Eden Tyres & Servicing  Opiniones 

10.481
•
TrustScore: 5 sobre 5

4,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Alfreton branch Michael was spot on with my sons Clio new front suspension done and all tracking done top service great price definitely taking all our cars there now for work to be done . He is a big... Ver más

Valorada con 5 estrellas sobre 5

Only one of two companies that could do same day mobile tyre fitting. The other one was charging £150 more! Sorted in the morning and in and out in 10 minutes. Excellent business, highly recomm... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had a 4 wheel alignment done on my 23 year old Jaguar after some suspension work so obviously all 4 wheels didn't know what to do, the initial setup wasn't ideal, it got to a basic standard but I'm af... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have used the Alfreton Road Derby group a few times now and they never fail to provide a great service. My wife's car needed a replacement Tyre pressure sensor replacing, a quick call to them an... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de neumáticos
  2. también en la categoría
  3. Estación de inspección de automóviles
  4. Mantenimiento y reparación de automóviles
  5. Servicio de alineación de ruedas
  6. Servicio de automóvil
  7. Tienda de reparación de automóviles

Escrito por la empresa

Eden Tyres & Servicing is a family run business established over 40 years ago. We now have 29 garages across the Midlands which provide Tyres, Wheel Alignment, Car Servicing, MOT testing, Air-conditioning, Car Brakes & repairs. Visit our garages in Derby, Ashby de la Zouch, Burton, Chesterfield, Coalville, Gainsborough, Giltbrook, Hinckley, Kettering, Leicester, Lichfield, Market Harborough, Melton Mowbray, Newark, Nottingham, Oakham, Ripley, Rugby, Somercotes & Sutton in Ashfield. Call in branch or Book online at www.edentyres.com.

Eden Tyres & Servicing

Escrito por la empresa

Excellent Customer Service
As a family run business, providing our customers with excellent service is a very high priority for us. We want our customers to use our services time and time again and aim exceed their expectations on every visit.
Great Prices
We believe in providing open and honest prices for our customers. The price we quote is the price you pay.
1000's of Tyres at low prices
We constantly compare our tyre prices to ensure we're offering you the very best deal.
Highest Quality
We never scrimp on quality when it comes to your vehicle and only use high quality equipment, parts and products. Partnering with well know, trusted brands such as Castrol Oil, Apec Braking and Hunter Wheel Alignment ensures professional service every time.
Book online
We're one of the only garages to offer SAME DAY online bookings for Tyres, MOT's, Air-Con Regas, Servicing & Wheel Alignment so if you're in a hurry it couldn't be easier to make an appointment. Choosing a location and time to suit you, you only pay when you're at the branch and we've completed the work on your vehicle. Visit www.edentyres.com to find out more.
Castrol Service Plus
We are now part of the exclusive Castrol Service Plus network ensuring our technicians deliver the highest quality vehicle servicing available & maintaining your dealership warranty.

Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

10 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(10.481)

358 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Another excellent customer service by…

Another excellent customer service by the Ashby team. I don’t think I’ll ever use a dealer service again. Competitive pricing, no nonsense upsell that’s not needed, sound advice when reviewing job sheet… highly recommended. Thanks again.

22 de julio de 2026
Opinión espontánea
Logotipo de Eden Tyres & Servicing

Respuesta de Eden Tyres & Servicing

Good morning,

Thank you so much for your fantastic review! 😊 We're delighted to hear that the Ashby team provided you with another excellent experience. It's brilliant to know you appreciate our honest advice, competitive pricing and no-pressure approach.

Your continued support and recommendation mean a lot to us, and we look forward to seeing you again!

Kind regards
Lucy
Customer Service Assistant

Valorada con 5 estrellas sobre 5

The lads were very nice and the shop…

The lads were very nice and the shop was clean. They fit me in and did a great job, we will be back!

28 de julio de 2026
Opinión espontánea
Logotipo de Eden Tyres & Servicing

Respuesta de Eden Tyres & Servicing

Good morning Emily,

Thank you for your lovely review! 😊 We're really pleased to hear you found the team friendly, the branch clean and that we were able to get you fitted in and back on your way. We really appreciate you choosing us and look forward to welcoming you back! 🚗

Kind regards
Lucy
Customer Service Assistant

Valorada con 5 estrellas sobre 5

Been going to Eden Tyres for a while…

Been going to Eden Tyres for a while now and the service is always great. Staff are polite and always informative of what’s been done and needs doing.

