SureSafe Alarms Opiniones 

1138
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I took my time looking at different companies for an elderly alarm. I found sure safe the best. I found them extremely helpful & patient in setting it all up. The watch is a little bigger than I exp... Ver más

Valorada con 5 estrellas sobre 5

Superb service. Very helpful personal advisor, lots of advice . Love the watch strap options. My mother initially dubious but very quickly realised how light and easy to use it is. Delighted with her... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Absolutely fantastic from start to finish . John initially was brilliant. Discussed everything with my son and then myself .ordered and arrived .my daughter rang with a couple of set up questions and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have been with suresafe for a couple of years now for my elderly mother. We have just renewed for another year and I can’t recommend them highly enough. Whoever I speak to is always friendly, effi... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de equipos de asistencia para la movilidad

Escrito por la empresa

The UK's leading provider of personal alarms and telecare devices. SureSafe's broad range of personal alarms help people stay living independently in their own homes, safer and for longer.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 69% de las opiniones negativas

Suele responder en menos de 2 semanas

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4,8

Todas las opiniones

(1138)

375 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

We had to search to find the right…

We had to search to find the right device for us. Only issue i have is, I wish there was a company that would make a device with a alarm for inside the house as well as emergency help. If my dad falls, he may not need emergency services, just help from someone in the other room! But, Indo like this device and what it offers.

5 de septiembre de 2026
Opinión espontánea
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Respuesta de SureSafe Alarms

Thank you for sharing your thoughts with us! We're thrilled to hear that you like the device and what it offers.

Valorada con 5 estrellas sobre 5

Quick and personal response to query…

Quick and personal response to query providing the information to allow me to confidently purchase. Order processed quickly and we were well informed about delivery. Product was easy to set up and works well. A little disappointed in battery life needs charging most days.

3 de agosto de 2026
Opinión espontánea
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Respuesta de SureSafe Alarms

Thank you for your thoughtful feedback! We're glad to hear that your order was processed quickly and that the product was easy to set up. Your insights are valuable, and we'll take them into consideration as we strive to improve our products.

Valorada con 5 estrellas sobre 5

I had lots of false alarms to begin…

I had lots of false alarms to begin with and these were dealt with courteously and with humour
A very efficient and effective service with the personal touch.

2 de septiembre de 2026
Opinión espontánea
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Respuesta de SureSafe Alarms

Thank you for sharing your experience.

Valorada con 5 estrellas sobre 5

Nothing was too. much trouble all my questions…were answered with patience

Nothing was too much all my questions were answered with patience and explained to me so I understood what I had to do.Not being computer savvy they talked me through the proceedure. Everything was a explained so I understood how to proceed at each stage.I would highly recommend using this companyI and have done so to several people.Cannot recommend them highly enough they are awsome.

26 de agosto de 2026
Opinión espontánea
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Respuesta de SureSafe Alarms

Thank you so much for your wonderful feedback! We're thrilled to hear that our team was able to assist you patiently and clearly throughout the process.

Valorada con 5 estrellas sobre 5

Great service

Great service, very friendly people. The price for the first year is really good. Equipment arrived really quickly and everything works as it should. Great piece of mind.

24 de agosto de 2026
Opinión espontánea
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Respuesta de SureSafe Alarms

Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience with our service and found our team friendly.

Valorada con 5 estrellas sobre 5

I put in my order did all the necessary…

I put in my order did all the necessary and voilà it arrived almost straight away. My 96 year old mom is pleased with it and happy to wear it. I am hoping she never has to use the service but like car insurance it is necessary and gives me her daughter peace of mind when I can't be there Thank you very much x Janice Taylor

20 de agosto de 2026
Opinión espontánea
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Respuesta de SureSafe Alarms

Thank you very much for sharing your experience.

Valorada con 5 estrellas sobre 5

Very satisfactory indeed!

Very satisfactory indeed, easy and clear how to order, all queries I had were answered swifly and I am confident I the service that is being provided for my Mum.

