WonderDays Opiniones 

666
•
TrustScore: 5 sobre 5

4,8

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Valorada con 5 estrellas sobre 5

After I had booked for my son and I to do a tank driving experience and unfortunately it was cancelled due to site issues. So I contacted wonder days to see if I could exchange the vouchers, I had... Ver más

Valorada con 5 estrellas sobre 5

I'm incredibly grateful to Lizzy for all her amazing help, kindness and compassion. She went above and beyond to help me with an expired voucher. I didn't know what to expect when I've emailed,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought my wife a balloon ride last year and when we went to book there was no availability. I emailed to explain this and received a reply from Lizzie M within 30 minutes, explaining that normally t... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I had to contact Wonder Days on a Monday early because on the previous Saturday I had ordered aand paid for a birthday gift voucher for my grandson but soon after placing the order I found that he ha... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de regalos

Escrito por la empresa

WonderDays is an experience day company that offers you not only flexibility in the adventures you choose, but we have great customer service plus free exchanges should you change your mind! We have a 30-Day refund policy which means your money back, hassle-free if you change your mind. We offer instant delivery E-vouchers with email vouchers sent straight to your inbox within an hour. If you order before 3pm, your experience will be in the post the same day. With experiences like afternoon tea, track days, escape rooms, bungee jumping, hot air balloon rides, pottery making and West End experiences, we really have something for everyone!


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4,8

Excelente

TrustScore: 5 sobre 5

666 opiniones

5 estrellas
4 estrellas
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2 estrellas
1 estrella

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4,8

Todas las opiniones

(666)

377 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The lady I was emailing on the phone…

The lady I was emailing on the phone was very sufficient and understood everything I was was saying to sort my voucher out
Very impressed about the way my Questions were answered
Thank you so much

10 de septiembre de 2026
Opinión espontánea
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Respuesta de WonderDays

We're so glad the team could help you and thank you for the review.

Valorada con 5 estrellas sobre 5

Excellent customer service helping me…

Excellent customer service helping me navigate and book my experience.
Big shout out for Lizzie who supported my many frantic messages trying to convert vouchers into gift cards.

9 de septiembre de 2026
Opinión espontánea
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Respuesta de WonderDays

Thank you for this positive review Amanda and we're glad Lizzie could help you out!

Valorada con 5 estrellas sobre 5

We really enjoyed our Afternoon Tea…

We really enjoyed our Afternoon Tea Cruise on the River Severn at Shrewsbury. On arrival at the Sabrina boat, the friendly crew welcomed us to our pre-allocated seats on the top deck and we were offered drinks/snacks (at extra cost) to enjoy during the trip. This section of the river loops around the City and is very scenic and during the trip the pilot pointed out and gave us a history of the many places of interest. We disembarked and walked for around 10 minutes to the St Vincent restaurant who provided a substantial and delicious afternoon tea. I particularly appreciated the gluten- and lactose-free food they had arranged for me. Altogether a very enjoyable experience which I would not hesitate to recommend.

8 de septiembre de 2026
Opinión espontánea
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Respuesta de WonderDays

It sounds like you had a really enjoyable day, with the cruise, views around Shrewsbury and afternoon tea at St Vincent. It’s particularly good to hear that the dietary requirements were taken care of and that you had plenty to enjoy. Thank you for taking the time to share such a detailed review and recommendation.

Valorada con 5 estrellas sobre 5

Great Customer Service!

I had a serious accident, which meant that my WonderDays gift was no longer suitable and would have expired before I had recovered.

I liaised with Jess, who was incredibly helpful and understanding throughout. In a world increasingly driven by AI, it was refreshing to deal with a real person who showed genuine empathy and understood my situation.

Thank you, Jess, for your kindness and excellent customer service.

8 de septiembre de 2026
Opinión espontánea
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Respuesta de WonderDays

We're so glad to hear that Jess was able to help after such a terrible incident for you. We really hope you found the perfect experience and have a great time when you do it!

