UDFYN Opiniones 79

Been waiting my T-shirts more almost 2 month without know if will come or not! Not answering also not saying anything about the delivery, say that delivery not showing! DON'T BUY FROM THEM!

BEWARE!

I cannot speak more unfavourably about UDFYN. Appalling product. Appalling customer service. Appalling efficiency. My experience with this incompetent 'business' was shocking from start to finish, the whole 4 months, after ordering 1 shirt to sample their product. Thankfully I only ordered 1! Took almost 2 months to get one shirt, quality of the fabric was awful and the artwork on the front was so uneven it was unwearable - unfortunately I cannot post a picture for potential buyers to view what they will be paying for. After several attempts to speak to 'customer support' a full refund was authorised and assured it would be processed with 1 week - that was 3 weeks ago! My attempts to contact UDFYN via phone, email and online chat to follow up on my refund have all failed. No-one answers the phone, replies to emails or connects online chat - what a surprise! Have reported UDFYN to Fair Trading and bank charge back - I strongly suggest anyone who has had a similar experience to do so aswell.

Sent me the wrong shirts. Initial order was what I expected. The second order was a complete different shirt that I spent 500 to get printed on. Didn’t bother opening or checking the second order because I ordered the exact same item which actually wasn’t the same once I opened the printed shirts that I got printed on from my own printing supplier. Long waiting times in the order as well. I called them up to dispute the order. The person on the phone said management will call back. It’s been 5 days now and no one has called. Appalling business and customer service. The guy on the phone sounds like a kid in his bedroom

Horrible
Horrible
Horrible to deal with & didn’t get the products I ordered. Scammers

DO NOT ORDER 🚫. FROM THIS COMPANY.

I called the company in Melbourne and double checked logo size reconfirm colour material all the details before submitting the order online.

Promised 3-7 business days: Arrived after 2 weeks
Quantity: ordered 4 only received 3
Quality: terrible material
Colour of the logo: completely wrong colour
Customer service: even after delivering poor quality products and stealing 1 shirt. They refused a refund.

This is nothing but a scam. Go to office works they will do a better job.

I wish there is an option to upload photos here, I could show how horrible they are.

Wish I could give ZERO stars. By gosh I wish I had chosen ANY OTHER printing company but this one. Absolute waste of time!!! I should have printed this at Office works.
Order supposedly had courier booked 2 days ago but the tracking says it is being prepared for collection by the sender ie it is still not in transit to me on day 9 after paying for the tshirts. 'Fast turnaround advertised, 1 to 3 days production and 1 to 3 days delivery'. Complete rubbish.

Please don’t trust this company, shifty people run this business,

I was initially skeptical after reading mixed reviews online, but a friend recommended this company for their high-quality products. Despite my reservations, I placed a small order based on my friend's recommendation and the quality of their uniforms. The customer service team was helpful when I reached out via chat.

Throughout the order process, I received regular SMS notifications, which kept me updated. Surprisingly, my artwork was submitted and approved on the same day I placed the order. I'm pleased to say that I received my items just 7 days after making the payment.

7 weeks later, still waiting for my 2 shirt order? No one answers ph, no one answers emails, if they reply by chat, it's 'wait one second' & they never get back to you. Absolute joke, do not use this mob.

Do not use this company! They do not answer the phone or emails, and 3 shirts, that I was told would take 5-8 days, still haven't arrived a month later!!!shocking!

This is scammer.
Order the items now 7 weeks nothing came. They provide Indian tracking details but not showing here.
About to report police.

Would give negative stars if I could. Udfyn takes your money and provides blank tracking details. Poor communication and extremely slow turn around - IF you even get your items. Buyer beware…

Look I actually thought they were a scam the whole time. I rang and spoke to the same girl the whole way through got tracking details from her and tracked my package which was in India. They actually have a factory in India and 3 in Australia. After 3 weeks they I received my package and the quality of the polos and hoodies is actually very good. So no it’s not a scam company but it is poorly ran

I had previously written a review saying I believed this company was a SCAM. they contacted me asking for another chance to fix their miss communication. They were lovely to deal with and I received my customised hoodie today. It’s fantastic quality. Print is good quality and perfect I appreciate it very much.

Scam company based in india ibeleive? There phone is fake message that rings out. Only way to contact is via chat on there site, always say call back in 24hrs never do. Dodgy company stay the ..... away

Negative stars if possible. Doesn't reply to emails. Doesn't pick up phone. SCAMMED