Mackenzie Smith - Estate, Lettings and Land agents Opiniones 

2160
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We had Adam Partridge from the Ash Vale branch throughout our buying process Since we were first time buyers, he was very informative and helpful throughout! We got weekly updates, answers to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We felt very supported by our friendly agents. Nick who marketed my Mum’s property and gave us helpful feedback after viewings and always kept us informed. Nick also helped us negotiate the sale. Adam... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From initial phone call to completion, team dealt with sale of house proactively and efficiently. Assuring a quick sale at more than asked for and Completion Highly recommend Nick and Adam

Valorada con 5 estrellas sobre 5

Mackenzismith was great when dealing with the whole process of buying, they made it very easy to communicate and made any stresses we had as buyers be put at ease. They were great to have around and w... Ver más

Información sobre la empresa

  1. Agentes inmobiliarios
  2. también en la categoría
  3. Agencia de alquiler de apartamentos
  4. Agencia de alquiler de inmuebles
  5. Agencia inmobiliaria

Sobre Mackenzie Smith - Estate, Lettings and Land agents

Escrito por la empresa

Mackenzie Smith offer residential property sales and letting services from an independent network of eight offices in Hampshire and Surrey. Established in 1992 we have always been passionate about providing a quality personal service and advice based on sound knowledge and experience of the local property market.

We Sell and Let Property

Escrito por la empresa

Established Local Property Experts
Established in 1992 and staffed by highly experienced estate agents with superior knowledge of the local area, property values and demand, Mackenzie Smith has been offering excellent advice and service to customers for over 30 years in Hampshire and Surrey.
Property Marketing
Quality property details are at the forefront of presenting your accurately priced property to the market. We produce informative and naturally flowing written details, accompanied by property photography, a clear floor plan and EPC. We contact all our suitable applicants directly and advertise widely including press advertising, for sale or to let boards, high street window and poster displays, an open house events service and a target London buyers service. Our extensive property marketing includes listings on major property websites to reach the largest possible audience of potential buyers or tenants. Properties are listed on Rightmove, Prime Location, Zoopla and Zoopla affiliate sites such as The Times, The Telegraph and The Independent which attract audiences of millions of home movers daily. Our own website is responsive, adjusting to showcase your property to users of PCs, tablets and mobiles. We produce an e-newsletter sent to 9500+ subscribers, write editorial for local press and promote property through social networks.
Accredited
We follow strict guidelines set out in the Code of Practice for Residential Estate Agents by the Property Ombudsman to uphold high professional and ethical standards. Our duty is to protect and promote clients’ interests while acting in a fair and proper manner. Mackenzie Smith Properties Ltd is a member of the National Association of Estate Agents. Mackenzie Smith Property Letting & Management is a member of the National Association of Residential Letting Agents.
Land & New Homes
Since the formation of the company we have acted as Land Agents in the buying and selling of land in North Hampshire and west Surrey, primarily for residential development but also paddock land. Naturally this has led to a specialism as a selling agent for new homes. We have acted for many reputable house builders including Inland Homes, Matthew Homes, Antler Homes, T.A. Fisher, Nicholas King, Natta Country Homes, Westbuild Homes and Bellway Homes to name a few.

Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(2160)

162 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

We felt very supported by our friendly…

We felt very supported by our friendly agents. Nick who marketed my Mum’s property and gave us helpful feedback after viewings and always kept us informed. Nick also helped us negotiate the sale. Adam always kept us up-to -date on the chain, liased with the Solicitors and helped push through the exchange on our behalf. We would thoroughly recommend the team at Mackenzie Smith.

18 de septiembre de 2026
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Hello Alison,

Thank you for taking the time to leave a review for us. The process of selling can sometimes be challenging, so I am very pleased that we got the transaction through to exchange to your satisfaction.

All the best,

Nick Kirby
Ash Vale Branch Manager

Valorada con 5 estrellas sobre 5

Impressive service

We were very impressed with Mackenzie Smith! They sold our house in a very short space of time and kept in touch with us throughout the whole process. Special thanks to Brian, Clayton and Sallie who steered us through to a successful conclusion. We would have no hesitation in recommending Mackenzie Smith to anyone looking to buy or sell their property!

10 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The Best Estate Agent for Selling a House in Mytchett, Ashvale, Frimley Green, Aldershot and Camberley

I chose this estate agent because they were friendly, professional and never used a hard-sell approach. From start to finish, the whole team was there every step of the way, keeping me informed and helping with every detail of the sale.

A huge thank you to Adam, Jason and Nick for all your hard work and support, it was a pleasure dealing with you all.

If you’re selling a house in Ash Vale, Mytchett, Aldershot, Frimley Green or Camberley, I would highly recommend giving this estate agent a call. ⭐⭐⭐⭐⭐

18 de septiembre de 2026
Opinión espontánea
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Hi Julie,

Thank you so much for your kind words relating to your recent experience with us. It was a pleasure to help you through the transaction.

