Mackenzie Smith - Estate, Lettings and Land agents Opiniones 

2160
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We had Adam Partridge from the Ash Vale branch throughout our buying process Since we were first time buyers, he was very informative and helpful throughout! We got weekly updates, answers to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We felt very supported by our friendly agents. Nick who marketed my Mum’s property and gave us helpful feedback after viewings and always kept us informed. Nick also helped us negotiate the sale. Adam... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From initial phone call to completion, team dealt with sale of house proactively and efficiently. Assuring a quick sale at more than asked for and Completion Highly recommend Nick and Adam

Valorada con 5 estrellas sobre 5

Mackenzismith was great when dealing with the whole process of buying, they made it very easy to communicate and made any stresses we had as buyers be put at ease. They were great to have around and w... Ver más

Información sobre la empresa

  1. Agentes inmobiliarios
  2. también en la categoría
  3. Agencia de alquiler de apartamentos
  4. Agencia de alquiler de inmuebles
  5. Agencia inmobiliaria

Sobre Mackenzie Smith - Estate, Lettings and Land agents

Escrito por la empresa

Mackenzie Smith offer residential property sales and letting services from an independent network of eight offices in Hampshire and Surrey. Established in 1992 we have always been passionate about providing a quality personal service and advice based on sound knowledge and experience of the local property market.

We Sell and Let Property

Escrito por la empresa

Established Local Property Experts
Established in 1992 and staffed by highly experienced estate agents with superior knowledge of the local area, property values and demand, Mackenzie Smith has been offering excellent advice and service to customers for over 30 years in Hampshire and Surrey.
Property Marketing
Quality property details are at the forefront of presenting your accurately priced property to the market. We produce informative and naturally flowing written details, accompanied by property photography, a clear floor plan and EPC. We contact all our suitable applicants directly and advertise widely including press advertising, for sale or to let boards, high street window and poster displays, an open house events service and a target London buyers service. Our extensive property marketing includes listings on major property websites to reach the largest possible audience of potential buyers or tenants. Properties are listed on Rightmove, Prime Location, Zoopla and Zoopla affiliate sites such as The Times, The Telegraph and The Independent which attract audiences of millions of home movers daily. Our own website is responsive, adjusting to showcase your property to users of PCs, tablets and mobiles. We produce an e-newsletter sent to 9500+ subscribers, write editorial for local press and promote property through social networks.
Accredited
We follow strict guidelines set out in the Code of Practice for Residential Estate Agents by the Property Ombudsman to uphold high professional and ethical standards. Our duty is to protect and promote clients’ interests while acting in a fair and proper manner. Mackenzie Smith Properties Ltd is a member of the National Association of Estate Agents. Mackenzie Smith Property Letting & Management is a member of the National Association of Residential Letting Agents.
Land & New Homes
Since the formation of the company we have acted as Land Agents in the buying and selling of land in North Hampshire and west Surrey, primarily for residential development but also paddock land. Naturally this has led to a specialism as a selling agent for new homes. We have acted for many reputable house builders including Inland Homes, Matthew Homes, Antler Homes, T.A. Fisher, Nicholas King, Natta Country Homes, Westbuild Homes and Bellway Homes to name a few.

Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

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3 estrellas
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1 estrella

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4,9

Todas las opiniones

(2160)

162 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I purchased a property through…

I purchased a property through Mackenzie Smith and was pleased with the service provided, particularly by the sales progression member of the team who oversaw the purchase. I was kept up to date with progress and found him helpful and informative. He was keen to progress the sale and managed to help keep all those involved in the loop and moving forward in a positive way, despite any delays.

18 de mayo de 2026
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Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Thank you, Katherine for taking the time to leave your review. I am very pleased we got your home purchase across the line for you.

The Farnborough team and I wish you all the best for the future.

Kind regards,

Steve Panther
Farnborough Branch Manager

Valorada con 5 estrellas sobre 5

I was very impressed with Mackenzie…

I was very impressed with Mackenzie Smith, they gave regular updates for viewings etc and were always helpful with any questions I had.

I would definitely recommend them.

21 de mayo de 2026
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Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Thanks for the kind review, Annette.

I'm delighted we got the apartment sold for you and your Mum. I hope that we made the process as smooth as possible for you both. The new owners are also very happy with the property.

Wishing you all the best,

Brian Lane
Yateley Branch Manager

Valorada con 5 estrellas sobre 5

Excellent service

the whole process started with nick. who was superb and helpfull. The after sales was great as well with Adam as my process was completed but thet we calling me all the time and letting me know what's happening. when it comes to sell I wont go anywhere else. want to say thanks for everything McKenzie smith done.

22 de mayo de 2026
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Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Hello Phil,

Thank you for leaving a review of your experience with us and thank you also for sticking with the purchase when we faced delays beyond our control. My team's communications with the solicitors were key to understanding what steps we needed to take, so I'm pleased we reached our goal.

I wish you all the best in your new home.

