Vodafone UK - Newcastle Eldon Square Opiniones 

195
•
TrustScore: 4.5 sobre 5

4,7

10 Douglas Way, Eldon Square, NE1 7XW Newcastle, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The Aussie retail adviser - Will - in the Newcastle Upon Tyne (Eldon Square) Branch was the entire reason why I stayed with Vodafone/Three. He supported me and my mum despite all of my hassle, and was... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Andrew was efficient, knowledgeable, friendly and patient. He explained everything clearly and did not treat us like idiots which we appreciated. We would recommend Andrew highly and were happy wit... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Andrew fantastic service from start to finish with myself and wife. Two new upgrades , honest , genuine colleague an asset to Vodafone. Personal thanks couldn’t done more to help. Taz Manager also sup... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I visited Vodafone, Eldon Square, Newcastle with account and contract queries on my families 4 mobiles. We dealt with a young lady called Sam, she was patient, thorough and extremely helpful. S... Ver más

La empresa ha respondido


Información sobre la empresa


Información de contacto

  • 10 Douglas Way, Eldon Square, NE1 7XW, Newcastle, Reino Unido

4,7

Excelente

TrustScore: 4.5 sobre 5

195 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

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4,7

Todas las opiniones

(195)

39.632 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent service and technical help

Excellent service and technical help

Sam and Dan

10 de julio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hey Paul,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Steph was great and knowledgeable about…

Steph was great and knowledgeable about the phones

6 de julio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hey Colin,

This is really great to hear!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 1 estrellas sobre 5

This is the worst broadband provider I…

This is the worst broadband provider I regret joining them, the help team is not even in the UK but in Egypt! And I have been facing internet problems since I joined while having to call their help team in Egypt every time, it's been a headache for me but they never forget to charge me £30 something a month for it!

30 de noviembre de 2022
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hi Sabah,

I can certainly appreciate how frustrating it must be to have internet issues, I know how important a stable working connection is. So this can all be checked out and resolved, please reach out to the Broadband team via LiveChat here: vodafone.uk/2LCJiTm if you would rather not call up.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Was attended to by Ash

Was attended to by Ash. Great guy, amazing customer service

24 de junio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hey Funmilola,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great staff

Great staff
Very quick service

22 de junio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ash was very very helpful and assisted…

Ash was very very helpful and assisted us well. Excellent customer service.

18 de junio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hi there,

Thanks for sharing your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Valorada con 4 estrellas sobre 5

Great services from Ash

Great services from Ash. The system caused a slight delay.

7 de junio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hi Sayed,

Thanks for your feedback for Ash. I'm sorry there was a delay with the system.

If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Helped keep my number

7 de junio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hi Amy,

I'm glad to hear you've been able to keep your own number.

Thanks for your feedback. If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Vodafone Newcastle

Sam- very helpful ,pleasant demeanour, and did the job

7 de junio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Today I was met by lovely ash

Today I was met by lovely ash, sooo helpful, absolutely lovely manners he helped me add a smart watch to my current plan.

5 de junio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Kunal was amazing

Kunal was amazing , so helpful and efficient.
Outstanding sevice

4 de junio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hi David. Thank you for your review for Kunal. It's always lovely to read such nice feedback. If you ever need anything, please come and chat to us over on social media:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Stephanie went above and beyond for me

I was had a short amount of time as I needed to get my luggage and get to the station for a train at 3pm. The salesperson (Stephanie) at the Eldon Square Store in Newcastle was excellent and was clock watching with me and doing everything as fast as she could. I want to say I appreciated her speed and efficiency for completing my upgrade. I made my train with seconds to go. Stephanie, went above & Beyond to get me sorted. She also sorted a sim card for my mum so she could use my current phone when I swap over. Stephanie, found a great deal for me cheaper than my current one.
I will go back one day just to say thank you

25 de mayo de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hey Caroline,

Thanks for the lovely review and fantastic support for Stepanie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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