First it gave me a failed attempt on delivery update but the next day the parcel was delivered at home, saw one complaining saying they delivered in her post office but with me it came home in the tow... Ver más
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Consulta las opiniones de los clientes
I ordered some parts for a vacuum cleaner but for some reason the delivery adress is wrong. Send a query 4 times but nobody is contacting me NO ONE. They don't even care to help and the first query wa... Ver más
La empresa ha respondido
Fruugo, thanks for all the feedback that You have given a client/ customer. This customer is very satisfied with a resent purchase from you. The Item for the Car is working 100 %. You're service a... Ver más
Each time Ive ordered on Fruugo I have had a good experience. My items arrive pretty quickly via courier to my door and Im kept in the loop the whole time. I can highly recommend using them. Thei... Ver más
Información sobre la empresa
Escrito por la empresa
Fruugo is a global marketplace that makes cross border shopping easy! At Fruugo you can buy from retailers across the world in your own language and currency, using recognised payment methods without needing to calculate exchange rates or shipping costs. We have millions of products available from hundreds of retailers all over the world. Like all marketplaces we act as the platform provider and commercial agent of our retailers who have authorised us to conclude agreements for the sale of products on their behalf. We're continuously expanding the products available to customers and hope you find what you’re looking for!
Fruugo - The Global Marketplace
Escrito por la empresa
- Fruugo in other countries
- Australia, Austria, Bahrain, Belgium, Canada, China, Czechia, Denmark, Egypt, Finland, France, Germany, Greece, Hungary, India, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, Slovakia, South Africa, South Korea, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, United Kingdom, United States
Información de contacto
Fountain Street House, Fountain Street, LA12 7EQ, Ulverston, Reino Unido
- fruugo.co.za
3,8
Muy bueno
6 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Product quality,transparency and delivery.
Great service,punctual feedback and delivery.
24 de agosto de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Poor quality product received
Poor quality product received. Big administrative issue to return the product.
23 de agosto de 2026
Opinión espontánea
Respuesta de Fruugo South Africa (ZA) - fruugo.co.za
Hello,
Thank you for sharing your feedback with us.
We are sorry to hear this.
As we are unable to locate your order with the details provided, a member of
the team has reached out to investigate further via your Trustpilot account.
We look forward to your response as we would like to provide you with a
solution to your issue as soon as possible.
Kind regards,
I have not yet received my order
I have not yet received my order. Delivery dates have passed.
21 de agosto de 2026
Opinión espontánea
Respuesta de Fruugo South Africa (ZA) - fruugo.co.za
Hello,
Thank you for your recent review.
I am sorry to hear that you have not yet received your order.
A member of our Customer Care Team will be in contact with you regarding this.
Kind regards,
Fruugo Customer Care
I got exactly what I ordered and in a…
I got exactly what I ordered and in a short period of time
21 de agosto de 2026
Good day
Good day
I'm not happy with the parcel I received
I ordered a 50kg weighted training vest but only the vest is there and no weights supporting my order
Please sort it out as this is the second time I have a problem with the same order the 1st on got lost on the way
19 de agosto de 2026
On time Good price correct item
19 de agosto de 2026
Order placed July 07 not received
Order placed July 07, 2026 for stabiliser link from Haiko Zhuwei Trading never received. I requested waybill tracking number together with details of shipping company 2 days ago - also no information forthcoming.
I will require this to be refunded
18 de agosto de 2026
Opinión espontánea
Respuesta de Fruugo South Africa (ZA) - fruugo.co.za
Hello,
Thank you for your review.
I’m really sorry to hear that your order hasn’t been delivered yet.
We can see that you have contacted the retailer to try and locate this.
A member of our Customer Care Team will be in touch to help.
Kind regards,
Fruugo...huge scam
If you had a negative star, that's what I would have given. Fruugo is a scam organization, my order is gone. Bought and paid on 25 June 2026, today is 17 August 2026. Fruugo (chatbot) just gave silly excuses and now there is no response. I am posting this experience on my facebook, with over 8200 followers and about 2 million viewers....Fruugo is a scam, no doubt. Shame on them...I see a few hundred complaints everywhere on internet. Reddit, Hellopeter and this platform, just on a quick scan. I have sent a complaint to dpo at fruugo dot com....let's see what happens, but I fear it will just not be answered either.
25 de junio de 2026
Opinión espontánea
Respuesta de Fruugo South Africa (ZA) - fruugo.co.za
Hello,
Thank you for your review,
I am sorry to hear this.
A member of the Customer Care Team will be in touch regarding this issue,
We look forward to hearing from you.
Kind Regards,
Easy to order and orders arrive in time
16 de agosto de 2026
Product came in 2 wks
Product came in 2 wks. Good quality,good price. Highly recommend
16 de agosto de 2026
Don't buy from this company
Don't buy from this company
It has been two months and still the order is in transit .thy don't give you a clear tracking
Update .customer service can not assist you with your queries. Bad experience
23 de junio de 2026
Opinión espontánea
Respuesta de Fruugo South Africa (ZA) - fruugo.co.za
Hello,
Thank you for your feedback, and I am very sorry to hear about your frustration regarding the long wait for your delivery.
Looking into your order details, we can confirm that your package is currently still in transit. Because your item is being shipped internationally, delivery times can unfortunately be extended due to transit routes and customs processing procedures, which are outside our direct control.
We appreciate your patience while your parcel makes its way to you.
Kind Regards,
Good service but courier communication was an issue
The order process and speed of delivery were good. The only problem was the communication from the courier company…it was so similar to scam e-mails it ended up in junk. I had no indication it was genuine.
15 de agosto de 2026
Very good service
Was precisely what I was looking for at a good price and very fast drive
15 de agosto de 2026
It was unbelievable that I buy…
It was unbelievable that I buy something for the first time and it gets delivered in time,and be updated in every move
15 de agosto de 2026
Delivered the correct order and fast
Delivered the correct order and fast. I am happy about the service, keep it up
13 de agosto de 2026
Efficient and Wide Variety
Efficient ordering process right to delivery. Wide variety of products
13 de agosto de 2026
The correct product was delivered on time
The correct product was delivered and on time as stipulated
12 de agosto de 2026
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