The agent that I spoke with was very respectful and he listened to my concerns and rectified our issue about not having a particular medication on stock. Yeah he was very empathetic of the fact that I... Ver más
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Consulta las opiniones de los clientes
I spoke with Steve and he was very pleasant and helped me to complete my order for two medicines for my dog. He also answered by question regarding a charge on my credit card and helped to obtain a d... Ver más
This may well be the best customer service experience I've ever had. The nicest guy, Stephen, went out of his way to find Adequan for my old Golden. It was on back order with them but he found it el... Ver más
**Extremely Disappointing Service – No Accountability Whatsoever** PetCareRx has been an absolute nightmare to deal with. I mailed my pet’s prescription about a month ago so it would be on fil... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Get the top-selling pet meds and pet supplies. With high-quality pet medications, food and more, PetCareRx is your personalized answer for happier, healthier pets.
Información de contacto
Merton Avenue 52, 11563, Lynbrook, Estados Unidos
- petcarerx.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
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Exceptional Customer Service!!
Your customer service department is STELLAR! Today's help came from Pamela! Every step of the way, your customer service "superheroes" reach out to let me know the status of all orders, what they are doing to assure the correct medications are being sent in a timely manner, as well as to be sure the dosing is the correct measure so as to not make an error to protect our pets' health. Today, Pamela called to help clarify dosing amounts. She was amazing...quick to fix what was unclear (due to my error!), and she did it with efficiency, and with a true willingness to provide the customer service experience I have come to appreciate from you all! There is no other company that I engage with that provides this level of customer care. Bravo!! And thank you! (AND your prices are so reasonable, which is initially what caught my attention....now it is your customer care team that catches and keeps my attention!!)
Best prices!
Your pricing is the best! Also we have a tricky shipping situation so your customer service department always makes sure the products are delivered to us properly. The representative’s are very professional, friendly, and helpful!
Gabriella was very friendly and…
Gabriella was very friendly and informative. It was great how she offered to take care of both of our pets with no additional cost.
I am happy that PetRx looked out for additional savings to be sure we could offer quality care for both of our pets by providing savings on necessities.
Outstanding Customer Service
Peggy assisted with my order today. She provided product description and options for product quantity. She was very professional, knowledgeable and polite. Membership saved me quite a bit of money on the products I ordered. It was a very pleasant experience.
A pleasure to use your company …
Your representatives are always very friendly and helpful. They always go above and beyond to help with anything I need.
Peggy was very helpful and took care of…
Peggy was very helpful and took care of my problem right away.
Gabriella is very friendly on the…
Gabriella is very friendly on the phone. Business never call customers, so it was nice to hear a real person not a recording.
Excellent Service
Peggy was very helpful and very nice. THank you for your help placing my order today, and for recommending me to sign up to get discounts.
I usually call my refill orders in and…
I usually call my refill orders in and I usually get Peggy. She is always so upbeat and cheerful, as all the reps are when I call in and they are so helpful.
Thanks,
Cheryl
Very help full
Very help full , Explained how the program will help reduce the cost of dog food & health care medicine's
Peggy is a fantastic employee!!!
Peggy gave 5 star customer service. She is very cheerful, knowledgeable and explained to me my options with PetCareRX. Thank you Peggy for helping me. As a new customer I am looking forward to working with this company if they hire people like you.
Peggy is the greatest !!
Peggy is the greatest !!! She's been there the longest and always so cheerful !! You have sucha great staff !! Thanks to all for your service !! Cynthia
Excellent Service
Peggie was delightful to talk with & gave terrific service.
Lady was very sweet
Great customer service
Great customer service! Super friendly, very attentive.
Courteous, Knowledgeable, Fast Customer service!
Everyone that I have spoken with since...Great People
Everyone that I have spoken with since becoming a customer has been very helpful and most of all polite and courteous to me. Every question has been taken care of.
The ease of ordering prescription cat food…
I love the ease of ordering my cats prescription food through PetCare RX. It was a pleasure speaking with Gabriella today in customer service. It is really nice ordering from home and have it delivered to my door.
Peggy was an absolute delight!!…
Peggy was an absolute delight to speak with! She helped me resolve my issue and even gave me great advice on a membership! Give this woman a raise for her warm kindness toward a customer—she is awesome!
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