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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

They have no security for your data on their website. Extremely worrying, do not trust them with your most precious information (family, children or payment) avoid!!!

Valorada con 1 estrellas sobre 5

Mind me is a cynical website. You pay monthly but have to actively cancel your subscription which auto renews without notice. The service is awful - the search is appalling making it hard to kee... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Far too expensive. You cant contact anyone without paying double a netflix subscription. Whatever about businesses paying that rate , they are making money off listings. For people looking for service... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We needed a new cleaner so I looked for an honest, reliable Irish website to find one. Within 2 days of placing an ad on MindMe.ie we had over 10 Garda vetted cleaners to choose from exactly matchin... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de cuidado infantil
  2. también en la categoría
  3. Cuidador/a de niños

Información proporcionada por diversas fuentes externas

Looking for childcare, babysitters, nannies, childminders or senior care? Find the quality care you need on MindMe.ie Ireland's largest Care Search Website


Información de contacto

2,1

Malo

TrustScore: 2 sobre 5

92 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 87% de las opiniones negativas

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2,1

Todas las opiniones

(92)

10 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Terrible Value

Mind me is a cynical website. You pay monthly but have to actively cancel your subscription which auto renews without notice.

The service is awful - the search is appalling making it hard to keep track of which caregivers you have already contacted or reviewed.

Honestly, I WISH there was another option.

1 de octubre de 2026
Opinión espontánea
Logotipo de MindMe.ie

Respuesta de MindMe.ie

Hi Eibhlin,

Thank you for sharing your feedback. We’re sorry to hear that you’ve been disappointed with your experience using MindMe.
We would like to clarify that MindMe subscriptions do automatically renew until cancelled, and this is clearly communicated throughout the subscription process. The renewal terms are displayed twice on our pricing page, shown again when payment details are entered, and confirmed in the email sent after payment.
Customers can cancel their subscription at any time through their account or by contacting us via our Contact Us page. Invoices for all payments are also available to view and download from the account.
Regarding keeping track of caregivers, users can 'Like' caregivers they are interested in, making it easy to save and revisit profiles they have reviewed.
For caregivers they have contacted, MindMe also provides a private messaging service and a Mailbox within the user’s account, where all sent and received messages are retained and remain available unless the user chooses to delete them.
We’re sorry if these features were not clear during your use of the site, and we appreciate your feedback regarding the search experience. We are continually looking at ways to improve the user experience.

Valorada con 1 estrellas sobre 5

Absolute money grabbers

Absolute money grabbers, you can’t even contact someone or get a number for them without committing to a minimum €27 a month! And they still mightn’t work
out.
And they’re taking from both the applicants and job advertisers.

Awful website too

8 de agosto de 2026
Opinión espontánea
Logotipo de MindMe.ie

Respuesta de MindMe.ie

Hi Hazel,

Thank you for taking the time to share your feedback. We’re sorry to hear you are unhappy with your experience of Mindme.ie
To clarify, families can search the website and view carer profiles completely free of charge. A subscription is only required when you want to contact a carer, including reading and sending messages through the platform. Subscriptions can also be cancelled at any time, so there is no long-term commitment.

It’s also worth clarifying that carers can use MindMe completely free of charge. We don’t charge carers to create a profile, be visible to families or receive enquiries. Our aim is to make it as accessible as possible for carers to offer their services while giving families a straightforward way to find and connect with them.

We understand that paying for a subscription doesn’t guarantee that you’ll find the right match, but the purpose of the service is to provide families with access to a wide range of carers and allow them to make informed choices before deciding whether to get in touch.

We’re continually working to improve the experience, and we appreciate feedback that helps us identify where we can do better.

Valorada con 1 estrellas sobre 5

Too expensive.

Too expensive.

I posted a job and got one reply after two weeks. Now the site wants me to pay appx €30 to read it. The volume of applications simply doesn’t justify this cost so I’ll have to go elsewhere even if that candidate would have been a great fit. I guess I’ll never know. In the meantime I’ve had 3 high quality applicants on a local Facebook page whom I’ll be interviewing.

