Parkingcontrolmanagement Opiniones 228

Worst parking company ever. Has anyone not payed their fine?

Absolutely disgusting company. My permit fell from my window on to the passenger seat and they fined me. When I showed them my permit they said "we will reduce it to £20" WHY??? I have paid for my parking space and I have a valid permit.

Also the car reg is registered in the online portal - so why didn't they check that as well??? What's the point in residents giving that information online if it is just ignored?

Imagine being arrested for a crime, and after they find evidence you DID NOT commit the crime, the police say "well we still need to charge you with something...!"

DO NOT PAY THESE PEOPLE. They are leeches, and any one who works for them should be ashamed of themselves.

Luckily we are going to be changing service provider on our estate, and the first service they will remove will be PCM - so they can stop gouging people who are parking in their correct parking spaces.

Also new permits still haven't been issued for this year, so a wave of PCNs will be incoming at Hendon Waterside.

Diabolical company. Don't let them take your money.

I am absolutely appalled by PCM’s service. As a disabled individual with my badge clearly displayed, I was wrongfully issued a PCN, and PCM’s handling of my case was nothing short of disgraceful. Their complete disregard for the rights and dignity of vulnerable people is infuriating. I spent countless hours gathering evidence and challenging this injustice, only to be met with indifference and unethical practices. PCM's behavior is a blatant exploitation of the system, and I urge everyone to steer clear of their services.

Bloody scammer

This is an absolutely terrible company—nothing but scammers trying to take money from people unfairly.

I received two penalty charges within 8-9 days (PC33810743 and PC33811407), both under the exact same circumstances. I had to travel abroad urgently due to a family bereavement and, in the stress of the situation, forgot to display my valid permit before leaving.

I appealed both penalties, providing full evidence. My appeal for one of them (PC33810743) was accepted, and the fine was reduced to £20, which I paid immediately. However, I never heard back about the second penalty (PC33811407) until I was suddenly hit with a debt recovery notice—completely out of the blue!

When I contacted Parking Control Management, they finally sent me the rejection letter, but by then, it had already escalated. I explained multiple times that both tickets were for the same incident and that I had already been granted a discretionary reduction for the first one. Despite submitting the exact same evidence, they dismissed my appeal, claiming "each case is reviewed individually." It’s clear they never even looked at it properly.

To make matters worse, their customer service is absolutely shocking. When I called to discuss this issue, the agent I spoke to was extremely rude and hung up on me! Instead of listening or offering any help, they treated me with complete disrespect.

Now, I’m receiving debt collection letters for a penalty I cannot afford to pay. This is completely unfair, unethical, and feels like a money-grabbing scam. Avoid this company at all costs! 🚨

PCM looks like PCN is even written in a way to convince you that they are officially fining you. Both occasions I got tickets and I appealed, no I'm seeing you in court and I will make you pay for wasting my time. I'm also reporting you to the ombudsman and DVLA must stop giving you our details as you've been scamming the public over and over again. Any watchdog please reachout to me, I have 2 cases and I can show you my proof. Everything is designed to steal the public's money.

Terrible company. Ripping off people and even if you have a proof, they are not willing to cancel the tickets

Absolute clowns 🤡

Scammers, immoral, elusive, unprofessional, threatening, and completely justify everyone’s thoughts and feelings towards Traffic Wardens.

Slapped with a dozen tickets in a very short space of time, despite parking in my allotted bay and with my permit.

Turns out they had randomly decided to change the permits to new ones (for no reason other than to scam money out of people), so by the time I had scrambled and got myself the new ones, it was too late.

Then they reject your Appeal, no matter what you wrote and no matter how valid - guarantee they don’t even read them, they just automatically reject - and then make themselves as elusive as possible when you try to call through to discuss with them.

Minimal office hours, usually spend ages on hold, often no one even answers, and when they do a lot of the time they are told “they can’t discuss open cases”. Well then what is the point?!

They just put every blocker in place to cheat decent people out of your money.

It’s “pay it or go to Court”.

Would they even take you to Court? Probably not. A pathetic, unethical, predatory company like this just hide behind threatening emails and letters and refuse to engage, so I wouldn’t mind betting that they have absolutely zero power to take Court action, even when they escalate to their Debt Collectors.

An embarrassment of a company, and I for one will continue to spread the message that Traffic Wardens are disgusting people who deserve all of the negative they get.

