This great company sent me the missing part for my necklace each time it broke. They even sent an extra necklace both times. Amazing customer care. Their capable employees represent the brand well... Ver más
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This great company sent me the missing part for my necklace each time it broke. They even sent an extra necklace both times. Amazing customer care. Their capable employees represent the brand well... Ver más
La empresa ha respondido
i ordered a few rings and a necklace the necklace didn’t arrive in my package and on an email it said it had i emailed them and they were so kind and so helpful
La empresa ha respondido
I have only received one out of the two items I've ordered. The earrings I received from the Katja Mia range were of extremely poor quality and look very cheap. I will be returning them. I also emaile... Ver más
La empresa ha respondido
Beautiful jewellery. Irish company. Beautiful wrapped and delivered on time. They were very responsive to my email as I had a small problem but was all sorted Very quickly. Highly recommended .
La empresa ha respondido
LYNOTT is an Irish, female-founded jewellery brand, founded in Dublin in 2021 by Lauren McDonald. We make affordable, accessible, trending jewellery that looks expensive without the fine-jewellery price tag. Every piece is made from surgical-grade 316 stainless steel, and our gold pieces have a PVD 18k gold plating. That means LYNOTT jewellery is tarnish resistant, water resistant, hypoallergenic and nickel free, won't turn your skin green, and is made to last, with a 1-year manufacturing warranty. Most pieces cost between €20 and €60. Shop gold and silver necklaces, personalised name necklaces, huggie and hoop earrings, stacking rings, bracelets, bangles, ear cuffs, belly bars and jewellery gift sets. We are a go-to for gifting, with gift boxes, gift bags, gifts under €50, Kris Kindle gifts and e-gift cards that never expire. Shop online at lynott-jewellery.com, with free Irish delivery on orders over €45 and next-day tracked delivery to the UK. Or visit a LYNOTT store in Arnotts (Henry Street, Dublin), Brown Thomas Dundrum, BT2 Blanchardstown, Brown Thomas Cork or Brown Thomas Limerick, plus our Galway pop-up. Selected stores offer permanent jewellery welding and engraving. LYNOTT won Website of the Year, E-commerce Rising Star and a Women in Business Award in 2024. Follow @lynottjewellery on Instagram and TikTok for styling inspo, new-in drops and ear-stack ideas. Questions? Email info@lynottjewellery.com.
Building K, Unit 8, Drinan Enterprise Centre, Feltrim Road, K67 VR84, Swords, Co. Dublin, Irlanda
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This is a new page set up by Lynott. They are an atrocious brand, from their quality of products to their “customer service”.
Great customer service from the team.. had slight problem with delivery and they were fantastic to deal with. Products lovely and great value

Respuesta de Lynott Jewellery
Absolutely love my Lynott jewellery, recently had an issue and the team where so prompt to respond & accommodate💕 highly highly recommend!

Respuesta de Lynott Jewellery
would not recommend buying from here if you respect brands that treat employees fairly.
I regularly worked well beyond my contracted hours with no additional pay, and there was clear pressure to stay late. Breaks were not properly supported, and it often felt uncomfortable to take them unless told to.
The office environment was also difficult — there was very little communication, and if you did speak, it often felt discouraged or you were made to feel uncomfortable for doing so.
Communication from management was poor and when asked for any help it you were made feel like you were a problem. I was given positive feedback in a meeting about my potential, only to have my probation extended shortly after via email with little explanation. The whole process felt inconsistent and unprofessional.
If employees speak out publicly, they are legally threatened. All negative reviews on TikTok are seemly taken down with 24/48 hours. If you look at the company's social media accounts, you can see many different girls as the staff turn over is HUGE.
ALOT of the girls who worked here can share some absolute horror stories.
The quality of the jewellery is not great , majority of it is not 'in house designed' as claimed. A lot of the EXACT pieces are found on SHIEN / Temu (allegedly, if you catch my drift)
To add, the company have made a new trust pilot page as their previous one was inundated with negative truthful reviews.
Overall, a stressful and disappointing experience, both working / purchasing from here.
This was my 3rd time ordering jewelry from Lynott and the quality is amazing and delivery is always so fast

Respuesta de Lynott Jewellery
My garden chair hit of my hand n the ring went out of shape bad

