I have been having my windows cleaned by Your Local for some time now, and I am very happy with the service. I always receive a reminder text message the day before cleaning, and my invoice is also al... Ver más
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I have been having my windows cleaned by Your Local for some time now, and I am very happy with the service. I always receive a reminder text message the day before cleaning, and my invoice is also al... Ver más
La empresa ha respondido
Very friendly and competent young lady named Denisa did our windows and doors. She navigated a quite complex series of windows and obstacles and managed to still do a great cleaning job. Well done.
La empresa ha respondido
Well I got signed up for my windows that was good .then first clean was good .the second clean got canceled and today they took payment and the window cleaner did not turn up I have been in all day... Ver más
La empresa ha respondido
Signed up via a salesman at the door. But wanted to delay first clean until October. Did this online, but after 5 days nobody contacted me. So I cancelled my account. Today I have just received a mess... Ver más
Our goal is simple: to build the UK’s best window cleaning business—one that people are proud to be part of.
Unit 6a, New Market Lane, LS90SH, Leeds, Reino Unido
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Told me that they would be arriving that day and then cancelled.
When the operative came to clean my windows one was missed.
I politely emailed to ask for them to come back and had no response.
Someone finally came back and I said that I only want the one window cleaned that was missed and said that I don’t expect to be charged.
As the operative drove off I received a text asking me to pay my bill. Tried to login to my account and my password would not work. I tried to reset but never received email.
I received another text message asking to pay my bill and then another to say my account would be stopped if the bill was not.
I presume this is a franchise. I paid twelve pounds for a bungalow windows to be cleaned which took less than 15 minutes to do.
If I receive another text message I will be contacting trading standards.

Respuesta de Your Local
We were charged full price for someone to arrive before seven thirty in the morning and squirt water at four windows at the front of the property, and then leave without requesting access to the rear of the house.

Respuesta de Your Local
Joshua is a very polite young man, always messages you or gives you a phone call ahead of time to let you know he's on his way, always makes a fantastic job of cleaning our windows and the sills, pet friendly, always makes time for a chat to enquire how your day is and how you are, I highly recommend him

Respuesta de Your Local
Always a perfect experience with josh polite friendly and always texts

Respuesta de Your Local
Josh always does a great job always polite and very professional xx

Respuesta de Your Local
Joshua was very friendly and did a great job, I would highly recommend. Thank you Joshua.

Respuesta de Your Local
Great service, Joshua did an amazing job and kept me updated via text on when he was going to be arriving and when the work was complete - would highly recommend

Respuesta de Your Local
Joshua made a great job of the windows.Very impressed with service

Respuesta de Your Local
Joshua did an amazing job, cant recommend him enough

Respuesta de Your Local
Joshua did a fabulous job its the first clean and im very happy with what he did

Respuesta de Your Local
joshua arrived today to clean our windows and was very friendly and professional did a great job at cleaning the windows ,frames and sills would recommend.

Respuesta de Your Local
Says no contract or anything when you try to cancel will give you a call shortly but never do
And it returns back to normal the service can never cancel it
Awful experience wouldn’t recommend at all
They just use water not even anything special
Half of the time they say they cleaned your windows but really haven’t
Bunch of liars whole company
They ask for your full bank details on the day and don’t clean your windows but love taking the payment
Awful company
Wouldn’t recommend it
SCAMMERS

Respuesta de Your Local
Shit cleaning company tried to cancel it says will call you shortly
They say no contract or anything but when you try to cancel they say they’ll call u but never do
Bunch of liars
And they use water only on ur window not any special water it’s all a scam
And charging people from £16-22 which is horrible
Horrible company bunch on scammers

Respuesta de Your Local
terrible service.window seals and surrounding of door left dirty.Windows left water marked.not even dried off just soaked and left to dry.terrible finish.bird mess still on windows and when I called to cancel and said I'm not paying not so much as an apology for such a bad job.for £20 this is ridiculous bearing in mind two windows were completely missed altogether.Dont waste your money.rain does a better job.Couldnt give no star review or I would.awful

Respuesta de Your Local
Was charged for windows being cleaned and the price charged wasn't even for my address,sent email to query and I've heard nothing,would not advise to use their services and their customer services suck!

Respuesta de Your Local
Joshua did I fantastic job and the window look great he was respectful and communicated really well overall am very happy with the service he provided

Respuesta de Your Local
Whole experience has been so bad, I called and cancelled yesterday. The sign up was so strange I thought it was fraud. Cancelled my credit card. Then yesterday they apparently cleaned my windows but the top at the front looked untouched. I was at home and I didn't see anyone here. No-one knocked on my door, then I got charged for the service. I cancelled and they said they'd refund butI am yet to see this has actually happened. I have blocked future payments and will not be signing up again.

Respuesta de Your Local
First clean with Joshua today. Everything done as said, very happy 😊.

Respuesta de Your Local
Misleading service - was told I would be able to pick day and time to suit as access to back of house needs me to be home, this was false.
I requested to pause/skip service 3 times and they automatically reactivated it. I clicked to cancel the service, they reactivated it, charged me, and the person showed up to only do the front of my house.
Email to complain and organise the job I've been charged for to actually be completed has been ignored.
Not being able to actually cancel the service is surely illegal - how many times do I need to use your website to cancel the service before you actually cancel? Just want to steal money.

Respuesta de Your Local
Joshua rang to let me know he was on the way. He was very friendly and polite. Did a brilliant job cleaning the windows and doors. Never seen them so clean!

Respuesta de Your Local
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