28 de julio de 2026
Opinión espontánea
Logotipo de Eden Tyres & Servicing

Respuesta de Eden Tyres & Servicing

Good morning Rachel,

Thank you for your continued support! 😊 We're so pleased to hear you've consistently received great service from our team. We always want our customers to feel informed and confident about the work carried out, so it's fantastic to know this has been your experience.

We really appreciate you choosing us!

Kind regards
Lucy
Customer Service Assistant

Valorada con 5 estrellas sobre 5

I had a blow out in my van today and…

I had a blow out in my van today and was near Eden tyres there were great got my van sorted and back on the road in 30mins now that’s what you call service very polite and helping and reasonable priced would use them again 💯💯💯

28 de julio de 2026
Opinión espontánea
Logotipo de Eden Tyres & Servicing

Respuesta de Eden Tyres & Servicing

Good morning,

Thank you for the brilliant review! 😊 We're really pleased the team were able to get your van sorted and safely back on the road so quickly after your blowout. It's great to hear you found everyone polite and helpful, and that you were happy with the price too.

We really appreciate your recommendation and hope we can help you again in the future!

Kind regards
Lucy
Customer Service Assistant

Valorada con 5 estrellas sobre 5

Top class service yet again

Top class service yet again. Two new tyres order last night and booked in for fitting first thing this morning. No fuss, all done within 1/2 an hour and very reasonable price. Wouldn’t go anywhere else for tyre service now.

28 de julio de 2026
Opinión espontánea
Logotipo de Eden Tyres & Servicing

Respuesta de Eden Tyres & Servicing

Hi Niclas,

Thank you for your fantastic review! 😊 We're delighted we could get your tyres ordered, fitted and you back on the road so quickly. It's great to hear you were happy with the service, price and hassle-free experience. Knowing you wouldn't go anywhere else for your tyre needs is a huge compliment to the team!

We really appreciate your continued support!

Kind regards
Lucy
Customer Service Assistant

Valorada con 1 estrellas sobre 5

Poor Service and Workmanship

I’ve used Eden Tyres twice. The second visit on the back of the first visit, being what I thought at the time, was a good experience. This has sadly been recently proven wrong.
I had 2 new Continental tyres fitted back in January/ February this year at ETS Market Harborough ….. excellent price, quick service, no issues (or so I thought).
On the back of the first visit I took the offer via the website to have a free brake check as I’d experienced some judder and wanted them checked out before approaching the garage that originally fitted the new discs and callipers 6 months previously so I could say that I had had an independent check done. The brake check was booked at 12.30 and I found myself still sitting in the waiting room 2 hours later and my car still exactly where I had parked it when I arrived at 12.15! No explanation for the chronic delay until I questioned the manager who had a lame excuse about an overrun on the BMW currently on one of the “lifts”. I made my excuses and remarked that there was not much point in making the appointment time if it as “fluid” as he was making out!!
So on to the next issue that has just arisen some 4/5 months after the fitting of the Continental tyres; that being a vibration in the car that appeared at around 60mph. Bearing in mind I do very little motorway driving (in fact barely 7000 miles a year), and we’d been through winter and maybe I had a buckled wheel or suspension damage from pot holes or similar, I hung on to investigate further until the annual service and asked my garage if they would have a look and see if there was anything obvious causing the vibration. Imagine my surprise when it turns out there were no “balancing weights” on either wheel that had had the new Continental tyres fitted to 4/5 months earlier at ETS!! Apparently it is not unheard of to have one wheel that doesn’t require any weights when being balanced, but 2? NO, not possible!! Maybe the age of the fitter (certainly under the age of 25) needs addressing and regular re-training put in place? The inside of both wheels were clean with no residual patches where any weights may have been fitted and subsequently lost so it is very safe to say, neither wheel was ever balanced when the new tyres were fitted. I know this now as my garage balanced the wheels with 10g on one side and 40g on the other. Vibration problems solved.
Pretty safe to say that I will not be using ETS for tyres in the future (or anything else for that matter)

31 de enero de 2026
Opinión espontánea
Logotipo de Eden Tyres & Servicing

Respuesta de Eden Tyres & Servicing

Hi Paul,

Thank you for taking the time to provide such detailed feedback.

