Mackenzie Smith - Estate, Lettings and Land agents Opiniones 

2160
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We had Adam Partridge from the Ash Vale branch throughout our buying process Since we were first time buyers, he was very informative and helpful throughout! We got weekly updates, answers to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We felt very supported by our friendly agents. Nick who marketed my Mum’s property and gave us helpful feedback after viewings and always kept us informed. Nick also helped us negotiate the sale. Adam... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From initial phone call to completion, team dealt with sale of house proactively and efficiently. Assuring a quick sale at more than asked for and Completion Highly recommend Nick and Adam

Valorada con 5 estrellas sobre 5

Mackenzismith was great when dealing with the whole process of buying, they made it very easy to communicate and made any stresses we had as buyers be put at ease. They were great to have around and w... Ver más

Información sobre la empresa

  1. Agentes inmobiliarios
  2. también en la categoría
  3. Agencia de alquiler de apartamentos
  4. Agencia de alquiler de inmuebles
  5. Agencia inmobiliaria

Sobre Mackenzie Smith - Estate, Lettings and Land agents

Escrito por la empresa

Mackenzie Smith offer residential property sales and letting services from an independent network of eight offices in Hampshire and Surrey. Established in 1992 we have always been passionate about providing a quality personal service and advice based on sound knowledge and experience of the local property market.

We Sell and Let Property

Escrito por la empresa

Established Local Property Experts
Established in 1992 and staffed by highly experienced estate agents with superior knowledge of the local area, property values and demand, Mackenzie Smith has been offering excellent advice and service to customers for over 30 years in Hampshire and Surrey.
Property Marketing
Quality property details are at the forefront of presenting your accurately priced property to the market. We produce informative and naturally flowing written details, accompanied by property photography, a clear floor plan and EPC. We contact all our suitable applicants directly and advertise widely including press advertising, for sale or to let boards, high street window and poster displays, an open house events service and a target London buyers service. Our extensive property marketing includes listings on major property websites to reach the largest possible audience of potential buyers or tenants. Properties are listed on Rightmove, Prime Location, Zoopla and Zoopla affiliate sites such as The Times, The Telegraph and The Independent which attract audiences of millions of home movers daily. Our own website is responsive, adjusting to showcase your property to users of PCs, tablets and mobiles. We produce an e-newsletter sent to 9500+ subscribers, write editorial for local press and promote property through social networks.
Accredited
We follow strict guidelines set out in the Code of Practice for Residential Estate Agents by the Property Ombudsman to uphold high professional and ethical standards. Our duty is to protect and promote clients’ interests while acting in a fair and proper manner. Mackenzie Smith Properties Ltd is a member of the National Association of Estate Agents. Mackenzie Smith Property Letting & Management is a member of the National Association of Residential Letting Agents.
Land & New Homes
Since the formation of the company we have acted as Land Agents in the buying and selling of land in North Hampshire and west Surrey, primarily for residential development but also paddock land. Naturally this has led to a specialism as a selling agent for new homes. We have acted for many reputable house builders including Inland Homes, Matthew Homes, Antler Homes, T.A. Fisher, Nicholas King, Natta Country Homes, Westbuild Homes and Bellway Homes to name a few.

Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
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3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(2160)

162 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Exceptional service

I would like to express my sincere thanks to Simon Dredge at Mackenzie Smith, for his exceptional service and support throughout what turned out to be a very lengthy and challenging property sale.

From the outset, Simon was incredibly knowledgeable, proactive, and professional. Despite significant delays and lack of communication from the solicitors involved, Simon went above and beyond to keep the process moving forward. He kept me fully informed at every stage and did everything within his power to ensure the sale progressed as smoothly as possible.

His dedication, patience, and genuine care made a difficult experience far more manageable, and I truly felt supported from start to finish. I would not hesitate to recommend Simon and the team at Mackenzie Smith, to anyone looking for an agent who is both highly competent and genuinely committed to their clients.

31 de octubre de 2025
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Dear Scarlett,

Thank you very much for posting such a wonderful review. You have been an amazing client to work for and I am so pleased that you chose me to sell your property.

Whilst it wasn’t easy, I am delighted that I was able to bring your sale to a successful conclusion. If you are ever passing the office it would be great to see you, so feel free to pop in.

Best wishes,

Simon Dredge
Hook Branch Manager

Valorada con 5 estrellas sobre 5

Mackenzie Smith

Mackenzie Smith, Ash Vale Office, found us a buyer within 10 days of acting for us. We had been tied in, for 20 weeks, with another agency that would send people who were not in the market for our type of property.
Jason kept us informed each step of the way until successful completion of the sale.
We would use Mackenzie Smith and Jason again.

24 de octubre de 2025
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Dear Verna,

It was a pleasure dealing with you and your sister. I’m really pleased we were able to get it over the line, especially given the couple of challenges we faced along the way. I understand that it was an emotional process as it was your parents’ home and I also admire how smoothly you both dealt with everything.

