possible.

I can see that your order is currently being packed. As the order was placed as a pre-order on 14/09, the items were not immediately in stock. The good news is that your order is expected to be shipped today.

Once dispatched, you will receive an email containing your tracking information. Delivery to the UK usually takes 2 to 5 working days after shipment.

Thank you for your patience and understanding.

Team Lampandlight

Valorada con 1 estrellas sobre 5

DPD HAS NOT DELIVERED MY ORDER

DPD HAS NOT DELIVERED MY ORDER
IT HAS BEEN SENT BACK TO
LAMPANDLIGHT.CO.UK
WHY. ??
Shocking service

5 de septiembre de 2026
Logotipo de lampandlight.co.uk

Respuesta de lampandlight.co.uk

We are very sorry to hear about the trouble with your DPD delivery and its return. We are actively investigating this issue to understand what happened and prevent future occurrences.

Valorada con 5 estrellas sobre 5

Excellent quality and vfm

First time customer and have to say this company provides great value for money. The lamp arrived pretty quickly and very well packaged. It is also very good quality and communications were excellent Upto the point of delivery .. easy 5*

6 de septiembre de 2026

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más