Andrew fantastic service from start to finish with myself and wife. Two new upgrades , honest , genuine colleague an asset to Vodafone. Personal thanks couldn’t done more to help. Taz Manager also sup... Ver más
La empresa ha respondido
Localización
Cambiar localización10 Douglas Way, Eldon Square, NE1 7XW Newcastle, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
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Consulta las opiniones de los clientes
The Aussie retail adviser - Will - in the Newcastle Upon Tyne (Eldon Square) Branch was the entire reason why I stayed with Vodafone/Three. He supported me and my mum despite all of my hassle, and was... Ver más
La empresa ha respondido
I’d just like to commend the wonderful Gemma based in the Eldon square branch for her exceptional customer service today 11/6/26. She explained everything in a clear and concise manner and was extreme... Ver más
La empresa ha respondido
Will and Nathan at Newcastle Vodafone Eldon Square were fantastic and helping me through this process. They actually secured my business before I realised I did not have a card with me. So I completed... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Newcastle Eldon Square
Escrito por la empresa
Información de contacto
10 Douglas Way, Eldon Square, NE1 7XW, Newcastle, Reino Unido
4,7
Excelente
187 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Gemma sorted me out with exactly what I…
Gemma sorted me out with exactly what I needed. Great service.
14 de noviembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Hey Ed,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
First class service from Sean!
10 de noviembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Hi Robin,
This is great to hear. Thanks for reviewing and sharing your great feedback for Sean.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Multiple sales
Great service with clear explanations. Lots of patience. Excellent
8 de noviembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Hey Diana,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Best customer service!
Isaac was amazing in store! Old phone wasn't working anymore and sorted me out with a brand new phone. Customer service was amazing 👏
26 de octubre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Hi Phil,
Thanks for taking the time to write such a great review! We're delighted that Isaac was able to resolve your query. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks again, Vodafone Social Media Team
Respuesta de Vodafone UK - Newcastle Eldon Square
Hi Jack. Thank you for your review for Sean. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Service from Sean was brilliant
Service from Sean was brilliant. Very helpful with setting up new account for home Internet.
7 de octubre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Hey Paddy,
Thanks for the lovely review and fantastic support for Sean.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service very professional
16 de septiembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Thanks for your awesome feedback John.
All the best, The Vodafone Social Media Team
100 percent helpful
100 percent helpful
Great assistance from Steph and Dan
Well done
9 de septiembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Hi Bryan,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Erin was very helpful and…
Erin was very helpful and knowledgeable. Very quick at getting everything sorted.
1 de septiembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Hi. Thank you for your review for Erin. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent ctatally pleased with servicesustomer relations very…
Excellent customer relations very understanding explained everything in layman's terms your staff are great
14 de agosto de 2023
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Hey Tiffany,
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great service
5 de agosto de 2023
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Hi Tricia. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gemma has been amazing she is…
Gemma has been amazing she is knowledgable and friendly saving me money on my plan whilst upgrading 3 phones.
1 de agosto de 2023
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Hey Roderick,
Thanks for letting us know what an amazing job Gemma did!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Eldon square vodafone
Sam was extremely helpful and made the transaction easy for this old geezer.
15 de julio de 2023
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Excellent service and technical help
Excellent service and technical help
Sam and Dan
10 de julio de 2023
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Hey Paul,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Steph was great and knowledgeable about…
Steph was great and knowledgeable about the phones
6 de julio de 2023
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Hey Colin,
This is really great to hear!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
This is the worst broadband provider I…
This is the worst broadband provider I regret joining them, the help team is not even in the UK but in Egypt! And I have been facing internet problems since I joined while having to call their help team in Egypt every time, it's been a headache for me but they never forget to charge me £30 something a month for it!
30 de noviembre de 2022
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Hi Sabah,
I can certainly appreciate how frustrating it must be to have internet issues, I know how important a stable working connection is. So this can all be checked out and resolved, please reach out to the Broadband team via LiveChat here: vodafone.uk/2LCJiTm if you would rather not call up.
Thanks,
Vodafone Social Media Team
Was attended to by Ash
Was attended to by Ash. Great guy, amazing customer service
24 de junio de 2023
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Hey Funmilola,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Newcastle Eldon Square
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Ash was very very helpful and assisted…
Ash was very very helpful and assisted us well. Excellent customer service.
18 de junio de 2023
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Hi there,
Thanks for sharing your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Great services from Ash
Great services from Ash. The system caused a slight delay.
7 de junio de 2023
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Hi Sayed,
Thanks for your feedback for Ash. I'm sorry there was a delay with the system.
If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
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