Mackenzie Smith - Estate, Lettings and Land agents Opiniones 

2160
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We had Adam Partridge from the Ash Vale branch throughout our buying process Since we were first time buyers, he was very informative and helpful throughout! We got weekly updates, answers to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We felt very supported by our friendly agents. Nick who marketed my Mum’s property and gave us helpful feedback after viewings and always kept us informed. Nick also helped us negotiate the sale. Adam... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From initial phone call to completion, team dealt with sale of house proactively and efficiently. Assuring a quick sale at more than asked for and Completion Highly recommend Nick and Adam

Valorada con 5 estrellas sobre 5

Mackenzismith was great when dealing with the whole process of buying, they made it very easy to communicate and made any stresses we had as buyers be put at ease. They were great to have around and w... Ver más

Información sobre la empresa

  1. Agentes inmobiliarios
  2. también en la categoría
  3. Agencia de alquiler de apartamentos
  4. Agencia de alquiler de inmuebles
  5. Agencia inmobiliaria

Sobre Mackenzie Smith - Estate, Lettings and Land agents

Escrito por la empresa

Mackenzie Smith offer residential property sales and letting services from an independent network of eight offices in Hampshire and Surrey. Established in 1992 we have always been passionate about providing a quality personal service and advice based on sound knowledge and experience of the local property market.

We Sell and Let Property

Escrito por la empresa

Established Local Property Experts
Established in 1992 and staffed by highly experienced estate agents with superior knowledge of the local area, property values and demand, Mackenzie Smith has been offering excellent advice and service to customers for over 30 years in Hampshire and Surrey.
Property Marketing
Quality property details are at the forefront of presenting your accurately priced property to the market. We produce informative and naturally flowing written details, accompanied by property photography, a clear floor plan and EPC. We contact all our suitable applicants directly and advertise widely including press advertising, for sale or to let boards, high street window and poster displays, an open house events service and a target London buyers service. Our extensive property marketing includes listings on major property websites to reach the largest possible audience of potential buyers or tenants. Properties are listed on Rightmove, Prime Location, Zoopla and Zoopla affiliate sites such as The Times, The Telegraph and The Independent which attract audiences of millions of home movers daily. Our own website is responsive, adjusting to showcase your property to users of PCs, tablets and mobiles. We produce an e-newsletter sent to 9500+ subscribers, write editorial for local press and promote property through social networks.
Accredited
We follow strict guidelines set out in the Code of Practice for Residential Estate Agents by the Property Ombudsman to uphold high professional and ethical standards. Our duty is to protect and promote clients’ interests while acting in a fair and proper manner. Mackenzie Smith Properties Ltd is a member of the National Association of Estate Agents. Mackenzie Smith Property Letting & Management is a member of the National Association of Residential Letting Agents.
Land & New Homes
Since the formation of the company we have acted as Land Agents in the buying and selling of land in North Hampshire and west Surrey, primarily for residential development but also paddock land. Naturally this has led to a specialism as a selling agent for new homes. We have acted for many reputable house builders including Inland Homes, Matthew Homes, Antler Homes, T.A. Fisher, Nicholas King, Natta Country Homes, Westbuild Homes and Bellway Homes to name a few.

Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(2160)

162 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

We had a very bad experience with two…

We had a very bad experience with two other companies. We went onto Trust pilot to look at their reviews and they was extremely good.
So we decided to go with them, our agent was David Hill, very professional throughout, along with all the other guys in the office.
We found them to be completely honest and transparent.
We would highly recommend this company, thank you David for all of your help.

7 de enero de 2026
Opinión espontánea
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Many thanks for your kind words. We are really pleased that everything went through for you and happy that you are now enjoying your new home, in such a great location.

All the very best from the Farnborough team.

Regards,

David Hill
Assistant Branch Manager - Farnborough

Valorada con 5 estrellas sobre 5

Good local knowledge

Good local knowledge
very attentive service tailored to the specific needs of the client
Simon has been very helpful with the sale of my property in Hook, particularly as I live abroad now. He kept me updated with progress at every turn and helped with jobs that I couldn't do myself. He checked on the property when the cold weather arrived for example and made sure the heating was working. Nothing was too much trouble.
Highly recommended

12 de enero de 2026
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Dear Jackie,

Thank you for entrusting me to sell your property. I’m delighted that we found you a buyer who, no doubt, will be happy there for many years to come.

If I can ever help with any property matters, please don’t hesitate to get in touch.

Many thanks,

Simon Dredge
Hook Branch Manager

Valorada con 5 estrellas sobre 5

Professional selling and lettings

Mackenzie Smith have been very professional in selling our flat.
Previously they were excellent managing the letting of the flat for us.
I would thoroughly recommend them for both lettings and sales.

2 de enero de 2026
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Dear John,

Thank you for taking the time to write this review for us. It was an absolute pleasure acting for you and I am very pleased that we got the sale through for you.

