They have no security for your data on their website. Extremely worrying, do not trust them with your most precious information (family, children or payment) avoid!!!
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Consulta las opiniones de los clientes
Mind me is a cynical website. You pay monthly but have to actively cancel your subscription which auto renews without notice. The service is awful - the search is appalling making it hard to kee... Ver más
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Far too expensive. You cant contact anyone without paying double a netflix subscription. Whatever about businesses paying that rate , they are making money off listings. For people looking for service... Ver más
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We needed a new cleaner so I looked for an honest, reliable Irish website to find one. Within 2 days of placing an ad on MindMe.ie we had over 10 Garda vetted cleaners to choose from exactly matchin... Ver más
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Información sobre la empresa
- Agencia de cuidado infantil
- también en la categoría
- Cuidador/a de niños
Información proporcionada por diversas fuentes externas
Looking for childcare, babysitters, nannies, childminders or senior care? Find the quality care you need on MindMe.ie Ireland's largest Care Search Website
Información de contacto
Glenoir, Ennis, Irlanda
- www.mindme.ie
2,1
Malo
92 opiniones
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Ha contestado el 87% de las opiniones negativas
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Search engine is so poor it makes it’s…
Search engine is so poor it makes it’s impossible to engage with jobs advertised - so glad I didn’t pay
5 de julio de 2022
Opinión espontánea
Respuesta de MindMe.ie
Hi Cathy, we are sorry to hear you experienced difficulty using search. This function is working as expected and we have had no reports of any issues. You can search by carer type, location, by distance and other variables. You do not need to subscribe to view the detailed profiles of our carers, but you do need to subscribe to contact carers you are interested in and to view mail messages. Our support team would be delighted to assist you, please email support@mindme.ie
I'm getting really fed up with websites…
I'm getting really fed up with websites like this, where you have to give all your personal details, then you can search for the service you require. And then they tell you, you can't do any without paying... You can't contact someone. You can't open your messages. If you are a paid service, say that first. Don't be sneaky.
2 de julio de 2022
Opinión espontánea
Respuesta de MindMe.ie
Hi Claudia, you can browse our database and view carer profiles without registering. If you wish to register, it is free and it is also free to create an advert. We do not charge you to access our extensive database of carers, nor do we charge to view carers profiles. You can browse carers in your area and when you wish to contact carers, send or receive mail messages using our secure messaging service, you do need to subscribe. All our subscriptions can be cancelled at any time. Please contact our support team by emailing support@mindme.ie if you have any further questions.
So far i am happy with the service and…
So far i am happy with the service and delighted with the carer that i sourced for my parents. I would now like to cancel the subscription but it is not clear on the website how to do so. Can MindMe PM me to tell me how?
22 de junio de 2022
Opinión espontánea
Respuesta de MindMe.ie
Hi James, we are delighted to hear you are happy with our service and that you have found a great carer on Mindme.ie! Our support team have been in touch with you regarding your subscription cancellation.
The quality of the sitters is brilliant…
The quality of the sitters is brilliant (Garda Vetting feature is great). Used just before the pandemic and after. Will be using it again.
16 de junio de 2022
Opinión espontánea
Respuesta de MindMe.ie
Thanks for your lovely review! We really appreciate it and are delighted you are happy with our service.
Numerous emails sent and none replied…
Numerous emails sent and none replied to. Farsical money grabbing website, the cheek of these people to charge money even though theres a shortage of childcare in Irland and people are on their knees trying to find someone. Very frustrating and waste of time.
11 de junio de 2022
Opinión espontánea
Respuesta de MindMe.ie
Hi Brenda, we are sorry that you are unhappy with our service. We are experiencing an unprecedented demand for carers at the moment, and in some cases it is taking longer than usual to find the right match. We would advise that you have a fully completed advert, and to contact as many carers in your area that you think may be suitable for the job you are offering. Our support team are happy to advise and assist you with any questions you may have, just email support@mindme.ie
We found an excellent nanny through…
We found an excellent nanny through Mindme. In fact there were 3 or 4 nannies that applied and were equally as qualified as the nanny we chose. Would recommend the service.
