This great company sent me the missing part for my necklace each time it broke. They even sent an extra necklace both times. Amazing customer care. Their capable employees represent the brand well... Ver más
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This great company sent me the missing part for my necklace each time it broke. They even sent an extra necklace both times. Amazing customer care. Their capable employees represent the brand well... Ver más
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i ordered a few rings and a necklace the necklace didn’t arrive in my package and on an email it said it had i emailed them and they were so kind and so helpful
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I have only received one out of the two items I've ordered. The earrings I received from the Katja Mia range were of extremely poor quality and look very cheap. I will be returning them. I also emaile... Ver más
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Beautiful jewellery. Irish company. Beautiful wrapped and delivered on time. They were very responsive to my email as I had a small problem but was all sorted Very quickly. Highly recommended .
La empresa ha respondido
LYNOTT is an Irish, female-founded jewellery brand, founded in Dublin in 2021 by Lauren McDonald. We make affordable, accessible, trending jewellery that looks expensive without the fine-jewellery price tag. Every piece is made from surgical-grade 316 stainless steel, and our gold pieces have a PVD 18k gold plating. That means LYNOTT jewellery is tarnish resistant, water resistant, hypoallergenic and nickel free, won't turn your skin green, and is made to last, with a 1-year manufacturing warranty. Most pieces cost between €20 and €60. Shop gold and silver necklaces, personalised name necklaces, huggie and hoop earrings, stacking rings, bracelets, bangles, ear cuffs, belly bars and jewellery gift sets. We are a go-to for gifting, with gift boxes, gift bags, gifts under €50, Kris Kindle gifts and e-gift cards that never expire. Shop online at lynott-jewellery.com, with free Irish delivery on orders over €45 and next-day tracked delivery to the UK. Or visit a LYNOTT store in Arnotts (Henry Street, Dublin), Brown Thomas Dundrum, BT2 Blanchardstown, Brown Thomas Cork or Brown Thomas Limerick, plus our Galway pop-up. Selected stores offer permanent jewellery welding and engraving. LYNOTT won Website of the Year, E-commerce Rising Star and a Women in Business Award in 2024. Follow @lynottjewellery on Instagram and TikTok for styling inspo, new-in drops and ear-stack ideas. Questions? Email info@lynottjewellery.com.
Building K, Unit 8, Drinan Enterprise Centre, Feltrim Road, K67 VR84, Swords, Co. Dublin, Irlanda
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Cowboy brand! Read reviews on other trust pilot page that show what the brand is really like. Terrible customer service and poor quality products that just break. Had a braclet “repaired” 3 times after only having it for 6 weeks and then gave up. You’ll find better jewellery from temu and shein. Don’t be fooled just because it’s in Brown Thomas

Respuesta de Lynott Jewellery
I have just purchased 2 rings , one for me and a surprise for my daughter.i am truly delighted with the quality and fast postal service. I normaly buy instore and am always spoilt for choice,Its fun,affordable, does not tarnish.its ageless and timeless pieces just like myself. And above all its an irish business,

Respuesta de Lynott Jewellery
Ignore the positive reviews on here! The company has created a new Lynott trust pilot page due to high levels of negative (truthful) reviews. All positive reviews are within the last month or so and aren’t a reflection of the brand, wouldn’t be suprised if these were all friends/family of the owner. The Jewelry is brought from SHEIN/ali express (google image search their products) for 3-5 euro. Terrible brand with terrible service. Only in Brown Thomas as the owners dad is the CEO. If you are thinking of buying from this company please read the other reviews on their other trust pilot account! Avoid!!
Edit due to response from founder:
Hi Lauren,
Thank you for your reply, but it does little to address the actual concerns raised.
I stand by my original review. I am friends with a girl who previously worked on the counter for Lynott Jewellery, and the consistent understanding from them is that the majority of your jewellery is not designed in house unless it is tied to an influencer collaboration. Outside of those collections, items are sourced in bulk from external wholesale suppliers with the justification from yourself and your buyer. You only have to look at the package the products come in to know that they are not designed in house.
That does not reflect an ethical brand, either in terms of product sourcing or wider business practice.
You reference the 50+ staff you employ across Ireland as though this is automatically a positive, yet fail to acknowledge ongoing concerns around how those staff are treated and the rapid turnover that has reportedly resulted from your approach to management.
If you are genuinely open to transparent customer feedback, it’s also worth addressing why a new review page has been created rather than engaging with the feedback already present on Trustpilot. The existing 1.8 star rating reflects the experience of many real customers. In contrast, a significant number of the recent reviews on the new page appear to be from personal friends or family members, which only further undermines trust in your response as you see just trying to mask over the wider issue.
Stocking in Brown Thomas and Arnotts may demonstrate commercial performance, but it does not invalidate legitimate concerns regarding transparency, ethics, or customer experience.
These are valid issues, and they deserve to be addressed honestly rather than deflected.
Thanks
Clare

