First time using the scheme, It would be a lot easier for all concerned to be able to just issue a e-voucher for say £1500 that could then be used in any bike retailer that has signed up to the scheme... Ver más
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Consulta las opiniones de los clientes
the actual sign up is easy the customer service is good as well when you call. I would say research the exact value of the bike because it needs to be correct. I am riding the 4 miles to work ea... Ver más
La empresa ha respondido
Cyclescheme itself was really good — clear process, fast replies, always helpful when I had questions. The delay was on the payment by my company's side, after the certificate was approved. Not any... Ver más
La empresa ha respondido
What a great idea !! I'd be meaning to join the scheme for a few years but my wife's illness and the need to get out and about along with not being able to travel overseas made it important to follow... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Cyclescheme is the UK's leading Cycle to Work provider, helping employees save on bikes and cycling equipment through a simple salary exchange scheme. We partner with thousands of employers and retailers across the UK to make cycling more accessible, affordable, and sustainable.
Información de contacto
Cyclescheme Ltd, PO Box 3809, BA1 1WX, Bath, Reino Unido
- 0344 879 5101
- info@cyclescheme.co.uk
- www.cyclescheme.co.uk
4,6
Excelente
1 mil opiniones
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Respuesta de Cyclescheme
Hello Darryl,
Thank you for taking the time to leave a review.
We are happy to hear you found our scheme easy to use.
Kind regards
The team at Cyclescheme
Respuesta de Cyclescheme
Hello Martin,
Thank you for taking the time to leave a review.
We are pleased to hear of your positive experience using our scheme and that everything went smoothly.
Kind Regards
The team at Cyclescheme
Respuesta de Cyclescheme
Hello David,
Thank you for taking the time to leave a review.
We are pleased to hear of your positive experience using our scheme and that everything went smoothly.
Kind Regards
The team at Cyclescheme
Happy cyclist
The whole process was quite straight forward, and fairly quick. There was a small issue filling in the on-line form to receive the e-certificate. I rang the help line. It was answered without delay, and within 5-mins the problem was rectified (cache history needed deleting). Good service. I now have the bike, have ridden it, and am a happy cyclist.
9 de febrero de 2026
Respuesta de Cyclescheme
Hello Troy,
Thank you for taking the time to leave a review.
We are pleased to hear that you found the process straight forward, and that our customer service team was able to help you out of a pinch. We are always around should someone need a hand.
Happy riding!
Kind regards
The team at Cyclescheme
Very highly recommend
Brilliant professional and friendly service. Nothing too much trouble and not rushed. Very highly recommend.
7 de febrero de 2026
Respuesta de Cyclescheme
Hello Clare,
Thank you for taking the time to leave a review.
We are really pleased to hear you are happy with our service. We always do our best to make the process run and smoothly as possible, and are always available to help.
Kind regards
The team at Cyclescheme
Easy and straightforward process
Easy and straightforward process. Looking forward to riding my bike.
7 de febrero de 2026
Respuesta de Cyclescheme
Hello James,
Thank you for taking the time to leave a review.
We are glad to hear you found the process nice and easy. You'll be riding your new bike really soon!
Kind regards
The team at Cyclescheme
Feedback
I had a small problem getting my voucher but my company payroll department fixed it very quickly
4 de febrero de 2026
Respuesta de Cyclescheme
Hello Lee,
Thank you for taking the time to leave a review.
We are pleased to hear that any small issues you had were able to be taken care of so you could get your bike.
Kind regards
The team at Cyclescheme
It was a nighmare trying to get the…
It was a nighmare trying to get the certificate.
17 de enero de 2026
Respuesta de Cyclescheme
Hello Calia,
Thank you for taking the time to leave a review.
We have taken a look at your request, however can see that the certificate was released the same day it was requested. We are also unable to see any supporting notes towards an issue.
If you are having any problems, please do feel free to get in touch directly with our customer service team on info@cyclescheme.co.uk - They will be happy to help.
Kind regards
The team at Cyclescheme
easy from start to finish
29 de enero de 2026
Respuesta de Cyclescheme
Hello Pat,
Thank you for taking the time to leave a review.
We are pleased to hear of your positive experience using our Cyclescheme.
Kind regards
The team at Cyclescheme
The cyclescheme was quick and…
The cyclescheme was quick and efficient. I received my new bike quickly and have been enjoying using it, looking forward to warmer and drier weather in the spring!
4 de febrero de 2026
Respuesta de Cyclescheme
Hello Mark,
Thank you for taking the time to leave a review.
We are really happy to hear you found using the Cyclescheme efficient to use and that your bike arrived quickly.
Nicer weather just round the corner! (we hope).
Kind regards
The team at Cyclescheme
Easy to apply and use
Easy to apply and use, did take over a month to finalise but not sure who’s side that was. But would recommend for anybody wanting to use the cycle scheme for work.
8 de diciembre de 2025
Respuesta de Cyclescheme
Hello Joanna,
Thank you for taking the time to leave a review.
