I phoned for advice on the different options and spoke to Daryl, who was very helpful and explained everything very clearly. I chose the alarm option suitable for my mother and ordered on Friday after... Ver más
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Consulta las opiniones de los clientes
I took my time looking at different companies for an elderly alarm. I found sure safe the best. I found them extremely helpful & patient in setting it all up. The watch is a little bigger than I exp... Ver más
Superb service. Very helpful personal advisor, lots of advice . Love the watch strap options. My mother initially dubious but very quickly realised how light and easy to use it is. Delighted with her... Ver más
La empresa ha respondido
Absolutely fantastic from start to finish . John initially was brilliant. Discussed everything with my son and then myself .ordered and arrived .my daughter rang with a couple of set up questions and... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
The UK's leading provider of personal alarms and telecare devices. SureSafe's broad range of personal alarms help people stay living independently in their own homes, safer and for longer.
Información de contacto
Anfield Business Centre, 58 Breckfield Road South, L6 5DR, Liverpool, Reino Unido
- 08001123201
- info@personalalarms.org
- personalalarms.org
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 69% de las opiniones negativas
Suele responder en menos de 2 semanas
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Kayla was very polite
Kayla was very polite, professional, and amazing at working with me to set the device up.

Respuesta de SureSafe Alarms
Customer service was excellent
Customer service was excellent. Todd was very helpful.

Respuesta de SureSafe Alarms
Very helpful and informative customer…
Very helpful and informative customer service. Quick delivery and product seems to provide all the functionality that we need.

Respuesta de SureSafe Alarms
Highly recommended
Very clearly explained the alarm options and what was suitable for my wife's needs.
With great after sales technical help setting up the watch and family contacts for my Wife.

Respuesta de SureSafe Alarms
Excellent customer service
The lady I spoke with was very nice, helpful and professional, she dealt with my top up efficiently and even saved me a bit of money. A lovely person who you should be proud to have on the team. Thank you for a really good customer service.

Respuesta de SureSafe Alarms
Always great service
Always very responsive to queries and in this case my mums replacement charger arrived the day after ordering. Excellent!

Respuesta de SureSafe Alarms
Impressed
I was really impressed with the whole experience of ordering the SureSafe device and setting it up. Todd, our customer service representative, was incredibly polite and helpful and clear. The device does exactly what we need for my mom. Thank you

Respuesta de SureSafe Alarms
Customer service from Kala was…
Customer service from Kala was wonderful.

Respuesta de SureSafe Alarms
Kala stayed on it
During the set up initial call my device was unable to complete the handshake and register. Kala, who was helping me and near the end of her shift, contacted your infrastructure team and an hour later texted me with the new phone number for the device.

Respuesta de SureSafe Alarms
Todd was wonderful to work with on…
Todd was wonderful to work with on getting the device activated.

Respuesta de SureSafe Alarms
Getting through to a real person…
Getting through to a real person straightaway, Daryl, meant the world to me at a very low time. the signup form was simple and wearing the watch alarm has given me and the family peace of mind.

Respuesta de SureSafe Alarms
Sure Safe Go Indeed!
Kala quickly satisfied all of my needs in setting up my father's Sure Safe alarm. She was caring and seemed like she really wanted my father to be protected. Thank you, Kala!

Respuesta de SureSafe Alarms
It was very simple to setup and to use
It was very simple to setup and to use. Kala was very pleasant to speak with on the phone.

Respuesta de SureSafe Alarms
Hopefully we’ll never have to use the…
Hopefully we’ll never have to use the device. Shipping was slow to Alaska, set up was very easy.

Respuesta de SureSafe Alarms
We purchased a SureSafe Family…
We purchased a SureSafe Family monitored device for my elderly mom based upon her needs and previous reviews. The device showed up promptly and seems to be a very solid built piece of equipment. Set up on the phone with Todd was a breeze as he walked me through complete activation in a matter if minutes. Our family will all feel netter knowing mom has this device with her when we are not with her. Thanks again Todd for your help.

Respuesta de SureSafe Alarms
A very prompt service
A very prompt service. Warning by email for low battery charge. Tells me that I am in good hands for my safety

Respuesta de SureSafe Alarms
so many alarms out there on the market…
so many alarms out there on the market , it took some time to narrow them down, but so very pleased with this company as right from the start they were so very very helpful with out being pushy. i am not that great when it comes to sorting things out on the computer so i e mailed and also rang the free phone number and i was treated well and they were all very helpful and sorted out my concerns. my husband preferred the watch and when it arrived it was so easy to sort out, its a huge relief having this service, would not be without it.

Respuesta de SureSafe Alarms
Everything first class so far
Everything from the web site, ordering, delivery, set up, support info and test call was really good. The instructions are easy to understand and the appropriateness of the guidance/answers to my questions was first class. Very impressed so far.

Respuesta de SureSafe Alarms
Very informative
Very informative
I chose yourself as I had enquired with other companies. Mostly they were the same. What convinced me was who I spoke to wasn’t pushing me for a sale. I felt pressured by the others, constantly calling me, and talking so fast about the product. Thank you Suresafe. Will recommend you .

Respuesta de SureSafe Alarms
We have the original SureSafe Go for…
We have the original SureSafe Go for our 85 year old mother, it’s so easy to top up the credit!

Respuesta de SureSafe Alarms
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