Following a further review, we have now located your brake check appointment, which was booked for 12:10 pm. Our records also note that you explained the brake discs and callipers had been fitted elsewhere and that you wanted an independent inspection before returning to the original garage.

We are sorry that your vehicle was not inspected at the agreed time and that you were left waiting without a clear or timely explanation. Regardless of the work already taking place in the workshop, we should have kept you informed and given you a realistic indication of the delay. We apologise that this did not happen.

As the braking components had recently been fitted by another garage, any concerns with those parts would normally need to be referred back to the original installer. New parts and associated workmanship will generally be covered by the supplying garage’s warranty, allowing them the opportunity to inspect and rectify any issue. However, we appreciate that you had booked with us specifically to obtain an independent assessment and understand your frustration that the appointment did not go ahead as expected.

Regarding the vibration following the tyre fitting, we are sorry to hear that your garage subsequently identified a wheel-balancing issue. Had the vehicle been returned to us, we would have inspected the wheels and corrected any balancing concern without charge. We nevertheless recognise that you reasonably expected the work to have been completed correctly during your original visit.

We also want to reassure you that the age of a technician does not determine their competence. Our technicians are expected to follow the same fitting and quality-control procedures, and your comments will be reviewed with the Market Harborough branch to ensure the appropriate standards are being followed.

Please accept our apologies for the poor communication, inconvenience and loss of confidence caused by your experience.

Kind regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Valorada con 5 estrellas sobre 5

Super friendly and professional

Just had two tyres fitted on my Evoque at the Coalville branch.

The staff were incredibly friendly and offered me a coffee as soon as I sat down, which was a nice touch.

It turned out the tracking also needed doing, and rather than just telling me it needed it, the engineer took the time to explain why. It was clear, honest advice with no pressure, which I really appreciated.

Great customer service from start to finish. I'd definitely recommend them.

27 de julio de 2026
Opinión espontánea
Logotipo de Eden Tyres & Servicing

Respuesta de Eden Tyres & Servicing

Hi Steven,

Thank you so much for your fantastic review! 😊 We're really pleased to hear you were so happy with the service at our Coalville branch. It's great to know the team made you feel welcome, and that the engineer took the time to explain the tracking and provide honest, helpful advice.

We really appreciate your recommendation and hope to see you again in the future! 🚗🔧

Kind regards
Lucy
Customer Service Assistant

Valorada con 5 estrellas sobre 5

Eden tyres Alfreton Road Derby

Eden tyres Alfreton Road Derby. Great place to get tyres fitted. Polite and helpful staff. Nice waiting room with toilet. Wouldn't suit anyone who doesn't like noise! The TV was blaring out and heavy music coming from the garage made for quite an irritating noise!

27 de julio de 2026
Opinión espontánea
Logotipo de Eden Tyres & Servicing

Respuesta de Eden Tyres & Servicing

Hi Jane,

Thank you for taking the time to leave your feedback! 😊

We're pleased to hear you found our team at Alfreton Road polite and helpful, and that you were happy with our facilities. We’re sorry to hear the noise levels made your visit less comfortable, though, and we appreciate you bringing this to our attention. We’ll certainly take your comments on board.

Thank you again for choosing us!

Kind regards
Lucy
Customer Service Assistant

Valorada con 5 estrellas sobre 5

Helpfull friendly service both on the…

Helpfull friendly service both on the phone with my questions and at the garage when the work was done.

