lampandlight.co.uk Opiniones 

4949
•
TrustScore: 4 sobre 5

4,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This will be my second purchase from lampandlight.co.uk. Ease of ordering. Very good service provided. Would definitely recommend this company. Have not recieved item as yet. Have been kept informed o... Ver más

Valorada con 4 estrellas sobre 5

Delivery was delayed but I was kept informed throughout. Lamp was extremely well packaged. Lamp was easy to put together, Lamp wasn't as tall as I had hoped for, but stood on tv speaker remedies... Ver más

Valorada con 5 estrellas sobre 5

Beautiful lamp Good description. Good communication on delivery. Minor detail, the UK adaptor plug does not fit over the European plug. So will have to buy one.

Valorada con 1 estrellas sobre 5

AWFUL SERVICE. Order was supposed to be dispatched same day but a week later I have no communication and no item or tracking. Emailed twice and no contact back. Phone lines say they are not taking ca... Ver más

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Información sobre la empresa

  1. Tienda de iluminación

Escrito por la empresa

Lampandlight is the destination for atmospheric and affordable lighting that perfectly matches your needs and taste. Since our start in 2007, we have grown into a market leader in the Netherlands, Belgium, and Germany, and we operate in 36 countries worldwide. Our wide range includes more than 4000 products, ensuring you'll find the perfect lighting solution for every space. At lampandlight, customer satisfaction is our priority. Our knowledgeable staff provides professional advice, both online and in our stores across the Netherlands, Belgium, Spain, and Poland. We understand the importance of payment convenience, which is why we offer various flexible payment methods. Whether you're looking for subtle ambient lighting for home or functional lighting for the office, lampandlight is ready to meet all your lighting needs. Discover our range today and let us help you create the perfect atmosphere.

Free Returns within 30 days!

Free Returns - Return any product within 30 days for free!

Returns are free - if you have purchased from us in the last 30 days you can return it for free.

Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

(4949)

728 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Had a gazebo built and wanted something…

Had a gazebo built and wanted something that would reflect the outdoor/garden vibe. Found these gorgeous terracotta dimmable outdoor lights. Arrived promptly; well packaged and they look lovely. Nice heavy quality and have had lots of positive remarks about them. Highly recommend this company and will definitely use again.

3 de julio de 2026
Valorada con 4 estrellas sobre 5

Great lamps but no charger

I already have 2 of these lamps so expected the quality to be good which it is but the accompanying accessories were disappointing this time. There was a very short lead with a C type USB on both ends and then a British 13amp plug had been added to the parcel for some reason but there was no way of charging the lamp. Luckily I had already got the chargers from my existing lamps otherwise I would have been very disappointed. When I purchased originally there was a long USB cable, a European charger and a 13amp adaptor supplied. Seems a little cheapskate ???

24 de julio de 2026
Valorada con 1 estrellas sobre 5

Wrong order 100%

Wrong order 100%. Now have to deal with multiple e-mails & returns. V dull I'm too busy to sort out mistakes.

21 de julio de 2026
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Respuesta de lampandlight.co.uk

We sincerely apologize for the incorrect order and the inconvenience this has caused. We understand your frustration with having to resolve this. From a contact moment we can see that we have re-send the correct item to you and kindly asked for you to return the incorrect item.

Valorada con 5 estrellas sobre 5

Lovely light

Lovely light, great quality and great price. Communication from company could be better though

15 de julio de 2026
Valorada con 1 estrellas sobre 5

Ordered arc lamp.

Ordered arc lamp. Received box with just plug in one day. Next day just the base. No way to contact no reply. Just parts of a lamp useless

25 de julio de 2026
Opinión espontánea
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Respuesta de lampandlight.co.uk

Good morning,
We’re sorry that you received the parcel on different days. If you look at the delivery email we sent, you’ll see that there are three tracking numbers, so that you can track your parcel correctly. Unfortunately, you haven’t linked your order and we’re unable to provide you with any further information. We’re sorry about this.

