Ordered coat from them. Following 2 weeks waiting for order to be shipped got email saying order could not be processed and if i wanted item to reorder. No reason why order could not be processed no... Ver más
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Consulta las opiniones de los clientes
What the heck has happened to joe browns??? Ordered 4 items. The sizing is tiny. Material on all of them is cheap nasty and scratchy. Used to be lovely. Honestly had much better quality from shein !... Ver más
Good budget clothing. I bought a blue blazer for summer - I didn't expect high end but it looked little different to one I spotted in the Goodwood shop at five times the price I paid at Joe Browns.... Ver más
I really love the brand Joe browns and love the tunics and have purchase many tunics and tops and duvet sets. I usually purchase these in your larger sizes but just recently have been left disappoint... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Visit Joe Browns for original men's clothing, unique women's clothing and funky accessories that won't be found on the High Street.
Información de contacto
Brown Lane East, LS11 0BT, Leeds, Reino Unido
- 01132706655
- TrustPilot.Reviews@joebrowns.co.uk
- www.joebrowns.co.uk
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Big blooms on
Pretty, good quality jeans with flower power! I got my normal size 8 uk, and it is fine. Very happy, I feel happy with my flowers pants!
Joe Browns - My new go to
I’d never even heard of Joe Browns before, which honestly makes me a bit gutted—because I’ve clearly been missing out. I’ve placed a pretty big order and I’m seriously impressed. The quality is excellent, the designs are unique (without being over the top), and the range is far better than most of the usual high street options. Everything feels well-made and actually a bit different, which is rare these days.
I haven’t marked them down overall because the products themselves are spot on, but the one downside for me is the use of Evri for delivery. That alone makes me hesitate about ordering again. I’d genuinely be happy to pay more for delivery or at least have the option of a different courier—it would make a big difference to the overall experience.
That said, I like the brand enough that I’ll probably just make the 50-minute drive to visit one of their stores instead. Feels like a safer bet than risking Evri messing up what’s otherwise been a brilliant first impression.
Whilst I love Joe Brown products I…
Whilst I love Joe Brown products I think people should be aware. I bought a lamp 2 weeks ago, a real treat for myself as it was £95+ £4 postage. I never normally spoil myself like this but I loved it and it was perfect for my room. How disappointed I was was I saw the exact lamp in a shop in Ross on Wye for £75. That's a lot of difference. I contacted JB but they weren't interested. So, I suggest that if you are planning to buy anything from their homewares, do a search to see if you can buy it elsewhere substantially cheaper.
Item not delivered and JB not replaced it
Ordered a dress for my partner and this was due to be delivered on the 18th of April as a present for a birthday on 27th April.
This was delivered to the wrong address, i raised this with the courier who passed it on to JB. I have been in touch with their customer service for several days now and i have not been sent a replacement or a refund.
I have had to walk around houses in the area where i live to try and find the address as per instruction from the customer service agent again this did not get me the item.
I genuinely cannot recommend them as a company based on this experience which is the first time i have ordered an item from them
Honestly the shirt I ordered is the…
Honestly the shirt I ordered is the best, outstanding quality, im made up and so happy with my order, thank you
Appalling returns service
Absolutely appalling service. I returned an item via Evri on 2 April; tracking confirms Joe Browns received it on 4 April. On 15 April I was told my refund was “in a queue” and would take “a day or two” — clearly meaningless.
It is now 20 days since they received the return and 9 days since that message, and I am still waiting for my money. This is not a delay, it’s a failure to process a basic return while holding onto customers’ funds.
Avoid this company at all costs.
Order number: WAC8287498
Very slow delivery
I’m guessing Joe Browns is doing very well with enormous amounts of orders because I ordered a jumper on Monday hoping it would be here the following Saturday for my daughter’s birthday and it wasn’t even dispatched by that day! Very rare in these online shopping days! I didn’t order express delivery but I thought I may have had some notification after 6 days!
Great company and products
Great company and products. I wanted to change an item to get a different size and they fast-tracked the return so I got it in time for my holiday.
Excellent customer service and unique styles.
I’ve been buying Joe Browns clothes for years now, and apart from loving the styles, their customer service is amazing. When you call you get straight through to a person (in the UK) and when I’ve emailed them, they always get straight back to me. I recently had an issue with buttons falling off, and when I contacted them they were brilliant and sent me a whole load of buttons as spare. I will be buying from them for many years to come .
