Everything was fine but they have much formalities, I was literally stuck at Bali airport without internet/network because of one stupid screenshot which they did not check on time! Thanks to airpor... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Very good prices. Literally less than what i paid for similar data plan in another physical sim bought in Ubud. Also a local number was included. If you have esim enabled in phone get this from balisi... Ver más
La empresa ha respondido
We travelled on April 12th 2026 and we purchased online e-sim and the customer service is prompt and as promised they activated before landed in Bali.The process was so smooth and quick and during our... Ver más
La empresa ha respondido
We had a great experience buying Telkomsel eSIM from Balisim.com. Prices are affordable. And the customer support is also too good. They guide really well in case of any issues.
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Balisim offers travelers the ultimate solution for staying connected in Bali and across Indonesia. Specializing in Telkomsel eSIMs, Balisim ensures seamless internet access from the moment you land, making it easy to navigate, share your experiences, and stay in touch with loved ones. With fast and reliable coverage, Telkomsel is the leading provider in Indonesia, even in remote locations. Skip the hassle of searching for local SIM cards or dealing with unreliable Wi-Fi. Balisim’s eSIM is easy to activate before your trip, saving you time and effort. Whether you're exploring Bali’s beautiful beaches, venturing into lush jungles, or discovering cultural treasures, Balisim provides uninterrupted connectivity to enhance your travel experience. Designed with convenience in mind, Balisim’s plans are affordable and flexible, catering to various data needs. Enjoy peace of mind knowing you’re backed by exceptional customer support to guide you every step of the way. Balisim is perfect for digital nomads, adventure seekers, and casual travelers alike, providing the tools to make every moment in Indonesia more connected and memorable. Experience the freedom of reliable internet with Balisim and focus on creating lasting memories during your journey.
Información de contacto
Kuta, Badung, Indonesia
- support@balisim.com
- www.balisim.com
4,7
Excelente
118 opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
La gente también ha visto
Balisim was really great working.
Balisim was really great working.
After arriving it worked without any problems
Thank you
2 de agosto de 2025
Respuesta de Balisim
Thank you for your kind review! We are so happy to hear that your connection worked without any problems as soon as you arrived. Providing a "really great" experience from the moment you land is exactly what we strive for. Enjoy your stay in Bali!
Great Package and great support
The SIM was not working right from the start but the support was great after connection to the Hotel WLAN. It was solved in a few minutes and then i had no issues at all :) Good connection everywhere we went on Bali, even on Nusa Penida and co.
17 de noviembre de 2025
Respuesta de Balisim
Thank you for sharing your experience! We are so glad that after the initial setup hurdle, you enjoyed a flawless connection—even in spots like Nusa Penida. It’s great to hear our team could get you up and running in just a few minutes. We hope you had an amazing time exploring the islands!
everything was fine
everything was fine . the whole process, the customer service, ease of activation and the affordable price!
3 de noviembre de 2025
Respuesta de Balisim
We love hearing this! Thank you for highlighting our ease of activation and affordable prices. It was a pleasure serving you, and we’re glad our customer service team made the process smooth for you!
Respuesta de Balisim
We love hearing that! Smooth, online, and hassle-free is exactly what we aim for. Thank you for choosing Balisim.com—safe travels!
The service worked just great
The service worked just great in all regions we visited all over the whole time of our stay. (Munduk, Ubud, Lembongan, Uluwatu)
I did a little mistake during onboarding which I first recognized on Bali.
I got instant support and the issue was resolved within few hours. Just a great service.
24 de octubre de 2025
Respuesta de Balisim
Thank you so much for this detailed feedback! We are thrilled to hear that you had great service across Munduk, Ubud, Lembongan, and Uluwatu. It’s also wonderful to know that our team could provide instant support to fix that onboarding hiccup so you could get back to enjoying your holiday. We appreciate your kind words!
Respuesta de Balisim
Thank you for this great feedback! We are delighted that we could provide super quick and effective help when you needed it. Ensuring rapid and quality support is a top priority for us.
