Express Cabs & Couriers Ltd, Maidstone, Kent Opiniones 

108
•
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I found it easy enough to pre-book through the Express App. The app is also handy for watching when your driver is due to arrive. Both drivers that were assigned to me today (26/10/26) were rea... Ver más

Valorada con 5 estrellas sobre 5

We use these guys for all of our airpot transfers. Always excellent service. Cars clean, drivers polite and today we are travelling with our granddaughter and the driver brought a really good qualit... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Express Cabs provided an excellent service. I was given full details of what car to look out for. Our driver Adrian arrived on time and was friendly and the taxi was immaculate and smelt like a spa... Ver más

Valorada con 5 estrellas sobre 5

Having had issues with other providers in the past we now ALWAYS use Express for our Airport Transfers and wouldn't book with anyone else. Booking process is easy and efficient with clear pri... Ver más

Información sobre la empresa

  1. Servicio de taxis
  2. también en la categoría
  3. Empresa de autobuses y autocares
  4. Servicio de taxi con minibus
  5. Servicio de transporte

Escrito por la empresa

At Express, we believe a taxi service should be about more than just getting a car from A to B. What makes us different is our people. We’re a local, family-run business that has been serving Kent since 1991, and we still believe that personal service matters. You can book through our app, online or over the phone, but behind the technology is a real local team who know the area, know our drivers and are here to help when you need us. Whether it’s your everyday journey, an airport transfer, a corporate booking or a late-night trip home, we combine modern technology with the personal service you’d expect from a local company. We’re proud to be part of the Kent community — and we think that local knowledge, experienced drivers and real people at the end of the phone make a difference. Technology gets you a car. People make the journey.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

108 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 25% de las opiniones negativas

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4,4

Todas las opiniones

(108)

60 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Gatwick Taxi

We have used express several times for taking our family of 6 to Gatwick airport and back home, we cannot recommend them enough. The drivers are always on time and extremely helpful.
Thank you for taking away the stress of getting to and from the airport.

7 de agosto de 2026
Opinión espontánea
Logotipo de Express Cabs & Couriers Ltd, Maidstone, Kent

Respuesta de Express Cabs & Couriers Ltd, Maidstone, Kent

Thank you so much for your lovely review! We’re delighted to be the ones getting your family of six to Gatwick and back. With that many people and suitcases, we know a stress-free journey makes all the difference. We’ll pass your kind words on to our drivers, who’ll be really pleased to hear it. Thank you for choosing us time and again, and we look forward to taking you on your next adventure!

Valorada con 5 estrellas sobre 5

Express Cabs are helpful, friendly and affordable

Express Cabs have been brilliant sourcing me wheelchair accessible taxis at a variety of times a day to take my son - currently in a wheelchair - and me to his appointments in London and Maidstone. The staff are friendly, professional and very helpful.

1 de septiembre de 2026
Opinión espontánea
Logotipo de Express Cabs & Couriers Ltd, Maidstone, Kent

Respuesta de Express Cabs & Couriers Ltd, Maidstone, Kent

Thank you so much for taking the time to leave this lovely review. We’re really glad we’ve been able to arrange wheelchair-accessible transport for you and your son, whatever the time of day. We know how important it is to get to appointments on time and in comfort. We’ll pass your kind words on to the team and drivers. We’re always here whenever you need us, and we send our very best wishes to your son.

Valorada con 1 estrellas sobre 5

Order my taxi for 9:00 through the app…

Order my taxi for 9:00 through the app but released it early I've now been waiting almost 25 minutes terrible service they're supposed to be with the biggest company in Maidstone but they're terrible as a disabled person needed to go from appointment I'm gonna miss my appointment absolute terrible company terrible everything can't even give you an ETA when your tax is going to be here I've now waited almost 25 minutes or more for my taxi and I've missed my appointment thank you very much it was a cancer appointment they have no competition they are terrible worst customer service

28 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent taxi service

Used this company a lot over the last few years and generally they are very reliable and I would recommend them. Very reasonable rates as well. Their app is easy to use as well. My only small criticism is that the app will not handle multiple pick ups or drop offs. If you need a cab with more than one pick up or drop off, you have to phone to book. It would be really nice if the app could be modified to handle this.

13 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service!

Great service! We always use express for our Airport transfers , reliable and on time and great value for money.
Special Thanks to Terry who was super friendly and professional .

4 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Yet again I review this great compsny

Yet again, I have to review this company. I know it is the third time and I certainly dont receive any monetary incentive to be nice about the company! HOWEVER, now I am in my dotage, I have twice seriously mucked them about and still they transport me to the airport about three times a year!
I always thoroughly enjoy my trips with lovely drivers who have such fascinating stories to tell. I am at a loss to read people moaning. I have only had the best service, marvellous kind office staff and await my next journey as something to look forward to.

13 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service by driver 301 Adrian.

Fantastic service by driver 301 Adrian.
It was a very bad day for airport travel with an accident in the motorway. While all other roads were equally blocked due to the issue. I almost missed my flight if it wasn't for Adrians quick thinking and experince. Fantastic service.

24 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

For over 13 years ive used this…

For over 13 years ive used this company, I will no longer need their services. Honestly worst driver ive ever had and its.been getting steadily worse

1) no seat belt
2) using mobile phone
3) revving car ans then breaking hard
So much more.. .

The gent was very polite and friendly but honestly made me any my wife sick all the time.

Phoned in to talk to someone and told no cant do that must use email, not whats tge issue and ill get a manager to call you. So we will share on all of our social media platforms ... really disgraceful !

11 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wouldn't Book With Anyone Else

Having had issues with other providers in the past we now ALWAYS use Express for our Airport Transfers and wouldn't book with anyone else.

Booking process is easy and efficient with clear pricing.
Follow up is amazing - calls to confirm and to check vehicles will be big enough.
On the day updates of driver progress!
Drivers on time, friendly and you feel safe!
Reasonable prices (much cheaper than airport parking).

Would highly reccomend!

9 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

A really top taxi service

I have been using Express Taxis regularly for more than two years and want to sing the company's praises! The drivers are friendly, professional and always on time. I have used them for several trips to the airport and they always confirm my booking the day before. They help me with my case and tack my flight to ensure they are in Arrivals waiting for me - a really excellent service, highly recommended.

13 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Tamer driver

We used Express Cabs today for our airport pickup, and the service was excellent. Our driver, Tamer, was brilliant- he communicated with us throughout the journey and was both friendly and highly professional. Thank you, Tamer, for making our trip so smooth and enjoyable.

17 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Pre booked

Pre booked. We changed locations & the cab picked us up from the right location. Very friendly driver & a decent price £43. 30 west mailing to Newington sittingbourne. Will use again.

25 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible

Used the app in the hotel. Received a recipe saying taxi on way. 20 mins later no taxi and when I call they say they have no record of it. Nearly missed the last entry for the event we were going to. Do not use.

7 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service from Express Cabs

Excellent service from Express Cabs. My driver, Oualid (driver number 255), was extremely helpful and kindly carried my cases downstairs from my apartment, which I really appreciated. The car was comfortable, clean and modern, making the journey very pleasant.

Even with a hold up on the M25, he stayed calm and focused on getting me to the airport on time. He was an unflappable and careful driver throughout. The door to door service truly exceeded my expectations. I would happily use Express Cabs again and highly recommend them.

4 de febrero de 2026
Opinión espontánea

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