They control parking for 6 bays but they on purposely have given out 7 permits to fine at least one resident every other night. Cant wait till one of the MPs finally takes legal action i am waiting in line to come court. Need to change their procedures otherwise going into administration will be the only option soon.

Very shady company; avoid East Lane Business Park and GSF. I got a £100 penalty for no reason; I was simply asked to park there and collect an item.

There is no way to contact them; you simply have to pay. Simply avoid their parking and businesses located there for your own peace of mind and to avoid a stressful encounter!

As a contractor I have to contact this company to obtain a parking permit for emergency callouts to leaks inside properties that have controlled parking around them.
The telephone call line still closes at 3:00 p.m. due to covid restrictions in 2025.
They often keep you hanging on the phone at number one in the queue for 20 minutes plus and still don't answer the phone to give you a permit.
Extremely poor attitude and treatment of customers who have no option but to deal with them.
Please extend your working hours to reflect a normal working day and improve how you answer calls.

Parked in the wrong bay with clear notice to say that I was able to park there. Why on earth you have to have specific bays when I have proof on my dashboard that says I'm legally allowed to park in the carpark. Misjudged it twice because this company is clearly out to make money. When speaking to customer service, they were absolutely useless. Awful company

If you're a car park owner, I'd recommend finding a more tech savvy and fair company to manage your car park or residents parking area.

They work half days so you can barely speak to someone. They unfairly fine residents parking in bays that they legally own. They use old fashioned paper permits instead of car registration number (to increase chances of fining people).

Yes they call themselves 'cost neutral' but at the expense of being unfair to the people paying the service charges that pay their bills. They are supposed to work for the residents to keep our car park free from unauthorised vehicles, but ultimately they just want to maximise revenue by being difficult.

I strongly discourage anyone from dealing with this parking control company due to their unprofessional and unfair practices. As a tenant at the property, I received a Parking Charge Notice (PCN) for parking in front of my own home, despite being entitled to use the space as part of my tenancy.

At no point was I informed about the need for a parking permit when moving into the property. This lack of clear communication is unacceptable and highlights poor management on their part.

When I appealed the PCN, the parking control company completely ignored the fact that I am a resident with the right to park there. They focused solely on the absence of a permit, showing no flexibility or understanding of the situation. Their rigid and dismissive approach demonstrates a lack of consideration for tenants and their circumstances.

This entire ordeal has been frustrating and unfair. I strongly advise against trusting this company, as their actions appear to prioritize issuing penalties over addressing valid concerns.

This company is ridiculous, never park in a PCM car park even if you have a visitors ticket, they just seem to not care and they are unreasonable. Worst experience ever!

Terrible and unethical company. We have gathered knowledge of over 100 tickets being issued within a No Stopping zone while parents queue to collect their children from school in Hertfordshire. The parents, including myself, have been waiting for traffic to move with engines running. PCM have used handheld mobile phones to capture vehicles often including images of children within or near vehicles.

PCM have now stood down from the site. But their flurry of ticketing over just a few days is causing widespread concern and unnecessary burden to parents that have waited patiently in traffic to collect their child.

Very heartless people. I say this my wife is a nurse and put her parking permit on the seat and not on the dashboard. Yet these people still charged her.

My car was parked in the dedicated parking area for my apartment. I was away on business and whilst away I had an alert on my phone to say there had been a collision detected. I found this odd as it was parked and asked a neighbour to check, it turns out there was such a huge thunderstorm it had shaken the car. As I was away I asked the neighbour to move it under a CCTV camera when a bay came free. 2 days later my neighbour tells me I have 2 parking tickets for not fully displaying my pass, even though in the picture taken by the officer it is clear there is a permit there and you can read the permit number, I assume it had slipped in the thunderstorm.
Rather than getting stressed trying to fight the case I payed both penalty notices. A moth or two later I receive a letter from a debt recovery agency demanding I pay one of the fines. I have provided evidence that the fine is paid but still have no update on the outcome. This company should be taken out of business as their intention is to profit from not protect their customers.

At Bluewater today , the sneaky rats ticketed my car . Ok get it , but not the way they do it . Hiding for sure like rats, I then actually blatantly parked my car after getting a ticket in the most ridiculous place , left the car for 20-25 minutes, hid and waited , waited. No wardens . Yet they issued the actual ticket within 7 minutes of arrival . Bad way to do business if your going to issue tickets be visible about it , not sneak around like rats and hide . MERRY CHRISTMAS !!!