All my best for the future,

Jason Bowden
Assistant Branch Manager - Ash Vale

Valorada con 5 estrellas sobre 5

We were already great fans of Mackenzie…

We were already great fans of Mackenzie Smith but following a recent experience of selling land with them we are now super fans. Our thanks to the amazing Gary Tetlow (who is very, very sadly no longer working for the company). Gary's years of knowledge and experience are only matched (if not exceeded) by his patience and professionalism.

Following his departure we were brilliantly looked after by the WONDERFUL Katherine Gray, Land Director. When we reached the end of our tether she held our hands (and what was left of our tethers) and she pushed and pulled until we got over the finishing line. All the while with great humour and professionalism, such a winning combination. Proof positive that when the chips appear to be down you need someone you can trust, and just generally 'get on with' in your corner.

Thank you Mackenzie Smith - whenever the moving/selling/buying urge calls again we will be back!

17 de octubre de 2025
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Good afternoon Mr and Mrs Fry,

It was a pleasure to represent you in the sale of your land. I am thrilled for that everything has worked out well for your both and genuinely wish you both all the best for the future.

If there is ever anything you need, please don’t hesitate to pick up the phone; I would be delighted to help.

Kindest regards,

Katherine Gray
Land Director
LL.B (hons) LPC

Valorada con 5 estrellas sobre 5

Professional, reliable, excellent communication - a top quality operation

Twelve years ago I bought a property in Farnborough as a buy-to-let investment and elected to go with Mackenzie Smith to run things as a fully managed let. Turned out to be an excellent decision. The lettings team have done an amazing job, sorting out repairs quickly and effectively, ensuring everything complied with legislation and quickly securing new tenants as and when – a superb service. More recently time came to sell the property and the sales team at Mackenzie Smith have delivered similarly excellent service, providing great advice, actively monitoring the sales process from beginning to end and applying gentle pressure as and when needed to keep things moving along. In summary, my experience is that both the lettings and the sales teams at Mackenzie Smith have set the standard for what top quality professional service looks like.

10 de octubre de 2025
Valorada con 5 estrellas sobre 5

The team did a fabulous job from start…

The team did a fabulous job from start to finish.
Providing sensible and realistic advice David, Justin and the team kept us informed and supported us during both sales.
They did everything they could to make it an easy process.

10 de octubre de 2025
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Dear Steve,

Many thanks for your review. I am so pleased we finally got to the moving day and really chuffed for you both.

All of us in the Farnborough team wish you the best for the future in your new home.

Regards,

David Hill
Assistant Branch Manager - Farnborough

Valorada con 5 estrellas sobre 5
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Thank you Joyce, for your review. We wish you every happiness for the future.

Kind regards,

Stephen Tetlow
Managing Director Residential & New Homes Sales

Valorada con 5 estrellas sobre 5

Andrew was incredibly kind and…

Andrew was incredibly kind and accommodating, arranging appointments even after hours. He answered all my questions thoroughly and made the entire process smooth and effortless.
- Omar

3 de octubre de 2025
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Hello Omar,

We did exceptionally well to secure one of the new-build apartments for you, and I’m delighted we managed to get it snapped up so quickly.

I know how keen you were and how difficult it was for you to find the time to travel down to view them. I was more than happy to show you around after hours and I’m really pleased it proved worthwhile.

Wishing you every happiness in your new home and all the very best with the new business.

Kind regards,

Andrew Travers
Senior Lettings Manager

Valorada con 5 estrellas sobre 5

Excellent service from Mackenzie Smith Farnborough

I would thoroughly recommend Mackenzie Smith to sell and buy a property. David and Steve from the Farnborough office have been so helpful in the process from start to finish. Excellent communication with regular updates on the sale, support and advice. We can’t thank you enough that everything has gone through smoothly and we knew we were in good hands.

29 de septiembre de 2025
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Dear Lahiru,

Many thanks for your kind words, it was an absolute pleasure acting for you and Michelle. The team and I are all really pleased that the exchange went through for you.

I am sure you will enjoy the new house. It will really suit you and offers such amazing space and character!

Kind regards,

David Hill
Assistant Branch Manager, Farnborough

Valorada con 5 estrellas sobre 5

Friendly, efficient, informative.

Approachable, informative, friendly, knowledgeable service. Kept us updated regularly. Useful local expertise and connections. Efficiently insured completion of requirements from other parties and pursued where and when necessary.

3 de octubre de 2025
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Thank you Fiona. This one is proving a challenging chain to get through for you, but I'm confident we will have closure for you soon!

As always, I will keep you advised and updated at all times!

Kind regards,

Steve Panther
Farnborough Branch Manager

Valorada con 5 estrellas sobre 5

Great team

Great team, very helpful & pro-active with getting the property sold.