Kind regards,

Nick Kirby
Ash Vale Branch Manager

Valorada con 5 estrellas sobre 5

A brilliant service from the Fleet area Mackenzie Smith team

The service I have received from the Fleet area Mackenzie Smith team as an agent for my tenancy has been just superb. Any queries or issues I have had over the last 3 years (this being my first rental) have been very quickly and courteously resolved, with flat inspections being handled in the same considerate manner. Thanks to Andrew and Amy for their flawless assistance! 🤗

19 de mayo de 2026
Opinión espontánea
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Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Hello Lee,

Thank you very much for your kind words.

It’s hard to believe you were in the property for three years — time really does fly by.

It was an absolute pleasure assisting you with your move, especially as you were relocating from outside the area. We understand how challenging it can be to get a feel for a new location and find the right amenities for everyday life, so we truly appreciate the trust you placed in us during such an important transition.

Our Property Management team takes great pride in delivering a high level of service, ensuring matters are handled efficiently and professionally. We’re very fortunate to have such a dedicated team within the Mackenzie Smith Lettings department and I’m delighted to hear that your experience reflected this.

We wish you all the very best for this exciting new chapter.

Kind regards,

Andrew Travers
Senior Lettings Manager

Valorada con 5 estrellas sobre 5

Tracy was amazing and really easy to…

Tracy was amazing and really easy to talk to. Her service was top notch.

18 de mayo de 2026
Opinión espontánea
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Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Hi Kellan

Thank you for your kind words, it was a pleasure to deal with you throughout your tenancy.

I wish you well in your new job and area.

Kind regards,

Tracy Cook
Lettings Director

Valorada con 5 estrellas sobre 5

Thanks to Adam Partridge and Nick Kirby …

The Nick Kirby and Adam Partridge attention, respect, treatment and professionalism.

15 de mayo de 2026
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Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Hello Francisco,

The Ash Vale team and I were so pleased to be able to give you the keys to your new home. It did take a while, with a lot of effort behind the scenes keeping things moving along.

We hope you are very happy there and look forward to seeing you around the village from time-to-time.

All the best,

Nick Kirby
Ash Vale Branch Manager

Valorada con 5 estrellas sobre 5

Genuinely superb

The team at Mackenzie Smith, in Ash, have once again been superb. This is the third sale we’ve done with them, and I wouldn’t look anywhere else.

15 de mayo de 2026
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Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Hi David,

As always, it has been great to work with you and assist you with your move. Jason, Adam and I really appreciate your loyalty to us. We are so pleased to have been able to help you again.

I hope you are very happy for many years to come in the new house and that you don’t need us again for a while now!

All the best to you and the family.

Nick Kirby
Ash Vale Branch Manager

Valorada con 5 estrellas sobre 5

An emotional sale of our childhood…

An emotional sale of our childhood family home. Not helped by a lengthy conveyancing timeline.
Both Nick and Adam were extremely helpful and considerate and kept us updated on what was(or was not!) happening.

15 de mayo de 2026
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Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Hi Beverley,

Thank you so much for taking the time to leave a review of your experience with Mackenzie Smith. It has genuinely been a pleasure to work with you and Tracey. You were so patient waiting for the chain to come together and Adam, Jason and I are delighted that we managed to complete the transaction for you.

We wish you all the best for the future.

Kind regards,

Nick Kirby
Ash Vale Branch Manager

Valorada con 5 estrellas sobre 5

From the initial meeting with Ben it…

From the initial meeting with Ben it was clear that a honest, direct approach was going to speed everything along. Toni is as well unfailingly professional and keen to help and encourage things along with a sunny approach. We had a difficult sale but was made bearable by the unstinting dedication shown by this most professional team. Cannot recommend highly enough and stand head and shoulders above the competition

8 de mayo de 2026
Opinión espontánea
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Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Thank you for your review, your kind feedback means a lot to Toni and I.

We're very grateful that you trusted us with the sale and appreciate how conscientiously you took our advice throughout the process, especially when it became more complex than expected.

I’m really pleased we were able to get it over the line for you both and wish you all the best for the future.

Best regards,

Ben Dickinson
Hartley Wintney Branch Manager

Valorada con 5 estrellas sobre 5

Finding our dream house

Simon was very proactive in getting us to view the house before the house even got onto the market and we loved it.
Sallie kept us up to date with the whole purchase process. She remained calm all through out and was happy to get all our concerns addressed.

8 de mayo de 2026
Valorada con 5 estrellas sobre 5

Wow they are like a dog with a…

Wow they are like a dog with a bone...didn't take their foot off the gas. Brilliant at keeping us informed. Considerate and charming with bad news. Genuinely thrilled when it was good news. Ben and Toni 1st rate.

7 de mayo de 2026
Opinión espontánea
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Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Thank you so much for taking the time to write Ben and I such a great review. It was our pleasure to work with you.

We wish you all the best for the future.

Kind regards,

Toni Scriven
Sales Negotiator ANAEA - Hartley Wintney

Valorada con 5 estrellas sobre 5

I have rented out a property with…

I have rented out a property with Mackenzie Smith for a number of years, and as a landlord have found them fantastic.
I have now sold the property through them, and they have also been outstanding. Nothing was to much bother, they went above and beyond to help me out when things got difficult.
I want to thank everyone in the Aldershot and Ash Vale branches for all there help and support.

