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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The agent that I spoke with was very respectful and he listened to my concerns and rectified our issue about not having a particular medication on stock. Yeah he was very empathetic of the fact that I... Ver más

Valorada con 5 estrellas sobre 5

I spoke with Steve and he was very pleasant and helped me to complete my order for two medicines for my dog. He also answered by question regarding a charge on my credit card and helped to obtain a d... Ver más

Valorada con 5 estrellas sobre 5

This may well be the best customer service experience I've ever had. The nicest guy, Stephen, went out of his way to find Adequan for my old Golden. It was on back order with them but he found it el... Ver más

Valorada con 1 estrellas sobre 5

**Extremely Disappointing Service – No Accountability Whatsoever** PetCareRx has been an absolute nightmare to deal with. I mailed my pet’s prescription about a month ago so it would be on fil... Ver más

Información sobre la empresa

  1. Salud y medicina

Información proporcionada por diversas fuentes externas

Get the top-selling pet meds and pet supplies. With high-quality pet medications, food and more, PetCareRx is your personalized answer for happier, healthier pets.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

373 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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4,5

Todas las opiniones

(373)

36 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Yea for Personal Assistance

I was struggling with system issues and reached out to Gabriella to see if she would help. She called me and we got Ava enrolled in the Plus program so I can get her medications at discounted rates. It's rare to get such "human" help these days. Without Gabriella, I would have given up. Thank you!

13 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding Customer Service

Yesterday my husband and I had the pleasure of speaking with one of your representatives. Her name is Peggy Barron-Pauldo. Not only was she very friendly, but her knowledge of your products was impressive. She answered all our questions with such congeniality, yet showed such professionalism. Ms. Barron-Pauldo represents your company to the highest level. She's definitely a keeper!

8 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great help and service from Petcarex customer rep

Petcarex has a wonderful online veterinarian service you can access 24/7 to chat online with a vet if you have a pet issue. The problem was I didn't know how to access it and I'm not good with computers. I was luck enough to get a wonderful Customer Rep named Peggy when I called, and she not only told me how to use the service, but stayed with me and walked me through it until I made online contact with the vet service. Thank you, Peggy!

23 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

This was my first call to PetCare Rx…

This was my first call to PetCare Rx and I was blessed to get Peggie to answer my call. I was concerned about the fact that honestly I didn't know anyone who had ordered from you before. I asked Peggie detailed questions about the length of time your company had been in business and where your products came from etc etc....EVERY question I threw at her, she answered with flying colors and complete resolve of satisfaction for the company she enjoyed working for! More reps like that and you won;t be able to handle all the calls you will get! Peggie was EXCELLENT in ALL areas of customer service. Knowledgeable...courteous...friendly and genuinely concerned for all that was good for our Macie girl!

22 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Peggy is great!

Peggy is great!! She's very cheerful and helpful. She makes the ordering process very simple.
Thanks so much!!

22 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Peggie made my day

Peggie made my day. She spent about 30 minutes with me on the phone while we fathomed the problem(s) with my order (some products were unavailable; then the CC linked to my account had become invalid). She was patient with me and cheerful: answered all my questions, helped me substitute products, and got valid payment information. Thank you again, Peggie, for being so kind!

15 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Customer Service - Thanks, Peggy!

I called Customer Service today when I received my order and realized that I ordered the wrong version of Glycoflex 3 - I ordered the 'mini' and should have ordered the 'all weight ranges'.
The most cheerful person answered my call - Peggy was so helpful, and happily helped me fix my error. She even checked to make sure I wasn't making another error (ordering the tablets instead of the soft chews)!
Thank you Peggy!!!!!! You are great!!!!!

11 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ms. Peggy is a TRUE GEM!!

In the last several times that I have called PetCareRx, I have had the ABSOLUTE PLEASURE of speaking with Ms. Peggy! That woman is a TRUE GEM and is always so sweet & professional! I'm calling back next month just to hear her voice--Thank you, Ms. Peggy!!

11 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service…

As any time I out an order with PetCareRX I get great service, PetCareRX gets directly with the vet clinic including the customer of what and when they do. All information gets obtained for each step. Easy to reach an associate while you want to talk to someone. Really enjoy to get service with team of PetCare RX.

10 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Pam Madonna-exemplary service

Pam Madonna was completely professional, patient and knowledgeable. As a new customer, I asked her tons of questions and she answered them all even when I had to repeat some I didn’t understand. She is excellent in customer service and should be commended for her ability to deal with customers in such an exemplary manner!

9 de mayo de 2023
Opinión espontánea

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