Excellent customer service as always. Anita kept us fully up to date with our service and booking and advising us of our next appointment. We then saw Jack Gardner and Will Braddick who explained how... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Tracks are extremely competent maintaining my vehicle. They go way above and beyond what youd expect from a garage nowadays and nothing is too much trouble for them.All of the staff are very friendly... Ver más
La empresa ha respondido
The minute we met Jack he was so positive about suzuki products, all the members of the team, he was full of information and help. He came across as very honest and very good at what he does, but a... Ver más
La empresa ha respondido
First time using Tracks . Absolutely brilliant service, car services , mot and a wash , used one of their services loan cars to run around in, car was ready to collect when they said it would be ready... Ver más
La empresa ha respondido
Información sobre la empresa
- Concesionario Suzuki
- también en la categoría
- Concesionario de automóviles usados
- Concesionario de autos
- Estación de inspección de automóviles
- Mantenimiento y reparación de automóviles
- Servicio de automóvil
Escrito por la empresa
We’re Tracks, the home of Suzuki in Exeter, specialising in new and used cars, vehicle aftercare and genuine parts. An award-winning family-run business established in 1991, we strive to create a unique, straightforward and relaxed car buying and servicing experience, treating our customers how we would like to be treated ourselves with friendly, honest service. Committed to giving our customers total peace of mind with their motoring, we’re the UK’s only Suzuki dealer to offer a lifetime warranty with every new and selected used cars. Highly rated for our customer service, we pride ourselves on our reputation winning Suzuki Dealer of the Year and voted one of the UK’s Best Dealerships to Work For.
Información de contacto
Alphin Brook Road, Marsh Barton, EX2 8QF, Exeter, Reino Unido
- 01392421333
- trackssuzuki.co.uk
4,9
Excelente
789 opiniones
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Excellent service
Excellent service. We were very grateful to have the car collected and returned to us.
6 de octubre de 2026
Opinión espontánea
Respuesta de Tracks Suzuki Exeter
Thank you for your kind review. We're pleased you received excellent service and that our collection and return service made things more convenient for you. We really appreciate your feedback and support.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
I booked my car in for a free Health…
I booked my car in for a free Health Check which is part of the Service Plan I have. As always, there was a warm welcome and the Health Check was carried out in good time. I was advised that the Windscreen Wipers were quite worn so had them replaced straight away. I will be renewing my Service Plan when it comes up for renewal in December as it gives me peace of mind.
7 de octubre de 2026
Opinión espontánea
Respuesta de Tracks Suzuki Exeter
Thank you, Carole. It's great to hear you received a warm welcome once again and that your Health Check was completed efficiently, with your wiper blades replaced during your visit. We're pleased your Service Plan continues to give you peace of mind and really appreciate your continued loyalty and support.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
How service should be!!
Friendly, polite, helpful staff.
Kept informed as promised and my car was washed and vacuumed as part of customer service.
6 de octubre de 2026
Opinión espontánea
Respuesta de Tracks Suzuki Exeter
Thank you, Jacqui. We're pleased to hear our team looked after you so well and kept you informed throughout your visit. It's great to know you appreciated having your car returned clean inside and out too! We really appreciate your kind feedback.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Excellent!
Attentive, efficient and reassuring. Makes every customer feel they're valued.
5 de octubre de 2026
Opinión espontánea
Respuesta de Tracks Suzuki Exeter
Thank you for your kind review. We're so pleased you felt valued and well looked after by our team. Providing attentive, efficient and reassuring service is something we always strive for, so your feedback is greatly appreciated.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Tracks have restored my faith in main…
Tracks have restored my faith in main dealers. Friendly service staff providing a very good service.
5 de octubre de 2026
Opinión espontánea
Respuesta de Tracks Suzuki Exeter
Thank you, Jonathan. It's wonderful to hear we've helped restore your confidence in main dealerships. We're pleased our team provided such friendly and professional service, and we really appreciate your kind feedback.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Friendly staff as usual and excellent…
Friendly staff as usual and excellent service technicians and valet was brilliant
2 de octubre de 2026
Opinión espontánea
Respuesta de Tracks Suzuki Exeter
Thank you, David. It's great to hear you received friendly service from our team once again and were pleased with the work carried out by our technicians. We're glad the valet impressed you too! We really appreciate your continued support.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Good communication…
Very good level of communication and understanding between ourselves.
22 de septiembre de 2026
Opinión espontánea
Respuesta de Tracks Suzuki Exeter
Thank you for your feedback. We're really pleased to hear you were happy with the communication from our team. We'd love to know if there's anything we could have done to make your experience five-star, as your feedback is always appreciated.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Fantastic team at Tracks
Fantastic, as always! Can’t speak highly enough of Tracks. Thank you Anita, David and Ollie. You are the best and your hard work is very much appreciated :-)
30 de septiembre de 2026
Opinión espontánea
Respuesta de Tracks Suzuki Exeter
Thank you for your fantastic feedback! It's great to hear Anita, David and Ollie continue to look after you so well. We'll make sure your kind comments are passed on to them, and we really appreciate your continued support.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Respuesta de Tracks Suzuki Exeter
Thank you for your review. We're pleased to hear you received efficient service from our team and appreciate you taking the time to share your feedback.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
The personal touch treating customers…
The personal touch treating customers with courtesy and respect is very good. Prices always seem more than expected but that is the same with every workshop. Best car purchase hand over we've ever had.