1 de mayo de 2026
Opinión espontánea
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Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Thank you for your kind review. You've been a loyal customer of Mackenzie Smith for some years, so when we were given the responsibility of selling the bungalow, it held a heartfelt significance for us.

Your patience, support and understanding were crucial to helping us get the deal over the line, while myself and the team were also delighted to achieve the goal that you set for us.

We wish you and your family all the best for the future.

Kind regards,

Stephen Tetlow

Managing Director Residential & New Homes Sales

Valorada con 5 estrellas sobre 5

A great experience

David helped us sell our Flat after a failed listing with a different agent, he was polite, friendly and very professional.

Following offer acceptance, Adam maintained frequent communication throughout the sale process and helped manage the chain.

14 de abril de 2026
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Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Dear Elliott,

Many thanks for your kind words, it was our pleasure to help you move home. Adam and I were very pleased it all went through in a timely manner.

We wish you all the best in your new home.

Regards,

David Hill
Assistant Branch Manager - Farnborough

Valorada con 5 estrellas sobre 5

A big thank you to the team

A big thank you to Nick, Adam and the rest of the Ash Vale team. From our first meeting to discuss the sale of our property until the completion day both my wife and I were extremely happy with the service and professionalism at Mackenzie Smith. Communication is the key component and whether good or bad news the team were top notch in keeping us up to date with progress. A big thank you for making a stressful situation much easier.

20 de abril de 2026
Valorada con 5 estrellas sobre 5

Excellent service

Thank you to all the staff at Mackenzie Smith, Farnborough, who have helped me with my house sale, in particular Adam and Justin. The service you have provided was excellent and it has made my journey much easier.

20 de abril de 2026
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Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Hi Janet,

Thank you so much for your kind words and appreciation.

I speak on behalf of myself and Justin, in that we are very pleased we could provide you with the service and support that you needed to make your house sale as easy as possible.

We wish you all the best for the future.

Kind regards,

Adam Partridge
Sales Progressor

Valorada con 5 estrellas sobre 5

Quick First Time Buyer Process

As first-time buyers, we cannot fault the team at Mackenzie Smith in Farnborough and Ash Vale.

Our process was smooth sailing and quick from start to finish.

We never needed to chase, as the team is brilliant at keeping us updated and answering any questions we had.

Thank You!
Chloe & Charlie

20 de abril de 2026
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Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Thank you Chloe for posting your kind feedback. I trust that you will both be very happy in your new property.

Kind regards,

Steve Panther
Farnborough Branch Manager

Valorada con 5 estrellas sobre 5

Nick and the Ash Vale team did a fine job

Nick and the Ash Vale team did a fine job of selling our Mytchett house, including realistic valuation and vetting of potential buyers.

5 de marzo de 2026
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Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Hello Mr Cock,

Many thanks for taking the time to leave a review of your experience with Mackenzie Smith. It was our pleasure to assist you with the sale.

All the best,

Nick Kirby
Ash Vale Branch Manager

Valorada con 5 estrellas sobre 5

Andy in lettings has been absolutely…

Andy in lettings has been absolutely fantastic in helping me to navigate the application process. He offered a supportive and can do attitude, was responsive and where others would experience barriers to progression and cease the process, he worked hard to help overcome them. I am hugely grateful for his customer service, time and patience!

16 de abril de 2026
Opinión espontánea
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Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Hello Nicola,

Thank you for your kind words, it has been a pleasure to assist you throughout this process.

I know how challenging it was to secure a rental property in such a fast paced market and I’m delighted that we could get everything agreed and turned around within just a few days.

I wish you every happiness in your new home and all the very best for the future.

Kind regards,

Andrew Travers
Senior Lettings Manager

Valorada con 5 estrellas sobre 5

First time seller - excellent service throughout

Selling a house was something I’d never done before, so having the right estate agent really mattered. From the start, it was important to me to have a consistent point of contact and regular updates, and McKenzie Smith delivered on both.

I worked primarily with Steve Tetlow for the sales side. He was knowledgeable, experienced, and took the time to explain the process and terminology clearly, which I really appreciated as a first-time seller. When it came to setting the price and negotiating offers, I had complete confidence in his advice. He was always honest and professional, and while he offered clear guidance, I never felt pressured — the final decisions were always left to me, which I valued.

Once the sale was agreed, the progression stage was handled by Adam Partridge, who was equally helpful, keeping me informed and ensuring everything moved forward smoothly.

The service throughout was excellent, communication was consistent, and their pricing was very competitive. I would highly recommend McKenzie Smith to anyone looking for a professional, supportive, and trustworthy estate agent.

1 de abril de 2026
Opinión espontánea
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Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Thank you Dru for your very kind words of appreciation.

Being very mindful of the fact that you were having to deal with the sale from afar, my aim was also to provide you with advice that demonstrated that we always had your's and Kevin's best interest at heart.

Wishing you all the very best for the future. Perhaps when I'm next in your neck of the woods, we will get a chance to catch up!

Kind regards,

Steve Tetlow
Managing Director Residential & New Homes Sales

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