9 de junio de 2022
Opinión espontánea
Respuesta de MindMe.ie
Thanks for your lovely review! We really appreciate it and are delighted that you found your nanny with Mindme.ie
Avoid this “service” at all costs!
€25 had to be paid before I could read two applications for a job I had advertised. I replied to both and received no reply from either. Starting to wonder if these people are real or is it very much a case of false advertising! Don’t waste your money on this site.
8 de junio de 2022
Opinión espontánea
Respuesta de MindMe.ie
Hi Louise, Mindme.ie has been helping Irish families find quality carers since 2014. We are very sorry to hear that you are unhappy with our service. We do remind our carers on a regular basis to respond to messages they receive. You can search our site for suitable carers for free and create an advert for free. To read and respond to mail, you do need to subscribe. All our subscriptions can be cancelled at any time. Our support team are happy to assist with any queries you may have by emailing support@mindme.ie
Respuesta de MindMe.ie
Hi there, you can register with us and use our services regardless of gender. We do not discriminate under any circumstances.
POOR SERVICE, NOT WORTH A PENNY
Such a poor experience ! Firstly , I had to buy premium Subscription in order to see emails from candidates that replied to my ad, then it still didn’t work despite the payment and me emailing them about the issue. Then they double charged me ( I was eventually refunded the 2nd payment ) and promised free 2 weeks for when my subscription didn’t work. I was fed up and I thought I have already cancelled it but , I was charged again for a full month and was told I should had cancelled subscription before the particular billing day and email them to avail the 2 free weeks. Bottom line : asked them to delete the account.
MindMe: poor service, old adverts , and very expensive subscription that isn’t worth the service!
Do not recommend !
7 de febrero de 2022
Opinión espontánea
Respuesta de MindMe.ie
Hi MB, We are very sorry that you are unhappy. Our support team dealt with your query immediately, and as far as our records show you were happy with the outcome of their efforts. Our records show that you subscribed twice to our service on 2 separate dates. We informed you of this and refunded the double payment and cancelled this double subscription immediately. We advised that you had 1 active subscription. Subscriptions renew until cancelled. There was a delay in your account activation due to the 2 subscriptions created on consecutive days. We offered you two weeks free access to the site as a gesture of goodwill as you had no access for a short period of time. MindMe.ie takes customer service very seriously and has many thousands of satisfied clients. We appreciate your comments and continually review our procedures to make MindMe.ie as user friendly as possible
Scammers
Scammers
I paid for subscription because it said you get notified of jobs before they are posted, guess what?...NEVER got notified yet i see new jobs everytime i'd log in, been a member since 2019 even now not a single job i got from there, sometimes its jobs that were posted in 2020, why MindMe cant remove jobs once they filled is beyond me.
3 de febrero de 2022
Opinión espontánea
Respuesta de MindMe.ie
Hi, this is not what a carer subscription is for. As a carer, you can subscribe to have your profile brought to the top of Search in your area. You do not have to pay a subscription to get notified of jobs in your area. This is free. All you have to do is tick the box 'Receive Promotions by email' and 'New Mail Notification' to ensure you get notifications. We also recommend that you fill in your profile fully and use our Search function to look for jobs in you locality. We have thousands of carers registered with Mindme and postions are filled daily. Accounts that are not logged into after 3 months have their adverts turned off. We do remind all members to turn off their adverts when positions are filled.
MindMe.ie takes customer service very seriously and has many thousands of satisfied clients. Our support team are more than happy to assist you with any queries you may have. Just email the team at support@mindme.
Our family has been using mindme to…
Our family has been using mindme to find carers for our parents. We have found wonderful people. Mindme is easy to use and customer service is excellent. I highly recommend this website.
22 de enero de 2022
Opinión espontánea
Respuesta de MindMe.ie
Thank you for the positive feedback, it is really appreciated!
