WonderDays Opiniones 

I had to extend a voucher - i emailed Wonderdays & within the hour Lizzie had replied & provided the extension so i could use the voucher. Swift & personable service, with great & friendly comms - this is what great customer service is, - thank you.

My experience relates to how Wonderdays responded when we lost some experience vouchers bought 10 months previously.
No hassle, no annoying questions, no delays, just a very quick response (minutes) from Lizzie in customer support who located the purchase and resent the confirmation email and voucher codes. So helpful.

The experience is a gift for someone so this is more of a review of the customer service - particularly Lizzie. I was stupid enough to get mixed up and accidentally order twice. I emailed WonderDays as soon as I realised and Lizzie was excellent help, she sorted me a full refund for the accidental extra purchase with no hassle as all.
Hopefully my friend will like the gift, but it's also really reassuring that she can exchange to something else if she'd prefer.

Excellent customer service. Prompt response .

I contacted Customer Service because I had lost my voucher code. Lizzie got back to me very quickly and was incredibly helpful throughout the process. After carrying out a few checks, she emailed me a new code promptly. Excellent customer service. Thank you.

I was given vouchers as a gift and had a few queries. I wanted to use the vouchers the following day so receiving a response from the customer support team just minutes after emailing was fantastic. Lizzie was so helpful and polite, all of my questions were answered straight away and problems not only resolved but fully explained! The support was 10/10 and I'll definitely be booking with Wonderdays in the future because of it. Thank you!

Excellent customer service Lizzie was amazing helping me with my issue 5 stars and highly recommend.

I had trouble booking my son’s experience and I talked to the amazing customer service that ended up extending the expiry date of the experience to give me more time to sort it out! Thanks to Lizzie for helping me with this

Very quick and friendly response via email around exchanging a voucher. The information was also very clear.

Was able to speak online to customer service and they responded to all my questions satisfactorily

Had a lovely day out at the farm and meeting the four highland cows. Staff were all incredibly knowledgeable and friendly and we would definitely recommend a visit! Special mention - Jeffrey the llama.

I had to contact Wonder Days on a Monday early because on the previous Saturday I had ordered aand paid for a birthday gift voucher for my grandson but soon after placing the order I found that he had moved. So I alerted Wonder Days by email (the phone number was put of action). It was a huge relief when Philip emailed me back quite quickly to say that my voucher had been redirected to the correct address. Well done and thank you Philip.

From start to finish this was a truly enjoyable experience, with an experienced instructor on hand all of the time to help if needed but leaving me to fly as I wished. The graphics are top class. A truly unique and very enjoyable experience.

I contacted Wonderdays by email, and had a response straight away from Jess. She was able to help me straight away, with details and direction to extend my voucher and contact the company running the workshop directly. I would highly recommend this organisation.

I only have good things to say about this company, I was kindly gifted a hot air balloon ride for my birthday, my mom’s partner had a voucher for one also. We thought it be nice to go on one together. Him and my mom didn’t realise that his voucher has already been activated again Virgin balloons. I spoke with Virgin and they couldn’t really help, they said the refund request had to come from wonderdays. So I emailed the company and Lizzie M replied, she explained that they would put the request in but it was down to Virgin if they decided to return the voucher back to them. After a few days I had a reply from Lizzie explaining they had now had the voucher returned to them and we could now book the same flight together. Honestly the company, especially Lizzie have been fantastic sort this for us. Many Thanks again Lizzie.

This ride was a birthday present for my friend, she had never been in a helicopter. She had a wonderful time. I found the administration great from booking to ride. My only 'gripe' was that, having been in many helicopters, it was a bit cramped in the middle rear seat. However, the fact that my friend enjoyed it is great.

Customer service is outstanding and Lizzie couldn't have been more patient, understanding and helpful! We had bought vouchers for a balloon flight to be used locally, but then the supplier was no longer available, and we thought we could still manage one further afield. But, in reality, getting up in the middle of the night to travel and get there for sunrise wasn't so realistic! But Lizzie completely understood, persuaded the balloon company to waive cancellation fees and reinstated our vouchers at full value. Would confidently and highly recommend this company for your gifts to loved ones and friends!

Lizzie was great - my voucher had expired and she gave me a grace period to help me out.

Jess was very helpful as I'd made a mistake on my booking and she secured an alternative quickly and efficiently.

Had a lovely experience at the overnight stay for the Highland Cow experience for my Mom's birthday! Booking was a bit stressful trying to get 2 matching dates but the customer service at WonderDays is the best I've experienced. Super helpful and friendly, especially Lizzie. Would definitely use again and recommend to anyone