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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was a bit apprehensive buying from a website which I haven't heard of before. Very pleasantly surprised with the quality and price of the bed and mattress I bought. The delivery drivers assembled... Ver más

Valorada con 5 estrellas sobre 5

A long wait but well worth it! I’m absolutely in love with it! After only ever having hand me downs or simple box bases to finally have my very own beautiful luxurious bed has made me ecstatic, superb... Ver más

Valorada con 3 estrellas sobre 5

Lovely bed , however we actually thought the company had gone into liquidation as no one picks the phone up , replies to emails or the online chat , so we were getting quite anxious. Instructions wer... Ver más

Valorada con 3 estrellas sobre 5

Bed,mattress and headboard are fine. Received a text telling me my goods will be delivered on sat 26th of October. And that was it no approximate time no tracking number no nothing. Called, em... Ver más

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Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

207 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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3,9

Todas las opiniones

(207)

3 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Good service

Good service , great communication. Delivered on time. The bed looks gorgeous and I was even able to build it myself. Definitely buying from them again.

8 de diciembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered the king size grand Laguna bed…

Ordered the king size grand Laguna bed for my son and he loves it ! Its a beautiful bed with great storage underneath ( we chose to add ottoman gas lift storage to it ). They are a lovely company to deal with and would recommend and order from them again. Many thanks

4 de diciembre de 2019
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great product really pleased!

Great product really pleased as it was produced to a high standard for the price paid. Base and Headboard looked the same as picture very luxurious. Only complaint is that the ottoman mechanism is very stiff and its only part assembled. But all in, very pleased with price and product, and was delivered within a couple of weeks, Would recommend. 👌🏻

27 de noviembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you so much for our beautiful new…

Thank you so much for our beautiful new bed! The customer service was amazing. Such a quick turnaround - our bed was delivered within 2 weeks after we ordered it. We really love it , the quality and design are great! Thank you

24 de noviembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

I purchased a winged bed with ottoman…

I purchased a winged bed with ottoman storage and everything was perfect ! My bed was ready before the estimated date and was delivered within the time slot given. For the bed itself It looks absolutely beautiful and sturdy. Very pleased with the experience.

20 de noviembre de 2019
Opinión espontánea
Valorada con 2 estrellas sobre 5

Ordered my bed nearly 1 month ago and still no bed

Ordered my bed nearly 1 month ago. The courier then phoned me a few days later wanting to deliver it that afternoon, which I was unable to do. If they had contacted me the day before as they say they will, then I could have made sure I was in and able to take delivery. Since then I have heard very little, and had to phone and complain many times to try and get them to deliver my bed. Finally I got word that they would deliver my bed at the weekend (over 3 weeks after ordering), but then the courier rang and said they couldn't. We then rearranged for Monday evening between 4-7pm. This was the first time they had given me notice of an actual date and time. However... on the day nobody got in touch with me and no bed was delivered. Since then I have tried many times to phone the company and the courier, left several messages and had ZERO response. Absolutely shocking and appalling service, and still no bed. Avoid this company like the plague.

EDIT:
After writing this review, the company phoned me, they believed that the bed had already been delivered. They expedited my delivery and got it to me at lunchtime the following day. It took me writing a review on here before they took notice, but at least I eventually got my bed, and it is all there as expected

20 de noviembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

I love my bed

I love my bed , very attractive and sturdy. Got a mattress along with it which is amazingly comfortable. Pleased with the product and the experience.

16 de noviembre de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Nobody responses

Nobody responses. I have purchased a bed and mattress a week ago and it was not taken into consideration due to a website maintenance, which took more than a week. This is a very terrible website.

14 de noviembre de 2019
Opinión espontánea
Logotipo de Lorinzerliving.com

Respuesta de Lorinzerliving.com

Dear Mert
I am sorry that were unable to fulfill your order.
You were refunded automatically when you paid which certainly does not warrant a 1 star review.
We would disagree with your claim that we did not respond quickly, prompt refund of your order was carried out which did not put you into financial detriment.
We take pride in our products and appreciate constructive feedback.
Our 5 star reviews speak for themselves.
Best regards
Lorinzer living

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service , got my samples within 2 days and ordered straight away. The product is fairly easy to assemble and is amazing quality. Definitely recommended.

7 de noviembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Was pre informed of delivery which arrived on time. Polite delivery man. The bed itself is amazing !! Cant recommend these guys enough !!

2 de noviembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely love our new bed!!!!

Absolutely love our new bed, it’s strong, sturdy and the mattress is so comfortable! Would definitely recommend buying from Lorinzer Living!
Very happy indeed!
Many thanks!

31 de octubre de 2019
Opinión espontánea
Valorada con 3 estrellas sobre 5

Bed,mattress and headboard are fine.

Bed,mattress and headboard are fine.
Received a text telling me my goods will be delivered on sat 26th of October.
And that was it no approximate time no tracking number no nothing.
Called, emailed web chatted and left a message and until today the 30th no reply.
So sit in all day Saturday and at 18.27 get a call saying bed delivery in 30 mins.
Bed turns up 19.15.
Wasted day dissapointed,customer service terrible

30 de octubre de 2019
Opinión espontánea

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