All the best for the future,

Steve Panther
Farnborough Branch Manager

Valorada con 5 estrellas sobre 5

Outstanding

Simon Dredge (Branch Manager) was exceptional right from the start. From superb photos and marketing, to the viewings, which resulted in an offer being made only 2 days after the house went on the market.
Sadly, the process took much longer than any of us could have envisaged, due to various unforeseen circumstances. Simon was extremely proactive and diligent. He also kept me regularly informed (far better than my solicitor!)and the sale was completed at the end of July.
I highly recommend him and his team in the Hook branch.

31 de julio de 2025
Opinión espontánea
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Dear Helen,

Thank you for your very kind review. I was delighted that you made the decision to instruct me as your agent and equally pleased that that I was able to assist you to the fullest.

Whilst there were challenges presented during the legal process, I was very keen to ensure that we brought your sale to a successful conclusion, no matter what!

Thank you once again, and I hope you have settled in well at your new home.

Best wishes,

Simon Dredge
Hook Branch Manager

Valorada con 5 estrellas sobre 5

Great support

9 de enero de 2026
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Thank you for leaving us five stars in the review, Mr Shrestha. It was a pleasure to work with you.

Support is so important during this process and we make sure we are always able to provide it for you.

Kind regards,

Adam Partridge
Sales Progressor

Valorada con 5 estrellas sobre 5

Extremely professional and friendly

Extremely professional and friendly. Our purchase was supposed to be simple but as expected a few small hiccups. Steve was brilliant and fully understood the issues raised. Having had experience of other local estate agents Mackenzie Smith beat them all with their approach from start to finish. I would highly recommend them

2 de enero de 2026
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Thank you for writing this review, Yvonne. I'm glad we overcame those challenges for both you and the seller. I trust all will work out well for you!

Kind regards,

Steve Panther
Farnborough Branch Manager

Valorada con 5 estrellas sobre 5

Property Purchase.

We recently purchased a property through Mackenzie Smith, our main dealings were with Paul Hillyer, Paul was so helpful throughout the process, always very responsive and quick to deal with any queries we had.

We would not hesitate to use Mackenzie Smith in the future as they were very professional and gave great customer service.

9 de enero de 2026
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Thank you so much for taking the time to leave such a thoughtful review. It truly means a lot to me that you had a positive experience and felt supported throughout the process.

It was a pleasure helping you with your purchase and I’m delighted that I could make things easier for you along the way. Buying a property is a big step and I’m grateful that you trusted us to guide you through it.

Wishing you all the very best in your new property and if you need any help in the future, I’d be more than happy to assist you.

Kind regards,

Paul Hillyer
Assistant Branch Manager - Fleet

Valorada con 5 estrellas sobre 5

Successful sale

Paul and the team did an excellent job marketing and selling our property. Communication was clear and honest throughout the process, resulting in a fantastic outcome - highly recommend.

23 de diciembre de 2025
Valorada con 5 estrellas sobre 5

Adam and Nick went above and beyond!

Adam and Nick went above and beyond to get our house sale over the line. A number of hiccups were thrown up and the team helped with everything, pushing it forward and managing a lot of complicated parties. Really recommend Mackenzie Smith!

19 de diciembre de 2025
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Hello Mr and Mrs Judd,

I really appreciate you taking the time to leave a review of your experience with us.

As you say, there were some unexpected hurdles along the way, but they were overcome when handled in the correct manner.

We will look forward to speaking with on you completion day. In the meantime, we wish you a very Merry Christmas and all the best for 2026!

Kind regards,

Nick Kirby
Ash Vale Branch Manager

Valorada con 5 estrellas sobre 5

Happy I chose Mackenzie Smith.

Happy I chose Mackenzie Smith to sell the property. Simon managed the sale of the property in a professional and calm way. He was always available to answer questions, and give advice when needed. All viewings were accompanied by him or his team. The property went under offer within a week of going on the market, and the sale progressed to completion in under 3 months. A good result.

19 de diciembre de 2025
Valorada con 5 estrellas sobre 5

Great Service

From the initial valuation to the completion of our late mother’s property, this was made very easy at a very distressing time. The McKenzie Team took care of all the viewings following up with updates from potential buyers. Once we were under offer the team kept us updated regularly and also kept our buyer updated as well. Towards the end of the sale Justin from the team liaised with both sets of solicitors to ensure exchange and completion went smoothly. The McKenzie Team also very kindly read the meters on the completion day. We would not hesitate to recommend Mckenzie Smith.

12 de diciembre de 2025
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Thank you for the very kind and positive words regarding the sale of your mother's property. I'm so glad that we could complete the sale for you all.

I wish your family all the best for 2026.