Respuesta de Balisim
Vielen Dank für diese tolle Bewertung! Es freut uns sehr zu hören, dass alles super geklappt hat. Wir wünschen Ihnen weiterhin einen wunderbaren Aufenthalt in Bali!
My sim was not working and they handled…
My sim was not working and they handled the problem very smoothly.
11 de diciembre de 2025
Respuesta de Balisim
Thank you so much for this review! We are pleased to hear that even when your SIM encountered an issue, our team was able to handle the problem very smoothly and get you connected quickly. We are here to ensure you have seamless connectivity throughout your trip!
Amazing service!
My group and I bought 4 e-sims when we were still in Italy and the service was incredible.
The staff is very helpful and kind, they answered all our questions via Whatsapp. As soon as we landed, our e-sim was active, and we had Internet connection everywhere (Telkomsel). The promotions they have are very convenient. Super recommended!
25 de julio de 2025
Respuesta de Balisim
Incredible feedback—thank you! We’re thrilled that all 4 eSIMs activated perfectly right upon arrival, providing fast connection everywhere in Bali. We appreciate the shout-out to our helpful staff and convenient promotions!
Respuesta de Balisim
Das ist wunderbar zu hören! Wir legen großen Wert darauf, dass unsere Kunden einen perfekten Ablauf und ausgezeichneten Service erleben. Vielen Dank für diese positive Bewertung!
Good e-Sim product
Good e-Sim product even though the sign-off and activation process is a bit lengthy
1 de octubre de 2025
Respuesta de Balisim
Thank you for sharing your experience. We are happy to hear you found the eSIM product to be good and reliable! We sincerely appreciate your honest feedback regarding the sign-up and activation process. We are actively working to streamline and simplify these steps to ensure a smoother experience for all future customers.
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
Great service! The SIM card was delivered to my hotel for free, right on time, and the communication throughout was excellent. The price was really good, and installation was quick and easy thanks to the friendly staff who helped set everything up. I’d definitely recommend this service to anyone needing a hassle-free SIM while travelling.
1 de noviembre de 2025
Respuesta de Balisim
Thank you so much for this fantastic review! We are thrilled to hear you had a great experience, especially with our free hotel delivery service, ensuring the SIM card arrived right on time. We take pride in our friendly staff who make the installation quick and easy, and we're delighted we provided you with a hassle-free service at a great price. We truly appreciate the recommendation!
Very easy online order process
Very easy online order process, even though we opted to pre-order our eSIM before we even flew to Bali. The instructions to register and load was straightforward, and true to their promise, the Sim was activated just prior to arrival. Gede on the chat line was helpful and prompt. We will definitely use Balisim again.
9 de diciembre de 2025
Respuesta de Balisim
Thank you for this wonderful and detailed feedback! We are thrilled to hear that you found the online order process very easy, even when pre-ordering your eSIM before flying. We pride ourselves on the promise that your SIM will be activated just prior to arrival, and we're so glad that was your experience. We look forward to welcoming you back to Bali!
Respuesta de Balisim
Thank you so much for the quick and positive feedback! We are delighted to hear you had very good service with us.
Respuesta de Balisim
We appreciate your feedback! It’s great to hear that our support team provided great service and delivered those very fast replies. We regret that technical issues arose, but we are proud our staff was quick to assist you in navigating them. Thank you for helping us improve our system stability!
It was good experience with them
It was good experience with them, always ready to support. My phone had problem to run the sim, he patiently send me another 3 code of esims to check-on.
9 de diciembre de 2025
Respuesta de Balisim
Fantastic feedback! We are thrilled to hear that our team's patience and readiness to support ensured you eventually got connected, even after needing multiple attempts. Thank you for choosing Balisim.com!
Great Customer Support and gif Network…
Great Customer Support and gif Network coverage.
23 de agosto de 2025
Respuesta de Balisim
Thank you for this wonderful feedback! We are thrilled to hear you had Great Customer Support and that you experienced reliable Network coverage. Ensuring both seamless assistance and strong connectivity are our top priorities!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.