SAP Ariba Opiniones 99

Da utente esterno che deve utilizzarlo per clienti, è lento e farraginoso, ogni pagina ci mette decine di secondi a caricarsi, o dà errore senza molte spiegazioni. Interfaccia decisamente scarsa.

Frustration, desperation, anger. SAP Ariba is simply awful. I curse the day that i got involved with this hell machine.

Account suspended

I have tried and tried to get it out of this status. ABSOLUTELY HORRIBLE HELP. When I finally do get someone to response they either tell me its not their department or say they will help and dont. Now its showing I have zero bills and its still suspended! I cant get anyone to respond!!

Is this really a service of a wellknown and worldwide company? It looks like a 5years old kid on 2 redbulls did the development.
What a sh%$#t show!

Absolutely horrible system. Wanted to give zero stars but could not post a review without giving one star. Constant problems and has lost Invoices entered. Also loses login requirements causing severe issues having to set up complete new login access.

Just like the other reviews, this software makes me wanna quit my job. This software has no quick server at all, logs me out 5720937 times a day. This should not exist. I don't even think they care, it's like this software is from 1980, which is not even possible.

Writing from a supplier's point of view!
Invoices on average take longer to receive payment than a non-Ariba customer. Ariba constantly crashes or has bugs! Highly recommend not to use Ariba!

Literally cancer if you're a "supplier". Expect invoices to take 3-4x+ longer to get paid. "Coincidentally" Ariba offers a program to get them paid early (for a significant % cut of course!). Obviously some sort of collusion goes on in which Ariba sweet-talks their clients into buying into their unnavigable "service" in effort to put the squeeze on suppliers who are not able to have equal negotiating power to say "no" to clients who insist on using Ariba. The extended delay until payment on invoices is then leveraged to force suppliers to sacrifice a NOT unsignificant portion of their money they are owed just to "keep the lights on" so to speak. An entirely parasitic good-for-nothing that profits off of intentionally and artificially created incompetency and inefficiency. Ariba could disappear tomorrow and the only difference in the world would be a positive one.

life is too short please remove Ariba from planet earth it's terrible

I wish there was ZERO stars listed for this portal, because that is what I would rate it...absolutely no help, worst portal to navigate through, back a few years ago it was good, they actually had a customer service phone #, and when I called, I actually would get some help, no... you cannot even chat with help, you cannot call, it's absolutely hell, stay away from Ariba, it's my advise, they suck ... no help, nothing.

Just awful, the absolute worst.

Absolutely the worst portal system available.
UX is terrible, constant errors with no logical directions

Ich war als Mitarbeiter einer SAP ariba-Agentin tätig. Zu Beginn war die Tätigkeit normal. Dann konnte ich meine Aufgaben nur noch abschliessen, wenn ich eigenes Geld investiere. Das wollte ich nicht. Ich habe die Tätigkeit eingestellt.
Ich vermute, dass die Mitarbeiterin nicht von SAP ariba beauftragt ist.
Nach meiner Recherche ist SAP ariba eine seriöse Firma.

Slow clunky website with terrible menu layout, unclear what connected customers can/can't see. Only allowed a single administrator which is ridiculous for a global company like the one I work for. Logged into the sole administrators account to set up more user accounts and the company has been "temporarily blocked" presumably as we have some activity from more than a single location and we have 4 locations in the UK alone.. If you are looking to monitor your supply base look elsewhere.

Well folks, it's true. Energy vampires do exist - they take the shape of soul-sucking pointless and comically impenetrable accounting systems like SAP ariba.

If I could afford to tell the torturers that make me use this clunky waste of life to stuff it I would. But if it's a choice between this and not getting paid, then head-bowed I go shuffling into the pit once again. God help me.

OMG! I cannot believe such tedious system with archaic ways still exists in year 2024. My invoice payments were delayed for three f***cking months and still counting until the Ariba folks sort out their backend. Talking about the IT folks, they are super slow. Another disbelief in the digital age where things evolve at warp speed. These guys are living in the caves ...

This software is the worst tool I have ever used for tender activities. It is clunky and full of glitches. It greatly increases the admin burden. It’s a nightmare to use for both suppliers and customers. And the technical support and customer service is poor or non existant, despite the disruptive feedback surveys popping up many times a day.

I have been forced by multiple customers over the last 15 or so years to use this piece of garbage. It defies ALL logic that someone created this system, stood back and said "Yeah, it's great". It isn't even good, nor adequate, nor annoying. It is a soul crushing TIME SUCK every time I have to use it. I end up despising the customer forcing it on me.

They need to start again. From a business who has been operating fifty years this is the most cumbersome useless interface I have ever been tortured with. I wish the company that pays money to Ariba would take responsibility for their own ordering and invoice processing. Heads should roll as those choosing Ariba on behalf of their company have let their company down by putting their suppliers through time wasting hell.