4 de junio de 2026
Opinión espontánea
Logotipo de MindMe.ie

Respuesta de MindMe.ie

Hi Jessica,

Thank you for your feedback.

While posting a job is an important first step, we generally recommend that families also use our search function to proactively browse and contact carers in their area. Many carers may not apply directly to job posts but are actively seeking work and respond positively when contacted by families. Using both approaches together typically leads to more conversations and better outcomes.

We understand that paying to access applications can feel disappointing when the response volume is lower than expected. However, childcare and care recruitment is often about finding the right match rather than receiving a large number of applications. A single high-quality candidate can ultimately be more valuable than dozens of unsuitable applicants, and many families find that investing a little extra time in searching and connecting with carers directly helps them find the best fit for their needs.

Valorada con 2 estrellas sobre 5

For any carers, please read the reviews before advertising with this company

As a carer advertising for work this has been a complete waste of money. I paid for 6 months in advance but I think I will just delete my profile. Every Monday I get a message telling me about "new jobs in my area". It's the same 4 jobs that I saw when I signed up 2 months ago.

There is a feature called "elite carer" which you can provide proof of your qualifications and references to become verified. I've submitted the requested documents and references twice. It still lists on my profile as "awaiting requested documents". I've followed up with them to ask what else they need but never received a response. It appears the only way to get a reply from this company is to leave a negative review of them somewhere. They will respond to that.

Also, to echo what others have said, the costs are very high for what little the site actually does. I placed an ad in a local Facebook group for free and had several enquiries in the first 2 weeks.

For any carers thinking about listing an ad, read all the reviews here before giving Mindme.ie your money.

4 de mayo de 2026
Opinión espontánea
Logotipo de MindMe.ie

Respuesta de MindMe.ie

Hi Donal,

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience has not met your expectations.

Carers can register and continue to use the platform free of charge for as long as they wish. We also offer an optional subscription for carers who would like to feature their profile for increased visibility, but this is entirely optional.

Job alerts are automatically generated based on the location entered on your profile. We also recommend using the Search function to browse all available opportunities in your area, as this can often provide additional options. Our support team would be happy to assist with this, and you can contact them at support@mindme.ie

Regarding the Elite Carer feature, this service is not currently live on the site. A reply was sent to your email to advise of this, so we would recommend checking your inbox (and spam/junk folder, if needed).

In addition to email support, our team is also available via the live chat feature on our website homepage during business hours and we would be happy to help with any further queries.

Thank you again for your feedback.

Valorada con 1 estrellas sobre 5

No respect for GDPR

Continue to send emails despite unsubscribing multiple times. Will report for breach of GDPR.

27 de marzo de 2026
Opinión espontánea
Logotipo de MindMe.ie

Respuesta de MindMe.ie

Hi Deb, our support team has been in touch with you to resolve this. The 'Receive Promotions by Email' box was ticked in your account, so you continued to receive promotional emails. We have unchecked this now for you so you will no longer receive emails.

Valorada con 2 estrellas sobre 5

Far too expensive

Far too expensive. You cant contact anyone without paying double a netflix subscription. Whatever about businesses paying that rate , they are making money off listings. For people looking for services its already serious money to pay someone to mind your child. Its predatory. I posted on a local Facebook page instead. Got far more responses and was able to garda vet.

18 de marzo de 2026
Opinión espontánea
Logotipo de MindMe.ie

Respuesta de MindMe.ie

Hi Sue, thank you for sharing your feedback.
We fully appreciate that the cost of childcare is a significant consideration, and we understand your sensitivity to additional expenses. Our pricing is carefully structured to reflect the level of trust, safety, and quality we aim to provide across the platform. This includes ongoing investment in moderation, security, and features designed to support more reliable and informed connections between families and providers.
While informal channels such as local community groups can offer a quick alternative, they typically operate without the same safeguards or consistency. Our focus is on delivering a more dependable and secure experience, which many families and professionals rely on when making important decisions around care.
That said, we recognise that different approaches suit different needs, and we’re glad to hear you were able to find a solution that worked for you.