1 de octubre de 2026
Opinión espontánea
Respuesta de Tracks Suzuki Exeter
Thank you, Keith. We're pleased to hear you value the personal service you receive from our team and that you're always treated with courtesy and respect. It's especially great to hear your car handover was the best you've experienced. We really appreciate your feedback and continued support.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Always a pleasure to have my car…
Always a pleasure to have my car serviced and MOT carried out at Tracks, Exeter even though I live 32 Miles away.
Staff are friendly, knowledgeable and approachable. Anita is brilliant at her job and an asset to Tracks.
30 de septiembre de 2026
Opinión espontánea
Respuesta de Tracks Suzuki Exeter
Thank you, Amanda. We really appreciate you making the journey to us for your service and MOT, and it's great to hear you always receive such friendly and knowledgeable service. Anita will be especially pleased to hear your kind comments!
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Annual service
Staff excellent as ever bent over backwards to get me sorted and on my way 100% as ever would recommend to anyone anytime
29 de septiembre de 2026
Opinión espontánea
Respuesta de Tracks Suzuki Exeter
Thank you, Brian. It's great to hear our team went the extra mile to get everything sorted and get you back on your way. We really appreciate your continued support and recommendation.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Amazing service
Great service. Dan walked us through the buying process and explained everything very clearly. Made buying a car an easy experience.
12 de septiembre de 2026
Opinión espontánea
Respuesta de Tracks Suzuki Exeter
Thank you, Roddy. We're pleased to hear Dan made your car-buying experience straightforward and explained everything clearly throughout the process. We hope you enjoy many happy miles in your new car!
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Total professionalism
Total professionalism, staff were friendly and polite and did everything to help as a matter of course. There are very few businesses which give genuine “old fashioned quality service” together with modern technology. The show room was beautifully laid out, staff were organised, calm and professional. There is a very pleasant area for sitting to wait for your car, with good coffee. I am looking forward to my next visit. My review does not give Tracks the level of description it deserves.
Thank you to all staff.
28 de septiembre de 2026
Opinión espontánea
Respuesta de Tracks Suzuki Exeter
Thank you, Nicola, for such wonderful feedback. We're delighted to hear you received the friendly, professional and personal service we pride ourselves on, and that you enjoyed our showroom and customer waiting area too. Your kind comments will be shared with our team, and we look forward to seeing you again.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
All the staff are always very helpful !
All the staff are always very helpful !
24 de septiembre de 2026
Opinión espontánea
Respuesta de Tracks Suzuki Exeter
Thank you, Cynthia. We're delighted to hear you always find our team helpful. We really appreciate your kind feedback and continued support.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
I would like to thank David personally…
I would like to thank David personally for his help and support on my latest appointment with Tracks Exeter and the technicians who I know had a challenge with my vehicle, the staff on reception also who always make me feel welcome thank you.
24 de septiembre de 2026
Opinión espontánea
Respuesta de Tracks Suzuki Exeter
Thank you, Simon. We're pleased David was able to provide the help and support you needed, and that our technicians took good care of your vehicle. It's great to hear our reception team always make you feel welcome. We'll be sure to pass your kind comments on to our team.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Brilliant customer service
Brilliant customer service
Everything explained inc prices
Brilliant company
Highly recommended
Sales and service
They go the extra mile nothing is any trouble
22 de septiembre de 2026
Opinión espontánea
Respuesta de Tracks Suzuki Exeter
Thank you, Robert. It's great to hear you've received such positive service from both our sales and service teams, with everything clearly explained along the way. We really appreciate your recommendation and continued support.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Excellent customer focused service
Excellent customer focused service
Proffesional efficient trustworthy servicing
Friendly helpful proffesional service reception who always put the customer first
22 de septiembre de 2026
Opinión espontánea
Respuesta de Tracks Suzuki Exeter
Thank you, Peter. We're delighted to hear you've had a great experience with our servicing team and that you find our reception team friendly, helpful and professional. We really appreciate your kind feedback and continued support.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Brilliant
Brilliant , from ordering to picking up the car ,and felt comfortable in the showroom and if there was a problem sorted straight away , can’t thank them enough, and would recommend to anyone buying a Suzuki 🤗🤗
11 de septiembre de 2026
Opinión espontánea
Respuesta de Tracks Suzuki Exeter
Thank you, Mr Blaber. We're delighted to hear your experience was brilliant from ordering to collection, and that you felt comfortable in the showroom. We really appreciate your recommendation and hope you enjoy many happy miles in your new Suzuki.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Service/MoT…
Reception staff were efficient and friendly as always.
Service and MoT were carried out in good time.
Additional advice from James regarding the puncture kit and the media function was much appreciated.
16 de septiembre de 2026
Opinión espontánea
Respuesta de Tracks Suzuki Exeter
Thank you, Anthony. We're pleased to hear your service and MOT were completed efficiently and that our reception team looked after you well. It's also great to know James's advice on the puncture kit and media functions was helpful. We really appreciate your continued support.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
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