We are Belgian expats living in Spain. We had been looking for a funeral plan for some time. Because our situation is rather specific, the search wasn't easy—until we got in touch with Mike Thornton f... Ver más
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Consulta las opiniones de los clientes
How can you improve on perfection. No invasive questions, gentle manner, never feel hurried, everything explained clearly. I have the utmost confidence in Golden Leaves. Three times in 2025, 2026 tha... Ver más
La empresa ha respondido
We were slightly nervous, after inviting the representative from Golden Leaves into our home, to discuss details of our final demise. In truth it was a relaxed, no pressure discussion, the result was... Ver más
La empresa ha respondido
The advisor who visited me at home was friendly, professional and knew the products well. He did not give me the hard sell which I was very relieved about, but instead he listened to what I wanted.... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Golden Leaves Funeral Plans
Escrito por la empresa
About Golden Leaves Funeral Plans
Golden Leaves Funeral Plans is dedicated to helping individuals and families plan ahead with confidence, clarity, and peace of mind. We understand that thinking about funeral arrangements can be difficult, which is why our approach is built around compassion, transparency, and respect at every stage of the journey.
Our funeral plans are designed to protect loved ones from unexpected financial and emotional burdens, ensuring that personal wishes are clearly set out and honoured when the time comes. We offer a range of flexible options to suit different needs and budgets, with clear pricing and no hidden costs.
From the first conversation through to ongoing customer support, our team takes the time to listen, explain, and guide - never rushing decisions or using pressure-based sales tactics. Our knowledgeable advisors are trained to provide straightforward information, answer questions openly, and support customers in making informed choices that are right for them.
At Golden Leaves, we believe trust is earned through honest communication and dependable service. We are committed to high standards of customer care and continually review our processes to ensure clarity, compliance, and reliability.
Planning ahead is one of the most thoughtful decisions a person can make for their family. At Golden Leaves Funeral Plans, we are proud to play a role in helping people prepare with dignity, reassurance, and the comfort of knowing everything is taken care of.
Información de contacto
Galago House, 163 Brighton Road, CR5 2YH, Coulsdon, Reino Unido
- 0800 85 44 48
- info@goldenleaves.com
- goldenleaves.com
4,8
Excelente
6 mil opiniones
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Just made it so easy to do
Just made it so easy to do. The lovely chap who came to our home to help us with the process was top notch. We would recommend Golden Leaves to everyone.
Kevin Bayliss
10 de mayo de 2026
Respuesta de Golden Leaves Funeral Plans
Dear Mr. Bayliss,
Thank you for your review.
We appreciate that arranging a funeral plan is an important decision, and we’re pleased to hear that you felt comfortable and well supported throughout the process. Clear guidance and a considerate approach can make all the difference.
If you ever have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
mistakes with name and address
mistakes with name and address . Sales somewhat pressurised
25 de mayo de 2026
Respuesta de Golden Leaves Funeral Plans
Dear Mr. Pope,
Thank you for your review.
We’re sorry to hear that you experienced issues with our purchase process and errors with the paperwork. This is not the experience we want for our customers, and we apologise for any inconvenience caused. Your feedback has been shared with the relevant team to help improve how we manage contact and processes going forward.
If you ever have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Very good quality service
Very good quality service. Staff member who dealt with us was kind and knowledgeable and not pushy in any way.
13 de mayo de 2026
Respuesta de Golden Leaves Funeral Plans
Good morning,
Thank you for your review.
We’re so pleased to hear that the agent who arranged your plan was kind and took the time to listen & answer all of your questions. Providing clear and caring support throughout the process is very important to us.
We truly appreciate you taking the time to share your experience. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
No problems at all
No problems at all. Each step in processing my order was easy and all the steps to completing the order were carried out with no problems and no worries.The gentleman who came to see us explained all the details of the plan and both my wife and myself were very impressed with his excellent service, a credit to his employers.
8 de mayo de 2026
Respuesta de Golden Leaves Funeral Plans
Dear Robert,
Thank you for your review.
We appreciate that arranging a funeral plan is an important decision, and we’re pleased to hear that you felt comfortable and well supported throughout the process. Clear guidance and a considerate approach can make all the difference.
If you ever have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
It was a quick visit and very…
It was a quick visit and very experienced rep, explained in simple language the plan
22 de junio de 2026
Respuesta de Golden Leaves Funeral Plans
Dear Mrs. Sutton,
Thank you for taking the time to share your feedback.
We’re pleased to hear that you found the process clear and straightforward.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
great helpful staff very knowledgeable…
great helpful staff very knowledgeable highly recommend
5 de junio de 2026
Respuesta de Golden Leaves Funeral Plans
Dear Doreen,
Thank you for your review.
It’s good to know that you felt well informed and supported while making your arrangements.
We really appreciate you taking the time to share your experience.
If you have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Great experience no fuss,no trying to…
Great experience no fuss,no trying to pressure you into anything,you rep Andrew Wood was lovely and explained everything in great detail would highly recommend.