22 de agosto de 2026
Opinión espontánea
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Respuesta de SureSafe Alarms

Thank you for sharing your experience.

Valorada con 5 estrellas sobre 5

Fab service so far

The service I’ve had so far while sorting out this fall alert device for my Dad has been excellent. Helpful staff who answer the phone quickly, and sorted out my issue immediately.
I’m really reassured by this and while I hope dad never needs to make an emergency call for real, I’m sure that he’ll be helped quickly if that ever happens.

26 de agosto de 2026
Opinión espontánea
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Respuesta de SureSafe Alarms

Thank you so much for your wonderful feedback! We're thrilled to hear that our staff provided excellent service while assisting you with the fall alert device for your dad. If you ever need anything else, please don't hesitate to reach out!

Valorada con 5 estrellas sobre 5

Great service very helpful customer…

Great service very helpful customer service team and the GPS tracker works really well.

20 de agosto de 2026
Opinión espontánea
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Respuesta de SureSafe Alarms

Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience with our customer service team and that the GPS tracker is working well for you. We appreciate you taking the time to share your thoughts!

Valorada con 5 estrellas sobre 5

Really quick and efficient service

Really quick and efficient service. Questions answers straight away and kept up to date on order. Mum's started using the watch now and it's definitely going to be peace of mind for us all.

25 de agosto de 2026
Opinión espontánea
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Respuesta de SureSafe Alarms

Thank you so much for your wonderful feedback! We're thrilled to hear that you found our service quick and efficient.

Valorada con 5 estrellas sobre 5

Great service easy to arrange for my…

Great service easy to arrange for my mum who has had a couple of falls at home . It really gives my family piece of mind that someone is always monitoring her . The pendant arrived the next day and was ready to go .

14 de agosto de 2026
Opinión espontánea
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Respuesta de SureSafe Alarms

We appreciate you taking the time to share your experience with us!

Valorada con 5 estrellas sobre 5

Peace of mind is priceless

Simple straightforward and professional help and advice every time. This alarm gives us peace of mind while our loved one maintains their independence
Many thanks

7 de agosto de 2026
Opinión espontánea
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Respuesta de SureSafe Alarms

We appreciate you taking the time to share your experience with us!

Valorada con 5 estrellas sobre 5

All went very smoothly and quickly

All went very smoothly and quickly. Staff we spoke to were friendly
,helpful and efficient.

17 de agosto de 2026
Opinión espontánea
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Respuesta de SureSafe Alarms

Thank you so much for your wonderful feedback! We appreciate you taking the time to share your experience with us!

Valorada con 5 estrellas sobre 5

Simple system to understand

It is a simple system to understand. Perfect for our situation

17 de agosto de 2026
Opinión espontánea
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Respuesta de SureSafe Alarms

Thank you so much for your wonderful feedback!

Valorada con 5 estrellas sobre 5

Service

Fast, efficient, understanding for enquiries and delivery/return of goods

17 de agosto de 2026
Opinión espontánea
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Respuesta de SureSafe Alarms

We're thrilled to hear that you found our service fast, efficient, and understanding. Thank you so much for your wonderful feedback!

Valorada con 5 estrellas sobre 5

Exceptional Customer Service and great product.

Have recently bought 2 Dementia Watches for my parents. Had to call customer services to get the GPS perimeter zone set properly. Even though I called after hours and left a message, I got a call back 30 mins later. The very help lady put the issue to the tech team who had it resolved for first thing in the morning. All working great now. Has brought piece of mind knowing when parents leave home, where exactly they are on a map and when they return home. Also had to order a new lockable Dementia strap - again great customer service via email so I could email the order straight away. Exceptional customer service.

3 de agosto de 2026
Opinión espontánea
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Respuesta de SureSafe Alarms

Thank you so much for your wonderful feedback! We're thrilled to hear that our customer service team was able to assist you promptly. We truly appreciate your kind words.

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