Sometimes they deliver OTIF, but if they don't, good luck getting hold of anyone. No direct contact number. WhatsApp isn't checked. Emails go unanswered. Prices are competitive, but the company clearl... Ver más
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Consulta las opiniones de los clientes
I have had a frustrating 3 months trying to get my Itho MVHR fixed and its still not resolved. The unit is only 2 year old The company don't recognise that communication is huge part of customer satis... Ver más
I knew i wanted some ventilation, just not what i wanted/needed exactly. Having the ability to whatsapp and get some good advice really helped. Also, I missed a digit of the postcode from the de... Ver más
This purchase was a first for the builder working on our kitchen/diner refurbishment. He is so impressed with the result that he intends to use this as an option for future jobs he does. Managed to... Ver más
Información sobre la empresa
Escrito por la empresa
Ventilationland is the webshop for the United Kingdom with the largest range of ventilation products for private people and business customers.
Información de contacto
1 Brunel Way, SL1 1FQ, Slough, Reino Unido
- +441753260000
- info@ventilationland.co.uk
- www.ventilationland.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 27% de las opiniones negativas
Suele responder en menos de 48 horas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Despite being on back order the item…
Despite being on back order the item arrived promptly with good updates from courier company.
This product is bullet proof
This product is bullet proof. It was easy to install and very cost effective. The delivery was a little fraught but when it eventually came it was simple to get going. I couldn’t get the wireless controllers to connect but really I just needed the humidity controller to get this system working.
Quick easy order
Quick easy order, swift delivery. Great producds
Everything I needed to upgrade my…
Everything I needed to upgrade my kitchen hood ventilation, quick dispatch and all arrived as ordered, will use again!!
Poor customer service and returns…
Poor customer service and returns process. Website appears like the company has a great returns process but reality is somewhat different. Returned a product that's a different size to advertised on site. Returned the product by recorded delivery and heard nothing. 2 weeks later chased it up to be told that product "cannot be returned". Complained as its not as advertised and now being given the round around by "customer services". Taken 4 weeks to "measure" by 1 vent I returned.
Avoid.

Respuesta de Ventilationland
Good service. Tracked items delivered quickly
Simple order delivered on time.
Good product
Good products at the right money
Good products at the right money. Had a hiccup with our delivery but the team sorted it straight away.
I’m a new customer happy with the…
I’m a new customer happy with the service, prices and very quick delivery, recommend Ventilation Land
This company are posing as UK company…
This company are posing as UK company when in fact they are based in Holland. All deliveries come from Holland so there is no way then can make deliveries in "within 3 days" as claimed on their website, they just have an holding office in the UK and this should be made clear on the website and it not. My delivery did eventually turn up and the stuff is fine but if you want stuff quickly order from a supplier that has UK stock.

Respuesta de Ventilationland
Immediate replacement of in-transit…
Immediate replacement of in-transit damaged flap valve
Good service & prompt delivery
Good service & prompt delivery
Avoid, Dont deliver goods, & bad to contact.
Placed a order of £600+ over a week ago and still not delivered it. Checked tracking and its being returned to them for no reason. Company is impossible to get of, and slow at replying to messages, emails. Would not recommend.

Respuesta de Ventilationland
Helpful
Helpful. Had everything needed.
Cancels an incomplete order to all full order to be made and avoid double costs on delivery.
Fast shipping and one of the best customer supports I've seen in years
I accidentally bought the wrong size air valve so I contacted customer support to initiate a return. Not only did they reply instantly, but they offered to refund me without returning the product to save me time, reduce CO2 emissions, and minimise waste.
Great service and communications
Great service and communications. Discussed if item would fit an extractor hood, told it would and it did. No problems.
Fast reliable great product 5****
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