25 de julio de 2026
Opinión espontánea
Logotipo de Eden Tyres & Servicing

Respuesta de Eden Tyres & Servicing

Hi Zoe,

Thank you for your lovely feedback! We're really pleased to hear you found our team helpful and friendly both over the phone and at the garage. We really appreciate your support! 😊

Kind regards
Lucy
Customer Service Assistant

Valorada con 5 estrellas sobre 5

Fantastic service

Helpful, friendly, fantastic service thank you

24 de julio de 2026
Opinión espontánea
Logotipo de Eden Tyres & Servicing

Respuesta de Eden Tyres & Servicing

Hi Tracey,

Thank you so much for your kind review! We're delighted you received such fantastic service from our team. Your feedback is greatly appreciated, and we hope to see you again in the future! 😊

Kind regards
Lucy
Customer Service Assistant

Valorada con 5 estrellas sobre 5

Very friendly and efficient service.

25 de julio de 2026
Opinión espontánea
Logotipo de Eden Tyres & Servicing

Respuesta de Eden Tyres & Servicing

Hi Mr Prentice,

Thank you for your review! We're really pleased to hear you found our service both friendly and efficient. We truly appreciate you choosing Eden Tyres & Servicing!

Kind regards
Lucy
Customer Service Assistant

Valorada con 5 estrellas sobre 5

Fantastic first experience at Eden…

Fantastic first experience at Eden Tyres! My son recommended them, and I’m so glad he did. David was friendly, professional, and made everything easy. My tyres were fitted before the estimated time, and the service was excellent from start to finish. I’ll definitely be back for my servicing and any future work. Thank you to David and the whole team!

25 de julio de 2026
Opinión espontánea
Logotipo de Eden Tyres & Servicing

Respuesta de Eden Tyres & Servicing

Hi Maxine,

Thank you for such a fantastic review! We're thrilled your first experience with us was such a positive one and that David made everything easy for you. It's brilliant to hear your tyres were fitted ahead of schedule too! We'll be sure to pass your kind words on to David and the team. We look forward to seeing you again! 😊

Kind regards
Lucy
Customer Service Assistant

Valorada con 5 estrellas sobre 5

The team at ets burton

The team at ets burton are , friendly,knowledgeable and importantly treat your vehicle with care , thanks to all the team . Great customer service

25 de julio de 2026
Opinión espontánea
Logotipo de Eden Tyres & Servicing

Respuesta de Eden Tyres & Servicing

Hi Robert,

Thank you for your brilliant feedback! We're so pleased to hear you found the Burton team friendly, knowledgeable and careful with your vehicle. Your kind comments mean a lot to the whole team!

Kind regards
Lucy
Customer Service Assistant

Valorada con 5 estrellas sobre 5

Always a great and professional service…

Always a great and professional service by all staff. I have never had a problem with my request(s) they always try to help. Would highly recommend ETS Ashby.

24 de julio de 2026
Opinión espontánea
Logotipo de Eden Tyres & Servicing

Respuesta de Eden Tyres & Servicing

Hi Christopher,

Thank you for your continued support and for taking the time to leave us a review! We're delighted to hear you've always received a professional service and that our team are happy to help whenever they can. We really appreciate your recommendation! 😊

Kind regards
Lucy
Customer Service Assistant

Valorada con 5 estrellas sobre 5

Superb Customer Service

Tom York at Eden Tyre Services Burton on Trent ensured new tyres fitted to my older SLK on 23/07/2026 were 'spot on' and he listened to me before commencing work - I explained I am fussy on precise balancing and Tom put lots of effort in to make sure the tyres were completely to my satisfaction - further he checked the tracking and showed me it was 99% correct - but he didn't try to get me to pay for a tiny adjustment - he listened to the fact I only drove the car occasionally and as the removed tyres had worn evenly it wasn't worth that adjustment for me - how refreshing! No pressure, no attempts to add on services - my 'test drive' along the local dual carriageway showed Tom's efforts were spot on! Perfectly balanced! Thank You Tom and Eden Tyres - really appreciate it!

23 de julio de 2026
Opinión espontánea
Logotipo de Eden Tyres & Servicing

Respuesta de Eden Tyres & Servicing

Hi Clive,

Thank you for taking the time to leave such a brilliant review! We're so pleased to hear that Tom provided the level of care and attention you were looking for. It's great to know he took the time to understand your expectations, ensured the balancing was exactly right, and gave honest advice about the tracking rather than recommending work that wasn't needed.