8 de octubre de 2025
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Thank you, Phil, for your kind words. Our aim is always to provide the very best service that we can and I am delighted that we have delivered to your expectations. I wish you all the best for the future.

Kind regards,

Stephen Tetlow
Managing Director Residential & New Homes Sales

Valorada con 5 estrellas sobre 5

Mackenzie Smith Ash Vale office

Everyone at Mackenzie Smith Ash Vale office was so efficient and helpful. Particularly Nick who was an excellent support from the very first phone enquiry all the way through to loads of support on move day. Nick not only helped us to find the very best property for my uncle but also dealt brilliantly and with compassion with sale of a very old family home.
Just can’t thank Nick and all at Mackenzie Smith Ash Vale office enough.

3 de octubre de 2025
Valorada con 5 estrellas sobre 5

Where the other estate agent failed…

Where the other estate agent failed over a long period to sell our flat, the whole Mackenzie team were professional, very friendly, and knowledgeable. Although it was a tricky flat to sell, they never gave up. I can highly recommend. Many thanks. Richard and Joanne.

8 de octubre de 2025
Opinión espontánea
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Thanks for your review Richard, it was a pleasure to help with your sale, even with the tricky bits of the journey!

All the best for the future,

Paul Phelan
Fleet Branch Manager

Valorada con 5 estrellas sobre 5

Really good service and assistance

Really good service from Andy Travers of Mackenzie Smith in Fleet.

He dealt with my only ever letting as a landlord very professionally and he and his team helped with some really good advice and assistance.

29 de septiembre de 2025
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Hi Andy,

Thank you for taking the time to write a review – it's truly appreciated.

When we first met at the property, I remember you were already signed up with another agent and ready to proceed. Yet after our meeting, you chose to sign a sole agency agreement with Mackenzie Smith and move forward with us – thank you for placing your trust in us.

Becoming a first-time landlord wasn’t something you had planned for and it was fantastic how you took all of my advice on board, allowing us to do what we do best.

I’m pleased to say we’ve now secured superb tenants for your property, and I know you’ve been happy with how things have gone at every step.

Our Property Management team will now take great care of both you and the tenants. That said, if you ever need anything or want to get in touch, please don’t hesitate to give me a call.

All the very best,

Andrew Travers
Senior Lettings Manager

Valorada con 5 estrellas sobre 5

Family home sale…

Quick easy property sale with very good communication.

29 de septiembre de 2025
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Thanks for your review, Marion, your comments are much appreciated.

It has been lovely to work with you in successfully selling the house. Your property has gone to a lovely young family who I am sure will enjoy it for many years to come.

Best wishes for the future,

Brian Lane MNAEA
Yateley Branch Manager

Valorada con 5 estrellas sobre 5

Helpful and professional from start to…

Helpful and professional from start to finish. Would highly recommend.

29 de septiembre de 2025
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Thanks Natalie, it has been an absolute pleasure dealing with you.

I hope you enjoy your new house and I would love to see it once you've done all of the work you have planned!

Kind regards,

Brian Lane MNAEA
Yateley Branch Manager

Valorada con 5 estrellas sobre 5

Justin and team were great!

Justin and team were great!
Lots of communication throughout the entire process.
Their knowledge, experience and enthusiasm were apparent at all times.
They made the whole experience bearable!

3 de octubre de 2025
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Thank you for your kind words and I'm happy to say that your new journey will start soon. You'll love living in the new village! I am really glad for you both - I know how much this move means to you.

All the best,

Justin Smith
Assistant Branch Manager - Farnborough

Valorada con 5 estrellas sobre 5

Extremely good service

Extremely good service from Mackenzie Smith throughout a rather difficult sales process. Nick, Steve and Jason all gave good feedback, help and advice to get the sale through to completion.

3 de octubre de 2025
Valorada con 5 estrellas sobre 5

Very professional service.

I was very impressed since the first time I contacted McKenzies Farnborough for viewing the property. I had a very good response from Steve he was very friendly and always helpful with informations. He gave me support and followed up the process until the end. Very good agent. Great service 👍👏

29 de septiembre de 2025
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Thank you for your kind review, Rez. Yes, to get this through was a challenge with your solicitors, to put it mildly, but we got there!

My selling client was happy to get the exchange over the line and trusts that you will be very happy in your new property, as do I.

Kind regards,

Steve Panther
Farnborough Branch Manager

Valorada con 4 estrellas sobre 5

Quick and efficient serviceAndrew always manages to find new…

Andrew always manages to find new tenants very quickly and at the rent he has suggested.

16 de septiembre de 2025
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Hi Jim,

Thank you for taking the time to write a review — it's always a pleasure working with you.
I truly appreciate your continued trust in my services whenever you need tenants for your properties. You know where to find me if you need anything, so please feel free to get in touch, anytime.

Kind regards,

Andrew Travers
Senior Lettings Manager

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