After I had booked for my son and I to do a tank driving experience and unfortunately it was cancelled due to site issues. So I contacted wonder days to see if I could exchange the vouchers, I had... Ver más
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I'm incredibly grateful to Lizzy for all her amazing help, kindness and compassion. She went above and beyond to help me with an expired voucher. I didn't know what to expect when I've emailed,... Ver más
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I bought my wife a balloon ride last year and when we went to book there was no availability. I emailed to explain this and received a reply from Lizzie M within 30 minutes, explaining that normally t... Ver más
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I had to contact Wonder Days on a Monday early because on the previous Saturday I had ordered aand paid for a birthday gift voucher for my grandson but soon after placing the order I found that he ha... Ver más
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Información sobre la empresa
Escrito por la empresa
WonderDays is an experience day company that offers you not only flexibility in the adventures you choose, but we have great customer service plus free exchanges should you change your mind! We have a 30-Day refund policy which means your money back, hassle-free if you change your mind. We offer instant delivery E-vouchers with email vouchers sent straight to your inbox within an hour. If you order before 3pm, your experience will be in the post the same day. With experiences like afternoon tea, track days, escape rooms, bungee jumping, hot air balloon rides, pottery making and West End experiences, we really have something for everyone!
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The lady I was emailing on the phone…
The lady I was emailing on the phone was very sufficient and understood everything I was was saying to sort my voucher out
Very impressed about the way my Questions were answered
Thank you so much

Respuesta de WonderDays
Excellent customer service helping me…
Excellent customer service helping me navigate and book my experience.
Big shout out for Lizzie who supported my many frantic messages trying to convert vouchers into gift cards.

Respuesta de WonderDays
We really enjoyed our Afternoon Tea…
We really enjoyed our Afternoon Tea Cruise on the River Severn at Shrewsbury. On arrival at the Sabrina boat, the friendly crew welcomed us to our pre-allocated seats on the top deck and we were offered drinks/snacks (at extra cost) to enjoy during the trip. This section of the river loops around the City and is very scenic and during the trip the pilot pointed out and gave us a history of the many places of interest. We disembarked and walked for around 10 minutes to the St Vincent restaurant who provided a substantial and delicious afternoon tea. I particularly appreciated the gluten- and lactose-free food they had arranged for me. Altogether a very enjoyable experience which I would not hesitate to recommend.

Respuesta de WonderDays
Great Customer Service!
I had a serious accident, which meant that my WonderDays gift was no longer suitable and would have expired before I had recovered.
I liaised with Jess, who was incredibly helpful and understanding throughout. In a world increasingly driven by AI, it was refreshing to deal with a real person who showed genuine empathy and understood my situation.
Thank you, Jess, for your kindness and excellent customer service.

Respuesta de WonderDays
Very simple and straightforward process…
Very simple and straightforward process to book. The driving experience looks like fantastic value for us three chaps to have a memorable day out.
A quick word about Lizzie in Customer Services. What a delight to deal with, she solved my request immediately, going above and beyond what I expected. Thanks to you all.

Respuesta de WonderDays
Excellent customer service
Excellent customer service, Lizzie and Jess couldn’t do enough, very sincere and helpful. Huge thanks to both of them from me.

Respuesta de WonderDays
Wonderful Customer Service
I needed help with a gift voucher I had received, where the locations of the experience had changed and were no longer suitable. I spoke to a lovely lady called Lizzie who was extremely helpful. She extended the voucher and even increased the value to apologise for the inconvenience. Really pleased with the service and looking forward to using the voucher.

Respuesta de WonderDays
Navigating site infuriating, no phone support
I have found booking an experience (having been gifted a voucher) an absolute pain! Navigating the site is clunky and searching by map AND type of experience is not possible. Lots of small print and faff to navigate. Got given useless instructions by email. No phone support.
I would never buy anyone a voucher from here as I wouldn't want to put them through it. I reckon I've wasted 3-4 hours of my life and still not actually managed to spend the voucher.
However I would say the customer support people are very polite and do TRY to help, over email only. Hence 2 rather than 1 star.
EDIT - the comment below from the team is accurate - they bent over backwards to help me and resolved the issue. Upgrading to 4 star. I still personally think the website and descriptions are tricky, and would have preferred phone or live chat support to email, but the actual customer service was excellent in the end.

Respuesta de WonderDays
Quick Resonse
I was very impressed with the customer service at WonderDays. When I let them know that I had made a mistake in an email address for a voucher - they promptly cancelled the voucher (which had not already been activated) - and immediately sent another one. Very helpful and understanding. Jean Sept 2026

Respuesta de WonderDays
An awesome experience
Was given this experience as a gift. Cannot put into words how awesome it was to drive the car of my dream. Would highly recommend doing it. Was a great adrenaline rush

Respuesta de WonderDays
Great customer service
Had a query regarding a voucher.
It was dealt with in 30 minutes by Jess.
Fabulous customer service with minimal fuss.
Thank You

Respuesta de WonderDays
Great price
Great price, the experience is perfect for our 11 year old and the customer service is excellent as I had a query and they came back to me very quickly. 😊

Respuesta de WonderDays
Lizzie was efficient and took the…
Lizzie was efficient and took the stress away from me and my confused email addresses. thanks Lizzie!

Respuesta de WonderDays
Jess H was awesome
I could not find my vouchers in email and was panicing but Jess H was super helpful and completely resolved my query in less than an hour!! Excellent customer service, almost unheard of these days. Thank you so much Jess.

Respuesta de WonderDays
I had an issue with a voucher
I had an issue with a voucher, I contacted the company by email and was assisted by Lizzie, who was very understanding and efficient in getting everything sorted promptly

Respuesta de WonderDays
Always polite and quick response to my…
Always polite and quick response to my queries

Respuesta de WonderDays
As a life long Liverpool supporter from…
As a life long Liverpool supporter from as early as 1964 I have not been in the new stand and it was an unbelievable experience its absolutely amazing and until you get in there its hard to appreciate how big it really is i have had the pleasure of being in the old boot room and on the pitch when Roy Evans was manager touched the sign on the way on to the pitch and actually scored in the Kop end goal unfortunately without a keeper but it was still a life long achievement but although your not allowed on the pitch bow the pitch is like a carpet the staff were very helpful and knowledgeable would recommend the tour to any Liverpool fan one hundred percent

Respuesta de WonderDays
Lizzie was really amazing
Lizzie was really amazing, helpful and answered all my questions as well as provided a solution to my problem with my voucher. Top notch service provided! Thank you!

Respuesta de WonderDays
VR Spitfire experience was great fun…
VR Spitfire experience was great fun but the hour went so quickly.
I managed to take off and land crash do a roll and a loop and went through tower bridge as well as flying around 1940s England a great experience which I will do again hopefully fight some German pilots over France or the Channel. Great fun .

Respuesta de WonderDays
I needed some assistance with a voucher…
I needed some assistance with a voucher I had been gifted. I messaged wonderdays and a wonderful woman called Lizzie assisted me. She treated me with amazing customer service and kindness with what was quite a delicate and emotional request. Her customer service skills made the situation easier to deal with and the manner she dealt with me filled my heart with happiness. She truly is a wonderful human being and I was very grateful with how she handled my situation.

Respuesta de WonderDays
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