Walmart Canada Opiniones 2729

I will NOT shop at Walmart anymore ! The Delivery service in Burlington Walmart is horrendous. I have had numerous issues and they don’t care ! You call customer service and they don’t care ! No resolve ! Then in the store at Burlington Walmart there were issues with my gift card. 8 Walmart employees could not help me . The assistant manager had an huge ego and was rude !

Walmart needs to train there staff especially the men . The majority of the male employees are very rude !

I ordered from walmart for delivery and it's been already delayed for a week until now nothing yet. They provided tracking number but useless there is no information where is the package. They don't give any information what is going on. No wonder why all comments here are complaining about their service. It clearly SCAM! RUN AWAY PEOPLE AND DON'T TRY THIS WALMART ONLINE SHOPPING.

Qualité des produits médiocre et Dollarama est moins cher qu’eux et Costco beaucoup plus attrayant !
Walmart avant fut un favori mais helas quand ils ont entre l’épicerie dégradation totale des les autres produits

I ordered a vaccum cleaner on February 17th and recieved two picture frames instead. I paid $620 for this item. They send some one to pick it up on March 1st.
I had called them several times since.nobody knows what's going on. They keep saying you get your money back in 48 hours and yet that 48 hours to come.
I'm extremely frustrated with their system. Now I need a vaccum cleaner and have no money left. Still waiting!
I finally received my refund last week. It just took a really long time.

I just wanted to say that the Great value brand Sour Cream& Onion chips are the best chips I have ever tasted and they are indeed a Great Value!

i made a purchase with walmart online and I was charged a delivery fee of $16, the item was $30. More than 1/2 the price of the item. I called them to ask for a refund, I didn't want the item too much for shipping. I was told when it comes to me.... I could return it and get all money back, including shipping. Well when it came they did not refund all of it. I work next door to walmart and will never shop there again!

Ordered my groceries on March 7. Received 2 items missing. Contacted support twice with no refund issued of the missing items despite admitting that they have an issue in quantity sent for many orders.

I called Walmart customer service this morning. I inquired about a recent credit that was supposed to be applied to my Walmart card. Unfortunately, I could not understand what the Walmart customer service agent was saying because of her heavy accent. next time I’m gonna ask for an agent that speaks clear English.

I never wanted a walmart rewards card until my girlfriend explained to me about it and then I applied and got accepted immediately.

I used it only ONE TIME and then the system completely blocked me for whatever reason. I called hundreds of times and it was the same old song and dance with them saying they will help me, email me, call me etc. I paid the balance in full very early hoping that maybe it will make my card work and it has been more than 30 days and still nothing. Today was the last straw today and I told them to close the account as I'm not wasting another 30 days or more being frustrated over something that doesn't even make sense. Walmart doesn't care about their customers. They will do anything to make you feel hopeful just to kick you down eventually.

Where to even start. I placed an order, it was delivered in 3 separate shipments, NONE of which were delivered to the right address. One I was able to retrieve myself, the others were delivered by the residents of the wrong addresses my packages were delivered to. None of them were delivered to the same address, one wasn't even delivered to the right street. Why are your delivery drivers unable to read an address that is very clearly and correctly printed on the label? Are they illiterate or incompetent? I called into customer service twice because I was dismissed and hung up on once. The first rep told me I should have left better delivery instructions in the provided box. What more instruction do you need on where to deliver a package other than the address?? I'm in a residential area. My address is very easy to find and the numbers clearly visible on the house. The second rep told me I should log in to my account and verify my address is correct. I didn't have to log in to verify that. My information is already verified by the fact the it is written correctly on the label attached to my package! More idiocy and incompetence, first from the delivery drivers, and now from the call center. Why do you insist on finding a way to blame your customers for your own shortcomings rather than addressing them and trying to make the situation right? I always order items that are shipped by Walmart (never from a third party seller) so the fault is 100% on Walmart and their delivery drivers. Walmart took no ownership at all. If they can deliver 3 separate deliveries, delivered only days apart, to three DIFFERENT addresses, with NONE of them going to the right address when the address on the label is 100% correct and legible. How can anyone on our household ever trust Walmart enough to place another order, and why would I ever shop in your stores either after this? I experienced nothing but stupidity and blame reversal in my attempts to get some sort of explanation and retribution to this matter.