Absolute joke
Absolute joke! Waste of money and totally frustrating. Have sent literally dozens of messages to potential “childminders” over the last three months and less than 10 have replied despite the messages being read! At least three of the responses were to saw they were no longer available but didn’t know how to change or remove their profile. The “featured” candidates are the worst for replying. Almost 3 months in with 3 months of subscription paid and I haven’t found one prospective childminder out of seemingly 100s in 10km radius of my home!
13 de enero de 2022
Opinión espontánea
Respuesta de MindMe.ie
Hi there, we are sorry to hear that you are unhappy with our service. We are experiencing an unprecedented demand for childminders at present on the site and in some cases it is taking longer than usual to find the right match.
We do encourage our members to respond to mail promptly and also to turn off adverts that have been filled. We also ask that members reply to parents and carers as a matter of courtesy. Our support team is more than happy to assist anyone who needs advice or help with any aspect of our service or their account. You can contact our support team by emailing support@mindme.ie and we would be delighted to help you in your search and give you any assistance needed.
Lack of candidates in the country but poorly managed by mindme
I understand the lack of candidates in the market at the moment is exceptional, but the company (mindme) needs to update and modernise its website and approach. I contacted over 20 candidates and while some messages had been read and not replied to, most messages are not even read. This highlights the fact that these candidates are no longer available for work. Also alot of the candidates said they had found employment and are still on the site today. Replying and saying (we cannot monitor if candidates have already been hired etc is not good enough) a simple contact email sent to all applicants to say if they had found work would help with this. As I said, I understand this situation is very unusual with the lack of applicants and I understand the companies position but I think this could be monitored better.
7 de septiembre de 2021
Opinión espontánea
Respuesta de MindMe.ie
We do encourage our members to respond to mail promptly and also to turn off adverts that have been filled. We ask that members reply to parents and carers as a matter of courtesy. This is flagged at the top of every mailbox.
We do email all carers with unopened mail and request that they respond to mail as soon as possible. If mail is not responded to, profiles are turned off.
Thanks for your feedback, we do appreciate it.
all they want it money for subscription…
all they want it money for subscription but they dont update their ads- avoid!
19 de agosto de 2021
Opinión espontánea
Respuesta de MindMe.ie
Hi Kasia, We do encourage our members to respond to mail promptly and also to turn off adverts that have been filled. We also ask that members reply to parents and carers as a matter of courtesy. Positions on Mindme are filled very quickly, We have thousands of carers registered and at this time of year it is very busy and a lot of roles are filled very quickly. The most successful adverts and those that fill positions quickest are the ones that contain a lot of information about the position offered and the times required etc. We also find that using the search function and contacting as many suitable carers in your area greatly enhances the success rate.
You can cancel your subscription at any time. Thanks for your feedback, we do appreciate it.
You need to start a paid subscription…
You need to start a paid subscription to even contact a caregiver.
7 de mayo de 2021
Opinión espontánea
Respuesta de MindMe.ie
Hi Leonhard, MindMe.ie is a subscription service which allows you to gain access to our extensive database of Caregivers. You can create an advert for free to evaluate if your Caregiver position attracts candidates. If your advert attracts candidates and you would like to view mail, you need to subscribe. When you find a caregiver you would like to explore further, you use the Mindme.ie secure private messaging system. This allows you to ask questions and to request more information. There are different membership plans which can be availed of and which can be cancelled at any time.
Thank you for your feedback, we do appreciate it.
Very Frustrating
Very Frustrating. You pay a subscription to access details of the best carers in the area that are listed as ‘available’ for the times you need - but out of 6 carers I contacted, exactly 6 were NOT available. Some said “I have not used that system in years” ???? But the mindme folks say they delete old profiles. That is simply not true in my experience.
I have some sympathy for the company insofar as they can’t regulate every carers availability but then they should not charge me - the customer - for providing completely useless and outdated information. If you are going to take peoples money, provide a bloody service for it!
