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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was a bit apprehensive buying from a website which I haven't heard of before. Very pleasantly surprised with the quality and price of the bed and mattress I bought. The delivery drivers assembled... Ver más

Valorada con 5 estrellas sobre 5

A long wait but well worth it! I’m absolutely in love with it! After only ever having hand me downs or simple box bases to finally have my very own beautiful luxurious bed has made me ecstatic, superb... Ver más

Valorada con 3 estrellas sobre 5

Lovely bed , however we actually thought the company had gone into liquidation as no one picks the phone up , replies to emails or the online chat , so we were getting quite anxious. Instructions wer... Ver más

Valorada con 3 estrellas sobre 5

Bed,mattress and headboard are fine. Received a text telling me my goods will be delivered on sat 26th of October. And that was it no approximate time no tracking number no nothing. Called, em... Ver más

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3,9

Muy bueno

TrustScore: 4 sobre 5

207 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,9

Todas las opiniones

(207)

3 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Thank you very much Lorinzer living for…

Thank you very much Lorinzer living for delivering a beautiful bed for my daughters room. We’ve ordered before from another well known Luxury bed company so I was skeptical ordering from another company especially as the price was quite a lot lower for this particular bed so I was expecting the quality of the gas lift ottoman to possibly reflect the price paid but honestly the bed is simply stunning the workmanship that has gone into our bed is second to none the fabric (plush velvet) is fitted beautifully! Would definitely order again! Thank you Hannah

19 de enero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

We bought our bed back in December and…

We bought our bed back in December and waited for our renovation to be completed. We have put it up now and we absolutely love it !!. Communication was great with even better delivery drivers. Thank you Lorinzer Living. 👍

18 de enero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lovely bed

We are very pleased with our new bed. Time from ordering to delivery was just about 2 weeks, which we think was excellent. If we have one criticism it would be that the corners of the top of the divan could be seen when the mattress was put on. We solved this by sticking some of the spare fabric that came with bed - now looks much better

14 de enero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

This was our second purchase and…

This was our second purchase and lorinzer living was amazing as always. The service was excellent , was kept well aware of the delivery and the bed is beautifully made. We have our final room left for renovation and currently looking at their designs for our next purchase 😍😍

9 de enero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

The beds arrived sooner than expected…

The beds arrived sooner than expected and they are LOVELY !! no problems with the purchase and the customer service was brilliant. I would highly recommend Lorinzer Living and would buy from them again.

4 de enero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely adore my new bed

Absolutely adore my new bed ! Extremely beautiful and delivered just in time before Christmas. One of the best companies I found, would highly recommend lorinzer living.

31 de diciembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

So pleased with this bed for my…

So pleased with this bed for my daughter, its very sturdy and took us 40 mins to assemble. Hardly any effort at all. A great contemporary piece to any bedroom. I would definitely recommend this company.

22 de diciembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beyond satisfied

Beyond satisfied! This bedframe was worth every penny spent!! So beautiful ! I'm 24 and was able to put this together myself. The instructions were fairly simple to follow and more importantly it matches my couch perfectly ! Thank you so much

17 de diciembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautifully made bed!

Beautifully made bed!! Excellent customer service from the day of order to the day of delivery. The bed looks much more beautiful in person. I would be recommending these guys and be placing another order once we get back from our holiday.

16 de diciembre de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Where Dreams Meet reality ! More Like a Nightmare !

So, i ordered a bed on 29th November on the 9th december i got a text saying it would be delivered the next day so i called the courier to say i would not be at home, he said no problem i will deliver next Tuesday as i will be in the area. so i call today just to check as i have taken the day off work and the courier shouts down the phone at me saying its Lorizer livings fault as they did not reply to his message. I have tried to call them but as usual no one is picking up the phone. My daughter will not have a bed to sleep on please contact me Lorinzer Living ! Please yet again can someone call me ??? I have the wrong mattress. Don't hesitate to get in touch how do I do that tried calling and live chat??? Please call me ASAP ! So after being promised that the right mattress would be here today surprise surprise no delivery tried live chat no answer tired email no reply tried phone no reply. Did you pay the other people to leave good reviews ? so it's now the 30th of December and still nothing after many email and calls no relies !!

16 de diciembre de 2019
Opinión espontánea
Logotipo de Lorinzerliving.com

Respuesta de Lorinzerliving.com

Dear Rachel ,

Thank you for your review ,
We do apologise for the confusion caused by the courier services. We can confirm one of our team members have reached out to you and have resolved your issue out accordingly . We have had the couriers contacted and have confirmed that the delivery for tomorrow " Tuesday 17th Dec " is on schedule and your bed will be delivered on the day as requested . If there is anything else we could help you with please feel free to get in touch and we would be more than happy to help .

Kind Regards
Grace

Valorada con 2 estrellas sobre 5

Poor customer service

I’ve ordered 2 beds and they were delivered on Saturday morning. One bed was very good and assembled. The second bed (sleigh bed) was made incorrectly and not assembled and was left in the bedroom floor as the couriers said they cannot take it back as they have opened the packaging. I have tried to call Lorinzer Living countless times and no on picks up the phone and I have left an email with the photographs and still no reply! I've tried the web chat and someone replied after several hours saying they will forward my issue to the admin team. What's the point of having a phone number when no one picks up the phone?? Where is the customer service? It’s very disappointing and there is no one to talk to.
my order number is MYF21311..hopefully they will take notice of this feedback and get back to me! It's leading up to Christmas and my daughter does not have a bed now and she's can't use her room as the couriers have left all the parts of the bed in her room!

16 de diciembre de 2019
Opinión espontánea
Logotipo de Lorinzerliving.com

Respuesta de Lorinzerliving.com

Dear Jay,

Thank you for your review ,
Please accept our apologies , We can confirm that our team has gotten in touch with you via phone and email to resolve the issue out as soon as possible.
Moreover if you have any further queries/issues please feel free to contact us and we would be more than happy to help .

Kind Regards,
Grace

Valorada con 5 estrellas sobre 5

Over the moon with my new bed

Over the moon with my new bed ! I'm a 23 year old female and I was able to put this bed together in less than 2 hours !! The material feels alot more than its worth. I ordered the king size in cream. Would be using them again for future purchases.

14 de diciembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love our new bed

Love our new bed! Communication about my order and delivery was very good and on time. Instructions easy to follow and everything included. Would highly recommend.

11 de diciembre de 2019
Opinión espontánea

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