lampandlight.co.uk Opiniones 

Item delivered quickly and good value

Massive issues with delivery, then lamp and light suggested it was somehow our locations fault! No gesture of good will honoured other than on a future purchase...which I will not be making.

Placed an order with dispatch estimated that day. 3 days later, no dispatch notification. After several attempts to contact them with no replies to emails, I managed to get them on the phone. They said DPD would be collecting 'today'. 2 days later nothing and I had to threaten them with a complaint to the bank at which point they issued a refund invoice. So they obviously had no intention of shipping my order despite takin payment for it over a week earlier. IF YOU ARE OUTSIDE THE NETHERLANDS, I WOULD AVOID USING THIS COMPANY.

Great product! Very happy with the quality and look of the lighting as well as the quick delivery.

items damaged ony half my order was delivered

lampandlight.co.uk - re Java Brass Table Light.

Received the product, but it had a European two pin plug fitted to it, rather than the British three pin plug. I could use an adapter - but that's not the point. If you're going to sell products to the UK market, it's a good idea to make sure that the product is fitted with the correct plug type before it leaves the factory! Why fit a product for the UK market with a two pin plug? ...what's the point? It's just annoying. This should have been made clear on the product's listing page - yet isn't....🤷. But an even bigger gripe is the fact that the light was not already assembled - again why wasn't this made explicitly clear on the product's page?? I also couldn't put the light together because I didn't receive all the necessary screw parts. Again...why not?? This is just poor quality control. It's not difficult to ensure that all the necessary bits are included, so putting the light together is possible. On top of this you've included a very rigid fibre type cord which tangles up in a coil very easily. Why not just include the standard plastic cord instead? All in all, Um very disappointed and dissatisfied with this product. I will try to get my money back - but this may be impossible as I went to a local electrical shop and had the two pin plug that came with the light, swapped for a three pin plug. I probably won't buy another light from lampandlight co.uk, simply because of this experience. A pity, as the range is extensive. But if you get get the details right, then there's no point.

Where are my lights?
Ordered on 8th September and debited to my credit card the next day!
Impossible to speak to anyone, and no updates on the status of my order. What is going on?

The communication is horrific with your company

So far I have had 6 emails, each saying my delivery has been delayed another day. This does not instill confidence that I will actually recieve the lights when I need them. My deadline is fixed unlike your delivery promises. Delivwr soon or I will be forced to cancel and buy elsewhere to ensure I have lights when I need them.

Absolutely amazing product, quality was superb and price is very competitive.
Excellent , will continue to use and recommend

Light fitting was really nice and well priced but we ordered bulbs separately and one of the 3 was faulty (we checked it on different fittings to verify this) we have reached out just to ask for a replacement as they aren't your standard bulb but still had no response. Dissaponting.

Fast delivery good quality

I can see that I'm not the only one with delivery issues and like someone below, maybe this will get a response as I've had no reply to my emails.
After no delivery attempt, my parcel was marked as "refused" and then held at the depot, I then chose to have it redelivered yesterday. Spent another day at home waiting for it and sure enough, nothing. Checked the tracking again and it had been updated to "returning to LAMPANDLIGHT.CO.UK". I've contacted DPD, nothing. I appreciate that this is a courier issue but it would be nice to get a response from you guys, as the seller. And maybe you need to consider an alternative courier as this is really poor and evidently not a one off. Its a shame really because it puts me off buying from you again in the future as I'm sure it has for others.

Bulbs exactly what I needed and very quick delivery. Would highly recommend

We've bought several lamps from Lampandlight, first time was great, however last time we received the lamps with very little packaging. Two of the four packs of light bulbs were smash within the box. Have emailed twice with no response. While the cost of four light bulbs is not a deal breaker, the fact that they can't be bothered to reply is unacceptable.

Excellent delivery and quality

Really nice light good quality and fast delivery.

No option to cancel, unclear limitations of products and when emailing customer services I received 0 responses to 3 emails. Dreadful if you need support.