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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I ordered and paid for 2x5packs of boxers costing £119.95. According to tracking notice they unsucessfully attempted delivery twice and have returned them to some place in Nederlands!! They had an inc... Ver más

Valorada con 1 estrellas sobre 5

Varning! Detta företag försöker sko sig på människor som redan gått igenom svåra sjukdomsbehandlingar eller äldre som behöver skydd. Marknadsföringen är enligt min erfarenhet falsk och produkterna m... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

So Ben from Bens Boxers apparently deals with each complaint personally. Note his response to my review below, well I’ve emailed you Ben and you haven’t replied you state you cannot accept returns i... Ver más

Valorada con 2 estrellas sobre 5

Not bad, but far heavier and more bulky than I was expecting, the padded part goes right underneath and up the back. Also a poor fit as it's not possible to pull them up far enough to stop them droo... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de ropa interior

Escrito por la empresa

Discover the leakproof boxers from Ben’s Boxers: specially designed for men who want comfort, security, and peace of mind every day. No more worries — just dry, confident days.


Información de contacto

2,3

Malo

TrustScore: 2.5 sobre 5

171 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 81% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

Have I been ripped off?…

I ordered and paid for 2x5packs of boxers costing £119.95. According to tracking notice they unsucessfully attempted delivery twice and have returned them to some place in Nederlands!! They had an incomplete delivery address on them!! I have several times emailed requesting to resend or return my payment. All communication has so far been ignored.

17 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not fit for purpose. Complain and get a refund

Made in China; poor quality, pads are thick and uncomfortable.
Really difficult to get a response from the company.
If you open the package (at all), he claims all pants are no longer clean; therefore cannot be returned. Any offer of a return is not trustworthy.
I complained to my bank / credit card that the goods were not as described and not fit-for-purpose. They raised a complaint and I got a full refund.
I strongly suggest that if you are unhappy, that you do the same.

9 de septiembre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

There was a long delay in delivery …

There was a long delay in delivery & the size of the underwear was far from satisfactory, being too small for an alleged size 3X which I have always found to be satisfactory with other products
I have emailed them but have received no reply and a second email has been returned as undeliverable

24 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

DONT BUY THIS PRODUCT

After dealing with urinary incontinence since my prostate operation in February 2024 I thought Bens Boxers were going to be a god- send. My order of 10 pairs arrived on early November 2025 and I was immediately disappointed as they did not help me at all. The boxers immediately leaked through and into my outer wear. I immediately contacted Bens and I was asked to supply details of the issues I had raised including a video which I complied with. The last contact from them was on 1 December 2025 acknowledging receipt of the video they had asked for, but no contact since despite several emails asking for an update. Not good!
If there was an option to give zero stars I would take that option.

5 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

No communication

My husband ordered at the end of November and still hasn’t received any order, we have tried to contact them on numerous occasions and never has received a response. On reading reviews going to try the bank to see if they can help

1 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not buy from these people.

These pants are badly made and sized. They are much too bulky and uncomfortable to wear.
The returns policy is a joke, I am still trying to get some sort of satisfaction.
I believe they are made in china and delivery was very slow. In view of the price and no viable returns policy I believe this is some sort of scam.

24 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not buy from this company

Firstly, these Boxers take ages to arrive because they come from China.
Secondly, they are very cheaply made, and the sizing is wrong. I ordered the size I usually wear, and the items that arrived were so small as to be unwearable.
Thirdly, it is all but impossible to obtain a refund, despite what is stated in the Facebook advert.

6 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

6 Stück Hosen gekauft, großer Reinfall

Ich habe 6 Stück von den Hosen gekauft. In den Internetauftritten wurden diese damit beworben, dass sie von Ben selbst hergestellt werden. Das ist leider nicht so. Diese Boxer werden in China hergestellt und entsprechen in keiner Weise dem, was im Internet beschrieben und angeboten wurde. Der einzelne Stern von mir ist mehr als übertrieben, man kann aber nicht bewerten ohne einen Stern angklickt zu haben.

31 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don’t Buy !!!!

Marketing makes Bens Boxers sound wonderful… I should have read reviews before purchasing.
They look cheap , only label is a small tag with a L to indicate the size .. No smart woven label saying Bens Boxers , looks as if they had been cheaply mass produced in China.
Large size ordered fits like medium and are very short at the back and uncomfortable to wear.
It is impossible to return them once opened as they are not individually packed and customer service claims no refund once opened for hygiene reasons.
Total waste of money… avoid buying , are not even worth donating to a charity shop !!

1 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam.scam.scam

Scam.scam.scam
The only way to describe the service.
Its not made in England but China .it has a long waiting time for delivery.they do not fit they are cut so they fit on your hips so ride down when walking or going up stairs.
Total waist of money with no return do to when you take them out of the package you can not return them

28 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not recommended

The most ill fitting, uncomfortable garment I have ever worn. Please check the returns policy before you buy!! Bens boxers uk but shipped from China!! What a waste of money . Five pairs of boxers that I can’t wear!

28 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

DON'T BUY EXTREMELY POOR QUALITY

This company is in China and the delivery takes at least four weeks. Once my purchase arrived I tried to wear a pair of the boxers. They are extremely small compared to the marked size. I ordered Large but they fit like M or S. Also, they leak, they don't absorb as advertised. When I wanted to return them Ben's Boxers wanted a video of the amount of liquid the shorts absorb. DON'T BUY THESE SHORTS...TOTAL WASTE OF MONEY AND IT IS A MAJOR HASSLE TO RETURN THEM. I HAD TO HAVE MY CREDIT CARD COMPANY REFUSE PAYMENT.

21 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Couldn’t have been worse

First I ordered on 10/27.
After two weeks I responded and they told me it takes 2-4 days to process and 7-10 days to receive. Then they told me they only count weekdays.
I finally received them on November 19th. I tried on one pair (M) they were so tight around my thighs and in addition were very short like briefs.
I sent several emails asking how to get a refund. But with return shipping costs it not worth it. They are so poorly made I’d be embarrassed to even donate them. DO NOT WANT YOUR TIME/MONEY WITH THIS SCAM COMPANY! Warning this company sells cheap products. It is a scam.

20 de noviembre de 2025
Opinión espontánea
Logotipo de Ben's Boxers

Respuesta de Ben's Boxers

Thank you for taking the time to share your experience. We understand your frustration regarding the delivery timeline and the fit of the product. Your order was shipped within the normal processing window, and delivery times can vary depending on courier transit and local handling, especially on orders placed during busy periods.

In terms of sizing, the pair you received corresponds to the size selected at checkout, and we always provide a detailed size chart on the website to help customers choose the best fit. We’re sorry to hear that the Medium did not meet your expectations in length or comfort.

Regarding returns, our policy requires items to remain sealed due to hygiene regulations for underwear. Once a pair has been opened or tried on, it can’t be accepted back or restocked, which is why a refund wasn’t possible in this case.

We do appreciate your feedback, and we’re sorry that the product didn’t work for you.

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