SureSafe Alarms Opiniones 

Have recently bought 2 Dementia Watches for my parents. Had to call customer services to get the GPS perimeter zone set properly. Even though I called after hours and left a message, I got a call back 30 mins later. The very help lady put the issue to the tech team who had it resolved for first thing in the morning. All working great now. Has brought piece of mind knowing when parents leave home, where exactly they are on a map and when they return home. Also had to order a new lockable Dementia strap - again great customer service via email so I could email the order straight away. Exceptional customer service.

I initially contacted SureSafe to enquire about a Pendant alarm as I need one that covers me both inside and outside of the home. Customer service was excellent, Daryl Yates was extremely helpful, an order was placed which arrived two days later. The alarm was easy to set.
up.

Constant communication when I needed advice on how to set it up

Excellent product and easy to set up and inform the user of very simple instructions for its use.
Had to use support as I was trying to get into the wrong web site and they resolved my issue immediately

Great customer service and pre sale advice from John. My watch arrived the net day with clear instructions on use. It is very uncomplicated and easy to use. Does what it says on the tin. Very good experience so far.

Helpful sales person. Answered all my questions clearly and honestly. The watches are easy to set up and the family and friends app is very useful.

I did not expect the experience to be so easy to access
it is easy and ready to use as well as people like myself of the older generation. I found it easy and when I needed to speak to a person actually got one on the other end of the phone. Believe me the product is amazing compared to the one I have from another company and the service given is excellent.

The SureSafe website was easy to use and the staff were extremely friendly and knowledgeable. The watch is very well made, easy to use and arrived within 48 hours.

SureSafe Alarm has been excellent. They are always helpful and send timely reminders when the account needs topping up. It gives my mum a reliable personal alarm, and most importantly, it gives our family real peace of mind. I would happily recommend their service.

I had many questions regarding a new Lifeline. There are many choices but Suresafe stood out as the most reliable choice and the help and advice I received was 1st class!!Customer service was patient and caring with me. At 84, with a brain tumour causing deafness, you kindly set it up for me by phone, taking my health & family details for security. So grateful!!

Excellent customer service. John was incredibly helpful and answered all the questions I had and fully explained the process involved in receiving and using my new SureSafe Alarm. My alarm is due to arrive today, the day after I ordered it.

Excellent service and very professional

Watch was fully explained. Call handler listened to me regarding my Mother's needs

very pleased with system of ordering to delivery. Thank you.

Quick to response to all my questions. Quick to fix the small problem I had

Great customer service.

The process of ordering the personal alarm from Sure Safe, for my elderly mother in law, was easy to navigate. However, with me not being technically minded I had to phone Customer Support a few times for help in setting up the watch. All I can say is that they were absolutely amazing!!! Each of the associates who I spoke to was so polite, friendly, listened carefully to my enquiries and was able to resolve them quickly, without making me feel totally incompetent!!!
Thank you so much Sure Safe and your wonderful support staff!

Quick delivery, perfect communication & a very reliable, reassuring equipment for my mother to use. Peace of mind for all at an affordable price.

Easy to set up answered many questions easily

Excellent service. Answers all my questions.