Valorada con 1 estrellas sobre 5

Definitely a scam for ill served Irish full time working people

Definitely a scam- a number of times I have posted an ad on mind me looking for afterschool help. All applicants when I meet them in person complain once I potentially offer them the job that the hours are not enough (clearly stated on my ad and backed up in person).
Waste of time (and money!) AVOID AVOID

8 de marzo de 2026
Opinión espontánea
Logotipo de MindMe.ie

Respuesta de MindMe.ie

Hi Maria,
We’re sorry to hear that you are unhappy with the applicants you contacted. Our platform is designed to connect families with potential candidates, rather than manage or guarantee individual expectations around roles, such as hours or availability. Differences in expectations can sometimes arise during the hiring process, even where details are clearly outlined in advance.
We take concerns around trust very seriously. Many families successfully use the platform to find suitable childcare support, and we continue to invest in features that improve transparency and communication between both parties.
We do value your feedback and will take it into account as we continue to review our offering.

Valorada con 5 estrellas sobre 5

Great site

Very useful site so detailed you can trust who you are using

11 de diciembre de 2025
Logotipo de MindMe.ie

Respuesta de MindMe.ie

Hi Jacqui, we are delighted that you are happy with our service and we do appreciate you taking the time to let us know!

Valorada con 1 estrellas sobre 5

Please see my last review

16 de noviembre de 2025
Logotipo de MindMe.ie

Respuesta de MindMe.ie

Hi Ash, if there is a review left for a carer, you can view this on the carers profile. Your advert is ON and showing on the website. You can check this by logging into your account and going to My Account and just click Preview. Please reach out to our support team by emailing support@mindme.ie or through the instant chat on our website. Someone from our team will walk you through everything and make sure you feel fully reassured.

Valorada con 1 estrellas sobre 5

Monthly fees to contact carers

Wish the fees were more transparent when registering. Someone who only wants to post one job shouldn't pay monthly fees I think. Perhaps a once off payment but what's being demanded for access to carer contacts is outrageous me thinks

1 de noviembre de 2025
Logotipo de MindMe.ie

Respuesta de MindMe.ie

Hi Eve,
Thank you for your feedback. Our pricing details are clearly outlined on our website at www.mindme.ie. Please note that the subscription covers access to contact and chat with carers, rather than paying per job.

You can cancel your subscription at any time — for example, if you only need the service for a month, simply cancel before the next renewal date.

If you ever need assistance, our instant chat service is available directly on the website, or you can reach out to our support team by email at support@mindme.ie — we’re always happy to help.

Valorada con 1 estrellas sobre 5

Difficult to navigate website

The website is extremely difficult to navigate, with confusing and counterintuitive UX. My active subscription status was hidden under a “Help on Membership” section, making it unclear that I was still being charged. This lack of transparency led to unintended subscription fees. Very poor user experience, would not recommend.

8 de octubre de 2025
Opinión espontánea
Logotipo de MindMe.ie

Respuesta de MindMe.ie

Hi Duncan,

Thank you for your feedback. We are sorry to hear your concerns about the website’s navigation and the placement of subscription information. The current layout is intended to consolidate account-related details under one section. We're actively reviewing how this information is displayed to improve clarity and user experience. If you need assistance with your account, our support team is available to help. Contact support by clicking on the ‘Chat with Mindme’ button on our website homepage or by emailing support@mindme.ie

Valorada con 5 estrellas sobre 5

Simply amazing

Simply amazing. Your caregivers are exceptionable and it eased our mind traveling out of the country, Thank you!

17 de julio de 2025
Logotipo de MindMe.ie

Respuesta de MindMe.ie

Hi Nakita, we are delighted that you are happy with our service and we do appreciate you taking the time to let us know!

