Sometimes they deliver OTIF, but if they don't, good luck getting hold of anyone. No direct contact number. WhatsApp isn't checked. Emails go unanswered. Prices are competitive, but the company clearl... Ver más
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Consulta las opiniones de los clientes
I have had a frustrating 3 months trying to get my Itho MVHR fixed and its still not resolved. The unit is only 2 year old The company don't recognise that communication is huge part of customer satis... Ver más
I knew i wanted some ventilation, just not what i wanted/needed exactly. Having the ability to whatsapp and get some good advice really helped. Also, I missed a digit of the postcode from the de... Ver más
This purchase was a first for the builder working on our kitchen/diner refurbishment. He is so impressed with the result that he intends to use this as an option for future jobs he does. Managed to... Ver más
Información sobre la empresa
Escrito por la empresa
Ventilationland is the webshop for the United Kingdom with the largest range of ventilation products for private people and business customers.
Información de contacto
1 Brunel Way, SL1 1FQ, Slough, Reino Unido
- +441753260000
- info@ventilationland.co.uk
- www.ventilationland.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 20% de las opiniones negativas
Suele responder en menos de 48 horas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I ordered what I needed
I ordered what I needed, and you usually had it in stock. Arrived promptly, well packaged.
amazing customer service
amazing customer service! no complaints at all will be using again in the future.
Very fast delivery and good customer…
Very fast delivery and good customer service, quality products.
Nice unit arrived quickly and is…
Nice unit arrived quickly and is already plastered in. Thanks
The delivery got held up, but all good!
The delivery got held up, however I got a prompt response via WhatsApp once I complained and products were delivered a few days after that.
If you need something quickly in the UK I wouldn't risk this company, but otherwise good - fab product and problems dealt with professionally 👌
extractor ducting and sealing tape.…
I ordered some extractor ducting and it arrived in very good condition and sooner than I thought.
I've installed my cooker extractor hood and am very pleased.
The sealing tape I ordered from ventilation land is also very good, so all in all I'm very happy.
Good reliable service👍
I’ve ordered from VL twice now and have…
I’ve ordered from VL twice now and have been more than happy with the items delivered. Good price, availability, lead times etc. Happy to order in the future.
Great service
Great service. Fast and efficient.
High quality product. Would highly recommend.
Easy on line service and very fast…
Easy on line service and very fast delivery.
Vents arrived in a couple of days well…
Vents arrived in a couple of days well packaged.
Cool vents!
Great range, and good prices, but note that this is a Dutch company and not a UK one so delivery does take a day or two longer
Good quality product
This company is an absolute joke
This company is an absolute joke. 3 failed attempts at delivery. First delivery looked like it had been thrown from a plane at height. Second they couldn't even be bothered to write the address on the box. They put the postcode, road name and sent and empty box. Do not believe that this is a uk company as it's based in the Netherlands. Customer service is diabolical, phone line does not connect and is a number in the Netherlands. Online chat and email is like speaking to an AI robot with automated responses. They are unwilling to provide evidence of packaging and shipment details from their end. Makes me believe they are just a third party buyer and do not have any control over shipments or packaging. I have waiting 7 weeks for my order and still nothing all they offer is money back or me to provide a new order of what they should resend. I have asked numerous times why they cannot provide any records of what they resent and what I did not receive. If they cannot provide me with photos then this proves that they do not send packages as a business. They are just an online business acting as a third party buyer scamming people out of their time and money.

Respuesta de Ventilationland
Great service and products. from this…
Great service and products from this company..will be using again in the future...
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