Valorada con 5 estrellas sobre 5

Very simple and straightforward process…

Very simple and straightforward process to book. The driving experience looks like fantastic value for us three chaps to have a memorable day out.
A quick word about Lizzie in Customer Services. What a delight to deal with, she solved my request immediately, going above and beyond what I expected. Thanks to you all.

8 de septiembre de 2026
Opinión espontánea
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Respuesta de WonderDays

Thank you for leaving this review and for mentioning what we see in the office on a daily basis with Lizzie! :-) We hope you have a great driving day.

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service, Lizzie and Jess couldn’t do enough, very sincere and helpful. Huge thanks to both of them from me.

7 de septiembre de 2026
Opinión espontánea
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Respuesta de WonderDays

Thank you Dave, we'll pass on your kind words.

Valorada con 5 estrellas sobre 5

Wonderful Customer Service

I needed help with a gift voucher I had received, where the locations of the experience had changed and were no longer suitable. I spoke to a lovely lady called Lizzie who was extremely helpful. She extended the voucher and even increased the value to apologise for the inconvenience. Really pleased with the service and looking forward to using the voucher.

30 de junio de 2026
Opinión espontánea
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Respuesta de WonderDays

It’s good to hear Lizzie was able to find a solution when the experience locations changed. Thank you for the review and we’ll pass your feedback on to Lizzie and hope you enjoy the experience when you use it.

Valorada con 4 estrellas sobre 5

Navigating site infuriating, no phone support

I have found booking an experience (having been gifted a voucher) an absolute pain! Navigating the site is clunky and searching by map AND type of experience is not possible. Lots of small print and faff to navigate. Got given useless instructions by email. No phone support.

I would never buy anyone a voucher from here as I wouldn't want to put them through it. I reckon I've wasted 3-4 hours of my life and still not actually managed to spend the voucher.

However I would say the customer support people are very polite and do TRY to help, over email only. Hence 2 rather than 1 star.

EDIT - the comment below from the team is accurate - they bent over backwards to help me and resolved the issue. Upgrading to 4 star. I still personally think the website and descriptions are tricky, and would have preferred phone or live chat support to email, but the actual customer service was excellent in the end.

16 de abril de 2026
Opinión espontánea
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Respuesta de WonderDays

Thank you for taking the time to explain your experience. We understand your frustration with the booking process and the time you spent trying to use your voucher. We have since been in touch with you directly and worked through the issues you raised, and we believe the matter has now been resolved by our customer support team. Your feedback has also given us some useful points to look at, and we appreciate you giving us the opportunity to help put things right.

Valorada con 5 estrellas sobre 5

Quick Resonse

I was very impressed with the customer service at WonderDays. When I let them know that I had made a mistake in an email address for a voucher - they promptly cancelled the voucher (which had not already been activated) - and immediately sent another one. Very helpful and understanding. Jean Sept 2026

4 de septiembre de 2026
Opinión espontánea
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Respuesta de WonderDays

Mistakes happen, and we’re glad we could get this sorted quickly for you. It’s great to hear the team were helpful and understanding, and that your replacement voucher was sent straight away. Thanks for taking the time to share your experience Jean.

Valorada con 5 estrellas sobre 5

An awesome experience

Was given this experience as a gift. Cannot put into words how awesome it was to drive the car of my dream. Would highly recommend doing it. Was a great adrenaline rush

28 de agosto de 2026
Opinión espontánea
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Respuesta de WonderDays

We’re so pleased you had such an awesome time and got the adrenaline rush you were hoping for. Thanks for recommending the experience and leaving the review.

Valorada con 5 estrellas sobre 5

Great customer service

Had a query regarding a voucher.
It was dealt with in 30 minutes by Jess.
Fabulous customer service with minimal fuss.
Thank You

3 de septiembre de 2026
Opinión espontánea
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Respuesta de WonderDays

We’re pleased Jess was able to deal with your voucher query so quickly and with minimal fuss. It’s good to know you received such efficient customer service. We’ll pass your feedback on to Jess. Thank you.

