Good range of products, although some odd mainstream lines you can get anywhere. Main issue is the postage. Order placed Monday, despatched Friday, not due to arrive until 7 September and Royal Mail T... Ver más
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Good range of products, although some odd mainstream lines you can get anywhere. Main issue is the postage. Order placed Monday, despatched Friday, not due to arrive until 7 September and Royal Mail T... Ver más
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My friend bought a diary on the store, she got it embossed, she was so very happy, she lives in Kuwait, she asked me to leave a review for the store and their excellent customer service, specially... Ver más
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An amazing selection of products at reasonable prices. My order arrived very quickly and so well packaged even though it had to travel to the other end of the country! Will definitely be shopping here... Ver más
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I used to go to the shop in Covent Garden before retirement and always found the stock, service and advice excellent. So when I was in need of supplies years later, I had no hesitation in using the L... Ver más
La empresa ha respondido
Since 1973, London Graphic Centre has been in Covent Garden providing artists and designers with the tools that spark their creativity. The flagship store, opened in 1996, is a treasure trove of creative and art supplies, stationery, gifts and more. Our unparalleled range stocks the best there is from across the globe: from invaluable specialist items that are otherwise hard to source to great value, everyday essentials at a price that's hard to beat. Our online store mirrors our retail space. Together with our mail order service it connects us with the wider artistic community across the UK (and beyond). We'll deliver same-day to London, next-day across the UK and to most overseas locations.
16-18 Shelton Street, WC2H 9JL, London, Reino Unido
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Ha contestado el 84% de las opiniones negativas
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Order easy to place.
Delivery very quick indeed
Item exactly as requested

Respuesta de London Graphic Centre
I didn’t have a great experience in store but gave the benefit of the doubt and ordered online. I ordered on a Sunday and everything went ok. On Tuesday I got an email saying all my items were out of stock. I was told that this is because their system doesn’t update in real time so items might run out of stock as customers buy them in store. Regardless, it seems like an ineffective system and a waste of time. Customer service was polite about it but I did find the whole thing annoying and it put me off from ordering in the future.
In response to your reply to my feedback: I am fully aware that you are a shop in central London with heavy flow of customers. Hence me saying that this system isn’t effective for customers buying online in that they unlikely to get their items due to other customers purchasing their items in store. It’s not a live stock tracker which is inefficient and wastes people’s time.

Respuesta de London Graphic Centre
Easy to order from, items arrived quickly and well packaged, really pleased x

Respuesta de London Graphic Centre
I am still reeling from a terrible experience I had at the LGC. I ordered a print job - sent in by email - and when I came to collect was told to return the following day. I went back the next day. When I did the person behind the counter gave me short shrift and told me to return in a half hour. When I did return I was told to stand aside while he attended to other print jobs. At one point he went on his break whileI was standing there waiting. I stood aside for 21/2 hours. I am a woman in my 70s and was getting work done for an art exhibition. Finally the job was completed (not great) and I was charged £40 service on top of the paper and printing. The rudeness and lack of professionalism means that I will never ever use the LCG again.

Respuesta de London Graphic Centre
you get one star for using Dx as your courier...i will never use this shop again. Dreadful service.

Respuesta de London Graphic Centre
I ordered a few items from LGC and was informed days after I placed the order that the items were in fact out of stock because the website doesn't get updated often. I requested replacements for two items, which was accepted. Then, again, on the day of the delivery, I received another email to say that one of the items was out of stock. I received no warning, and the lateness of the notifications both times made me think that the order was being processed with no issue. This is sneaky and unprofessional. I want to avoid buying from large coorporations and have the desire to support smaller local business but LGC are making this very hard. I simply cannot trust them and can see that the same thing has happened to others also, so this isn't a fluke.

Respuesta de London Graphic Centre
Good range and delighted to find LGC selling the individual pens I wanted. Delivered quickly, would recommend LGC.

Respuesta de London Graphic Centre
Most of what I ordered arrived well packed and in good time, however, one item was withdrawn from the order; yellow ochre watercolour paint, which is to my mind a basic artists colour and should have been in stock.

Respuesta de London Graphic Centre
I bought an electronic eraser and some A5 paper.
They are both very good quality and the eraser was about £10 cheaper than where I was first looking.
Everything arrived on time which was 4 days on a 3 to 5 day,I could have had faster delivery if I paid . Very pleased and I would recommend.

Respuesta de London Graphic Centre

Respuesta de London Graphic Centre
Ridiculous time to get the item to me You should consider a better carrier

Respuesta de London Graphic Centre
First time I’ve ordered from the Graphics centre. It said despatched and then got another email saying some of the items were out of stock which was disappointing. They did the refund without any problems. Apparently they don’t have a live system so when ordering you don’t know if you’ll get everything.

Respuesta de London Graphic Centre
A bit of a delay with part of my order but Zoe from LGC was amazing and kept me informed throughout. Everything else went smoothly. Will definitely buy again!

Respuesta de London Graphic Centre
Yes,a first class experience from London Graphic Centre. The friendliest, helpful company I’ve ever used. They remind me how customer service used to be 30yrs ago. Not only was the customer service great but the delivery was also very speedy.

Respuesta de London Graphic Centre
I bought the Iris Circle drawing device. It's a brilliant product, easy to use and very well made. Although expensive I think it is worth the money. Delivery was speedy and efficient. My product was safely packaged to prevent damage and arrived promptly.
Fab service - on time and fast delivery. Really really pleased with the items I ordered and will order again. Much grateful thanks.
Delivered on time.Great value,pleased with purchase.Profesional and pleasant delivery service.
Brilliant. The London graphic centre had exactly what I was looking for.
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