Valorada con 2 estrellas sobre 5

Disappointing customer service good products

We made a substantial order but unfortunately packaging lacked and had a damaged lamp it was agreed to be replaced but there was a frustrating scenario with DPD returning package whilst still in Netherlands which held up our renovation and costed us in additional electrician costs I also naively ordered the recommended bulbs online all of which have caused issues with dimmer system due to being smart bulbs which need apps/ hubs to operate resulting in further costs for replacements

26 de abril de 2026
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Respuesta de lampandlight.co.uk

Good morning, We appreciate you sharing your experience with us. We are truly sorry to hear about the damaged lamp, the DPD delivery issues that delayed your renovation and led to additional electrician costs, and the problems with the recommended smart bulbs affecting your dimmer system. We understand how frustrating these issues must have been, especially with a substantial order. We are reviewing our packaging and delivery processes, and also our bulb recommendations, to prevent similar situations for future customers.

Valorada con 5 estrellas sobre 5

Cheapest by far and great quality!

Great selection of indoor and outdoor lighting. Cheapest by far but not lacking in quality. Fast delivery, within 3 days!! Packaged well and 100% happy with my purchase. Not yet installed the 12 Lindby Daphne Black Outdoor lights but I held one up in situ and it looked amazing!

20 de julio de 2026
Valorada con 2 estrellas sobre 5

Review of smart ceiling fan 59.5cm…

Review of smart ceiling fan 59.5cm incl. Led dimmable with remote control - Deniz/Qazqa

It is difficult to give a star rating as there are good points and bad points about our experience but the problems should not have arisen in the first place. We bought four of these fans to install in our home. Two in the lounge and one in each bedroom. We are pleased with the quality of the design and the functioning of the fans. The two fans which are closer together in the lounge rather than the two in the separate bedrooms work well and independently. However, both fans in the bedrooms start working at the same time irrespective of which remote control you use. This is most inconvenient as the bedroom fans need to work independently for obvious reasons. Have contacted “lampandlight” about this issue, they informed us that the fans work on the same frequency and there was nothing practical that could be done to change it. The frequency issue is not mentioned in the advertising for the product or in the handbook which comes with the fan. However, this is obviously a known problem to which customers should have been alerted prior to purchase of multiple fans. Had we been informed, we would have installed a different type of fan in one of the bedrooms. The company offered a refund on return of one of the fans and 10% off on the purchase of a different type of fan. However, this would have involved an electrician to come and remove the existing fan and install a new one. This was an additional cost that we cannot sustain at the moment so we are stuck with an unsatisfactory situation. The company also offered us 10% off the whole order but this falls way short of the necessary labour costs which would be involved to resolve our problem. It is most disappointing as this could have been avoided if the company really cared about offering a quality service with product knowledge rather than considering only financial gain. An honourable and decent firm would cover the costs of this insouciance.
One thing which puzzles me is the fact that the two fans in the lounge work independently even though I am told that they all work on the same frequency. This situation means, I presume, that these two fans are working on a different frequency. If this is the case, fans with different frequencies could have been supplied. For any customer wanting to buy more than one fan of the same type, I would advise you to check out this issue of frequency as we had no idea that we would be confronted with such a problem.

21 de junio de 2026
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Respuesta de lampandlight.co.uk

Good morning , We appreciate you taking the time to share your detailed feedback regarding your experience with the smart ceiling fans. We understand your frustration with the bedroom fans operating simultaneously, despite your efforts to control them independently. We recognize the inconvenience this has caused, especially given the expectation of independent functionality for bedroom use

We regret that the proposed resolutions did not fully address the additional costs and inconvenience you faced. We are committed to improving our customer experience and product information to avoid such issues in the future. Your feedback is invaluable as we strive to provide a quality service with comprehensive product knowledge.

Valorada con 2 estrellas sobre 5

Plastic lamps

Plastic lamps, low quality, even the chains are plastic. Photos are much better than product

17 de julio de 2026
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Respuesta de lampandlight.co.uk

Hello Antony, we are sorry to hear that our products did not live up to your expectations. We appreciate your feedback and we will work on providing better quality for our customers.

Valorada con 5 estrellas sobre 5

Gorgeous lighting

I absolutely love my new ceiling light from Lamp & Light. Delivery was fast and the item was very well packaged. Bonus that it was in the sale too. Thank you Lamp & Light for a great product and great customer experience.

17 de julio de 2026

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