Please do not order been waiting weeks item still not been shipped. Have messaged through all platforms, no response. Emails bounce back.
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Consulta las opiniones de los clientes
Love this brush set. The curl really does hold and I struggled for years with hair damage so this was the perfect answer. Kristina on customer service was really helpful my order arrived and courier l... Ver más
La empresa ha respondido
Ordered 7 weeks ago and it hasn’t arrived. We’ve emailed Customer Services, posted on Instagram and Facebook multiple times and we don’t get a reply. I’m assuming the company is in some kind of diffic... Ver más
updated - I realised I needed 6 more barrels so emailed them and the arranged this for me. I seen some bad reviews so I asked re: delivery and it was next day unless medium as this is pre order so... Ver más
Información sobre la empresa
Escrito por la empresa
Pro Blo is the secret to achieving salon perfect hair at home. Curly blow with our detachable round brush set for curls, bounce and volume!
Información de contacto
PRO BLO, CH490AB, LIVERPOOL, Reino Unido
- contactme@problogroup.com
- problogroup.com
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Big volume - little effort!
I don’t usually buy off TikTok/facebook, but after years of trying to get thickness and volume in my hair I decided to give the ProBlow kit a go. It was so easy to use, I opted for the medium barrel kit. It was super easy to use and even without any products in my hair I had a big bouncy blow out which has lasted to the next day! I can’t wait for my hair to grow a bit to try out the bouncy curls ! Would definitely recommend !
I’ve had these brushes for years and love…
I have had my brushes for years now and use them so much. I’ve just started using them on my clients aswell to do the perfect bouncy blow dry and they all love the results. I would recommend these to everyone!
Helpful customer service but delivery delays and product isn’t great
I placed my order on 2nd January and the delivery was advised between 3-5 working days. I ordered this as a birthday present for the end of January. I only received the item today, on 24th January.
Firstly, I emailed the company to ask for updates, as after almost 10 days, the courier had still not received the item. To be fair, the company replied promptly and apologised, advising that the adverse weather conditions had caused delays. They refunded my postage fee. As they replied quick and were understanding and helpful, I was happy and appreciated the help. Days went by with still no update and as the product was intended as a gift, I emailed again (the reviews had me worried I would never receive my order). The second email was responded to just as quick and apologies were given again. I appreciated this also. They advised that the courier had returned the item due to being unable to deliver with the weather conditions (icey). They further advised that it would take two weeks for them to even receive the returned item, so they would instead send a new product to me, rather than have me wait for the item to return to them and for them to repost. Again, I completely understand this and really appreciated the contact. However, I had ordered a few things from other company’s around this time and two of those items were delivered by the same courier as the Pro Blo brush. I asked one of the delivery drivers if they could help me with this and they advised that if this had actually happened, the courier would have reached out and advised me of this and explained why they couldn’t deliver it. Obviously I have no way of knowing for sure if that’s true or not, so I can’t say that Pro Blo Group were being dishonest, especially since the item did in fact arrive today.
I used the brush today and while the packaging is lovely and very professional looking, the bristles are hard and they can get stuck in your hair ( which is terrifying). The birthday has passed now and so I decided to keep the gift for myself, as my friend doesn’t live near me (don’t know when I’ll see her next) and I just ended up getting her something else anyways; which was fine.
All in all, customer service were very very kind and helpful and I understood and accepted the wait on delivery, as the team were so kind. But what I’m not happy about is that the bristles get really stuck and knotted in your hair. I had my hair completely dry and this still happened. For me, I most likely won’t use this product again for that reason.
Disgraceful.
Disgraceful.
3 weeks in, still not received the item.
I advised that I needed the item by a certain date, if they could not guarantee that date then to issue a refund to me.
Told last week that the item had been dispatched again and would be here early this week. It’s not. The courier hasn’t even received it yet.
Requested a refund to be told I have to wait for it to arrive whenever that might be, then return it to them at my own cost !!! Unnecessary stress quite honestly.
Really pleased with my Pro Blo brushes
Really pleased with my Pro Blo brushes. I have fine hair and they are just amazing - better than my blow dry at the hairdressers. Really recommend these they are great Xx
Not happy at all
Not happy at all. Bought in good faith and had an email from them last Wednesday saying it had been shipped and a link to an Evri page. However when I click on the link Evri are still waiting for Problo to send it!! It’s not cheap just to write off. Written untold times but no one gets back to me and conveniently there is no phone number to call.
Excellent product!
Excellent product! Was a bit skeptical at first because I have very fine hair and I wasn’t certain about the quality of the brushes and in particular the bristles but I am quite literally blown away ! I still use all the hair products I need to achieve volume but the brushes don’t pull or tear the hair and the results are fantastic. I certainly achieve a full and bouncy blow dry way beyond the results achieved with just rollers. The brushes grip well and don’t feel heavy when in. I wish I’d bought this sooner!