All the best from the whole team.

Kind regards,

Nick Kirby
Ash Vale Branch Manager

Valorada con 5 estrellas sobre 5

Was helped by Reiss Smith and Nick…

Was helped by Reiss Smith and Nick Kirby throughout the search and viewing process to buy our second home.
There are not enough words to describe the service I received from both. Reiss was professional, kind and patient with us throughout the whole viewing process and helped accommodate quick viewings at very short notice.
We also did viewings with Nick who also was very knowledgeable and helped guide us through the whole process. After having some bad experiences with other estate agents, the team has helped us regain confidence that there are actually still some lovely people out there.
From day one, they were professional, proactive, and incredibly supportive throughout the entire process. Their communication was excellent—they kept me updated every step of the way and always took the time to answer my questions clearly. They made what can be a very stressful process feel smooth and manageable.
We truly felt supported, and we cannot recommend their service enough!

3 de septiembre de 2026
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Thank you for your very kind words. I’m so happy that we’ve found a property that suits you. That’s exactly why I wanted to take the time to speak with you and get to know what you’re looking for. It helped me to understand your requirements and preferences, so I could focus on finding the right property for you.

I hope you have a great home-move and enjoy being in your new home.

Kind regards,

Reiss Bliss
Sales Negotiator

Valorada con 5 estrellas sobre 5

Steve and the team (based in Frn)…

Steve and the team (based in Frn) provided excellent service and support from the moment we entered the branch through to completion. I would not hesitate to use again or recommend to family and friends.

17 de septiembre de 2026
Opinión espontánea
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Hello Steve,

Thank you to you and your brother for choosing us to sell your family home, as well as for your kind review.

I am so pleased that as a team, we were able to assist and make the property journey as smooth as possible for you.

We wish you both all the best going forward.

Kind regards,

Steve Panther
Farnborough Branch Manager

Valorada con 5 estrellas sobre 5

Excellent estate agent

Having just completed on my sale with Mackenzie Smith Ash Vale they really were fantastic from start to finish. The marketing was spot on, had offers within a few days of listing and sale progression was excellent. All the team at Ash Vale were great. Adam went above and beyond to ensure the sale went smoothly, followed up with all parts of the chain to see it through and was very supportive throughout.

11 de septiembre de 2026
Opinión espontánea
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Hi Jessica,

We really appreciate you taking the time to leave a review of your recent selling experience with Mackenzie Smith.

It is one of the most rewarding parts of the role to receive feedback like this from our clients and also very satisfying when clients understand all of the effort we make in progressing a chain and keeping the transaction together, like you have. Agreeing the sale is genuinely just half the story!

Thanks again and we wish you all the best in your new home.

Regards,

Nick Kirby
Ash Vale Branch Manager

Valorada con 1 estrellas sobre 5

Manager Yateley handed over so many keys x2…

Manager handed over so many keys x2 bundles all unlabelled!
Met sister at property as couldn’t open door on one of the viewings , so needed to make sure sister could gain entry to new home - hence WE suggested to have sister met by agent at property. Asked for help to find meter cupboards, felt like asking too much -photos taken . One photo sent to us completely unreadable, however thought it was funny , laughing at my Wife on phone as the photo came through black telling her “well I can read it ! “ I expect you could if you were standing looking at it .Condescending , patronising throughout from start to finish !

Given the name of an electricity provider that doesn’t exist similar name to a washing powder.
Commission paid and Manager not interested afterwards!!

Even though we have another house to sell , we didn’t feel important enough to be asked if we needed a valuation in the future!

There was a chap called Dan who was amazing at the start , sadly he moved to another branch .Dan had time for us , most polite and friendly Dan was great to talk to and we felt he was passionate about helping.

25 de agosto de 2026
Opinión espontánea
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Dear Mark,

I am sorry that you and your wife were left feeling dismissed. I have investigated the matter with the branch manager and addressed the concerns raised. A separate email has been sent to you with a fuller response.

As the review relates to another person’s property transaction, it would not be appropriate to discuss the details publicly.

Tracey Easton
Operations Director

Valorada con 5 estrellas sobre 5

Friendly and professional

All the staff were very professional, friendly and helpful throughout, making the process of selling as quick and smooth an experience as possible. The advice we were given was also very accurate, illustrating the extent of the team's knowledge and understanding of the market.

29 de julio de 2026
Valorada con 5 estrellas sobre 5

My experience with the Yateley branch…

My experience with the Yateley branch of Mackenzie Smith was first class. All the staff members were both professional and friendly. The level of communication throughout the process was excellent. They managed all aspects of the sale very well. I would highly recommend them.

14 de agosto de 2026
Opinión espontánea
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Hi Alan,

The team and I much appreciate your review and your kind words. We're very pleased about how happy you are with the service we provided and wish you all the best for your next chapter.