Hi. My name is Lorraine and I live in West Kelowna. Today I was in our Walmart to buy a gift certificate for my daughter. I couldn’t find the Walmart g/c so I asked a store employee where they were. She said I had to ask a cashier to get it for me. I was waiting in line up #5. I always ask for the cashiers name. She said Donna. (Donna is an older woman with an amazing manicure.). I also bought a bag of green grapes. Donna warned me the grapes were $18.00. I thanked her for telling me that. She said lots of her customers are on a budget and may not realize how expensive the grapes are. She always makes sure they are aware :). Then I asked for a Walmart gift card. She left the cash register and went to the area the Walmart gift cards were kept. I told her that I was told by a store employee that I had to have the cashier get it for me. She apologized for the misinformation. Then she started to activate the card. She opened the packaging a little and swiped the card from the top down and then from the bottom up. Nothing. Then she said, speaking to the card, “Oh, so you (the card) are going to make me take allll the packaging off?” I burst out laughing and so did Donna. We both were laughing. I thanked her for making me laugh. I told her I was so grateful that I had her for my cashier today. She had warned me about the expensive grapes and made me laugh so much watching her trying to activate the card. I told her that she made my day and she said thank you for telling her that! Walmart / West Kelowna Donna is an amazing employee !

Everyone should put a complaint in with the Better Business Bureau and Consumer affairs. Make this low standard business be accountable for ripping people off

My credit card had a lot of fraud charges put on in December 2025 the scammers maxed out my credit card in one week and used it at 8 different Walmart in 8 different cities in Ontario. I live in Alberta. Walmart refuses to credit back those charges and are making me pay as they are on my balance and my interest. I would never ever deal with walmart. They don’t care about the customers just themselves

Votre service de livraison est vraiment nul. Le colis est laissé au bord du balcon, pas question que le livreur monte les 2 marches pour le mettre près de la porte. Et le comble ce matin, j'ai retrouvé mon colis dans ma boîte aux lettres !!!. Le comble de la paresse c'est vos livreurs qui l'ont

I ordered from walmart canada-a bathroom shelf organizer-that never got a tracking number-and was not delivered. I am at day nine-countless calls to customer service who can not do anything. escalation team-has sent 4 emails telling me to be patient-as they are working on it. No refund-no replacement-146$ paid-and nothing. Everyone I speak to-is not from this country-and they all-say the same thing-nothing they can do. Now I have to dispute with my bank-and they investigate (last measure and unfair)-put my funds back in my account-and unfortunately-end with walmart-completely. I have ordered with them for years and never had an issue-but this one-completely erodes my trust-patience and peace of mind. Walmart should be looking at all these reviews as they are going to see a big loss in business-ongoing. Just terrible-customer service-and no phone calls back as promised-by-'escalation' team. What exactly do they do? Sad to have to go and not order from them ever again.

Awful delivery service! Promote to deliver tomorrow but order never arrived and cannot request refund as item under non refund policy! Never order again!

Walmart.Ca in Regina off of Prince of Wales, is truly one of the best for online grocery pick up shopping. the website is easy, the groceries are always ready, very efficient, friendly staff who load them into your vehicle!
a great service and no charge. wonderful service for us seniors that are slowing up a bit! keep up the good work. use this service every week or so!

sorry but didnt enjoy very much the emplooeysye said hi not a usual greeting.. i love you 🤩🤩

Walmart.ca’s customer service is easily among the worst I’ve ever dealt with. Their associates are sending my banking information by email. I emailed them specifically to ask them to stop sending my banking details over email.

Over the next three days, two different associates replied to tell me they understood my request and would no longer send my banking information online — and both of those emails contained my banking information.

Yes, you read that correctly: Walmart associates emailed me my banking details in the very messages meant to reassure me that they would stop emailing my banking details.

The live chat is useless. No one helps. And it’s impossible to reach them by phone — the number they provide barely works. After less than a minute with an associate, the call drops every time.

ABOUT A YEAR AGO, I WAS IN OUR LOCAL LASALLE WALMART ANGRIGNON. EVERY TIME I HAVE SHOPPED THERE, I HAVE HAD A GREAT EXPERIENCE. THOSE CHECKERS AT THE DOOR ALWAYS HASVE NEVER CHECKED ITEM BY ITEM AND JUST GLANCED AT THE RECEIPT. THE CUSTOMER HAD A CART FULL, AND THIS CHECKER GLANCED AT HER BILL AND PASSED HER. WHEN IT CAME TO ME, HE LOOKED AT THE BOTTOM A STORAGE BASKET WAS THERE. HE ASKED ME WHERE IT WAS ON MY BILL BUT I COULDN'T FIND IT. HE STOPPED ME AND HAD THAT CASHIERE COME AND SHOW HIM. I AM EURASIAN AND LOOK INDIGENOUS. THIS IS WHAT TRIGGERED HIM. I SHOULD HAVE CALLED THE MANAGER.