23 de noviembre de 2020
Opinión espontánea
Respuesta de MindMe.ie
Hi Mark, we are sorry that you are not happy with your experience of Mindme.ie
Before you subscribe to a subscription, you can register and set up an advert for free. You can search our database for carers in your area to see if there are suitable candidates for your needs. Carers can apply for the position you are offering too. It is only when you wish to make contact with prospective carers that you need to subscribe. All subscriptions can be cancelled at any time.
We also do remove inactive accounts periodically and do also ask members to remove profiles if they are no longer needed.
Thank you for your feedback, we do appreciate it.
Thank you Emily
Having cancelled my subscription with MindMe back in August I was a littke perplexed as to why I was still getting charged for the last 2 months. I emailed their support service and got a prompt reply from Emily. Having confirmed my email address and mobile number she confirmed my subscription had in fact been cancelled and promised to help me get to the bottom of why I was till being charged. It turns out somehowI had registered my email twice but with a small mistake that was identifying me as 2 separate people ( possibly through logging in via Facebook ). Emily got to the bottom of this for me very quickly and explained what happened. I was feeling quite frustrated that I had been charged but she kindly offered me a courtesy refund. I was very grateful for this and she cancelled the duplicate account. She actually made my day. Thank you very much for acting so promptly and efficently and giving me a good user experience with the site you deserve a payrise :-)
4 de noviembre de 2020
Opinión espontánea
Respuesta de MindMe.ie
Hi Michelle, thank you for your review and positive feedback. We really appreciate it!
I'm finding it very hard to trust this site the…
Very hard to trust this site the reviews are quiet shocking nearly every review is about this site been scammers and robbing money from prople very frightening indeed to see all these reviews also i notice nearly all of the adverts are out of date been looking for quiet long time now
30 de octubre de 2020
Opinión espontánea
Respuesta de MindMe.ie
Hi Reg, we are sorry to hear that you have a negative impression of Mindme.ie
Mindme is Irelands largest care site and we have been in business since 2012, and we continue to connect caregivers with those looking for care. We have new members join on a daily basis, please do check the scroller on our Home page to see the newest members. We have a dedicated support team, who are available to assist with any issues or queries you may have. We are also very transparent regarding our service and our subscription prices. All information regarding subscriptions is available to view on our website and also of course in our Terms and Conditions, also viewable on our website.
A lot of outdated adverts
A lot of outdated adverts. Below is a copy of a msg sent through contact page of their site, the only way of contacting them.
I am very disturbed by the fact there is no membership cancellation information on your website, no telephone contact number and no direct email address, neither is there any way to renew a subscription manually.
Together these points suggest a cavalier service with a money grabbing attitude.
Please take note. My subscription is cancelled. I require you to confirm in writing to me by return to the above email address, that all of my payment details have been deleted from all your computer and data storage facilities including any backed up or retained information. Failure to do so will result in a complaint being lodged with the commission of data protection. UPDATE... THE REPLY BELOW IS UNTRUE
26 de agosto de 2020
Opinión espontánea
Respuesta de MindMe.ie
Hi Derrick, our support team have been in contact with you regarding your mail.
We do have clear and transparent information on our website regarding pricing and there are clear and simple instructions on how to cancel your subscription in your account. Our support team are contactable directly via 'Contact' on our website, and are on hand to assist with any queries. Thank you for your feedback, we do appreciate it.
simply no good.
outdated adverts, too little caregivers offering their services. Messaging service not working as severals caregivers realised only months after I had send then a message. Auto renewal rip off.
2 de junio de 2020
Opinión espontánea
Respuesta de MindMe.ie
Hi Perrine, we are sorry to hear you are not happy with our service. Our system automatically deletes profiles that have not been accessed or logged into for 3 months. We do encourage everyone to turn off their adverts if they have found a job or filled a position and we also ask that members reply to parents and carers as a matter of courtesy. Thank you for your feedback, we do appreciate it.
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