Respuesta de Lynott Jewellery
I have quite a few bits from Lynott. Purchased by myself and received as presents. I have also purchased a few times as presents for others. Great prices. Lovely jewellery that do not tarnish or cause blackness on the skin. Great prices and even better deals. LOVE that it is female led Irish company. A pure incentive for me. Great customer service. Would honestly recommend.

Respuesta de Lynott Jewellery
Really good presents for Christmas! My Mam loved hers!!!

Respuesta de Lynott Jewellery

Respuesta de Lynott Jewellery
Gorgeous jewellery and great selection, bought a new ring in the bt2 in blanch… saleswoman Kaci was so attentive and a pleasure to deal with!

Respuesta de Lynott Jewellery
Shopped in BT2 back in may for one of the engraved pieces for a friends birthday and Kaci was extremely helpful ❣️Ny friend came in a few weeks later and got her son’s fingerprints engraved and she wears it every day and it looks brand new still! Went back at Xmas again to get my mam a pair of gold hoops and we realised she could wear them two different ways which was a nice surprise! Again the staff were lovely especially given how busy it was they were still extremely accomadating and helpful! Highly recommend Lynott for any gifts or special occasions as you’ll find something to suit everyone!

Respuesta de Lynott Jewellery
The staff are always so friendly and helpful! All my jewlery is Lynott & I have a bracelet from Lynott 4 years now and it hasn’t tarnished once! Will shop again and again💘

Respuesta de Lynott Jewellery
Staff were very good ,very nice jewellery

Respuesta de Lynott Jewellery
Beautiful pieces, got some really nice birthday bits. Staff are so lovely too and super helpful. I’ve shopped here quite a few times now and will continue to do so.

Respuesta de Lynott Jewellery
Love all my jewellery from here ! Staff in store are so helpful. The quality is great considering the affordability. My bracelts have been on me since I got them and haven’t tarnished. Highly recommend.

Respuesta de Lynott Jewellery
The quality of the jewelry Lynott has to offer is amazing. A lot of great pieces to choose from. Staff are always so friendly.

Respuesta de Lynott Jewellery
All the pieces are fab and the girls are so lovely to deal with!

Respuesta de Lynott Jewellery
Loved my jewellery engraving was spot on delivery and packaging was So quick and so nice highly recommend!

Respuesta de Lynott Jewellery
Love this brand. Have had nothing but great experiences with it. Gorgeous products and quick delivery

Respuesta de Lynott Jewellery
Jewellery is amazing quality, very durable, well priced and doesn’t tarnish. I wear their jewellery daily and couldn’t recommend their products more

Respuesta de Lynott Jewellery
Love shopping at Lynott, I try to gift friends and family with engravable pieces for special occasions. Ive never had an issue and particular love visiting the stand in Brown Thomas in Dundrum. Really affordable, high quality pieces which last. I recently had a bracelet engraved for a friend to mark a special occasion and she loved it! I also quite enjoy shopping the more trend pieces for myself and always get compliments - would reccommend.

Respuesta de Lynott Jewellery
I absolutely love my claddagh ring which I got as a present! Always get compliments when I wear it 😊

Respuesta de Lynott Jewellery
The jewelry is well made. Bought some for a birthday present for my daughter. She loved it very much.

Respuesta de Lynott Jewellery
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