Excellent customer service as always. Anita kept us fully up to date with our service and booking and advising us of our next appointment. We then saw Jack Gardner and Will Braddick who explained how... Ver más
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Consulta las opiniones de los clientes
Tracks are extremely competent maintaining my vehicle. They go way above and beyond what youd expect from a garage nowadays and nothing is too much trouble for them.All of the staff are very friendly... Ver más
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The minute we met Jack he was so positive about suzuki products, all the members of the team, he was full of information and help. He came across as very honest and very good at what he does, but a... Ver más
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First time using Tracks . Absolutely brilliant service, car services , mot and a wash , used one of their services loan cars to run around in, car was ready to collect when they said it would be ready... Ver más
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Información sobre la empresa
- Concesionario Suzuki
- también en la categoría
- Concesionario de automóviles usados
- Concesionario de autos
- Estación de inspección de automóviles
- Mantenimiento y reparación de automóviles
- Servicio de automóvil
Escrito por la empresa
We’re Tracks, the home of Suzuki in Exeter, specialising in new and used cars, vehicle aftercare and genuine parts. An award-winning family-run business established in 1991, we strive to create a unique, straightforward and relaxed car buying and servicing experience, treating our customers how we would like to be treated ourselves with friendly, honest service. Committed to giving our customers total peace of mind with their motoring, we’re the UK’s only Suzuki dealer to offer a lifetime warranty with every new and selected used cars. Highly rated for our customer service, we pride ourselves on our reputation winning Suzuki Dealer of the Year and voted one of the UK’s Best Dealerships to Work For.
Información de contacto
Alphin Brook Road, Marsh Barton, EX2 8QF, Exeter, Reino Unido
- 01392421333
- trackssuzuki.co.uk
4,9
Excelente
789 opiniones
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Always first rate service from Anita &…
Always first rate service from Anita & Rowan on the service desk. Thank you, Anita, for getting the paint chip repaired. I can't remember the name of the mechanic but I really appreciate him taking the time to do it.
I am always so impressed with Tracks customer service, nothing is too much trouble.
15 de septiembre de 2026
Opinión espontánea
Respuesta de Tracks Suzuki Exeter
Thank you for your kind review. We're delighted to hear Anita and Rowan continue to provide great service, and our team were able to get the paint chip sorted for you. We really appreciate your continued support and your kind comments about our customer service.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Thank you Dan.
Staff at the centre were friendly and welcoming on arrival. Dan was very helpful and recommended a suitable vehicle to meet my needs. The process was seamless from start to finish and the after care sales call was appreciated. Thank you Dan 😊
4 de septiembre de 2026
Opinión espontánea
Respuesta de Tracks Suzuki Exeter
Thank you, Maria. We're delighted to hear Dan helped you find the right vehicle and made the whole process seamless from start to finish. It's also great to know you appreciated the follow-up call after your purchase. We really appreciate your kind feedback and hope you enjoy many happy miles in your new car.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Great Products and Service.
Been with Tracks for years and have always received great personal service. Ten year warranty and rolling three year service contracts shows that Tracks and Suzuki supply great products and support.
10 de septiembre de 2026
Opinión espontánea
Respuesta de Tracks Suzuki Exeter
Thank you, David. We really appreciate your loyalty over the years and are pleased to hear you've continued to receive great personal service from our team. It's also great to know you value the support and benefits that come with choosing Suzuki and Tracks.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Really great customer service from…
Really great customer service from start to finish. Nothing was too much trouble and the whole experience in purchasing a new car was really smooth and easy
2 de septiembre de 2026
Opinión espontánea
Respuesta de Tracks Suzuki Exeter
Thank you, Jenna. We're delighted to hear your car-buying experience was smooth and stress-free throughout, and that our team made everything easy along the way. We really appreciate your kind feedback and hope you enjoy many happy miles in your new car.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Simply first class service in every…
Simply first class service in every respect.
8 de septiembre de 2026
Opinión espontánea
Respuesta de Tracks Suzuki Exeter
Thank you, Peter. We're delighted to hear you received first-class service. We really appreciate you taking the time to leave us a review.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
excellent service & MOT
As always excellent service & MOT. Team are very helpful.
7 de septiembre de 2026
Opinión espontánea
Respuesta de Tracks Suzuki Exeter
Thank you, Elizabeth. We're pleased to hear you received excellent service once again and found our team helpful throughout your service and MOT. We really appreciate your continued loyalty support.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Excellent service as always
Excellent service as always from Tracks.
We have been dealing with them now for 9 years and have always been very satisfied with the Suzuki Vitaras and service. Many thanks.
8 de septiembre de 2026
Opinión espontánea
Respuesta de Tracks Suzuki Exeter
Thank you, Sandy. We really appreciate your loyalty over the past nine years and are pleased to hear you've continued to be happy with both your Suzuki Vitaras and the service you've received from our team. Thank you for choosing Tracks and for your continued support.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
The whole process was efficient and…
The whole process was efficient and informative from start to finish. We felt comfortable asking questions and the salesman answered them straight away which made it a stress free and enjoyable experience. We were under no pressure or obligation and the sales team treated us as people not just another sales figure. We are more than happy to continue to use Tracks for our future motoring needs.
9 de enero de 2026
Opinión espontánea
Respuesta de Tracks Suzuki Exeter
Thank you, Janette. We're delighted to hear the whole process felt efficient, informative and stress-free from start to finish. It's especially good to know you felt comfortable, under no pressure and genuinely valued throughout your car buying experience. We really appreciate your kind comments and look forward to looking after you for your future motoring needs.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Very helpful
Very helpful, knowledgeable and friendly staff. Couldn’t do enough to help
1 de septiembre de 2026
Opinión espontánea
Respuesta de Tracks Suzuki Exeter
Thank you, Darren. We're delighted to hear that you received such friendly and helpful service from our team. We hope you enjoy many happy miles in your new Suzuki!