A waste of money
A waste of money. So disappointed. Cheap quality. Gets tangled in hair. Does not create any curls.
You can only get a refund if you have not used the damn things. You only know how bad it is after attempting to use it?
A total scam
Incredible results!
The rollers gave me incredible results, even though my hair is considerably thin! Love the blowout look and minimal heat was used :)
The volume that this product gave me…
The volume that this product gave me was just amazing! I felt like I just stepped out of a hair salon with the perfect 90’s blow out and it took me 10 minutes!
100% recommend if you love the bouncy blow out look.
This is an absolutely game changer!
As someone who's never gotten good results blow drying and using rollers, these have made such a difference. I have curly hair (3b) and they work on me, I just don't dry my hair first. Of course, they take some trying and learning, but so did it will all my other hair tools, and the results still looked great on the first try! The bristles are hard, but they don't pull or tugg the hair unless you're pulling to fast or hard yourself. It's all in the technique and that comes after one or two tries. I 10/10 recommend this if you're willing to learn for the results are gorgeous!!
These rollers have changed the game for…
These rollers have changed the game for my blow drys. The bounce I get from these are unmatched. I get so many compliments on how bouncy my hair is. Lasts all night and even into the next day too due to them being ceramic I think. So easy and I don’t know how to give myself a blow dry but these make me feel like I do! Couldn’t recommend more xx
Terrible product and not cheap
Terrible product and not cheap.
Ok, fair enough if this product was £15 I’d maybe lay off but it’s not its £87 for the full kit and it’s the cheapest roughest product I’ve ever used. Genuinely feels like it’s a scam. They’ve clearly paid for lots of marketing (which I got sucked into… clever guys) to sell as many as they can as quickly as possible and then they’ll disappear.
The brushes actually hurt your head the bristles are that plastic and hard. The clips don’t actually fit the brushes so they are loose. Everything about it is just bad. Do not waste your money.
The instructions tell you to dry your hair to about 80% dry and then finish using the set however, having watched lots of the videos (which they clip up really well so you can’t actually see much) some of the girls already have curled hair which means the product isn’t creating curls.
When I used it as per the instructions it left me looking like I’d been wearing a scruffy bun for a week and slept in it (bad) and they leave awful crimps on your hair.
You also can’t get a refund if you’ve even breathed on the packaging let alone touched it.
A star service
A star service with postage and communication! Most of all the product does EXACTLY what it says on all adverts ! Very pleased ✨ a*
Quality that lasts
I bought two of the pro blo sets about 8 years ago when I opened my first salon, theyr very very well used on my own hair and clients always love the results. I personally use them myself and wear an 18” weave most of the time and theyr style all that hair perfectly too!
Easy to use and well made as mine is still going strong, so Iv had much more than my moneys worth!
Thank you pro blo for bouncy hair 8 years in!
Highly recommend
Fabulous !!!
Absolutely amazing product! My hair looks like I’ve just stepped out of the salon when I’ve used these.
I cannot recommend them enough and when used properly don’t get stuck in your hair and I’m no pro
I leave them in my hair for about an hour and the lovely volume and curls last all day
Love love love .. highly recommend
Oh and customer service is fantastic too!
Awful
Awful - avoid at all costs. This is cheap tat that gets wrapped and matted in the hair, I work in a salon, the rollers pulled all my extensions out and I tried it on my teenage daughters natural hair and got all caught in hers which resulted in hours of detangling. The “influencers” who promote these things curl their hair with a wand first and place the rollers in then unroll for the video. Even on a clients short hair these gave a slight flick at most but left kinks from the plastic hair grips. Wish I read the other bad reviews on here before purchasing.
If you haven’t tried these yet you are…
If you haven’t tried these yet you are missing an absolute trick!
I have been using these for a couple
Of years now on myself and clients and they do exactly what they say, big bouncy curls, volume and sooo easy to use x
Amazing!!
I’ve had my Pro Blo kit for a week now and it’s has changed my life!
So easy to use and gives my fine hair unbelievable volume. I’ve tried so many products and hair tools over the years and none have them have even come close to results I have got from Pro Blo.
I got the largest kit which is 6 small and 6 large barrels plus the handle. I also received a backcombing brush, a wide tooth comb and a hair wrap in the kit I chose and these are all fantastic products in their own right. Such great value too for everything I got.
Delivery was quick and well packaged and all the items are great quality.
I would 100% recommend trying Pro Blo!! You won’t be disappointed.
Love Pro blo
Love Pro blo . Used them since they first came out in my salon. Also always recommend to clients as they are easy to use to create the perfect bouncy blowdry. Great on all hair types and textures.
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