We're happy to hear you found the scheme easy to use. We are over the moon to hear that you would recommend our Cyclescheme to others
Kind regards
The team at Cyclescheme
Easy to use
Speed of process and ease of navigation, but clear details at every step.
31 de enero de 2026
Respuesta de Cyclescheme
Hello Tim,
Thank you for taking the time to leave a review.
We are pleased to hear of your positive experience with our scheme and found it quick and easy to navigate.
Kind regards
The team at Cyclescheme
Can only use voucher on one retailer...
It was a right faff to get my Cyclescheme voucher. I would have liked to have a voucher worth £900, but because Cyclescheme limit you to only one retailer per voucher, I could only get £450 worth.
18 de diciembre de 2025
Respuesta de Cyclescheme
Hello James,
Thank you for taking the time to leave a review.
Due to how our certificates get used, you can only use one retailer as the whole certificate gets used in one go. You can of course buy all your equipment from one store, however we do appreciate it can be frustrating if you want items from different stores.
Kind regards
The team at Cyclescheme
Respuesta de Cyclescheme
Hello,
Thank you for taking the time to leave a review.
We are pleased to hear you found the scheme easy to navigate.
Happy riding!
Kind regards
The team at Cyclescheme
The service was so easy and…
The service was so easy and straightforward. I only applied Monday and collected my bike today 😊
21 de enero de 2026
Respuesta de Cyclescheme
Hello Mrs Moriarty,
Thank you for taking the time to leave a review.
We are really happy to hear that you found the process nice and easy, and that you were not waiting very long to receive your certificate and get your bike.
Happy riding!
Kind regards
The team at Cyclescheme
Very Easy to use and navigate
Using the Cyclescheme system was very easy to do. The one area which proved difficult was selecting the retailer. I had to type 'essex' to see the list of retailers. Typing 'Les's Cycles' resulted in nothing available.
11 de enero de 2026
Respuesta de Cyclescheme
Hello Adam,
Thank you for taking the time to leave a review.
We are pleased that you found the system easy to navigate. as long as you can see the retail on our partner retailer list you'll be able to use them, however we do appreciate the search function can be quite specific depending on how they are listed on the system.
Kind regards
The team at Cyclescheme
Respuesta de Cyclescheme
Hello Simona,
Thank you for taking the time to leave a review.
We are really pleased to hear of your positive experience using our Cyclescheme.
Kind regards
The team at Cyclescheme
The website was straightforward to use
The website was straightforward to use, and I was continually updated until my bike arrived.
9 de enero de 2026
Opinión espontánea
Respuesta de Cyclescheme
Hello Jay,
Thank you for taking the time to leave a review.
We're happy to hear that the website was easy to use and that you were kept informed about your bike's delivery. Thank you for your positive feedback!
Kind regards
The team at Cyclescheme
Highly recommended
Cyclescheme was the preferred provider by the bike shop I used, and I can see why, everything was very straightforward, and the process didn't take long at all. Great automation and easy to use.
9 de enero de 2026
Respuesta de Cyclescheme
Hello Charles,
Thank you for taking the time to leave a review.
We are pleased to hear you found our scheme easy to use and straight forward. We always appreciate hearing positive feedback.
Happy riding!
Kind regards
The team at Cyclescheme
Scheme is actively scam
Scheme is actively scam. You pay full bike value and then you need to pay own fee at the end 25% total value or extend hire contract for another 3 years paying 7% value . So at the end you pat between 125% to 107% retail price .
Ps.
Your generic reply assumes I am a tax payer. Since my annual PAYE earnings are £11,000, I am below the Personal Allowance threshold (£12,570). Therefore, I paid 0% tax, meaning I saved £0 on tax.
In my case:
I paid full £1500 from my net salary equivalent.
You are now asking for an extra £105.
Total cost = £1605 for a £1500 bike.
This scheme caused me a financial loss because nobody warned me it doesn't work for low PAYE earners.
8 de enero de 2026
Opinión espontánea
Respuesta de Cyclescheme
Hello Maciej,
Thank you for taking the time to leave a review.
We are afraid that is not how the scheme works. You are deducted the full amount of the request, however this is taken from GROSS salary (pre tax) - that means you do not pay the tax on the deduction.
For example (lets say you are a standard rate tax payer) if the deduction from gross was £100, you would save 28% of that money (£28) that you would usually lose to tax/NI. So your take home would only be down by £72.
By the time your employer has deducted their full amount, you would have saved 28% of the full amount - (high rate tax payer would have saved 42% of the full amount).
If you then take the option to own it later at a max of 7% (one off payment), you would of ended up saving 21% of the total amount.
It would be illegal to charge more than the bike was worth if you had walked into the shop and simply bought it outright.
Here is an article on how the savings work: https://help.cyclescheme.co.uk/article/40-how-are-cycle-to-work-savings-made
Here is an article explaining the transfer of ownership: https://help.cyclescheme.co.uk/article/42-what-is-an-ownership-fee
We hope this adds some clarity for you.
Kind regards
The team at Cyclescheme
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