Richmond Motor Group Opiniones 

A professional and helpful experience with Suzuki Richmond. Jag was very accommodating of my needs and went out of his way to find the right car within my needs and budget.
The car arrived very quickly and I was supported well to understand all of the new elements, including how to set up charging for the electric vehicle.
Highly recommended.

Richmond Guildford offers excellent service to clients especially sales exec Adam who is very helpful, friendly and guided us through from the day we are looking for the car up to finally getting one. Thank you Richmond Guildford!

Great experience with MG Guildford. Dylan was so helpful, friendly and responded quickly to emails.

Really happy with my Skoda Kodiaq and the service from ZACK. He was friendly, helpful and made the whole process really easy, without any pushy sales nonsense. Even managed to survive all my questions and indecisiveness! 😂 Would definitely recommend ZACK, top bloke and a credit to the dealership.

The initial service and car details was good. The service history had an ‘error’ with it as the invoice number had been input into the mileage making the car seem like it had done an extra 150,000 miles. I purchased the car and opted to get it delivered. The salesman organised this as part of the sale. The night before delivery I received phone calls from the delivery company, first from a driver stating they would be delivering at a time slot some 8hrs before it was actually agreed, he then asked me to change my work schedule to accommodate. His manager then proceeded to plead and attempt to guilt trip me into moving my delivery to suit his business as it did not work for him. He then cancelled my delivery booking on the basis he could not make it work. I cancelled my insurance due to this incurring an admin fee. The logistics manager then phoned stating the delivery was back on to the agreed time with my car being trailer delivery. Car was handed over and it was very rushed. There was no agreed paper work - service history and the Skoda 120point checklist with the vehicle. I complained to my salesman who quashed my complaint with a ‘because the car was delivered in the time slot there is no valid complaint’ and your complaint is with a 3rd party company so he would pass me over to them.
The car is very good. I cannot fault it.
The delivery, hassle and post sale complaint was very unprofessional.

Elliott made our recent car purchase a pleasant experience as he went above and beyond to make it all happen smoothly

OP has been brilliant, answered all of my questions, really bug asset for the business, please refer to him

Jake has been superb throughout are car buying process. He has a very attentive nature and has been very accommodating to our needs. I’m not the easiest customer to deal with, but he managed all my expectation and l can see him do really well in the future.
Thank you Jake

Came to Richmond Hyundai to trade my car for a new Hyundai Tuscon, Harry Khan was tje representative we delt with and was faultless from start to finish, went above and beyond to get the right deal for us.
Would definitely recommend Harry to anybody in the Hampshire area looking to buy a Hyundai

OP best man, always nice to chat with, honest and transparent, please refer to him

Professional and efficient. Thank you

Geoff goes above and beyond with the service.
He originally sold me an Ignis a couple years ago and since then I've had a baby so needed something bigger.
I emailed Geoff and he got back to me efficiently and helped source me a Vitara - very quickly and a good price!
When I came to collect the car Geoff sorted everything out including setting up the new tax direct debit.
He also kindly put some fuel in the car as I had my baby with me this would have been difficult (it's the little things!)
The car is lovely to drive, I'm in love!

OP has been brilliant, sold me my second car, really good customer service, thank you OP.

Op gave great customer service

Thank you Brooke! I came in for guidance on car specs and different models and the comparisons and Brooke was SO helpful, she didn't rush me even though I 'd stopped her in the middle of her work, she sat down with me answered all my questions (there were a lot!) and would go back over anything I was unsure of! She walked me round the car and showed me what the differences would be. She made the whole experience enjoyable and much less stressful compared to different car dealerships.

Geoff was amazing, super kind and highly knowledgeable about his specialty.

Great customer service by OP answered my questions with a professional manner sold me the last car I bought from him 3 years ago, looking forward to buy one again soon

Elliott was so helpful start to finish advising us on the best options and getting everything organised so quickly.

I needed to change my car recently and can highly recommend Ben as a pleasant, knowledgeable and efficient salesman.

Geoff was very clear, communicative and knowledgable. No issues. Like Suzuki and would come back again in the future.