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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The agent that I spoke with was very respectful and he listened to my concerns and rectified our issue about not having a particular medication on stock. Yeah he was very empathetic of the fact that I... Ver más

Valorada con 5 estrellas sobre 5

I spoke with Steve and he was very pleasant and helped me to complete my order for two medicines for my dog. He also answered by question regarding a charge on my credit card and helped to obtain a d... Ver más

Valorada con 5 estrellas sobre 5

This may well be the best customer service experience I've ever had. The nicest guy, Stephen, went out of his way to find Adequan for my old Golden. It was on back order with them but he found it el... Ver más

Valorada con 1 estrellas sobre 5

**Extremely Disappointing Service – No Accountability Whatsoever** PetCareRx has been an absolute nightmare to deal with. I mailed my pet’s prescription about a month ago so it would be on fil... Ver más

Información sobre la empresa

  1. Salud y medicina

Información proporcionada por diversas fuentes externas

Get the top-selling pet meds and pet supplies. With high-quality pet medications, food and more, PetCareRx is your personalized answer for happier, healthier pets.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

373 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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4,5

Todas las opiniones

(373)

36 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Exceptional Customer Service!!

Your customer service department is STELLAR! Today's help came from Pamela! Every step of the way, your customer service "superheroes" reach out to let me know the status of all orders, what they are doing to assure the correct medications are being sent in a timely manner, as well as to be sure the dosing is the correct measure so as to not make an error to protect our pets' health. Today, Pamela called to help clarify dosing amounts. She was amazing...quick to fix what was unclear (due to my error!), and she did it with efficiency, and with a true willingness to provide the customer service experience I have come to appreciate from you all! There is no other company that I engage with that provides this level of customer care. Bravo!! And thank you! (AND your prices are so reasonable, which is initially what caught my attention....now it is your customer care team that catches and keeps my attention!!)

10 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best prices!

Your pricing is the best! Also we have a tricky shipping situation so your customer service department always makes sure the products are delivered to us properly. The representative’s are very professional, friendly, and helpful!

9 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Gabriella was very friendly and…

Gabriella was very friendly and informative. It was great how she offered to take care of both of our pets with no additional cost.

I am happy that PetRx looked out for additional savings to be sure we could offer quality care for both of our pets by providing savings on necessities.

9 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding Customer Service

Peggy assisted with my order today. She provided product description and options for product quantity. She was very professional, knowledgeable and polite. Membership saved me quite a bit of money on the products I ordered. It was a very pleasant experience.

8 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service

Peggy was very helpful and very nice. THank you for your help placing my order today, and for recommending me to sign up to get discounts.

5 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Peggy is a fantastic employee!!!

Peggy gave 5 star customer service. She is very cheerful, knowledgeable and explained to me my options with PetCareRX. Thank you Peggy for helping me. As a new customer I am looking forward to working with this company if they hire people like you.

2 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Peggy was an absolute delight!!…

Peggy was an absolute delight to speak with! She helped me resolve my issue and even gave me great advice on a membership! Give this woman a raise for her warm kindness toward a customer—she is awesome!

26 de abril de 2023
Opinión espontánea

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