Kind regards,

Justin Smith
Assistant Branch Manager - Farnborough

Valorada con 5 estrellas sobre 5

Kept us Informed

From the outset we were impressed by what we heard about the attention that would be given to our house sale and fortunately this proved to be true. We had a person we could contact in the office and felt that we got honest updates about how the sale was proceeding as well as advice about how to get the sale completed successfully. Thank you.

8 de diciembre de 2025
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Hello Stephen,

I am so pleased that you were happy with our service and that we have successfully exchanged and completed for you.

Thank you from all of the Ash Vale team for taking the time to post your review of your experience with us. We wish you a very happy Christmas and all the best for 2026.

Kind regards,

Nick Kirby
Ash Vale Branch Manager

Valorada con 5 estrellas sobre 5

Realistic approach

The company were realistic in their expectations of the market from the outset. Thereafter, they conducted themselves with professionalism and efficiency.

12 de diciembre de 2025
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Thank you for the great feedback, Ian! I'm glad the team and I could get the sale completed for you both.

Have a Merry Christmas and a Happy New Year.

Kind regards,

Justin Smith
Assistant Branch Manager - Farnborough

Valorada con 5 estrellas sobre 5

Thanks to the team at Mackenzie Smith…

Thanks to the team at Mackenzie Smith Estate Agents Yateley for their good service, I would use them again if needed and would recommend them to anyone buying or selling their property.

5 de diciembre de 2025
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Many thanks for your kind review, Paul. Brian and I are delighted that you’ve been happy with our service.

All the best to you and Leigh for the future.

Warm regards,

Nick Ross
Business Development Manager - Yateley

Valorada con 5 estrellas sobre 5

Fabulous personalised service from…

Fabulous personalised service from finding the right home, selling the existing one and managing the process with solicitors and surveyors. Nothing was too much trouble and we felt really valued as clients. Justin has been so patient with our many calls for help and reassurances. First class service.

12 de diciembre de 2025
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Thank you very much for your taking the time to leave a review. I was so glad to get the sale over the line for you both and I'm looking forward to handing over the keys on Friday!

I wish you have a Merry Christmas and a Happy New Year.

All my best,

Justin Smith
Assistant Branch Manager - Farnborough

Valorada con 5 estrellas sobre 5

Great Service from Mackenzie Smith

Great Service from Mackenzie Smith from listing to completion. Excellent photo’s and drone images without having to pay a premium and weekly updates on our sale. I would recommend talking to MS before approaching other agents in the area.

12 de diciembre de 2025
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Dear Mark,

Thank you for your review. As we were the third agent searching for a buyer for your property, I gave a great deal of thought to how we could present your home in the very best light.

I felt it was important to use professional photography, as bespoke images truly speak a thousand words. Including a drone shot meant that we could show off the property's position in a small development, within a rural setting and surrounded by acres of open fields, yet still being conveniently close to the Hog’s Back and Guildford town centre. Premium-listing the property with "no chain" also helped. It was all about knowing what marketing your property needed to gain the attention it deserved!

We wish you all the very best and hope you have a wonderful Christmas.

Kind regards,

Jason Bowden
Assistant Branch Manager - Ash Vale

Valorada con 5 estrellas sobre 5

A thorough service especially once under offer

We decided to go with Mackenzie Smith for the sale of our property, after some stiff competition from other estate agents who promised higher values to get our business. MS took great care in explaining values for the area and for our house; but moreover how they are very thorough in checking potential buyers and managing the whole chain. This turned out to be very true - with good communication from our agent (Nick Kirby); who was in touch with the agents and solicitors for the whole of the chain. It all went smoothly and he was right on the valuation.

8 de diciembre de 2025
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Hello Gillian,

Thank you for taking the time to review your experience with us.

It was a pleasure working with you all and I much appreciate you taking the time to consider our advice throughout the transaction. Your understanding of the process and pragmatic approach definitely helped bring things to fruition.

I wish you all the very best for Christmas and a Happy New Year.

Kind regards,

Nick Kirby
Ash Vale Branch Manager

Valorada con 5 estrellas sobre 5

Would Recommend

Communication was excellent and we felt really supported. They were always there with advice when we needed it.
I would not hesitate in recommending them.

8 de diciembre de 2025
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Dear Carol,

Thank you for your kind feedback. It was a pleasure dealing with you both since you first started your property journey. In many ways, the other property purchase that didn't work out was a blessing in disguise. Now, you own a lovely house in a better location and best of all, it’s near me!

I look forward to seeing you at the Swan.

Best regards,

Jason Bowden
Assistant Branch Manager - Ash Vale

Valorada con 5 estrellas sobre 5

Efficient

Adam was efficient and kept me informed of timelines

8 de diciembre de 2025
Logotipo de Mackenzie Smith - Estate, Lettings and Land agents

Respuesta de Mackenzie Smith - Estate, Lettings and Land agents

Thank you so much for your appreciation of my service. I believe managing expectations and keeping you informed is very important!

All the best for the future,

Adam Partridge
Sales Progressor

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