14 de mayo de 2026
Respuesta de Golden Leaves Funeral Plans
Dear Glenis,
Thank you for your review.
It’s good to know that you felt well informed and supported while making your arrangements.
We really appreciate you taking the time to share your experience.
If you have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Respuesta de Golden Leaves Funeral Plans
Dear Mr. Cracknell,
Thank you for your review.
It’s good to know that you felt well supported while making your arrangements.
We really appreciate you taking the time to share your experience.
If you have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Provided exactly what I required
13 de julio de 2026
Respuesta de Golden Leaves Funeral Plans
Dear Tony,
Thank you for taking the time to share your feedback.
We’re pleased to hear that you found the process clear and straightforward.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Golden Leaves were excellent
Golden Leaves were excellent to deal with and provided us with detailed information throughout the process assisting us to make the best choice for our type of funeral. A representative from the company was always available to answer questions and respond to any issues that arose after the contracts were signed. I’ve no hesitation in recommending them based on my experience with the company.
25 de mayo de 2026
Respuesta de Golden Leaves Funeral Plans
Dear Steve,
Thank you for your review.
We appreciate that arranging a funeral plan is an important decision, and we’re pleased to hear that you felt comfortable and well supported throughout the process. Clear guidance and a considerate approach can make all the difference.
If you ever have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Straight forward no hidden costs & very…
Straight forward no hidden costs & very helpful information from start to finish.
14 de mayo de 2026
Respuesta de Golden Leaves Funeral Plans
Dear Lisa,
Thank you for taking the time to share your feedback.
We’re pleased to hear that you found the process clear and straightforward.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
The gentleman who came was very…
The gentleman who came was very professional explained everything Very well
13 de julio de 2026
Respuesta de Golden Leaves Funeral Plans
Dear Mrs. Petkus,
Thank you for your review.
It’s good to know that you felt well informed and supported while making your arrangements.
We really appreciate you taking the time to share your experience.
If you have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Respuesta de Golden Leaves Funeral Plans
Dear Dave,
Thank you for taking the time to share your feedback.
We’re pleased to hear that you found the process helpful.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Very helpful
Very helpful, taked me through all the options, was very patient when I asked questions
12 de mayo de 2026
Respuesta de Golden Leaves Funeral Plans
Dear Susan,
Thank you for your review.
We’re pleased to hear that you received a full explanation and that all options were clearly discussed with you. Ensuring our customers have the information they need to make an informed decision is very important to us.
We appreciate you taking the time to share your feedback. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Simple and quick
Simple, quick and painless process.
I have nothing negative to write about Golden Leaves.
15 de mayo de 2026
Respuesta de Golden Leaves Funeral Plans
Dear Mr. Miles,
Thank you for taking the time to share your feedback.
We’re pleased to hear that you found the process clear and straightforward.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
My interaction by phone and face to…
My interaction by phone and face to face was very friendly and non pressured. The process was very well explained with the plan choice levy to myself.
They even waited approximately six months for me to visit my one son and be able to give him the details of what I was planning.
The contract was sorted and paid for very quickly with the paper details arriving in a timely manner.
9 de mayo de 2026
Respuesta de Golden Leaves Funeral Plans
Dear Mary,
Thank you for your comments.
We’re glad that everything was explained clearly and that you were able to make your decision at your own pace.
We appreciate you taking the time to share your feedback. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
The process of arranging the funeral…
The process of arranging the funeral was good. However the rest has not happened yet thankfully
3 de junio de 2026
Respuesta de Golden Leaves Funeral Plans
Dear James,
Thank you for taking the time to share your feedback.
We’re pleased to hear that you found the process clear and straightforward.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
A truly professional experience
A truly professional experience, every detail was explained and costed in a clear and concise manner. Dan was a pleasure to deal with ensuring that we were happy with all of the arrangements and costings before proceeding. Their follow up contact and administration was first class. I would not hesitate to recommend their services.
20 de mayo de 2026
Respuesta de Golden Leaves Funeral Plans
Dear Gareth,
Thank you for your review.
We’re pleased to hear that you received a full explanation and that all options were clearly discussed with you. Ensuring our customers have the information they need to make an informed decision is very important to us.
We appreciate you taking the time to share your feedback. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Quick and easy….many thanks…
1 de junio de 2026
Respuesta de Golden Leaves Funeral Plans
Dear Mrs. Joyce,
Thank you for taking the time to share your feedback.
We’re pleased to hear that you found the process clear and straightforward.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
The lady who came to see us was very…
The lady who came to see us was very friendly , understanding but quietly efficient and businesslike.
She explained everything to us and made sure we understood each stage
Great service and very infornative.
Thank you.
19 de mayo de 2026
Respuesta de Golden Leaves Funeral Plans
Dear Billie,
Thank you for your comments.
We’re glad that everything was explained clearly and that you were able to make your decision at your own pace.
We appreciate you taking the time to share your feedback. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
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