Ticketlords Opiniones 

833
TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I cannot recommend Arya enough from my first call and messages, she made the entire booking process completely stress free. Incredibly patient, good listener and always available when I needed clarifi... Ver más

Valorada con 5 estrellas sobre 5

They always have gone the extra mile for me to get the best price and they have payment plans to make it easier to fly .The staff are very efficient, polite and helpful especially Muhammed who has be... Ver más

Valorada con 1 estrellas sobre 5

Do not trust Ticket Lords. They are currently holding my £90 deposit hostage after failing to provide the flight I booked.When I contacted them to pay my remaining balance, they refused to honor the o... Ver más

Valorada con 5 estrellas sobre 5

Abeera was prompt and helpful at resolving my issue and managed to find me alternative flights for the same price. This is a trusted website and helpful. Initially I did not have a great experience wi... Ver más

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4,1

Muy bueno

TrustScore: 4 sobre 5

833 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 31% de las opiniones negativas

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4,1

Todas las opiniones

(833)

196 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

SCAMMER COMPANY BEWARE

Phoned few times about my deposit to be refunded .how on earth they will tell me that its the airlines fault which in the first place it was agreed and confirm in their part that everything is confirmed ,and now they won't returned my whole deposit.tha manager tried to bribe me to removed this review and she will return my deposit.i have the evidence via email about the confirmation. I'm begging you don't ever use this company they're fraudster scammer.they ask for deposit and when yoir about to pay for final payment the agreed flight is no longer available .they will offer you an expensive and different dates not on the one that you've agreed.the agent is so rude and tried to make you feel that it was your fault.

7 de noviembre de 2025
Opinión espontánea
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Respuesta de Ticketlords

Thank you for your review. We have checked your case and would like to clarify that the deposit you paid was used to hold your fare until the agreed payment deadline, and when the fare changed the original booking was affected by the airline, not our staff. As a gesture of goodwill, we have already offered you a full refund of your deposit without any deduction and requested your authorisation, but we did not receive a response. Please email us at admin@ticketlords.co.uk
with your booking reference, the name of the agent who handled your case, and the email you mentioned so our management can review everything in detail and resolve this matter for you.

Valorada con 4 estrellas sobre 5

Ticket booking

I ve booked tickets from zayn, he is very helpful and polite, very good service Anwar all the questions, very good service, thanks zayn, looking forward to use your service again

31 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you for asking me to give my…

Thank you for asking me to give my review.
I had a good experience with the officer who served me, Mr Kabir Shah.
From the beginning on 1st to the end, he remained composed, friendly and helpful.
Mr Shah gave me time,to talk and explained to me whatever I was not sure.

4 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Made a good choice coming here

Made a good choice coming here,normally go to Trailfinders but going on the net I was drawn here service was very good and the agent who looked after my inquiry was on the ball helped in every way he could and ended up getting me a good deal so now I’m flying direct and not spending time at stopovers so very well done Zayn Thanks a lot

4 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Meeting with good people

Hi arya first of all I really thank you verry much for your support I have cleared my ticket I am verry happy to know somebody like who supporting and make my travel easy to get a chip ticket I really appreciate that and I hope to continue baying a tickets on the future once aggain thank you verry much

3 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

I gave Alisha Irtaza five stars because she was excellent and efficient in finding me a flight and she was willing and enthusiastic to help make sure my needs were met. We need more people like Alisha who are willing to go the extra mile to help others. Thank you Alisha.

30 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I was looking for cheap tickets I have…

I was looking for cheap tickets I have seen one for 1800 I was supposed to travel with my wife and 4 kids I was ask to pay £420 deposit which I pay to them then they come back to me saying the flight has unconfirmed my ticket and they have found another flight for over £3k I ask for my money back they send me email about the refund they say I’ll get £250 and then the rest they only give me £220 and wanted to give me travel voucher saying I have accepted that on email and I never did I accepted that they still got my money I’ll not recommend this site to anyone the guy I was dealing with his name is kabir all they wanted is your deposit ones they have to you are done I’m not living my money in your hands even if that takes life time scammers

24 de septiembre de 2025
Opinión espontánea
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Respuesta de Ticketlords

Thank you for your review. We have checked your case and would like to clarify that your deposit was taken only to hold the fare until the agreed expiry time. When the airline cancelled the original reservation, we offered you an alternative flight at the closest available fare. We also offered you a full refund without any deduction and requested your authorisation, but we did not receive a response. If you did not accept the travel voucher, please provide the name of the agent you dealt with, your booking reference, and email us at admin@ticketlords.co.uk
so our management team can resolve this matter immediately.