We'll make sure your kind comments are shared with Tom and the Burton team—they'll really appreciate your feedback. Thank you again for choosing Eden Tyres & Servicing, and we hope to welcome you back whenever you need us.

Kind regards
Lucy
Customer Service Assistant

Valorada con 5 estrellas sobre 5

Excellent Service

The service I received from the Chesterfield branch was exceptional. I called in with my son's car as he had a misfire issue just before his test. As they weren't busy at the time, they looked at it and fixed the issue within an hour. I'm really grateful that they bothered to fit me in, as so many other places wouldn't have done this. 10 out of 10 for customer service. The car now runs like a dream. Thank you!

22 de julio de 2026
Opinión espontánea
Logotipo de Eden Tyres & Servicing

Respuesta de Eden Tyres & Servicing

Hi Tina,

Thank you for taking the time to leave such a lovely review! We're so pleased our Chesterfield team could fit you in and get your son's car sorted before his test. It's great to hear the issue was resolved quickly and that the car is now running perfectly. Your kind words mean a lot, and we'll be sure to share them with the team. Thanks again for your support!

Kind regards
Lucy
Customer Service Assistant

Valorada con 5 estrellas sobre 5

Service with a smile

My partner brought in our Peugeot 3008 today (Wednesday) to have 2 new front tyres, even though they where very busy, the branch Manager went out of his way to sort things, left the car with them and was all completed quite quickly complete with tracking as well.
Brilliant service and a job very well done -- Thankyou.

22 de julio de 2026
Opinión espontánea
Logotipo de Eden Tyres & Servicing

Respuesta de Eden Tyres & Servicing

Hi Malc,

Thank you so much for your fantastic review! 😊 We're delighted to hear your partner had such a positive experience with us. It's great to know our Branch Manager was able to help despite it being a busy day, and that everything, including the tracking, was completed quickly and to a high standard.

We really appreciate your support and look forward to welcoming you back in the future!

Kind regards,
Lucy
Customer Service Assistant

Valorada con 5 estrellas sobre 5

Great service and always friendly and…

Great service and always friendly and helpful, also competitive on price

22 de julio de 2026
Opinión espontánea
Logotipo de Eden Tyres & Servicing

Respuesta de Eden Tyres & Servicing

Hi Mr Hawkins,

Thank you for taking the time to leave us such a lovely review! 😊 We're so pleased to hear you've consistently received friendly, helpful service and that you feel we offer competitive pricing too.

Your continued support means a lot to us, and we look forward to seeing you again next time. Thank you!

Kind regards,
Lucy
Customer Service Assistant

Valorada con 5 estrellas sobre 5

Beeston Nottingham branch

Beeston Nottingham branch. I dont usually write many reviews.but they were so good i thought id take the time to write one. They serviced my 13 year old Toyota avensis. Great job. “They kept me informed throughout the process”staff always freindly and polite. Car felt like new. Will definitely be going back. Very impressed.

21 de julio de 2026
Opinión espontánea
Logotipo de Eden Tyres & Servicing

Respuesta de Eden Tyres & Servicing

Hi Christopher,

Thank you so much for taking the time to leave such a fantastic review! We’re really pleased to hear you were so happy with the service carried out on your Toyota Avensis and that the team kept you updated throughout the process.

It’s great to know your car felt like new afterwards and that you found our team friendly and professional. We really appreciate your kind words and look forward to welcoming you back to our Beeston branch in the future! 🚗

Kind regards
Lucy
Customer Service Assistant

Valorada con 5 estrellas sobre 5

Top job

I had a tyre repair done last Friday The booking in and repair was done speedily and professionally And the workplace looks immaculate so obviously the staff take pride in their job

17 de julio de 2026
Opinión espontánea
Logotipo de Eden Tyres & Servicing

Respuesta de Eden Tyres & Servicing

Hi David,

Thank you for taking the time to leave us a review! 😊 We’re delighted to hear your tyre repair was completed quickly and professionally, and that you had a great experience with the team.

We’re also pleased you noticed how much pride the team take in keeping the workplace clean and welcoming. Your kind feedback is greatly appreciated, and we hope to see you again in the future! 👍

Kind regards
Lucy
Customer Service Assistant

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más