Kind regards,

Brian Lane
Yateley Branch Manager

Valorada con 5 estrellas sobre 5

Brian and Dan at Mackenzie Smith done a…

Brian and Dan at Mackenzie Smith done a great job getting our property under offer so quickly,
Sallie the progress chaser did a really good job chasing up the progress of the sale and keeping me fully informed from the start to the completion.

10 de agosto de 2026
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Thanks for the kind words, Peter. It's amazing what we achieve in our work as a team.

We look forward to representing you on more sales in the near future.

Best regards,

Brian Lane
Yateley Branch Manager

Valorada con 5 estrellas sobre 5

A good team always polite helpful &…

A good team always polite helpful & most important friendly & jolly. Always kept up to date with important information no silly trivia .Would definitely recommend

24 de julio de 2026
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Thank you for leaving such a great review, Dave. I'm really pleased you were happy with the service that you received from the whole team.

All the best wishes for the future.

Kind regards,

Brian Lane
Yateley Branch Manager

Valorada con 5 estrellas sobre 5

A thoroughly competent and professional…

A thoroughly competent and professional team.
Comms were great, staff all really good at their jobs, and unfailingly polite and friendly in all their dealings.

24 de julio de 2026
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Thank you John for your kind review on what must have been a difficult process for you and your family.

I am very pleased that we could help you and wish you all the best going forward .

Kind regards,

Steve Panther
Farnborough Branch Manager

Valorada con 5 estrellas sobre 5

well experienced estate agent

well experienced estate agent. They sold our bungalow within few weeks. Good service.
Highly recommended.

30 de julio de 2026
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Thank you so much for your kind review, for choosing to sell with us and for recommending our services. It's much appreciated! It was our pleasure to assist you with the sale of your bungalow.

We wish you all the very best for the future.

Kind regards,

Paul Hillyer
Assistant Branch Manager - Fleet

Valorada con 5 estrellas sobre 5

Brilliant

Great communication always helpful would 100% recommend

29 de julio de 2026
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Thank you, Sarah, for your lovely review. It was a pleasure helping you and Kevin with your purchase.

We hope you're both very happy in your new home and wish you many wonderful years there.

Kind regards,

Paul Hillyer
Assistant Branch Manager - Fleet

Valorada con 5 estrellas sobre 5

House Sold

I approach Mackenzie Smith to see their availability to put my house on the market.
I found them very enthusiastic from the initial process to the end of the process.
They arrange a huge number of viewings, until a successful offer was excepted.

17 de julio de 2026
Opinión espontánea
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Thank you for your kind words of appreciation. We're grateful that you appointed us as your agent and delighted that we achieved the sale you were looking for.

We wish you every happiness in your new home.

Kid regards,

Stephen Tetlow

Managing Director Residential & New Homes Sales

Valorada con 5 estrellas sobre 5

Friendly staff and helpful

Friendly staff and helpful

24 de julio de 2026
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Thanks for your kind review, Mrs Robinson. It has been a pleasure dealing with you on your sale and purchase. We look forward to handing you the keys to your new property.

Regards,

Brian Lane
Yateley Branch Manager

Valorada con 5 estrellas sobre 5

I use Mackensie Smith

I use Mackensie Smith, Fleet, for all my rental properties. They are excellent to deal with and they have given me very good advice over the years. They are extremely nice people to deal with and I wouldn’t use any other company for my rental properties. Everything is always completed on time and with professional panache. Save yourself a headache and don’t use anybody else. The manager of Lettings is Andrew Travers is very attentive and helpful.

9 de julio de 2026
Opinión espontánea
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Hello Andrew,

It has been fantastic to see your property portfolio grow, and we are delighted to have been part of that journey with you.

With the quality of the properties you continue to acquire and the excellent tenants we've secured on your behalf, it has been an exciting process from start to finish. It's especially rewarding to know how happy you are with the way Mackenzie Smith manages both you and your investments.

I know you are already looking ahead to your next investment property and, when the time comes, the team and I will be ready to help you secure the very best tenants once again.

Thank you for being such a pleasure to work with and for the trust and confidence you have placed in us as your letting agent. We truly value our relationship with you and look forward to supporting you as your portfolio continues to grow.

Kind regards,

Andrew Travers
Senior Lettings Manager

Valorada con 5 estrellas sobre 5

Special call out to Adam at MacKenzie Smith

Special call out to Adam at MacKenzie Smith who ‘held my hand’ throughout the sale of my late Aunts flat. He was professional, knowledgeable and friendly. Adam regularly kept in touch with me and updated me on the sale by email and phone, he was a real help in progressing the sale. I wouldn’t hesitate to recommend MacKenzie Smith they certainly deserve my 5* rating.

16 de julio de 2026
Opinión espontánea
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

It was an absolute pleasure to work with you and I'm just pleased that we managed to successfully guide you through your journey with your late mother’s property.

I wish you all the very best for the future.

Kind regards,

Adam Partridge
Sales Progressor

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