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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Sometimes they deliver OTIF, but if they don't, good luck getting hold of anyone. No direct contact number. WhatsApp isn't checked. Emails go unanswered. Prices are competitive, but the company clearl... Ver más

Valorada con 1 estrellas sobre 5

I have had a frustrating 3 months trying to get my Itho MVHR fixed and its still not resolved. The unit is only 2 year old The company don't recognise that communication is huge part of customer satis... Ver más

Valorada con 5 estrellas sobre 5

I knew i wanted some ventilation, just not what i wanted/needed exactly. Having the ability to whatsapp and get some good advice really helped. Also, I missed a digit of the postcode from the de... Ver más

Valorada con 4 estrellas sobre 5

This purchase was a first for the builder working on our kitchen/diner refurbishment. He is so impressed with the result that he intends to use this as an option for future jobs he does. Managed to... Ver más

Información sobre la empresa

  1. Fabricante de equipos de ventilación

Escrito por la empresa

Ventilationland is the webshop for the United Kingdom with the largest range of ventilation products for private people and business customers.


Información de contacto

3,4

Medio

TrustScore: 3.5 sobre 5

310 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 20% de las opiniones negativas

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3,4

Todas las opiniones

(310)

76 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

The delivery got held up, but all good!

The delivery got held up, however I got a prompt response via WhatsApp once I complained and products were delivered a few days after that.
If you need something quickly in the UK I wouldn't risk this company, but otherwise good - fab product and problems dealt with professionally 👌

9 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

extractor ducting and sealing tape.…

I ordered some extractor ducting and it arrived in very good condition and sooner than I thought.
I've installed my cooker extractor hood and am very pleased.
The sealing tape I ordered from ventilation land is also very good, so all in all I'm very happy.

1 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Cool vents!

Great range, and good prices, but note that this is a Dutch company and not a UK one so delivery does take a day or two longer

11 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company is an absolute joke

This company is an absolute joke. 3 failed attempts at delivery. First delivery looked like it had been thrown from a plane at height. Second they couldn't even be bothered to write the address on the box. They put the postcode, road name and sent and empty box. Do not believe that this is a uk company as it's based in the Netherlands. Customer service is diabolical, phone line does not connect and is a number in the Netherlands. Online chat and email is like speaking to an AI robot with automated responses. They are unwilling to provide evidence of packaging and shipment details from their end. Makes me believe they are just a third party buyer and do not have any control over shipments or packaging. I have waiting 7 weeks for my order and still nothing all they offer is money back or me to provide a new order of what they should resend. I have asked numerous times why they cannot provide any records of what they resent and what I did not receive. If they cannot provide me with photos then this proves that they do not send packages as a business. They are just an online business acting as a third party buyer scamming people out of their time and money.

11 de abril de 2024
Opinión espontánea
Logotipo de Ventilationland

Respuesta de Ventilationland

Hello Robert,

I do apologize firstly for the failed shipment attempt which was return backed to us. Even though we created a new shipment as soon as we found out it was being returned, unfortunately there was a product low in stock.

We have now removed that product from the new shipment and it will be dispatched.

We appreciate the feedback, Team VentilationLand.

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