Valorada con 1 estrellas sobre 5

I have to pay 29 euro a month to even…

I have to pay 29 euro a month to even contact a cleaner. Joke

2 de junio de 2025
Logotipo de MindMe.ie

Respuesta de MindMe.ie

MindMe.ie is a subscription service that gives you access to our large database of caregivers. You can post a free advert to see if it attracts candidates, and only subscribe when you're ready to contact them.

You can cancel your subscription anytime. If you only need it for a month, just cancel before the month ends and you'll only be charged for that month.

Valorada con 2 estrellas sobre 5

Be aware of auto-subscription without a monthly receipt email!

I thought this was a grand functional site until I realised my subscription was continuing months after I'd used the site. Please email subscribers a monthly invoice or bill or receipt on a monthly basis to make us aware that we are auto-subscribed!!

19 de mayo de 2025
Opinión espontánea
Logotipo de MindMe.ie

Respuesta de MindMe.ie

Your monthly invoice is available to view and download from your account. Just like any other subscription, your MindMe.ie membership automatically renews. We highlight this on our billing and Membership Plan pages, but we understand that if you're focused on finding care or a job, you may not always see it right away. While most members are aware of the auto-renewal, some may not notice it. There’s a reason for this.
We renew memberships because we don’t know where you are in your search. Everyone’s journey is different, and it can take time to find the right fit. If we stopped your membership when it expired, you'd lose access to the information you’ve gathered. By keeping your membership active, you can continue your searches and contact care providers without interruptions.
If you’ve found what you need and no longer want the full membership, you can downgrade to a free Basic account.

Valorada con 1 estrellas sobre 5

I couldn’t access contact details of…

I couldn’t access contact details of the cleaner I was hoping for as I had to subscribe

23 de abril de 2025
Logotipo de MindMe.ie

Respuesta de MindMe.ie

MindMe.ie is a subscription service which allows you to gain access to our extensive database of Carers and respond to applications from candidates. You can use the Search function to look for carers in your area and you can also create an advert for free to evaluate if your ‘Caregiver position’ attracts candidates.

To view mail and to contact Caregivers you need to subscribe. There are different ‘Membership plans’ which can be availed of and which can be cancelled at any time.

Valorada con 1 estrellas sobre 5

Let’s talk about the bait and switch

Update- they contacted me and said I need to refine my search which I did and yet I still only get one sitter in my area and the ones that were closer to me before I paid disappeared. I do not recommend this website. If I could give zero stars I would. I will contact my bank as I paid for nothing. I got a sitter elsewhere in the end.

19 de febrero de 2025
Opinión espontánea
Logotipo de MindMe.ie

Respuesta de MindMe.ie

Hi Emily, we did send you an email explaining that you were not using the Search function correctly and gave you step by step instructions on how to use Search. There are are 80 babysitters within a 3K radius of your Eircode.

Valorada con 3 estrellas sobre 5

Hi everyone

Hi
I've been applying daily on mine but no client respond. I was wondering if mindme used their own carers to fill the posts.They ask me for Garda vetting, and I told them I've been Garda vetted twice in Ireland.ive been in Ireland now for 8 years.NOT HAPPY

14 de febrero de 2025
Opinión espontánea
Logotipo de MindMe.ie

Respuesta de MindMe.ie

Hi Hester, we see that you have had many responses to your applications for jobs on Mindme. Please contact our support team if you need any assistance in viewing and responding to your messages. Garda Vetting is optional, and we see that indeed you have applied to be Garda Vetted with Mindme.

Valorada con 1 estrellas sobre 5

Carer never turned up.i am disgusted .I…

Carer never turned up.i am disgusted .I was relying on this person to come and give my mom a shower before attending a hospital appointment.very let down.will not use mindme again

12 de febrero de 2025
Opinión espontánea
Logotipo de MindMe.ie

Respuesta de MindMe.ie

Hi there, we are very sorry to hear this. Mindme facilitates the connection between caregivers and people looking for caregivers but we do not employ caregivers. Please can you contact our support team by emailing support@mindme.ie

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