Respuesta de Lynott Jewellery
Worked for a lynott jewellery stand in BT cork recently and had to leave after only 3 weeks over the way I was treated and spoken to by the manager. It was just a part time job to help me get through my masters, and while I wouldn't generally consider myself to be a very sensitive person, this manager had myself and other staff members in tears on the counter, in front of customers over the way we were treated, it was actually awful. Every single staff member has now quit over this managers behaviour , I've worked in a few retail and hospitality jobs over the years and I would agree that some managers can be tough, but l've never come across the likes of this woman. From someone who's worked in both corporate and retail environments, retail is 100% more stressful, for no good reason really!
Easy ordering process, ring comes in a cute little pouch. perfect gift

Respuesta de Lynott Jewellery
Please look at the actual trust pilot page rather than the new one they created recently. Lynott host a number of false claims. They claim that their jewellery does not tarnish which is false, nearly every single item I have from them has tarnished. They break very very easily with adjustable rings snapping and bangles not closing within days. Stones constantly falling out of jewellery very quickly. I ordered from them online before I heard nothing for 2 weeks about my order and then after emailing them they said it would take 3 days for a response which is ridiculous. After 4 weeks from my initial order the package arrived, no apology and no communication on their part. The way they treat their staff is highly unfair. I have witnessed staff be talked to disgustingly on the counter and a very high turnover of staff. Ultimately, do not go near this place.

Respuesta de Lynott Jewellery
I have only received one out of the two items I've ordered. The earrings I received from the Katja Mia range were of extremely poor quality and look very cheap. I will be returning them. I also emailed the company about some false advertising on Instagram. They advertised the range with discount codes that didnt work for that particular range but it was very misleading.

Respuesta de Lynott Jewellery
Don’t know what to say about this brand, always had heard great things but then realised it’s from bloggers and influencers who very clearly get the jewellery for free. I bought what I believed was a beautiful bracelet with my daughter’s finger print on it only for it to break a few weeks later, got it fixed in cork only for it to break 2 weeks later. I’ve given up at this point trying to get it sorted. This bracelet was not cheap and as a single mother all I wanted to do was treat myself instead I ended up wasting nearly €100 on a faulty piece of jewellery, not to mention the cheap earrings they charge an arm and a leg for, never get bad reactions from earrings and within an hour of wearing them from this brand my ears are on fire. Cheap cheap cheap.

Respuesta de Lynott Jewellery
I ordered two bracelets at the start of January for my mom as a present one came broken and another just broke after her 2nd wear. Very Poor quality jewelry.

Respuesta de Lynott Jewellery
10/10+ Lovely shopping experience. Bought three gold rings, arrived very quickly and so nicely packaged individually!! Very impressed and highly recommend! Gave as gifts and recipient so happy!!

Respuesta de Lynott Jewellery
I ordered a personalized bracelet and had made a mistake and was fixed once I had emailed them straight away and was quick delivery also

Respuesta de Lynott Jewellery
I went into Arnotts recently and I must say Ciara the Sales Assistant was a pleasure to deal with. I was unsure about what piece to pick and she was patient and attentive and showed me endless options. I could have bought the whole display !! Highly recommend for helpful staff and gorgeous jewellery.

Respuesta de Lynott Jewellery
**reuploaded as the company has created a new Lynott trust pilot page **
This is by far the worst customer service I have ever experienced.
I placed an order back in March and never received part of it. I first contacted the company on 21st May through their online form and received very limited communication. Since then, I have sent over 8 emails and only received two replies — one of which was an automated response offering an exchange, despite me clearly requesting a refund multiple times.
I then had to message their Instagram page just to get acknowledgment. It should not take public follow-ups and repeated emails to have a basic issue addressed.
The entire experience has been extremely frustrating and disappointing. Communication has been poor throughout, and I felt completely ignored.
Eventually, after significant effort on my part, the issue was escalated to senior management. However, it should never have required this level of chasing for something so straightforward.
I would not purchase from this company again based on my experience.

Respuesta de Lynott Jewellery
Fabulous experience, super quick, beautiful jewellery, beautifully presented in gorgeous pouches when they arrived, certainly cannot complqin

Respuesta de Lynott Jewellery

Respuesta de Lynott Jewellery
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