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Very efficient and friendly service
Very efficient and friendly service, in particular Anita. First time I have used Tracks of Exeter following a friend's recommendation. Very happy with the experience and will definitely use them again.
7 de septiembre de 2026
Opinión espontánea
Respuesta de Tracks Suzuki Exeter
Thank you, Clive. We're delighted your first experience with us was such a positive one following your friend's recommendation. Anita will be especially pleased to hear your kind comments, and it's also great to hear you'll be choosing us again.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
As usual the staff are amazing
As usual the staff are amazing . I was greeted warmly . My car took around an hour for the 2 month check . It was also washed on the outside and vacuumed inside .
Exeter Tracks Suzuki are great .
4 de septiembre de 2026
Opinión espontánea
Respuesta de Tracks Suzuki Exeter
Thank you, Suki. It's great to hear you received such a warm welcome and that everything was taken care of efficiently during your two-month check. We're glad you were pleased to have your car returned clean inside and out too! Thank you for your continued support; we really value your custom.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Having owned my Jimny for just over a…
Having had my Jimny for just over a year, purchased from the Exeter dealership. I think TRACKS of Exeter offer an excellent service. They are efficient and friendly, also never attempt to upsell their services or cars to me. This in its self matters to me and endeared me to have my vehicles MOT performed at the dealership, even though it is a 52 mile round trip from my home.
Thank you TRACKS, GREAT SERVICE 👍 I really love my SUZUKI JIMNY & so it's seems many others do too!
2 de septiembre de 2026
Opinión espontánea
Respuesta de Tracks Suzuki Exeter
Thank you, David, for your continued support. It's great to hear that our friendly, straightforward approach makes the round trip worthwhile! We're pleased you're enjoying your Jimny and really appreciate your kind comments about our team.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
All the work carried out efficiently…
All the work carried out efficiently and the staff always very friendly
4 de septiembre de 2026
Opinión espontánea
Respuesta de Tracks Suzuki Exeter
Thank you, Andrew. We're pleased everything was carried out efficiently and that you received the friendly service we always aim to provide. We appreciate you taking the time to leave us a review.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
All Staff as always helpful and friendly
All Staff as always helpful and friendly
1 de septiembre de 2026
Opinión espontánea
Respuesta de Tracks Suzuki Exeter
Thank you, Margaret. It's great to hear you can always rely on our team for friendly and helpful service. We really appreciate you taking the time to leave us a review.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Excellent service
I have been delighted with every visit to Tracks Exeter since buying my Suzuki there in 2020. I trust them completely to look after my vehicle and me. It is reassuring to find the same staff still working there in sales, servicing and reception and it encourages me to think this is obviously a happy and rewarding company to work for.
28 de agosto de 2026
Opinión espontánea
Respuesta de Tracks Suzuki Exeter
Margaret, thank you for your wonderful review and continued loyalty since 2020. We're delighted to hear you have complete trust in our team to look after both you and your Suzuki. Your comments about our long-standing team and the welcoming atmosphere mean a great deal to us.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Excellent service
Excellent service, excellent communication and a good job done
28 de agosto de 2026
Opinión espontánea
Respuesta de Tracks Suzuki Exeter
Thank you, Mark, for your review. We're pleased to hear you received excellent service and communication from the team and that you were happy with the work carried out. We really appreciate your feedback.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
THE STAFF AT TRACKS ARE JUST BRILLIANT…
THE STAFF AT TRACKS ARE JUST BRILLIANT AND NOTHING IS TOO MUCH TROUBLE FOR ANY OF THEM
28 de agosto de 2026
Opinión espontánea
Respuesta de Tracks Suzuki Exeter
Thank you, Alan, for your fantastic review. We're so pleased to hear that our team continues to make such a positive impression and that nothing is ever too much trouble. Your kind words are greatly appreciated by everyone at Tracks Suzuki Exeter.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
My first visit to Tracks Suzuki Exeter
My first visit to Tracks Suzuki Exeter. The staff were really friendly and helpful, and the service and MOT process was smooth and straightforward. I travel from North Devon, but the dealership is conveniently located, with some lovely walks nearby while the car is being worked on. As a female customer, I particularly value the reassurance of using a dealership, as I feel confident that the work recommended is genuinely required and will be carried out properly. I found the service professional, trustworthy and reliable.
26 de agosto de 2026
Opinión espontánea
Respuesta de Tracks Suzuki Exeter
Thank you, Louise, for your review. We're delighted your first visit to Tracks Suzuki Exeter was a positive one and that you found the service and MOT process smooth and straightforward. It's particularly important to us that our customers feel confident in the advice and work we provide, so your comments about our professionalism, trustworthiness and reliability mean a great deal to the team. We really appreciate you making the journey from North Devon and taking the time to share your experience.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Hassle free
Polite, friendly and totally hassle free. What’s not to like?
25 de agosto de 2026
Opinión espontánea
Respuesta de Tracks Suzuki Exeter
Thank you for your great review. We're so pleased to hear you found the whole experience polite, friendly and completely hassle free. We really appreciate you taking the time to share your feedback.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Respuesta de Tracks Suzuki Exeter
Thank you, Dave, for your kind review and continued support. We're delighted to hear you've once again received brilliant service from the team. Your feedback is always greatly appreciated.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
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