Parkingcontrolmanagement Opiniones 228

Ridiculous areas are policed by shady characters concealing their whereabouts. Accepted the fine but very hard to pay as website not working nor phone lines working properly. Eventually managed to pay on phone automatically but not comfortable leaving my card details.

I Was at fort bham had blue badge parked correctly in disabled parking bay with disabled car on dash with my severly disabled son ran in to card shop as he wanted to get me balloons birthday card . As coming out a weird man looking under car and around it i thought cannibilism or trying to take it. He walked off i said excuse me what was you doing around my car he blanked i then sped up i he said your blue badge i said yes whst sbout it . I said will i get fine he said yes i said what for he said f off white b to me i said pardon what for he put camera in my face as he turned it off prior . Wouldnt give me is romanian name walked off . My disable son cryinf scared . Onlookers watched my son as i went to the fort managemebt office nadine said would help phoned the operations manager pcm andrew oliver he spoke to me on his phone said my blue badge covered last digit i said the man swore abuse he said alex his name whilst in office snd shoppers watching my son alex came bk to my car took pics of csr and son. Guess what andrew oliver didnt phone me back as promised my son was breaking his heart scared and the ticket banker laughed in my face and swore in his romanian language at me and son . £100 fine . Its ok as immagration phoned as ther have 78 percent romanian employees without visas and work permits working for them

Scammers. I parked 5 minutes to withdraw cash and they didn’t put any ticket on my windscreen. I received a fine in the mail after 8 days.

One of the worst companies when it comes to dealing with its customers. Seems like you have to wait & wait wait and they don't care about you. This is utterly disappointing. I wonder where is the state? Where is the gov?

Own payment system problem resulting in repeated charging of parking fee, but customer service refuse to refund the double payment. Poor system set up

upload of evidence of valid permit to the website.. get a letter weeks letter saying it wasn't attached, on hold for 30 mins to be told only option is to try again or post it. admitted on phone that this has happened before to other people

This company is a disgrace. I received a fine for illegally parking in London when I'd been nowhere near London. Vehicle in the evidence photos has a different registration number. Multiple e-mails and phone calls and I still haven't received my refund.

on 06/11/25 on 300 supreme surgery, regents park road, N3 2JX , I got a ticket even though there is fully displayed in the windscreen a valid, disabled Blue Badge.
I consider it disgusting and very bad behavior to give a PCN to an 82yrs old, disabled, with broken hip, walking stick, and heart pulse monitor, who had to see the medical doctor.
Seems this company does its business while disrespecting Disabled citizens!!!
watch out!!!
By the way, 24 hours later, their web site does not accept the car number or PCN number???

PCM cannot override lease rights — investigate who really authorised them.

Residents always check your lease before accepting any PCN from Parking Control Management (PCM). Even if they claim to be appointed, PCM cannot override rights already granted under your lease.

They often say they are the principal yet refuse to show any landowner contract, calling it “commercially sensitive.” If they truly were the principal, they must prove ownership, lease, or share in the land.

In most cases, the property management company sits behind this arrangement while the actual landlord stays silent and denies involvement. Demand written proof of PCM’s authority and protect your lease rights not PCM’s signs or hidden deals.

They are supposed to control parking on our development as we live near Gatwick. They never turn up! What do they actually do?

Absolutely awful wastes of space

Imagine being apart of this company 😂
I’m really disappointed with the new parking changes being implemented on our RESIDENTIAL development. The decision will make it nearly impossible to have visitors, as there’s simply nowhere for them to park. The estate already had an unreasonable parking setup — just one visitor bay for around 20 houses. It’s incredibly frustrating to see such poor planning and lack of consideration for residents’ everyday needs. There wasn’t a parking issue so where on earth has this come from?

