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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

John at Cycle Revolution was fantastic! He patiently helped me try different styles, sizes, and prices of bike shoes, giving clear advice and making sure I found the right pair. Friendly, knowledgeabl... Ver más

Valorada con 5 estrellas sobre 5

We bought my wife’s bike from Cycle Revolution and they were excellent in terms of customer service and advice from start to finish. John helped find the perfect bike and assisted with buying th... Ver más

Valorada con 5 estrellas sobre 5

Colchester team consistently go above and beyond expectation. Would not use any other store for bicycle needs. In store all team are incredibly helpful, totally knowledgeable and go the extra... Ver más

Valorada con 5 estrellas sobre 5

I bought a new Connondale Moterra Neo LT2 at a big discount. Excellent service from the start from Alex who emailed regularly and even telephoned with updates. Bike delivered promptly and in perfect c... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de bicicletas
  2. Tienda de reparación de bicicletas
  3. Mayorista de bicicletas
  4. Tienda de accesorios para bicicletas
  5. Ciclismo en ruta
  6. Tienda de deportes

Escrito por la empresa

Thomas's Cycle Revolution have been selling and servicing bicycles since 1981. Now operated by Darren Thomas we are proud of our reputation and are quite simply the area's first choice when it comes to quality cycling products.


Información de contacto


4,6

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 50% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Expert Help and Great Service

John at Cycle Revolution was fantastic! He patiently helped me try different styles, sizes, and prices of bike shoes, giving clear advice and making sure I found the right pair. Friendly, knowledgeable, and highly recommended!

8 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service! Competitively priced products. Exceeded the delivery schedule and kept up to date throughout. Would definitely use again.

23 de enero de 2026
Valorada con 5 estrellas sobre 5

Outstanding service despite the small spend

I went to store for a small component for my Giant Trance. The part in question was £3.50 but the service I got was as if I was spending £3.5k on a new bike.

I was helped by Dave in store who helped identify the part I needed, ordered it to store and emailed when it was ready to collect.

Very friendly, very professional and made me feel a valued customer despite my very insignificant spend.

Wouldn’t hesitate to recommend to friends and will de-fault to the store for any future bike purchases

15 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Super high Postage Charges

Poor postage prices that are totally unacceptable and inflexible and no help from customer services. £4.99 postage for an item weighing 6 grams and could easily have been delivered using an envelope and a second class stamp, the only reason I bought from these is the item was unavailable in the UK so my hands were tied. I’ve have a picture of the item and weight 6g.

26 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service from sales and bike servicing

We bought my wife’s bike from Cycle Revolution and they were excellent in terms of customer service and advice from start to finish. John helped find the perfect bike and assisted with buying through the cycle to work scheme.

The quality of service led me to get my MTB services there and they did an excellent job in fully servicing the bike so it rides like new again.

Thoroughly recommended

12 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unfortunately

Unfortunately, I must say with regret that the bicycle arrived to me damaged – the rear derailleur is bent. I don’t know if this happened during transport, and I am not blaming anyone. I work away from home and I am not at home from Monday to Friday. My son, together with my friend, assembled the bicycle, and my wife threw away the box. It turned out that the rear derailleur is bent, because the chain keeps catching, so the derailleur is misaligned. Since the box was thrown away, I didn’t even try to submit a claim, because I have no way to return the bicycle.

I went to Halfords to diagnose the issue, and they confirmed that the rear derailleur is bent and needs to be replaced entirely. It’s a great bike, but unfortunately, I have to state that it arrived damaged.

Thank you very much, best regards.

18 de agosto de 2025
Logotipo de Cycle Revolution

Respuesta de Cycle Revolution

Thank you for getting in touch and for sharing the details of your experience. We’re really sorry to hear about the issue with your bike and we would have loved the chance to make this right. We’ve looked back through our records and we can’t find any previous call or email from you regarding this, so we haven’t had the opportunity to assist until now.

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