Vodafone UK - Newcastle Eldon Square Opiniones 

195
•
TrustScore: 4.5 sobre 5

4,7

10 Douglas Way, Eldon Square, NE1 7XW Newcastle, GB

•

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The Aussie retail adviser - Will - in the Newcastle Upon Tyne (Eldon Square) Branch was the entire reason why I stayed with Vodafone/Three. He supported me and my mum despite all of my hassle, and was... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Andrew was efficient, knowledgeable, friendly and patient. He explained everything clearly and did not treat us like idiots which we appreciated. We would recommend Andrew highly and were happy wit... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Andrew fantastic service from start to finish with myself and wife. Two new upgrades , honest , genuine colleague an asset to Vodafone. Personal thanks couldn’t done more to help. Taz Manager also sup... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I visited Vodafone, Eldon Square, Newcastle with account and contract queries on my families 4 mobiles. We dealt with a young lady called Sam, she was patient, thorough and extremely helpful. S... Ver más

La empresa ha respondido


Información sobre la empresa


Información de contacto

  • 10 Douglas Way, Eldon Square, NE1 7XW, Newcastle, Reino Unido

4,7

Excelente

TrustScore: 4.5 sobre 5

195 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(195)

42.962 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Always good service from steph

13 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hi Steven,

Your feedback is really valuable to us, thank you for leaving this review about Steph's service!

If there's anything we can assist with in future, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Service

I am very happy with the service I received today. The assistant done everything I needed done without any hesitation. And also very keen and good customer service also very polite

2 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hi there,

Thanks for your review, and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Gemma Newcastle

Fantastic service Gemma is a credit to your company.
Give her a pay rise!

15 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hi there,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I love coming into this store as I…

I love coming into this store as I always find the staff very helpful and understanding

15 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hi Yvonne,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Gemma was so helpful

Gemma was so helpful, explaining everything in detail and she saved me money by transferring to Vodafone broadband from BT.

12 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hi Jennifer,

Thanks for this lovely review for Gemma.

If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line and connect you to an agent if needed.

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

very helpful staff

Dan was very helpful and helped us with everything we needed

5 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hi Jess,

This is a great review for Dan. I’m glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Upgrade

Steph as always, was outstanding- I won’t shop in any other store because the service is always the best

14 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Gemma sorted me out with exactly what I…

Gemma sorted me out with exactly what I needed. Great service.

14 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hey Ed,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

First class service from Sean!

10 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hi Robin,

This is great to hear. Thanks for reviewing and sharing your great feedback for Sean.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Multiple sales

Great service with clear explanations. Lots of patience. Excellent

8 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hey Diana,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Best customer service!

Isaac was amazing in store! Old phone wasn't working anymore and sorted me out with a brand new phone. Customer service was amazing 👏

26 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hi Phil,

Thanks for taking the time to write such a great review! We're delighted that Isaac was able to resolve your query. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks again, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Sean was excellent

Sean was excellent, very helpful

24 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hi Jack. Thank you for your review for Sean. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Service from Sean was brilliant

Service from Sean was brilliant. Very helpful with setting up new account for home Internet.

7 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hey Paddy,

Thanks for the lovely review and fantastic support for Sean.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

100 percent helpful

100 percent helpful
Great assistance from Steph and Dan
Well done

9 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hi Bryan,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Erin was very helpful and…

Erin was very helpful and knowledgeable. Very quick at getting everything sorted.

1 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hi. Thank you for your review for Erin. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent ctatally pleased with servicesustomer relations very…

Excellent customer relations very understanding explained everything in layman's terms your staff are great

14 de agosto de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hey Tiffany,

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service

5 de agosto de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hi Tricia. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Gemma has been amazing she is…

Gemma has been amazing she is knowledgable and friendly saving me money on my plan whilst upgrading 3 phones.

1 de agosto de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hey Roderick,

Thanks for letting us know what an amazing job Gemma did!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Eldon square vodafone

Sam was extremely helpful and made the transaction easy for this old geezer.

15 de julio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más