Valorada con 5 estrellas sobre 5

Great price

Great price, the experience is perfect for our 11 year old and the customer service is excellent as I had a query and they came back to me very quickly. 😊

3 de septiembre de 2026
Opinión espontánea
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Respuesta de WonderDays

We’re pleased you were happy with the price and that your query was answered so quickly. Thanks for taking the time to leave us a review!

Valorada con 5 estrellas sobre 5

Jess H was awesome

I could not find my vouchers in email and was panicing but Jess H was super helpful and completely resolved my query in less than an hour!! Excellent customer service, almost unheard of these days. Thank you so much Jess.

27 de julio de 2026
Opinión espontánea
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Respuesta de WonderDays

We’re pleased Jess was able to locate your vouchers and resolve everything so quickly. It’s good to know she made what could have been a stressful situation straightforward. We’ll pass your thanks on to Jess.

Valorada con 5 estrellas sobre 5

I had an issue with a voucher

I had an issue with a voucher, I contacted the company by email and was assisted by Lizzie, who was very understanding and efficient in getting everything sorted promptly

1 de septiembre de 2026
Opinión espontánea
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Respuesta de WonderDays

Thank you June for the great review.

Valorada con 5 estrellas sobre 5

As a life long Liverpool supporter from…

As a life long Liverpool supporter from as early as 1964 I have not been in the new stand and it was an unbelievable experience its absolutely amazing and until you get in there its hard to appreciate how big it really is i have had the pleasure of being in the old boot room and on the pitch when Roy Evans was manager touched the sign on the way on to the pitch and actually scored in the Kop end goal unfortunately without a keeper but it was still a life long achievement but although your not allowed on the pitch bow the pitch is like a carpet the staff were very helpful and knowledgeable would recommend the tour to any Liverpool fan one hundred percent

28 de agosto de 2026
Opinión espontánea
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Respuesta de WonderDays

What a great story, especially after supporting Liverpool since 1964. It’s lovely to hear that seeing the new stand and being back at Anfield brought back memories of the old Boot Room, the Kop and even scoring at the Kop end. We’re pleased you enjoyed the tour and found the staff helpful and knowledgeable, and we really appreciate the recommendation.

Valorada con 5 estrellas sobre 5

Lizzie was really amazing

Lizzie was really amazing, helpful and answered all my questions as well as provided a solution to my problem with my voucher. Top notch service provided! Thank you!

20 de julio de 2026
Opinión espontánea
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Respuesta de WonderDays

We’re pleased Lizzie was able to answer all your questions and find a solution for your voucher. It’s good to hear you received such helpful and efficient service.

Valorada con 5 estrellas sobre 5

VR Spitfire experience was great fun…

VR Spitfire experience was great fun but the hour went so quickly.
I managed to take off and land crash do a roll and a loop and went through tower bridge as well as flying around 1940s England a great experience which I will do again hopefully fight some German pilots over France or the Channel. Great fun .

28 de agosto de 2026
Opinión espontánea
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Respuesta de WonderDays

It sounds like you packed a lot into the hour! We’re pleased you enjoyed the Spitfire experience and would give it another go. Thank you for the review.

Valorada con 5 estrellas sobre 5

I needed some assistance with a voucher…

I needed some assistance with a voucher I had been gifted. I messaged wonderdays and a wonderful woman called Lizzie assisted me. She treated me with amazing customer service and kindness with what was quite a delicate and emotional request. Her customer service skills made the situation easier to deal with and the manner she dealt with me filled my heart with happiness. She truly is a wonderful human being and I was very grateful with how she handled my situation.

27 de agosto de 2026
Opinión espontánea
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Respuesta de WonderDays

We’re pleased Lizzie was able to help you with what sounds like a difficult situation. It’s good to hear that she handled your request with such care and kindness and made things a little easier for you. Thank you.

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