Walmart Canada Opiniones 2729

walmart.ca no longer allows me too purchase as a guest when checking out. This sucks. I will no longer buying anything online from walmart.ca again!

I want to return article, only possible via carrier not in store.
After receiving confirmation of the pickup, this company canceled five times for different reasons. I contacted seven different people to reschedule, and each had a different excuse.
Walmart made it impossible to return the article. Si I cannot have my refund.

Les deux dernières commandes sont arrivé chez nous tous cassés, innutilisables. Gros problèmes de livraison, ils vont vous rembourser, mais c'est un paquets de problèmes. Ce que je n'ai pas de besoin. Pour moi, c'est fini.

J' ai encore reçu une livraison incorrecte. J' ai tenue compte de la date de livraison (j' en avais besoin rapidement) avant de le commander pour l'apporter à mon fils hospitalise .Resultat j' ai payé avec cette fausse information...Tout ce qu' il m'ont dit c' est "juste" de déplacer à la succursale pour avoir un remboursement....
C' est le Walmart sur le boulevard Chomedey, à Laval, Canada

Walmart all ways great experience bought my future hold hols items electronics test everything for my house send 5000

Sa fait 1 mois quils me dise soyez sans crainte ont va vous remboursé, je pense que je vais leur envoyé une mise en demeure

Don't bother ordering, they won’t send you the correct item. I made the mistake of ordering 5 times and 5 times I have got the wrong item. I’m sure this is a bait and switch method to send you items nobody wants in the hopes that you keep the incorrect item. This is a serious problem with Walmart. At least on FB market place you can see reviews from supplier before deciding to order from them.

I ordered a portable air conditioner. It was to be delivered on April 16. On April 13 I looked out the window and it was setting on my doorstep in the poring rain. NO phone call, no email, no text , no knock on the door, no door bell ...just dumped. The box was soaked, the manual and paperwork was soaked and THE MACHINE was soaked. I contacted Walmart CHAT and was just cut off half way through. Walmart could care less. THIS is Walmart customer service now. Temu and Amazon let you know your package is delivered so you decide.

J’ai passé une commande pour une livraison prévue aujourd’hui, mais celle-ci a été retardée sans aucune mise à jour ni communication.
J’ai tenté de contacter le service client à plusieurs reprises via le clavardage :
- Première tentative : un agent a répondu rapidement, puis a cessé de répondre. J’ai attendu 20 minutes sans réponse.
- Deuxième tentative : même situation, environ 15 minutes d’attente sans retour après une réponse initiale.
- Troisième tentative : personne ne s’est connecté.
- Quatrième tentative : Raymond m’a répondu. Il a été très compréhensif, mais n’a malheureusement pas été en mesure de m’aider.
Au final, aucune solution concrète ni suivi clair ne m’ont été fournis. Cette expérience est très décevante, surtout pour une commande censée être livrée le jour même.
J’espère obtenir rapidement une mise à jour ainsi qu’une meilleure prise en charge de la situation.

Un bon conseil....
Ne jamais travailler pour walmart lachute
Vous allez le regretter.

Walmart’s delivery is horrible. I will place an order one day and it’s delivered no problem. Two days later I place an order and they say no delivery in my area.

2 weeks after paying 89.00 plus taxes for yearly membership for delivery I see there advertisement get yearly membership for 39.00 dollars what the #### is that I'm already a member they should be offering members the same not cool

Hello,
I am a very frustrated customer and I need an explanation for an ongoing issue with my Walmart orders.
Every time I try to order non-grocery items, I am being charged a second delivery fee. I do not understand why this keeps happening. It feels like I am being forced to pay double delivery charges for a single order.
What is even more confusing is that many of these items are not unusual or rare products. I have tested this multiple times with over seven different toothpaste options, and they are all available. I have also seen the same issue with Brita water filters, laundry detergent, and other basic household items. These are standard products, not special orders.
So if these items are available, why am I still being told that they come from a different warehouse and must be delivered separately, resulting in extra fees?
This is becoming very frustrating as a customer. It feels inconsistent and unfair, and I am being charged more simply depending on how items are categorized or shipped.
I would like a clear explanation of:
Why this happens so frequently
Why non-grocery items are separated this way
And why I am repeatedly required to pay double delivery fees
I am a loyal customer, but this experience is making me very dissatisfied. I need this issue addressed.
Thank you.

Best store is Walmart

I ordered a bed on line from Walmart. Opened it a few days later .The box was missing 23 items .head board, inside slats . Called to have it returned .they wanted me to take it back to store. I am 70 its heavy and I don't drive. I been waiting a week for them to pick it up and get a refund. NOTHING

Before Covid Walmart Ottawa train yards.
Was my go too store.
Then things changed, drastically especially the past two years.
Customer service went,way way down cleanliness went out the door.
Many employees don't smile,or ask if we need any help.
Then they did a, totally new store very nice.
But the customer service,has not improved as far as I'm concerned.
In the past couple,of months I have approached several employees.
On the floor jus, walking around doing things
3/4 of them male,and female could not speak.
Any English or French, especially this city the capital of Canada.
Should be able to, speak at least one of.
The official languages, before being Employed.
Especially like Walmart Canada,but this is not happening.
I am very disappointed,in Walmart Canada they.
Are not giving customers, the language they speak.

Hi, my name is Pat, l went to to the Walmart in stoufville Ontario and let me tell you the manager at the electronics store was such a great help to me. I needed to get a new phone plan. It was a great experience .His name is Suthan.

Walmart used to deliver to me but not any more.
I would rather buy from Walmart than Amazon but after a postal code change and Walmart not updating their database I got screwed around. Now they just state they won't deliver. I'm not that far (less than 20 km) but their screwing around after the PC change and lack of support trying to fix the problem left such a bitter feeling and now they flat out state they won't deliver. The fact that they were before makes me avoid shopping there even if I am in the area.

Two times I ordered from them, didn't get what I paid for and had to wait 3-5 business days for my money back. I have only ordered from the three time total. Twice wrong? Not great.

Saw a computer online during the afternoon and decided to purchase it. Showed a price and when I put in my cart the price drastically went up higher. So I decided to go out of the website and try to purchase later in case they decided to do an update at before 5.00Pm.
When I logged in back to the website 10 minutes later the price displayed was the same price I saw when I was going to purchase it.( the lower price). So I proceed to purchase again and same results, price was much higher than that displayed online for the computer onced I put it in my cart. Called Customer Service spoke to a agent who spent a long time then I asked for her name , she gave me her name. After a while she looked into it and said Oh the price went up yesterday and it takes a long to update. Took hours to update? After I asked for a senior personnel to talk to me. She disconnected the phone. This is very unprofessional and needs to be addressed immediately.More training is needed for agents in Customer service and no store should be changing Prices during the day while customers are shopping. This update should be done at midnight 12am.