UDFYN Opiniones 79

Hopeless. Had to use Paypal to get my money back.
NEVER EVER AGAIN

Seems I have been scammed, put an order and have been chasing them for a week now by phone, email, live chat..for any updates without any response from them.

TOTALLY AVOID

Very Happy with Uniform Tshirts & Polo’s I ordered. Will be using them for my hoodies once we get closer to winter

UDFYN ARE COMPLETELY USELESS, THEY GOT MY ORDER WORNG AND ARE COMPLETELY UN CONTACABLE AND NEVER REPLY TO ANY OF MY MESSAGES OR ANSWER THEIR PHONE

I ordered 9 shirts ($311) Paid extra for express delivery within 7 days. I asked on day 5 (Friday) if they'd be there next day (Saturday) as I assumed they wouldn't be delivered on day 7 because it was a Sunday. I also needed these shirts for the Saturday for my best friend's surprise birthday dinner. Their response was 'Your order will be in production next week'. Very outside the 7 day window. Obviously I was beyond annoyed so I asked VERY POLITELY how I can start the process for a refund as they aren't going to arrive in time, they are no use to me after the birthday dinner AND they hadn't gone to production yet.
No response.
So I asked again on the Monday (day 8), to which they said on Tuesday evening (day 9) 'Your order is in the final stages of production, you have 2 options - get your order as normal or get a total refund of $19?!'
Not $19 per shirt, $19 total? Which is what I paid for the 'express shipping '. I advised that this was unreasonable as I asked for a refund before they had even begun production (their words btw) and I wouldn't accept anything less than a full reimbursement.
Crickets.
I have messaged multiple times since.
Nothing.
I am a hard working, kind and reasonable person. I NEED this money for Christmas and bills. I cannot believe a business could rip someone off like this. I was drawn to the 40% discount on the first order. Should've been obvious then.
STAY. AWAY.
I will be going to the ombudsman. If that doesn't work, I will be going to A Current Affair. There is NO way I am letting these people take my money.

I ordered two t shirts, used their size chart on their website to gauge what shirt to order.
The sizes on the website are completely wrong the shirt I received was about 5cm shorter and thinner than it should be.
I contacted them immediately and didn’t get a reply for five days.
I am still waiting for this to be refunded.

Great tees. Highly recommended

Rubbish from the minute that I placed the order, firstly regardless of the format that you submitted your artwork in they will send a generic email stating that they are having difficulties with it and try to get you to pay extra for their graphic designer to redesign it.
Secondly, The production time is not as advertised, I’ve been waiting 5 weeks and my order is still not out of production yet, it’s just a simple print on so as basic as it could be.
Don’t waste your time and money, go with any other company.

I have placed an order for a couple of polo shirts to see what they would look like but unfortunately UDFYN decided to change my logo and printed it on the shirts without my consent. Regardless of technical difficulties, my logo should never have been changed at all. Disappointed and obviously do not recommend this business

Very disappointing experience. We had to wait over two months for our order to be dispatched, during which time our emails went unanswered. When the uniforms finally arrived, several items were faulty: two shirts had visible traces of ink on the back, one hi-vis shirt had a damaged fluorescent band, and a shirt in size small was missing altogether. For the long wait and lack of communication, the quality received was unacceptable. Would NOT recommend.

Really well fitted polos. Boys love them!

Took my order and payment and never delivered nor refunded. Got messed around and after 4 weeks they decided to call and explain they were out of stock of shirts blaming some technical glitch on their server. Lost over $1000 to these scammers ! I begged them for a month for my refund but never got it. Had to pay my sports club back this money and we went on tour without our tshirts .

I recently reached out to Udfyn as our uniforms needed a refresh. Their shirts are excellent, fit really well and have moisture wicking fibres which for us was really important. The whole process from intro to delivery was seemless. I reached out to their staff, discussed what I needed and the design that I liked and sent them the artwork. They even helped convert my basic attempt at a logo into a proper format, so when we order our next products, we have the right file format. From production to arrival was about a week and I couldn't be happier with the service and the end result. I've included a photo in my google review for reference if you're reading this and want to see the end result. Ive already reccomended them to some friends and will continue to recommend them. Excellent experience.

Wish I saw review. Looks like everyone having same problems. No mock-ups. Does not answer phones. Stop replying on chats. Still no mockup and no shirts. Waiting over 2 weeks. They say 4 buisness hours for mock-ups to be sent......

Stay clear!!!

Scam, paid for printed work shirts and cannot contact them, I have been waiting over 6 months.

I placed an order 6 months ago. I have not received the items. I’ve been unsuccessful in contacting them multiple times.

Paid for a full company set of branded workwear. Told logo incompatible charged to change week later. Problems with production but processing that week. Week later nothing no reply no answers. Phone unreachable chat no longer reply’s and same with the emails.

Stay well clear of this company. Ridiculous.

Down over $1k. Wish I seen these reviews before ordering!!

The artwork and the embroidery are two different colours.
They are not professionals.
Difficult to communicate.
They don't have an accessible email.
They try to scam you at first thereafter they will ask you to pay for express post and hold on to your order.
I'm not happy at all .

One of my 6 items came from my order, it took 4 months to arrive and now they keep saying they will email me about the other 5 to no avail. Avoid this company.

this may be a lot to take in everyone

this started when my partner attempted to buy work wear which didn't show up so i investigated

The ABN that was supplied on the invoice for purchase from UDFYN. come back as, A.A CLARKE & B.T CLARKE with connections to lightning promotions which has the same address that UDFYN is currently supposed to be conducting business at, which is, 23 Nicholas Dr Dandenong South, Victoria
which UDFYN is not registered as one of their entities on the Australian business register and doesn't have its own ABN.
How ever PSA Print Supplies Australia was registered under their ABN and is located at 172 Evans Road Salisbury Qld 4107 which is in another state and 100% a scam front

The connection between these companies is the address and this number 03 97682332 which only displays in the 24hr turn around section on the UDFYN website. IT WILL BE DELETED WHEN THEY SEE THIS
they more than likely overlooked that detail when reconstructing the site from lightning promotions.
Other numbers on the site swap and change daily if not hourly.

these numbers have shown up in the (our details) section on the UDFYN Site
(03) 9069 5009,
(03) 9069 4194
(03) 9069 4772
(03) 9111 7163
THE NUMBER SHOULD NOT BE CHANGING IN THAT LOCATION ON THE SITE. IT SHOULD BE THEIR MAIN CONTACT NUMBER

HOWEVER IF THEY CALL, IT COULD BE FROM DIFFERENT NUMBERS BECAUSE THEY ARE USING A VOIP SERVICE TO REACH OUT TO CUSTOMERS

things i also found weird were the bank details on the invoice the were for bradalson pty ltd with a NAB account for payment with BSB 083004 ACC 906163906.
which is a different entity again and
is part of their merchant scam

And the google search for A.A Clarke sent me to dun and bradstreet which are debt collectors and shows the principle as ALTHEA CLARKE that info matches the ABN register, who is connected to lightning promotions and the address list above

ALTHEA CLARKE is a T.V personality from Washington DC so she more than likely has been part of a identity theft.

37 reviews shows this is a scam I AGREE, so PSA Print Supplies Australia listed above is more than likely a scam stay away people.