JUSTPOLES- Curtain poles and Curtain Tracks Opiniones 

434
•
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great choice of poles. Great price. I ordered 3 poles in various sizes and a certain brand. A day or so later I received a phone call from the company explaining the ones I had ordered wouldn’t... Ver más

Valorada con 5 estrellas sobre 5

Initially overwhelmed with the choice of fabrics, Abby patiently guided me through all options and even allowed me to take fabrics home. Andrew came to measure up and explained fitting options. La... Ver más

Valorada con 1 estrellas sobre 5

Bought a regular pole and bay pole. Regular pole was fine, bay pole did not function as described. Just Poles wouldn’t accept a return and persisted to email why it was our fault it didn’t work to jus... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The service at Just Sew (JustPoles) was fantastic. Donna who served us was extremely knowledgeable about the range of curtain poles available and helpful with her suggestions and ideas. The order p... Ver más

Información sobre la empresa

  1. Diseñador de interiores

Escrito por la empresa

Just Poles are a UK based curtain pole and curtain track specialist. Our website is the UK`s largest online retailer of quality curtain poles and curtain tracks. We also manufacture bespoke curtains and soft furnishings. Our retail shop is based in the North East and offers the largest selection of top quality brand names such as Silent Gliss, Galleria, Alison Davies, Resina Design, Advent Designs, Byron and Byron, Lawson Johnston, Regency, Jones, Hallis Hudson, Rolls, Opus Studios, Speedy, Swish, Kestrel, Charles Rowley, Museum, Walcot House and many more. We also have a fantastic range of Tiebacks and trimmings to choose from. Visit our retail shop to see for yourself, a Huge display of curtain poles and curtain tracks. View Our Latest Collections Here. Browse by category, Manufacturer or if you are looking for a particular pole or track use our Search Feature. If you can`t find what you are looking for or need a little bit of advice please Contact us and one of our fully trained staff will be happy to help.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

434 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 50% de las opiniones negativas

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4,4

Todas las opiniones

(434)

10 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent service and OK delivery

I have used justpoles before for my curtain tracks ans I think they are good value for money. I needed four tracks this time for bedroom curtains. Web site is clear and easy to use, and customer service friendly and helpful when I rang up. Delivery could have been a little faster but I wasnt desperate for the tracks so it didnt matter.

Suggestions for improvement: Better photos with a 'hover zoom' facility. Add pull down menus for all the options (eg LH/RH pull, cord drop etc), rather than relying on comments in the text box.

Recommended and I would use again.

2 de diciembre de 2013
Opinión espontánea
Valorada con 5 estrellas sobre 5

Poletastic

I am really happy with the service received and my beautiful pole, I had first seen this pole in a local interior design shop and was quoted £120 more than what I paid here. Very pleased and I'll shop again.

1 de diciembre de 2013
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very poor service

Items not delivered. Long wait with emails not being replied to. Then wrong items delivered and no response to any email. Still waiting for two curtain brackets. Will not be using this site again.

29 de noviembre de 2013
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

Super speedy delivery and good value for money. Ordered a brushed steel curtain pole that is really a gunmetal colour but still works well with our decor but a colour check advisable if you're trying to match other areas.

22 de noviembre de 2013
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very helpful

They were very helpful on the telephone. My order came the next day super fast and lovely service. I will be ordering at lot more from them

20 de noviembre de 2013
Opinión espontánea
Valorada con 5 estrellas sobre 5

The right track

Great web site and easy to find just what I wanted after spending a day wandering around London! Delivery was efficient and prompt. Thank you very much.

20 de noviembre de 2013
Opinión espontánea
Valorada con 5 estrellas sobre 5

A refreshing change !

You were the only website that offered the full range of extra accessories for the Silent Gliss rail which we ordered.
When I had to phone you regarding delivery you were most helpful.
When it became necessary to arrange a specific time for delivery you were again very accommodating & efficient. The rail was delivered by Tufnells, well packed, in good order & at exactly the time stated. Very refreshing after our experiences with other deliveries !
My only criticism would be that the order status on your website was not updated promptly........hence my phone calls.

19 de noviembre de 2013
Opinión espontánea
Valorada con 4 estrellas sobre 5

Fantastic Service !

The poles, packaging and speedy delivery were without fault ............ my only difficulty came when I looked at the brackets and found that I could have done with dimensions beforehand ! : no major problem, but a sketch of mounting screw positions and pole to wall distance would be useful !

18 de noviembre de 2013
Opinión espontánea
Valorada con 4 estrellas sobre 5

No issues at all

A very fast delivery, well packed. Will recommend. Delivery in highlands, a bit more expensive but at least they deliver here with no hidden cost surprises.
Should take more advantage of the same price for special service delivery with Royal Mail fro items up to 2kg rather than opt for first class only! I realised they had a tool I needed and forgot to add to original order which meant that although the tool was £5 I would have to pay courier prices of £7.50 + £17.50 for highland delivery as it was too big for large letter option.
But would highly recommend. They provide enough variety and had no issues at all.

18 de noviembre de 2013
Opinión espontánea
Valorada con 3 estrellas sobre 5

Blinds ok but delivery not so great

Blinds were ok but took longer than expected for delivery then there was one missing I then had to ring them and they didnt seem to know anything about it said it would be delivery a week later, I then rang on the day it was supposed to be delivered and it hadnt been done so had to wait another week for delivery.

15 de noviembre de 2013
Opinión espontánea
Valorada con 3 estrellas sobre 5

Poles Apart !

Company was good to deal with on the phone but their warehouse let them down as there were essential parts missing from my order - the warehouse claimed everything was in the package for the courier. The courier delivered the package which was undamaged and not open so I guess I was being blamed although I do not know why. In the end, after a few calls I managed to get them to send out the missing parts as the rest of the order would have been useless to me. Somewhat disapppointed. Clearly the warehouse had not bothered to check the order.

11 de noviembre de 2013
Opinión espontánea
Valorada con 4 estrellas sobre 5

Nice poles, long wait

Took to long to deliver

7 de noviembre de 2013
Opinión espontánea
Logotipo de JUSTPOLES- Curtain poles and Curtain Tracks

Respuesta de JUSTPOLES- Curtain poles and Curtain Tracks

Hello Mr Harwood, thank you for the review.
The pole you ordered was a Made to Order pole set and had a lead time of up to 14 working days, the pole was delivered in 10 working days, which we appreciate can feel like a long time, but it was well within the expected lead time.
Regards
Justpoles Sales Team.

Valorada con 4 estrellas sobre 5

Product matched expectation and responsive service provided.

I ordered an oak curtain pole which when delivered was as good quality as I expected. The fittings were also complete. The only problem I had was that it took longer than expected to arrive. When I chased it up, it turned out it had been dispatched but was 'lost' in transit. Just Poles immediately sent out a replacement and kept me informed of the timeframe for the new delivery. I couldn't have asked for more, so well done!

6 de noviembre de 2013
Opinión espontánea

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