Kind regards,
Ticket Lords LTD

Valorada con 5 estrellas sobre 5

Alisha was very helpful

Alisha was very helpful. She got me a flight within our budget and was very clear on all the logistics including layover hotel transfer and we got a discount voucher of over £100 to use for our next flight open for 5 yrs. We will definitely be using them again. Thank you Alisha

13 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

They took advance payment for the…

They took advance payment for the confirmed flight and then increased the price. Do Not BOOK its a scam

**********************************************
Thank you for your response, but this does not reflect what actually happened.

Your staff repeatedly told me that your phone lines were down and that you could not take my balance payment, while still assuring me that my booking was “confirmed.” I made multiple calls regarding my ticket and specifically to pay the remaining balance, but your team refused to take payment due to these claimed technical issues.

When I became suspicious and requested a refund, only then did you suddenly claim the fare had increased and you refused to refund me, which clearly shows the situation was created to charge me more.

The balance was not paid because your staff would not take it, not because I failed to pay.
Your explanation is therefore incorrect.

13 de septiembre de 2025
Opinión espontánea
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Respuesta de Ticketlords

Thank you for your review. We have checked your case and would like to clarify that the advance payment you made was a holding deposit, used only to secure the fare until the agreed payment deadline. Airline fares are live and can change at any time; if the balance is not completed in time, the airline automatically cancels the fare, not our staff. In such cases, we always offer the next available confirmed fare or a refund according to our Terms & Conditions.

If you provide your booking reference and contact details to admin@ticketlords.co.uk
, our management team will review your file and assist you further.

Kind regards,
Ticket Lords LTD

Valorada con 1 estrellas sobre 5

Absolutely ridiculous stay away from…

Absolutely ridiculous stay away from these scammers and fraudsters because that is what they are pretend the can secure you tickets for reputable airlines at half the cost , in order to obtain your deposit, can’t do enough for you then once deposit is paid they drop you like a hot potato won’t answer calls till after your cut off point to pay your balance then say you have forfeited your tickets , absolutely full on fraudsters then try to get your money back they are rude and lack any customer service they only want your deposit and will then drag it out and offer you vouchers and a 5 percent refund on your initial deposit , I warn everyone don’t give them a penny they are scammers

21 de octubre de 2025
Opinión espontánea
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Respuesta de Ticketlords

Thank you for your review. We have checked your case and would like to clarify that deposits are taken only to hold a fare until the agreed expiry time, and if the balance is not paid by the deadline, the airline automatically cancels the reservation.
We never intentionally increase prices — airline fares are live and can change at any moment. When this happens, customers may use their full deposit as a credit voucher without losing any money, or if they insist on a cash refund, cancellation charges apply as per the Terms & Conditions accepted before payment.
We do not refuse calls intentionally, and our team is always available to assist.
If you believe there is any misunderstanding, please email us at admin@ticketlords.co.uk
with your booking reference so our management can review your file and provide a resolution.

Kind regards,
Ticket Lords LTD

Valorada con 1 estrellas sobre 5

Avoid Ticket Lords – Poor Service and No Refund

We had a very disappointing experience with Ticket Lords. We booked flights and paid £160 deposit via debit card, but when my mother tried to get a refund, the company refused to return my money once they could no longer provide their services basically leading us astray and lying to us. We was told the refund had been processed, but it never appeared in my account. Every time we called to resolve the issue, the call was abruptly disconnected repeatedly when I asked for my full refund.

They continuously lied to us telling us the refund was being processed then to be told only £16 was being refunded which is not acceptable. They are quick to take your money but when they can’t deliver the flights that you require they want to refuse to pay you your money back. Their customer service is extremely poor and unhelpful, and I cannot recommend using this company. I am now pursuing a chargeback through my bank and reporting them to the relevant authorities.

21 de octubre de 2025
Opinión espontánea
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Respuesta de Ticketlords

Thank you for your review. We have reviewed your case and would like to clarify that the deposit you paid was used to hold the fare until the agreed booking expiry time. When the airline cancelled the original fare due to non-payment or availability changes, we offered you the next available option.

As per our Terms & Conditions agreed before payment, you may use your full remaining deposit as a credit voucher for any future booking without losing any money. If a customer insists on a cash refund instead of a voucher, cancellation charges apply.

We also request that you provide your booking reference, contact details, and the name of the agent who assisted you, as our system does not match your profile name. Please email us at admin@ticketlords.co.uk
so our management can review your refund trace — we have already attempted to process your refund and are awaiting your authorisation.

Kind regards,
Ticket Lords Customer Care

Valorada con 5 estrellas sobre 5

I m happy with the sevice they provide…

I m happy with the sevice they provide me .excellent services.i will be back again i will recomend Mr shorab thank you so much

13 de octubre de 2025
Opinión espontánea
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Respuesta de Ticketlords

Thank you for your kind feedback!

We’re glad to hear you were happy with the service, and we’ll make sure Sohrab receives your appreciation. We look forward to assisting you again.

— Customer Support Team
Ticket Lords LTD

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