The agent that I spoke with was very respectful and he listened to my concerns and rectified our issue about not having a particular medication on stock. Yeah he was very empathetic of the fact that I... Ver más
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Consulta las opiniones de los clientes
I spoke with Steve and he was very pleasant and helped me to complete my order for two medicines for my dog. He also answered by question regarding a charge on my credit card and helped to obtain a d... Ver más
This may well be the best customer service experience I've ever had. The nicest guy, Stephen, went out of his way to find Adequan for my old Golden. It was on back order with them but he found it el... Ver más
**Extremely Disappointing Service – No Accountability Whatsoever** PetCareRx has been an absolute nightmare to deal with. I mailed my pet’s prescription about a month ago so it would be on fil... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Get the top-selling pet meds and pet supplies. With high-quality pet medications, food and more, PetCareRx is your personalized answer for happier, healthier pets.
Información de contacto
Merton Avenue 52, 11563, Lynbrook, Estados Unidos
- petcarerx.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
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Peggie is always so helpful and works…
Peggie is always so helpful and works to get everything correct.
Yea for Personal Assistance
I was struggling with system issues and reached out to Gabriella to see if she would help. She called me and we got Ava enrolled in the Plus program so I can get her medications at discounted rates. It's rare to get such "human" help these days. Without Gabriella, I would have given up. Thank you!
Outstanding Customer Service
Yesterday my husband and I had the pleasure of speaking with one of your representatives. Her name is Peggy Barron-Pauldo. Not only was she very friendly, but her knowledge of your products was impressive. She answered all our questions with such congeniality, yet showed such professionalism. Ms. Barron-Pauldo represents your company to the highest level. She's definitely a keeper!
Very professional
Very professional, friendly, knowledgeable and most helpful!
Very professional and friendly customer…
Very professional and friendly customer service.
I'm trying PetCare RX because several…competition failed
I'm trying PetCare RX because several of your competition have failed from the initial call. So far the pharmacy and Gabriel have been great. Looking forward to seeing how smooth my first order goes. I have high hopes because so far you have exceed my expectations and your competition
Great help and service from Petcarex customer rep
Petcarex has a wonderful online veterinarian service you can access 24/7 to chat online with a vet if you have a pet issue. The problem was I didn't know how to access it and I'm not good with computers. I was luck enough to get a wonderful Customer Rep named Peggy when I called, and she not only told me how to use the service, but stayed with me and walked me through it until I made online contact with the vet service. Thank you, Peggy!
Excellent Service
The lady who took my order was very nice and efficient. Also, it was taken care of quickly.
This was my first call to PetCare Rx…
This was my first call to PetCare Rx and I was blessed to get Peggie to answer my call. I was concerned about the fact that honestly I didn't know anyone who had ordered from you before. I asked Peggie detailed questions about the length of time your company had been in business and where your products came from etc etc....EVERY question I threw at her, she answered with flying colors and complete resolve of satisfaction for the company she enjoyed working for! More reps like that and you won;t be able to handle all the calls you will get! Peggie was EXCELLENT in ALL areas of customer service. Knowledgeable...courteous...friendly and genuinely concerned for all that was good for our Macie girl!
Peggy is great!
Peggy is great!! She's very cheerful and helpful. She makes the ordering process very simple.
Thanks so much!!
Excellent customer service!
Peggie made my day
Peggie made my day. She spent about 30 minutes with me on the phone while we fathomed the problem(s) with my order (some products were unavailable; then the CC linked to my account had become invalid). She was patient with me and cheerful: answered all my questions, helped me substitute products, and got valid payment information. Thank you again, Peggie, for being so kind!
Great Customer Service - Thanks, Peggy!
I called Customer Service today when I received my order and realized that I ordered the wrong version of Glycoflex 3 - I ordered the 'mini' and should have ordered the 'all weight ranges'.
The most cheerful person answered my call - Peggy was so helpful, and happily helped me fix my error. She even checked to make sure I wasn't making another error (ordering the tablets instead of the soft chews)!
Thank you Peggy!!!!!! You are great!!!!!
Ms. Peggy is a TRUE GEM!!
In the last several times that I have called PetCareRx, I have had the ABSOLUTE PLEASURE of speaking with Ms. Peggy! That woman is a TRUE GEM and is always so sweet & professional! I'm calling back next month just to hear her voice--Thank you, Ms. Peggy!!
Very easy to communicate with
Very easy to communicate with, and helped me decide what my needs are.
Speaking with Gabriella was a pleasure.
Great Service…
As any time I out an order with PetCareRX I get great service, PetCareRX gets directly with the vet clinic including the customer of what and when they do. All information gets obtained for each step. Easy to reach an associate while you want to talk to someone. Really enjoy to get service with team of PetCare RX.
Caring Customer Service Team
Gabriella was really helpful and then let me know of a good offer to start PetPlus.
Pam Madonna-exemplary service
Pam Madonna was completely professional, patient and knowledgeable. As a new customer, I asked her tons of questions and she answered them all even when I had to repeat some I didn’t understand. She is excellent in customer service and should be commended for her ability to deal with customers in such an exemplary manner!
I appreciate the call and the offer for…
I appreciate the call and the offer for 1 year free for PetPlus.
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