I took my time looking at different companies for an elderly alarm. I found sure safe the best. I found them extremely helpful & patient in setting it all up. The watch is a little bigger than I exp... Ver más
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Consulta las opiniones de los clientes
Superb service. Very helpful personal advisor, lots of advice . Love the watch strap options. My mother initially dubious but very quickly realised how light and easy to use it is. Delighted with her... Ver más
La empresa ha respondido
Absolutely fantastic from start to finish . John initially was brilliant. Discussed everything with my son and then myself .ordered and arrived .my daughter rang with a couple of set up questions and... Ver más
La empresa ha respondido
We have been with suresafe for a couple of years now for my elderly mother. We have just renewed for another year and I can’t recommend them highly enough. Whoever I speak to is always friendly, effi... Ver más
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Información sobre la empresa
Escrito por la empresa
The UK's leading provider of personal alarms and telecare devices. SureSafe's broad range of personal alarms help people stay living independently in their own homes, safer and for longer.
Información de contacto
Anfield Business Centre, 58 Breckfield Road South, L6 5DR, Liverpool, Reino Unido
- 08001123201
- info@personalalarms.org
- personalalarms.org
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 69% de las opiniones negativas
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We had to search to find the right…
We had to search to find the right device for us. Only issue i have is, I wish there was a company that would make a device with a alarm for inside the house as well as emergency help. If my dad falls, he may not need emergency services, just help from someone in the other room! But, Indo like this device and what it offers.

Respuesta de SureSafe Alarms
Quick and personal response to query…
Quick and personal response to query providing the information to allow me to confidently purchase. Order processed quickly and we were well informed about delivery. Product was easy to set up and works well. A little disappointed in battery life needs charging most days.

Respuesta de SureSafe Alarms
I had lots of false alarms to begin…
I had lots of false alarms to begin with and these were dealt with courteously and with humour
A very efficient and effective service with the personal touch.

Respuesta de SureSafe Alarms
Nothing was too. much trouble all my questions…were answered with patience
Nothing was too much all my questions were answered with patience and explained to me so I understood what I had to do.Not being computer savvy they talked me through the proceedure. Everything was a explained so I understood how to proceed at each stage.I would highly recommend using this companyI and have done so to several people.Cannot recommend them highly enough they are awsome.

Respuesta de SureSafe Alarms
Great company thanks for your help.
Great company thanks for your help.

Respuesta de SureSafe Alarms
Great service
Great service, very friendly people. The price for the first year is really good. Equipment arrived really quickly and everything works as it should. Great piece of mind.

Respuesta de SureSafe Alarms

Respuesta de SureSafe Alarms
I put in my order did all the necessary…
I put in my order did all the necessary and voilà it arrived almost straight away. My 96 year old mom is pleased with it and happy to wear it. I am hoping she never has to use the service but like car insurance it is necessary and gives me her daughter peace of mind when I can't be there Thank you very much x Janice Taylor

Respuesta de SureSafe Alarms
Very satisfactory indeed!
Very satisfactory indeed, easy and clear how to order, all queries I had were answered swifly and I am confident I the service that is being provided for my Mum.

Respuesta de SureSafe Alarms
Fab service so far
The service I’ve had so far while sorting out this fall alert device for my Dad has been excellent. Helpful staff who answer the phone quickly, and sorted out my issue immediately.
I’m really reassured by this and while I hope dad never needs to make an emergency call for real, I’m sure that he’ll be helped quickly if that ever happens.

Respuesta de SureSafe Alarms
Arrived in good time easy to set up.

Respuesta de SureSafe Alarms
Great service very helpful customer…
Great service very helpful customer service team and the GPS tracker works really well.

Respuesta de SureSafe Alarms
Really quick and efficient service
Really quick and efficient service. Questions answers straight away and kept up to date on order. Mum's started using the watch now and it's definitely going to be peace of mind for us all.

Respuesta de SureSafe Alarms

Respuesta de SureSafe Alarms
Great service easy to arrange for my…
Great service easy to arrange for my mum who has had a couple of falls at home . It really gives my family piece of mind that someone is always monitoring her . The pendant arrived the next day and was ready to go .

Respuesta de SureSafe Alarms
Peace of mind is priceless
Simple straightforward and professional help and advice every time. This alarm gives us peace of mind while our loved one maintains their independence
Many thanks

Respuesta de SureSafe Alarms
All went very smoothly and quickly
All went very smoothly and quickly. Staff we spoke to were friendly
,helpful and efficient.

Respuesta de SureSafe Alarms
Simple system to understand
It is a simple system to understand. Perfect for our situation

Respuesta de SureSafe Alarms
Service
Fast, efficient, understanding for enquiries and delivery/return of goods

Respuesta de SureSafe Alarms
Exceptional Customer Service and great product.
Have recently bought 2 Dementia Watches for my parents. Had to call customer services to get the GPS perimeter zone set properly. Even though I called after hours and left a message, I got a call back 30 mins later. The very help lady put the issue to the tech team who had it resolved for first thing in the morning. All working great now. Has brought piece of mind knowing when parents leave home, where exactly they are on a map and when they return home. Also had to order a new lockable Dementia strap - again great customer service via email so I could email the order straight away. Exceptional customer service.

Respuesta de SureSafe Alarms
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