I love there clothes but the than in…
I love there clothes but the biggest problem in the company is the courier service they use, not only are Evri constantly late not by a hour or so but sometimes by five hours, and if that’s not enough the package is handed over to the customer covered in dust and dirt from the back of a dirty delivery van, I have asked Joe Browns if they can use a different courier but I never got a response, it could possibly be a matter of use a different delivery company or I will not order again
Great for petites.
I am a petite size and find it difficult to find clothes for women under 5 ft 3 .
Ordered a size 14 petite from this company. It arrived in 2 days and I am delighted with it. Good quality, good fit, true to size and exactly as it looked on the website . Will definitely buy from this company again . They have some lovely stuff on their website
EXCELLENT service and quality
I've used Joe Brown's for several years now and find them EXCELLENT.
The styling of there clothes the bright colours and they work for the older man so well.
The customer service is also Excellent.
Love JoeBrowns womens' clothes
Love JoeBrowns womens' clothes. So happy with everything I have bought ! Great quality & good service. Size is true. I am spoilt for choice when I receive their catalogues & always want to buy everything ! 😂
I received incorrect items from my…
I received incorrect items from my order. I immediately sent the company and email correcting them. NO APPROPRIATE RESPONSE. I'M PRETTY SURE THAT NO ONE ACTUALLY EVEN READ MY EMAILS. I'VE PAID FOR ITEMS THAT I DO NOT WANT. THEY ARE STILL IN THE PACKAGING. I'M OLD AND ON A FIXED INCOME. $40 for an ugly nightgown is a big waste of money to me. DO NOT SHOP HERE. YOUR WELCOME.
Same cardigan on Temu I bought for £13!! Joe B's price £60!!!! RIP OFF!!
They look great the Joe Browns clothing - very colourful etc. But the quality on too many of their clothes is poor. But my biggest complaint are their high prices for cheaply made clothing. In their latest catalogue V2 (March 2016) they are selling for £60 a Mens Stripe Cardigan (code MK403a), the exact same cardigan I purchased online from Temu December 2024 for £13!!! Identical garment for £47 more!!
This is not the first time either.
Also on a separate point - their male model - the ridiculously heavily tattooed bearded man with a bald tattooed head is quite unpleasant to me & I am sure many others. JB have used him for ages so they must like him! Well it puts me right off. As do their rip off prices for low quality (in the main) clothes.
Joe Browns women collection
My husband absolutely loves Joe Browns, and I have to say the men’s collection is great. Every season he finds several pieces he wants, and at this point his wardrobe almost looks like a Joe Browns showroom. The men’s clothes feel stylish, cool, unique and quite current, which is why we keep coming back.
What I’ve always found a bit confusing is the women’s collection. Whenever I try to buy something for myself, the style feels completely different. While the men’s pieces feel modern and cool, the women’s clothes often look quite dated or a bit “mumsy”.
It’s a shame, because if the women’s range had the same vibe as the men’s collection, my wardrobe might start looking like a Joe Browns showroom too.
Joe Browns , if you’re reading this, please bring some of that same cool design energy to the women’s collection. I’d love to shop here for myself as well!
Bought a cross body bag.Strap too short…
Bought a cross body bag.Strap too short for me .Worth checking strap length before buying
Poor product quality and service recovery
Product broke before I end wore it. So very poor product quality, and offered a £7.50 voucher as a 'gesture of goodwill'. I wanted to purchase another item to replace the broken one, which was £15. I asked them to use the 'gesture of goodwill' voucher and I would pay the extra £7.50. Instead, they sent me a £7 gesture of goodwill voucher and advised me that the item I wanted to replace it, was out of stock. It wasn't. Just a terrible experience. Too many cooks involved in resolving the issue.
Marketing mailing
After purchasing an item some time ago I have been inundated with catalogues which I have been unable to stop. I have contacted them on 5 occasions requesting they cease sending marketing to me and eventually in Nov 2025 I passed full details to the Information Commissioners Office who will be investigating for breach of the data protection act.
They are not a company I would ever choose to purchase from again.
Administrative financial incompetence
I inadvertently ordered three of the same item. I had difficulty getting through to Joe browns by phone and my credit card company insisted that I seek reimbursement from them direct. After 4 days I received a call from them stating that the original order had been cancelled and I’d been reimbursed. However I was not reimbursed with the surplus (£130) but charged with this !! So I am now owed £260. And guess what - I cannot get through to them by phone. I shall not be using this company again
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