Agree with many that PCM is completely a scammer. I parked my car in my private bay and was sent a fine by PCM. I appealed that I was the owner, I displayed permit in car which was just upside down but it could be clearly viewed, the PCN was not appropriately put such that it was not visible from inside of the car, and PCN was not sticked to the car so it was blown by wind. With so many strong evidences, PCM still persists to fine me. What is the point to allow PCM to use my property to make money? They try to use every excuse to make money from the owners! Get rid of this rubbish scammer.

This is introducing complainants to the existence of Accredited Trade Associations.
My experience with PCML was not good. It began with a Parking Charge Notice (PCN) which I paid promptly. I then noticed an additional charge (£3.53) on my CC for ‘cash’. I wrote 3 letters to PCML (complaints) asking for a repayment with no reply. In frustration, I sued them for this trivial amount and costs and the judge dismissed both my claim and PCML’s counterclaim for costs (they had piled in with solicitors and a barrister!). The case centred on PCML’s use of a Mastercard code seemingly reserved for “Government Entities” but on which the judge ruled that it could also be used for “motor vehicle violations” by a private entity. (L04ZA779 27th Sept 2024)
Parking companies usually belong to an Accredited Trade Association (ATA) to which, following an unsuccessful appeal or complaint to the company themselves, the complaint can be referred. For PCML, this is International Parking Community (theIPC). Note that complainants will ideally have read the Code of Practice (CoP) for corporate members of the ATA and, strangely, complainants have to register on their portal as members of the ATA.
On 23rd March 25 I submitted a complaint to the ATA that PCML were not following the CoP. The interchange with the ATA stopped and the complaint was dismissed when PCML said that they had not received my initial 3 letters.
The message from this entry is that if you have a legitimate complaint or appeal where you have followed procedure and which has been declined by PCML, take it to the ATA. Make sure you keep your receipts, evidence, proofs of postage etc. when doing so.

Received a parking ticket when I had paid the full £20 24hour parking fee - ticket was allocated whilst I was parked in a legitimate parking bay which PCM said was not classified as such! There is no proof and no signs by the parking bays to confirm this!
Absolute FARCE of a company - absolute Thieves! Customer Service Team have no empathy apart from racking in as much money as possible through any means! The parking inspector even sits and watches residents park their cars and issues unlawful tickets before the FREE 30 minute session is up!

Absolute trash service. Have had an illegally parked vehicle for 2 weeks now and they refuse to attend.

Scammers

Really hate this company

People parking in my bay constantly

Reported many times and they do f*ckall about it

Literally anyone is free to park in our resident parking area Southwold Road

Useless company

I would give them zero if possible. Complete scammers. They are a disgrace and I really don't know how companies like this are allowed to operate. Its time the government clamped down on companies like them. the fine was completely unjustified. I am just pleased I strung them along long enough they had to send me 4 letters which probably cost them more than the fine. Top tip don't tell them driver name. Tell them they are unavailable and string them along for a few weeks. Everyone does this and their costs will end up more than their revenue and perhaps they can then all go and get themselves a proper job.

This company is a scam. They only find a way to extort money from people. They issues PCN even to the residents and when the PCN is being appealed against, all you get is the standard rejection all because they want to get money. Everyone should start writing their MPs and put pressure on the Government to get rid of PCM UK because they are nothing but scammer.

I appealed, as my hire car was parked in my apartment space on the day my real car was at the garage, had left permit in car by mistake. They refused appeal despite me proving I live here and is my space! I travelled on an extensive holiday to Egypt, returned to a letter saying fine now £100! Paid immediately on return and, despite this they harass me with debt collectors from bailiffs, Tracey. Despite showing paid amount. They persist. CRIMINALS. AM CONSIDERING LEGAL ACTION NOW, AS FEEL PERSECUTED. AS THEY ONLY COMMUNICATE VIA WRITTEN POST, HOW IS ONE TO KNOW IF AWAY TRAVELLING. THIS IS INEPT , UNPROFESSIONAL IN THE DAYS OF EMAILS
.I AM NOW GOING TO SUE THEM FOR HARRASSMENT. HAD ENOUGH. DISGUSTING CRIMINALS!